Lyxhotell i Val d'Elsa

“Beautiful hotel, great staff.”

“We loved the hotel, but the service was very poor. I can give a few examples from some of all the mishaps during our stay. During one breakfast I wanted to sit in the shade, so I asked one of the waiters for help in moving the parasol. The response I got was "madam it is very heavy". The waiter then watched me and my husband move it by ourselves without offering to help. The day after I was carrying two plates from the breakfast buffé to my table and one of the waiters asked me if they could...

“Beautiful hotel in stunning environment! We stayed three nights. Had a spacey room and big bathroom on the ground floor. Very quiet. Very service minded and caring staff, great breakfast buffet. We can definitely recommend this beautiful hotel which is an old monastery and beautiful decorated. Only one little minus - the A/C was a little noisy.”