Hotell i Urbandale

“Staff was great, the complimentary breakfast and dinner + drinks were such a money saving bonus. The location was great with plenty of conveniences around the property. Good gym, good pool!”

“The breakfast was great! I wish they had some fresh fruit at the buffet though. Our lock on our door did not work. My husband had to do something with it every time we left.”

“The breakfast area was not very clean, food on floor and counter tops,”

“This is by far our favorite place to stay when we are in Des Moines! They have never let us down in all the years we have been there, and that says a lot!”

“Great location, clean and modern. Will stay again! ”

“Did not keep the room clean on the every other day rotation they stated”

“Everything was great, no complaints and would stay here again for sure.”

“In our room, the smoke detector flashed brightly all night long which was of course only noticeable with the lights out. The handle on the shower door was wobbly and should have been noticed by cleaning staff. The room design was odd. There was a Keurig-style coffee maker in the room which was snugged into a cube shaped bar area, except the height was so low you really couldn’t add water to the top of the Keurig without removing it. As if the designers had not tried to make a cup of coffee...

“We came back to this same hotel from a stay in 2025. It has significantly gone downhill. The entrance, hallways and doors are scuffed and look really worn. After check-in we found that our room was not cleaned. We specifically requested a room on the backside of the hotel to avoid Interstate traffic noise. The request was not communicated. Our room was clean and smelled deeply of Pine Sol. It had a fire alarm that continuously chirped, randomly. The first night, we called a front desk personnel...

“The room was not as clean as I would've expected. The bathroom had a handful of hair in the shower and the grout needs replaced. There was a mystery stain on the stairs and crumbs on the couch. And I woke up to the TV glitching like crazy. The staff checked me in, but nothing particularly special about that. Not very satisfying considering the price.”

“The location was so perfect. 3 restaurants just in front of the hotel... And just off the interstate on a convenient highway... Loved the place!”

“As soon as I walked into the hotel, I was greeted with a smile and a warm welcome. Gina was by far the sweetest young lady. She explained everything to me and showed me where the elevators were at as well as making sure I was comfortable. The room was all that and more! The bed was super comfortable and the breakfast was delicious! I would definitely be back here when I visit my best friend again! 10 Stars if I could rate it that high!”

“The room was huge. So much space to move around. Thank goodness for the toiletries bc we were only staying for 1 night & pack very light. The breakfast was ready before the set time, so whomever is leaving before 6am on the weekend will surely get a bite in before heading out.”

“Nice flexible, staff, clean location!”

“Breakfast”

“Nice pool and hot tub area. Not a lot of space to meet as a group. Rooms were OK. Not real fancy, but OK.”

“Dry clean and comfortable”

“The pool area is closed due to renovation but they have plenty of other spots on sight to meet and hangout. I loved the Pioneer bar and the bar tender makes great food and drinks of all kinds.”