Hotell nära Upper Chapin Street Historic District

“Large, clean rooms. Comfortable beds and pillows. Friendly personnel.”

“I got there very late and the attendant woke up and checked me in within minutes. Everything was clean and tidy. I would absolutely stay there again.”

“Great location. The room was clean and comfortable, and the kids loved playing in the indoor pool.”

“We requested a room with handicap access. What we got was anything but. The room was at the end of a very long hallway, a distance that was nearly impossible for the handicapped individual.”

“Good service”

“No soap in our shower. Stayed overnight quickly so didn't really allocate time to ask for some, but we really shouldn't have to do that at all.”

“Expedia needs to update this properties availability. There is NO RESTAURANT, BAR OR BUFFETT BREAKFAST on site. The inside smells stale. The rooms with a balcony are in the facility! You have to request a outdoor balcony. The facility needs a lot of TLC! The outside needs TLC. The grassy area is half grass half dirt with weeds. The building needs a desperate re-paint. There is no help available with your luggage. The beach is approximately 50×50ft. No water tours or boats. The lake is beautiful...

“Don't miss this lodge hidden in the green hillside near Sturbridge. Nice quiet location, and a neat 2nd storey veranda in Bldg 2 one can access from the upper lot to slow and and chill out. Very reasonable, and fairly priced Thank you.”

“The staff had no clue where things were the breakfast was messy juice machine broken coffee machine also they had a pot of crappy coffee.there pool was down and that is why I chose this spot.was told it hasn't worked in years.managment were rude.i never used this site to travel and I'm not very happy at all with my very expensive trip.the hotel was old and rundown the outside wasn't kept up the TV had 26 channels and half were blurry.i would like to know why you have this place as an option it...

“Bed was too small smaller then frame has a 100 dollar deposit that they don’t mention when booked front staff was unhelpful barley has put let’s. Vending machine drinks were HOT.”

“hotell nedgånget ser inte ut som fotona på hemsidan, pool stängd av myndigheterna sen 2 år tillbaks, personal bara sporadiskt där, vårt rum var det enda som var iordninggjort, i övrigt var det instängt och gav en känsla av att vara övergivet, ogräs i asfalten på infarten, flagnad färg på fasader ta något annat hotell i närheten, mycket trevlig stad”

“Lovely rooms and decor. Very thoughfu touches, including water in the rooms and snacks. Breakfast was very nice with a good variety. The host was so accomodating. ”

“The staff at front desk were rude! I have been trying to get in touch with a supervisor from this property for over a week now! I paid the full bill for the stay in Expedia and Fairfield Auburn charged me AGAIN for the room and is now refusing to refund my money. On top of all of that, Expedia is refusing to assist. I will NEVER use Expedia and and I will NEVER stay at another Fairfield Inn. Your customer service is pathetic.”