Hotell nära Upstate konserthall

“The staff and the amenities were great; however, my partner encountered a dead, large roach in the hallway upon arrival. My partner has personal experience/childhood trauma related to roaches and was freaking out, understandably so. The GM at the Hilton emailed me and sincerely apologized, but did not offer any reparations, and neither did Expedia (booked package); each holding the other accountable. I wasn't looking for cash or a complete refund, but I think a one night stay offer should have...

“The breakfast was the best that I have ever experienced and the rooms were spotless”

“Rooms were large and very clean. I couldn't figure out the TV, but not a biggie, it was only an overnight stay. Do Not Disturb sign was missing, but easily remedied. Would stay again!”

“Bra spa och bra frukost”

“Clean ”

“Yes the only problem we had that the bed was terrible it sunk in the middle but we were able to change rooms ant the pool was very cold”

“Did not participate in breakfast”

“Oui pour le menu chambre très bien personnel très by”

“The room was dirty, and there was a leak in the ceiling that had black mold . The entire place was dirty, inside and outside . Save your $”

“De tog för mycket betalt, när jag påpekade detta vid utcheckning ville receptionisten inte ta reda på vad som var fel. Jag var tvungen att ringa kundservice på Hotels.com så att de ringde hotellet och rätta till receptionistens misstag. Inte så bra.”

“Great breakfast ”

“Parking on the street was easy. The property is old and historic that is going through an upgrade. The room was large and comfortable, but not “homey” as there was no artwork on the ”

“Staff friendly ”

“all good”

“Det var rent och snyggt, men om man betalar för ett rum för två personer och behöver 2 sängplatser så erbjuder de en bäddsoffa. Madrassen på bäddsoffan var väldigt obekväm, metallspiraler som känns när man ligger på den. Rummet låg på markplan, fanns en liten terrass balkong med fin utsikt, vad som dock var väldigt underligt var att dörren inte gick att låsa, det fanns bara en hasp, då tänker man kanske att det inte ska finnas ett handtag på utsidan av terrassdörren men det fanns det, enkel att...