Hotell i Utica

“Always a clean place!”

“Seriously, folks, we must have stayed when the hotel was understaffed. The bed in our room had a yellowish wet spot in the middle of the mattress which forced us to switch rooms. The “fitted” bed sheets were placed 90 degrees the wrong way and kept coming off. The toilet seat was not fastened to the toilet. The room frig’s 4-inch wide freezer was iced over so much that you could only fit something 1-inch wide in it. The hallways were messy. The only redeeming quality was the honest efforts of...

“yes”

“The staff was nice clean and comforable”

“Overall we had a good stay. The property was going through a renovation which impacted our stay. The room we stayed in was already renovated and was very nice. Noise level was not a problem either. Breakfast was pretty good as well. ”

“The room itself was great and the continental breakfast was wonderful; however, a fire alarm test happened without notification which the staff said they tried calling our room to warn us, but we did not receive a phone call, nor did my neighbor. Not a big deal, but just an unnecessary inconvenience.”

“Clean room and breakfast area ”