Exteriör

Recensioner av Days Inn by Wyndham Valdosta/Near Valdosta Mall

2 out of 5
Days Inn by Wyndham Valdosta/Near Valdosta Mall
1383 N Saint Augustine Rd, I-75, Exit 18, Valdosta, GA

Recensioner

6,6
10 - Fantastiskt i betyg. 24 av 94 recensioner" "
8 - Bra i betyg. 24 av 94 recensioner" "
6 - Okej i betyg. 13 av 94 recensioner" "
4 - Dåligt i betyg. 15 av 94 recensioner" "
2 - Väldigt dåligt i betyg. 18 av 94 recensioner" "

7,2/10

Renlighet

7,6/10

Personal och service

6,0/10

Bekvämligheter

6,4/10

Boendets skick och faciliteter

6,6/10

Hållbarhet

Recensioner

2/10 Väldigt dåligt

Mea

Affärsresenär
Gillade inte: Renlighet, bekvämligheter och boendets skick och faciliteter
The room was in deplorable conditions and in major need of repair. I’m amazed they are still charging customers to sleep here. There wasn’t anywhere to hang my clothes bc the rack was broken. The refrigerator was rusted. Paint was chipping everywhere. A fight between other guests occurred which required police presence. It was a horrific stay. I’m out of town for work and will be checking in to a new location for my extended stay. Days Inn certainly lost potential residual income by putting me in the worst room possible when other updated/decent rooms were empty on the same floor. Disappointed to say the least.
Bodde här 2 nätter i maj 2024

6/10 Okej

Sarah, Berkshire

Reste i grupp
Gillade inte: Boendets skick och faciliteter
Good location for a short overnight driving break. Hotel had lots of free parking with restaurants close by. Hotel room is basic with torn and worn curtains and furnishings. Noisy fridge. Bedding not nice to sleep in as synthetic. Breakfast was basic but adequate. Noisy corridor.
Bodde här 1 natt i maj 2024
Svar från Guest Relations Management 13 maj 2024
Dear Sarah, We're truly grateful for your feedback and for choosing to stay with us during your driving break. Your comfort and satisfaction are our top priorities, and we apologize for falling short in meeting your expectations. We understand how important a good night's sleep is, and we regret to hear about the issues you encountered with the room's amenities and bedding. Rest assured, we'll address the concerns you've raised regarding the torn curtains, noisy fridge, and the overall noise level in the corridor. Your comments serve as valuable insights for us to improve, and we hope to have the opportunity to welcome you back for a much-improved experience in the future. Thank you for sharing your thoughts with us.

10/10 Fantastiskt

Anne

Gillade: Renlighet, personal och service och boendets skick och faciliteter
Clean basic room
Bodde här 1 natt i maj 2024
Svar från Guest Relations Management 6 maj 2024
Dear Anne, We truly appreciate you sharing your experience with us! It's fantastic to hear that you found our rooms to be clean and comfortable during your stay. Maintaining a high standard of cleanliness is one of our top priorities, and we're thrilled that it reflected positively on your visit. If there's anything else we can do to enhance your future stays with us, please don't hesitate to let us know. We look forward to welcoming you back again soon!

10/10 Fantastiskt

Jennifer

Gillade: Renlighet, personal och service och boendets skick och faciliteter
Wonderful staff
Bodde här 1 natt i april 2024
Svar från Guest Relations Management 4 maj 2024
Hi Jennifer!We're so glad to hear that you had a great time with our staff during your stay! It's really admirable how hard they work to give great service. Thank you so much for your nice words. We hope to see you again soon for another great stay.

4/10 Dåligt

German

Gillade inte: Renlighet, bekvämligheter och boendets skick och faciliteter
Elevator didn’t work, pool was closed.
Bodde här 2 nätter i april 2024
Svar från Guest Relations Management 4 maj 2024
Dear German,We're truly sorry to hear about your disappointing experience during your recent stay. We understand how frustrating it can be when amenities like the elevator and pool are not available, impacting your comfort and enjoyment. Maintaining our facilities is a top priority, and we apologize for falling short in this instance. Please know that we are actively addressing these issues to ensure they are resolved promptly. Your feedback is invaluable, and we appreciate you bringing these matters to our attention. We hope for the opportunity to make it up to you on a future visit.

8/10 Bra

Brad

Reste med familjen
Gillade: Renlighet och personal och service
Worn and dated, bathroom light went out a couple times was led moved housing and it came back on, must be loose connection somewhere. The outer door frame was broken and hanging loose but door did close and lock.
Bodde här 1 natt i april 2024
Svar från Manager 23 apr. 2024
Hello Brad, We appreciate your feedback and apologize for any inconvenience you experienced. Your comments will be shared with the relevant departments for further review. Thank you for bringing these issues to our attention, as we strive to provide the best possible experience for all our guests.

10/10 Fantastiskt

David

Reste med familjen
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
It was very easy to get to from interstate.
Bodde här 1 natt i april 2024
Svar från Guest Relations Management 12 apr. 2024
Dear David, Well, hot dog! We're jumping for joy to hear that you found us super easy to get to from the interstate. A big high-five for giving us a stellar 5 out of 5 rating! We're all about making your journey as smooth as butter, and it sounds like we hit the mark.Your kind words mean the world to us, and we're thrilled that your stay kicked off on such a positive note. We'll keep the momentum going to ensure that every aspect of your stay is just as fantastic.Can't wait to roll out the welcome mat for you again soon!

2/10 Väldigt dåligt

Ivan

Reste med familjen
Gillade inte: Bekvämligheter och boendets skick och faciliteter
Needs remodeling done bad
Bodde här 1 natt i april 2024
Svar från Manager 9 apr. 2024
Hello Ivan, We appreciate your feedback and take all guest comments seriously. For any future stays, please feel free to reach out to our management team to address any concerns you may have. Your comfort and satisfaction are our top priorities.

4/10 Dåligt

Mary

Gillade inte: Bekvämligheter och boendets skick och faciliteter
It has a nasty smell in the lobby and rooms. Walls are chipped very basic … but I guess you get what you pay for
Bodde här 1 natt i mars 2024
Svar från Manager 2 apr. 2024
Hello Mary, We appreciate your feedback and apologize for any inconvenience experienced during your stay. We take all guest comments seriously to enhance our services. For a more personalized experience, we recommend contacting our management team directly. Thank you for choosing to stay with us.

8/10 Bra

Raymond

Reste med familjen
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
very good
Bodde här 1 natt i mars 2024
Svar från Guest Relations Management 30 mars 2024
Dear Raymond, What a pleasure it is to hear from you about your recent stay with us! We're absolutely delighted to see that you had a "very good" experience, earning us a solid 4 out of 5 rating. Your satisfaction is what we strive for, so this feedback truly brightens our day!We're thrilled that you found our hotel to be comfortable and our staff friendly and accommodating. Providing a cozy and welcoming atmosphere is what we're all about, so it's fantastic to hear that we hit the mark for you.Your mention of the room decor caught our eye! We're glad you appreciated the attention to detail and the cozy vibes—we aim to create a space where our guests feel right at home, surrounded by style and comfort.We're always looking for ways to improve, so your feedback about the Wi-Fi speed is duly noted. We'll definitely take a closer look at this to ensure smoother browsing experiences for our guests in the future.Thanks again for sharing your experience with us. We can't wait to have you back for another memorable stay with us soon!

2/10 Väldigt dåligt

Barron

Bodde här 2 nätter i mars 2024
Svar från Guest Relations Management 12 mars 2024
Dear Barron,We're genuinely sorry to hear about your disappointing experience during your stay. Your feedback is important to us, and we understand that there were aspects of your visit that fell short of your expectations. We strive to provide all our guests with exceptional service and accommodations, and it's disheartening to learn that we missed the mark on this occasion. We would greatly appreciate the opportunity to learn more about your specific concerns so that we can address them promptly and ensure that future guests enjoy a more satisfactory experience. Please don't hesitate to reach out to our team directly so that we can make things right. Thank you for bringing these issues to our attention.

4/10 Dåligt

Jose

Reste i grupp
Gillade inte: Renlighet, bekvämligheter och boendets skick och faciliteter
Estan sos hoteles en uno el motel 8 y el Days inn no saves que habitación te dan si del 8 o del days su desayuno muy malo no se los recomiendo
Bodde här 2 nätter i februari 2024
Svar från Manager 2 mars 2024
Hello Jose, We regret to hear about your experience. Room assignments are based on availability. We advise guests to contact the front desk for any concerns during their stay. Thank you for sharing your feedback with us.

2/10 Väldigt dåligt

Im'me

Gillade inte: Personal och service och boendets skick och faciliteter
Bodde här 2 nätter i februari 2024
Svar från Guest Relations Management 27 feb. 2024
Dear Im'me,We're truly sorry to hear about your disappointing experience during your recent stay with us. Your feedback is incredibly valuable, and we sincerely apologize for falling short of your expectations. We would greatly appreciate the opportunity to understand more about what went wrong and how we can improve. Please reach out to our team directly so we can address your concerns and work towards making it right. Your satisfaction is our top priority, and we hope to have the chance to regain your trust in the future.

6/10 Okej

Ashley

Bodde här 1 natt i februari 2024
Svar från Guest Relations Management 21 mars 2024
Dear Ashley,We appreciate you taking the time to provide feedback on your recent stay with us. While we're glad to see that you rated your experience, we're always eager to learn more about what we can do to make your stay exceptional. Your satisfaction is our priority, so if there's anything specific you feel we could improve upon or if you have any suggestions for enhancing your future visits, please don't hesitate to reach out. We hope to have the opportunity to welcome you back and exceed your expectations in the near future!

4/10 Dåligt

Thomas, Brooklyn

Gillade: Personal och service
Gillade inte: Renlighet och boendets skick och faciliteter
This property is a Days Inn AND a Super 8 in one. The facility is in disrepair. The rooms are ok but you never really feel clean while on the property. The employees at the front desk were very kind. I would only stay here if absolutely everything else was booked and only for a night.
Bodde här 1 natt i februari 2024
Svar från Manager 27 feb. 2024
Hello Thomas, We appreciate you taking the time to share your feedback with us. It's great to hear you found the front desk employees kind during your stay. We strive to provide a comfortable environment for all our guests and will share your comments with the team for further review. Thank you for the insights, and we hope to exceed your expectations in the future.

10/10 Fantastiskt

Shalonda

Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
The guy at the front desk was very helpful and nice. My room was very nice and clean
Bodde här 1 natt i februari 2024
Svar från Guest Relations Management 5 feb. 2024
Dear Shalonda, Wow, we're over the moon to hear about your fantastic experience at our hotel! A perfect 5 out of 5 rating has us doing a happy dance. It's music to our ears that our front desk maestro left a lasting impression with their helpful and friendly vibes. And when it comes to clean and cozy rooms, we're thrilled that we hit the mark! Your words make our day, and we can't wait to welcome you back for another round of top-notch hospitality. Cheers to good times and memorable stays!

10/10 Fantastiskt

David

Bodde här 1 natt i januari 2024
Svar från Guest Relations Management 9 feb. 2024
Dear David, Thank you for taking the time to share your positive thoughts! Achieving a perfect 5 out of 5 rating is music to our ears. Your glowing review is like a ray of sunshine on a rainy day, brightening our spirits and reaffirming our commitment to delivering top-notch hospitality. We're over the moon that every aspect of your visit met or exceeded your expectations. Your satisfaction is our utmost priority, and we're delighted to have hit the mark. Looking forward to welcoming you back for another stellar stay shortly!

6/10 Okej

Michael

Reste med sin partner
Gillade inte: Renlighet, bekvämligheter och boendets skick och faciliteter
You get what you pay for. Dirty room. Stained sheets. Staff did not want to help.
Bodde här 1 natt i januari 2024
Svar från Manager 14 jan. 2024
Hello Michael,We apologize for any inconvenience you experienced during your stay. It's important to us that our guests have a comfortable and enjoyable visit. We will share your comments with our team for improvement. For any further assistance, please contact our management directly.

8/10 Bra

Francisco Javier

Bodde här 1 natt i januari 2024
Svar från Guest Relations Management 25 jan. 2024
Dear Francisco,We're over the moon to receive your fantastic 4 out of 5 rating! Your feedback is like a breath of fresh air for us, and we're thrilled to know that you had a memorable stay with us. It's clear you appreciated the experience, and we're grateful for your insights. We're constantly striving to make every stay exceptional, and your comments inspire us to keep reaching for the stars. We hope to have the pleasure of welcoming you back soon for another stellar experience.

8/10 Bra

kale

Reste med familjen
Gillade: Personal och service och rummets bekvämlighet
Nice Stay for Price
Nice stay for the price. Felt safe and saved money compared to other hotels around. Staff was friendly and helpful.
Bodde här 2 nätter i december 2023
Svar från Manager 10 jan. 2024
Hello kale,Thank you for choosing our hotel for your stay. We're glad you felt safe and found our prices competitive. Our friendly and helpful staff always strive to provide excellent service. We appreciate your feedback and hope to welcome you back in the future.

6/10 Okej

Jerry

Gillade: Renlighet
Gillade inte: Personal och service
Bodde här 1 natt i januari 2024
Svar från Manager 7 jan. 2024
Hello Jerry,We appreciate you choosing our hotel for your stay. If there is anything specific you would like to share regarding your experience, we encourage you to reach out to us directly. We value your feedback and are always striving to improve.

10/10 Fantastiskt

Moser

Reste med familjen
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Real nice
Bodde här 1 natt i december 2023
Svar från Manager 7 jan. 2024
Hello Moser,Thank you for taking the time to share your experience with us. We're glad to hear that you found our hotel nice. We appreciate your feedback and hope to welcome you back in the future for another positive stay.

8/10 Bra

KAREN

Bodde här 1 natt i december 2023
Svar från Guest Relations Management 2 jan. 2024
Dear Karen, We were happy to discover your 4 out of 5 star rating, and while brevity may be the essence of wit, your brief opinion communicates volumes! We're delighted to hear that your stay at our hotel was enjoyable. Your pleasure is our first concern, and we appreciate your choosing to visit our institution. We look forward to welcoming you back for an even more wonderful visit as we try to consistently surpass expectations. Here's to many more fantastic times together!

4/10 Dåligt

Lisa

Reste med sin partner
The room had smell. I would not stay here anymore. The staff was nice .
Bodde här 1 natt i december 2023
Svar från Guest Relations Management 30 dec. 2023
Dear Lisa, We truly appreciate you sharing your recent experience with us! We're thrilled to hear that our friendly staff left a positive impression on you. However, we're genuinely sorry to learn about the issue with the room's smell. Please accept our sincere apologies for any inconvenience this may have caused during your stay. We take your feedback seriously and will be working diligently to address and eliminate any unpleasant odors in our rooms. Our commitment is to provide not just a comfortable stay, but an exceptional one. We hope you'll give us another chance to exceed your expectations in the future. Safe travels and we look forward to welcoming you back with open arms!

6/10 Okej

Walter

Affärsresenär, Reste med sin partner
Gillade: Renlighet
Water in shower was very cold; hot water in sink tells me shower valve set so very little warm water used. Room acceptable and pretty clean; bathroom was good Breakfast was very poor considering other locations of comparable price Wouldn't stay here again because I don't enjoy cold showers
Bodde här 1 natt i december 2023
Svar från Guest Relations Management 30 dec. 2023
Dear Walter, Thank you for taking the time to share your feedback with us. We sincerely apologize for the inconvenience you experienced with the water temperature in the shower. Please know that we take your concerns seriously, and our maintenance team will promptly address the issue to ensure that all our guests enjoy a comfortable and satisfying stay.We appreciate your positive remarks about the cleanliness of the room and the overall condition of the bathroom. However, we are truly sorry to hear that the breakfast did not meet your expectations. We will review our breakfast offerings to identify areas for improvement and strive to provide a more satisfying dining experience for our guests.Your comments are invaluable to us as we continuously work to enhance our services. We understand the importance of a warm and enjoyable shower experience, and we regret that we fell short during your stay. If your travels bring you back to the area, we would love the opportunity to provide you with a more positive and memorable experience.

8/10 Bra

Cathy

Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Comfy bed!
The check in was fast and convenient. The bed was super comfortable, which isn't always the case! Room was clean and located to many restaurants.
Bodde här 1 natt i december 2023
Svar från Guest Relations Management 22 dec. 2023
Dear Cathy, We're delighted to hear that you had such a fantastic experience during your stay with us! A solid 8 out of 10 is music to our ears, and we're delighted that our speedy and hassle-free check-in process left a positive impression on you. It warms our hearts to know that you enjoyed the cloud-like comfort of our beds – we believe a good night's sleep is a non-negotiable part of any great stay! The cleanliness of our rooms and the convenient location near a variety of restaurants are also priorities for us, so it's fantastic to see those aspects resonated with you. We can't wait to welcome you back for another round of top-notch hospitality!

10/10 Fantastiskt

Lisette

Gillade: Renlighet, personal och service och boendets skick och faciliteter
Bodde här 4 nätter i november 2023
Svar från Guest Relations Management 6 dec. 2023
Hi Lisette!What a fantastic surprise to see your perfect 5 out of 5 rating! We're absolutely thrilled that you had such a positive experience during your stay with us. While your brevity speaks volumes, we're delighted that we could meet or even exceed your expectations. Our team works hard to create a top-notch experience for our guests, and it's incredibly rewarding to know that we hit the mark for you. Your perfect rating is the greatest compliment, and we can't wait to welcome you back for another outstanding visit!

6/10 Okej

Glenn

Gillade: Renlighet och personal och service
Bodde här 1 natt i november 2023
Svar från Guest Relations Management 6 dec. 2023
Dear Glen,We sincerely appreciate the time you took to share your feedback, and we want to express our gratitude for choosing our hotel. While we're pleased to see a 3 out of 5 rating, we understand that the absence of specific comments suggests there may have been aspects of your stay that fell short of expectations. We genuinely value your experience, and we're committed to providing exceptional service. If there were any particular issues or areas where we can improve, we would love to hear more from you. Your satisfaction is our top priority, and we look forward to the opportunity to enhance your experience on any future visits. Thank you for your valuable feedback, and we hope to welcome you back for an even more enjoyable stay.

2/10 Väldigt dåligt

Laura

Bodde här 1 natt i november 2023
Svar från Guest Relations Management 6 dec. 2023
Dear Laura,Thank you for taking the time to leave a rating. We understand that your experience fell below expectations, as reflected in the 1 out of 5 rating without specific comments. We regret that your stay did not meet your anticipated standards, and we want to assure you that your satisfaction is of utmost importance to us. We would love to learn more about your concerns to address them promptly and make the necessary improvements. Please feel free to reach out to our guest relations team so that we can better understand your experience and work towards ensuring a more positive stay for you and future guests. Your insights are invaluable, and we are committed to making your next visit a more enjoyable one. Thank you for bringing this to our attention.

8/10 Bra

Michelle

Reste med familj och småbarn
Gillade: Renlighet och personal och service
Gillade inte: Bekvämligheter och boendets skick och faciliteter
Exterior is old and rundown but room was surprisingly clean, comfortable bed, friendly and helpful staff
Bodde här 1 natt i november 2023
Svar från Guest Relations Management 28 nov. 2023
Dear Michelle,We're pleased to have received your thoughtful feedback on your recent stay with us. It's delightful to hear that despite the exterior's vintage charm, you found your room to be a hidden gem of cleanliness and comfort. Our dedicated team takes pride in creating a welcoming atmosphere, and we're overjoyed that their friendliness and helpfulness left a positive impression on you. We appreciate your valuable insights and hope to welcome you back for another wonderful experience soon!

2/10 Väldigt dåligt

Rafael

Gillade inte: Renlighet och boendets skick och faciliteter
Bodde här 1 natt i november 2023
Svar från Manager 17 dec. 2023
Hello Rafael,We value your opinion and would appreciate any additional feedback you may have regarding your recent stay. Please reach out to our hotel directly so we can further address any concerns you may have had.

10/10 Fantastiskt

Janaya

Reste med familjen
Gillade: Renlighet, personal och service och boendets skick och faciliteter
Great customer service
Bodde här 1 natt i november 2023
Svar från Guest Relations Management 24 nov. 2023
Hi Janaya!We were pleased to see your perfect 5 out of 5 rating! It warms our hearts to know that you had a wonderful time during your stay with us. While your conciseness speaks volumes, we're always interested in learning more about what made your visit with us so memorable. We'd love to know what made our comfy accommodations, pleasant staff, or great breakfast offerings stand out for you. Our team takes great pleasure in providing amazing experiences, and your positive feedback validates our efforts. We can't wait to see you again for another unforgettable stay at our hotel!

8/10 Bra

Richard

Gillade: Renlighet och personal och service
Bodde här 1 natt i november 2023
Svar från Guest Relations Management 24 nov. 2023
Hi Richard!We're happy to hear that you enjoyed your stay with us and appreciate the 4 out of 5 rating! Your positive feedback fuels our passion for providing exceptional experiences. While we would love to know more about your specific highlights or any areas where we can further enhance your experience, we're grateful for your overall positive sentiment. Our dedicated team is committed to creating memorable moments, and we hope to have the pleasure of hosting you again soon. Safe travels and thank you for choosing us as your home away from home!

2/10 Väldigt dåligt

Leslie

Reste med sin partner
Gillade inte: Personal och service
When I arrived my room was given away. I didnt get to stay! Man at desk was so rude!!
Bodde här 1 natt i november 2023
Svar från Guest Relations Management 6 nov. 2023
Hi Leslie,I want to extend my sincerest apologies for the unfortunate experience you had during your recent stay at our hotel. It's truly disheartening to hear that your room was given away upon arrival, and the rudeness you encountered from our front desk staff is completely unacceptable. I can understand the frustration and disappointment this situation caused you, and I assure you that this falls short of the service standards we aim to provide. We are actively investigating this issue to ensure it doesn't happen again in the future. We value your feedback, and I hope you can grant us another opportunity to make it right should you consider staying with us again.

2/10 Väldigt dåligt

Myles

Gillade: Renlighet
Gillade inte: Personal och service och rummets bekvämlighet
Check-in was slow. Cash only purchased for lobby food. Loud people all night.
Bodde här 1 natt i november 2023
Svar från Guest Relations Management 6 nov. 2023
Dear Myles,Thank you for taking the time to share your recent experience with us. We truly appreciate your feedback and apologize for the issues you encountered during your stay. We are sorry to hear that the check-in process was slow and that you had to use cash for lobby food purchases. Your feedback is valuable to us, and we will use it to improve our services. Additionally, we apologize for the disturbance caused by loud guests during your stay. We strive to provide a peaceful and enjoyable environment for all our guests, and we will take steps to address this concern. We hope you will give us another opportunity to provide you with a more pleasant stay in the future.

8/10 Bra

Roy

Affärsresenär
Gillade: Renlighet, boendets skick och faciliteter och rummets bekvämlighet
Free breakfast was a bummer. Coffee and a muffin don't get it. Went to Waffle House.
Bodde här 1 natt i oktober 2023
Svar från Manager 22 okt. 2023
Hello Roy,We apologize for any disappointment caused by our breakfast offering. We appreciate your feedback and will take it into consideration for future improvements.

8/10 Bra

Cathy

Gillade: Renlighet och personal och service
The room was very clean and comfortable. The motel is older. The staff was very courteous.
Bodde här 1 natt i oktober 2023
Svar från Guest Relations Management 18 okt. 2023
Hi there Cathy!Thank you so much for taking the time to share your feedback with us. We're glad to hear that you found your room to be very clean and comfortable. It's really wonderful to know that you had a comfortable and pleasant stay.Our staff members truly appreciate your kind words. Providing courteous and friendly service is one of our top priorities, and we're delighted that you noticed. future.Your feedback means the world to us, and we can't wait to welcome you back for another great experience in the future.

4/10 Dåligt

Mario

Bodde här 1 natt i oktober 2023
Svar från Guest Relations Management 6 nov. 2023
We're truly sorry to hear about your recent experience at our hotel, and we appreciate your feedback. We value all comments, and we'd like to understand the specific issues you encountered during your stay to improve our services. Your feedback is vital to us, and we're committed to making the necessary improvements to ensure all our guests have a better experience. If you have any additional details you'd like to share or any suggestions on how we can better serve you, please don't hesitate to reach out. Your satisfaction is our priority, and we hope to have the opportunity to welcome you back in the future and exceed your expectations.

10/10 Fantastiskt

Jennifer

Bodde här 2 nätter i oktober 2023
Svar från Guest Relations Management 6 nov. 2023
Hi Jennifer!We're absolutely over the moon to see your fantastic 5-star rating! Your satisfaction means the world to us, and it's a joy to know that you had such a wonderful experience during your stay. While you didn't leave a comment, your high rating speaks volumes, and we truly appreciate your support. Our dedicated team works hard to ensure our guests have a memorable stay, and we're glad to see that you left with a smile. If you ever decide to share your thoughts or need anything in the future, please don't hesitate to reach out. We can't wait to welcome you back to our hotel soon for another fantastic experience!

4/10 Dåligt

Dan

Bodde här 2 nätter i oktober 2023
Svar från Guest Relations Specialist 17 okt. 2023
We apologize for your recent stay. We are saddened to hear that you didn't enjoy yourself while with us. It is our goal to meet all our guests’ expectations. We hope you will give us a chance to redeem ourselves in the future.

2/10 Väldigt dåligt

Nathaniel

Reste med familjen
Gillade inte: Renlighet, boendets skick och faciliteter och rummets bekvämlighet
Mold and filthy
Mold on the ceilings. Trash under bed. Damaged microwave and furnishings.
Bodde här 1 natt i oktober 2023
Svar från Guest Relations Specialist 17 okt. 2023
Dear Nathaniel, We deeply apologize for the issues you encountered during your stay. The presence of mold, trash, and damaged furnishings is entirely unacceptable, and we take your comments seriously. We are addressing these concerns with our maintenance and housekeeping teams to ensure immediate improvements and to prevent such issues from occurring in the future. Your comfort and safety are our top priorities, and we appreciate your feedback as it helps us make necessary changes. We hope you might consider giving us another chance in the future once these issues are resolved. Thank you for bringing these issues to our attention.

10/10 Fantastiskt

Dalyn

Gillade: Renlighet och personal och service
Love
Svar från Guest Relations Specialist 17 okt. 2023
Hi there, Dalyn. We're thrilled to hear that you love your stay with us! Your positive feedback means a lot, and it motivates us to continue providing the best service. If there's anything specific you enjoy about your stay or if you have any suggestions to make it even better, please feel free to share. We look forward to welcoming you back for another outstanding experience. Thank you for choosing our hotel!

8/10 Bra

MOSES

Gillade: Renlighet, personal och service och boendets skick och faciliteter
Bodde här 5 nätter i oktober 2023
Svar från Guest Relations Specialist 17 okt. 2023
Dear Moses, Thank you for your high rating! We appreciate your positive feedback and are pleased to have met your expectations during your stay at our hotel. If you ever have specific comments or suggestions in the future, please feel free to share them. We look forward to welcoming you back for another outstanding stay. Thank you for choosing our hotel!

6/10 Okej

Scott

Gillade: Renlighet, personal och service och boendets skick och faciliteter
Hall light keep me up at night even with the curtains closed..
Bodde här 2 nätter i oktober 2023
Svar från Guest Relations Specialist 17 okt. 2023
Dear Scott, We apologize for the inconvenience you experienced with the hallway light during your stay. Your comfort is important to us, and we take your comments seriously. We will address this issue with our maintenance team to ensure that the room remains comfortably dark for restful sleep. We appreciate your feedback and hope to have the opportunity to provide you with a more peaceful and enjoyable stay in the future.

6/10 Okej

Jay

Reste med familjen
Gillade inte: Boendets skick och faciliteter
Needs renovation throughout the property.
Bodde här 1 natt i oktober 2023
Svar från Guest Relations Specialist 9 okt. 2023
Hi Jay, Thank you for your feedback. We value your input and will take it into consideration as we continue to improve our property. Your comfort and satisfaction are important to us, and we hope to have the opportunity to serve you better in the future.

10/10 Fantastiskt

Ramon

Reste med sin partner
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Just what we were looking to spend the night
Bodde här 1 natt i september 2023
Svar från Guest Relations Specialist 25 sep. 2023
Dear Ramon, We're delighted to hear that our hotel met your needs for a comfortable night's stay. If there's anything else you require or if you have any special requests during your stay, please don't hesitate to let us know. We're here to make your stay as enjoyable as possible.

6/10 Okej

Selina

Reste med familj och småbarn, Reste i grupp
Gillade: Renlighet och personal och service
For the price this is a great option in Valdosta, GA!
Bodde här 1 natt i juli 2023
Svar från Guest Relations Specialist 21 sep. 2023
Thank you for your positive feedback! We're pleased to hear that you found our hotel to be a great option in Valdosta, GA, especially for the price. We hope to welcome you back for another enjoyable stay in the future.

10/10 Fantastiskt

Corey

Affärsresenär
Gillade: Renlighet, personal och service och boendets skick och faciliteter
Great Service with a Smile
Bodde här 1 natt i september 2023
Svar från Guest Relations Specialist 20 sep. 2023
We appreciate your review and recommendation. I'm delighted to know you found your stay to be top-notch. Please find a reason to visit us again soon.

6/10 Okej

Christa

Affärsresenär
Gillade inte: Boendets skick och faciliteter
It looked unsafe from the road and I almost turned around. However it was clean which is the most important thing. I will say front desk agents should never say the room number out loud. This is a huge safety & security risk. The agent should point out the room number and then if the guest isn’t sure how to get there, show them on the map. As a woman traveling by myself that was the most concerning thing especially with others in the lobby. You just can’t be too careful.
Bodde här 1 natt i september 2023
Svar från Guest Relations Specialist 20 sep. 2023
Thank you for your feedback, and we appreciate your observation regarding safety and security. We take your concerns seriously and will address them to ensure a more secure and comfortable experience for our guests. We're glad to hear that you found the property clean, and we hope to welcome you back for a more reassuring stay in the future.

6/10 Okej

Kim

Gillade: Renlighet
So so
Staff was overwhelmed by customers although it was after a major hurricane. Room was warm and the place was extremely busy. Too noisy
Bodde här 1 natt i september 2023
Svar från Manager 10 sep. 2023
Hello Kim,On behalf of our entire staff, we thank you for your business and for your comments regarding our staff and your comments about our room. We hope to someday have another opportunity to host your stay.