Hotell nära VR Surat

“Staff response to guest requests was delayed. Overall okayish”

“Rude staff. Booked the room with breakfast and they never gave me breakfast. When i asked them they said the chef is not here sorry!”

“Pricing is like a 5* hotel yet the facilities and service nowhere like it. It’s pricing should be 10-20% of what they are asking. Wouldn’t even provide hand towels. ”

“In catering to and expecting international travelers, I would expect a hotel to have electric points adaptable for US plugs. Only certain rooms have it, many others don't. The sizes of the rooms are very small, a queen deluxe room barely has space for 2 persons to keep their bags and squeeze around. There was leakage in many parts of the hotel, including rooms. An ironing board provided by the hotel had a cover sheet which bled color. On using a steam iron for a white shirt, it had severe color...

“Hotel was ok nothing great. Breakfast was very poor”

“Very nice hotel and great dinner buffet.”

“The room was clean and comfortable. Room services were amazing from laudry to taking our luggage up to room and down to reception. We were part of a wedding party so had 5 rooms and we all thr best experience which as you can imagine can be a problem but lords was amazing. We stayed for 2 nights and moved to a villa somewhere else and came back as the villa was terrible Thanks to all the staff ”