Bäste Michael,Tack för att ni har recenserat din vistelse hos oss.Wow! Vi är så glada att ni trivdes och lämnat ett så högt betyg åt bland annat vår städning och service.Med vänliga hälsningar,María Oltra Assistant Manager Trainee

Estimado Andrés,En primer lugar, nos gustaría agradecerle que escogiera nuestro hotel Barceló Valencia para su visita a Valencia y por recomendarnos a la comunidad viajera, esto es, sin lugar a dudas, la mejor recompensa para todos nosotros.Nos complace enormemente saber que las vistas desde su habitación fueron de su agrado y que la experiencia en nuestro rooftop fue destacable. La panorámica de la ciudad es, sin duda, una de las joyas de Barceló Valencia y estamos encantados de que haya podido disfrutarla. Asimismo, es un placer que nuestro rooftop haya contribuido a una experiencia memorable durante su estancia.Una vez más le agradecemos su amable opinión de nuestro hotel y esperamos poder servirle de nuevo en el futuro.Atentamente, Maria Oltra Adjunta a Dirección

Cher Alexandre,Nous apprécions énormément le temps que vous avez consacré à partager votre appréciation sur votre récent séjour au sein de notre hôtel Barceló Valencia. Nous nous efforçons de dépasser les attentes de nos clients et vos commentaires nous aideront dans cette démarche.Nous regrettons sincèrement que l'état général de l'hôtel n'ait pas entièrement répondu à vos attentes. Votre confort et votre satisfaction étant notre priorité, nous prenons bonne note de vos commentaires pour continuer à améliorer nos services.Nous sommes cependant ravis de lire que la propreté de la chambre, la qualité de notre service et les équipements de la chambre ont été à la hauteur de vos attentes. Nous nous efforçons de fournir des prestations de qualité pour que nos clients profitent pleinement de leur séjour parmi nous.Encore merci pour votre aimable appréciation sur notre hôtel, nous espérons vous avoir à nouveau bientôt parmi nous. CordialementPaula Merino Guest Experience Manager

Estimada Mónica,Apreciamos enormemente el tiempo dedicado a opinar sobre su reciente experiencia en nuestro hotel, en Barceló siempre nos esforzamos en superar las expectativas de nuestros huéspedes. Su comentario ayudará a nuestro equipo a alcanzar ese objetivo.Lamentamos profundamente que los aspectos de limpieza, condición del hotel y servicio no hayan cumplido con sus expectativas. Nuestro compromiso es garantizar la excelencia y seguridad en todos nuestros servicios, respaldados por nuestro programa de salud e higiene. Nos disculpamos si en esta ocasión no hemos estado a la altura de lo que nuestros huéspedes merecen.Sin embargo, nos complace saber que su estancia haya estado bien. Nos esforzamos diariamente para asegurar una buena experiencia.Gracias una vez más por elegirnos y por sus críticas constructivas, esperamos tener la oportunidad de servirle de nuevo en el futuro y poder tener la oportunidad de superar las expectativasUn saludo,Paula Merino Guest Experience Manager

Estimado Santiago, Le agradecemos su valoración acerca de su estancia en nuestro hotel.Nos complace saber que hemos sido capaces de satisfacer sus expectativas.Esta información motiva a nuestro equipo a mantener los altos estándares de servicio ofrecidos.Esperamos volver a verle pronto.Un cordial saludo,Paula Merino Guest Experience Manager

Dear Dorothy,Thank you for your positive feedback.It is truly rewarding to know that our prime location and the friendliness of our team met your expectations. We take great pride in maintaining the highest standards of cleanliness and service for all of our guests. We are also pleased that the amenities provided in your room contributed to a comfortable and enjoyable stay.Your commendation is a testament to our commitment to guest satisfaction at Barceló Valencia, and we look forward to the pleasure of continuing to serve you on future visits to our vibrant city.We look forward to welcoming you back on a future occasion.Best regards,Paula Merino Guest Experience Manager

Beste Anna,Hartelijk dank voor deze uitstekende score!Het is fantastisch om te horen dat ons ontbijt en de comfortabele bedden bijzonder goed zijn bevallen. Onze medewerkers streven ernaar om elke gast een vriendelijke en hartelijke service te bieden, dus uw complimenten worden zeer gewaardeerd.De gunstige ligging van ons hotel en de bereikbaarheid van openbaar vervoer en taxi's zijn inderdaad ideaal voor onze gasten om de stad en het strand te verkennen. Het doet ons plezier dat u van uw verblijf genoten heeft en wij danken u voor het delen van uw positieve ervaring.Tot weerziens.Maria Oltra Adjunta a Dirección

Beste Joke,We danken u voor uw fijne feedback.Wij betreuren het ten zeerste dat de geluidsisolatie in onze kamers niet aan uw verwachtingen voldeed. Geluidsoverlast is iets wat we proberen te minimaliseren en uw opmerkingen zijn waardevol voor ons in het streven naar verbetering. Wat betreft de onduidelijkheid rondom de openingstijden van onze dakterrasbar, bieden wij onze excuses aan voor het ongemak dat u heeft ervaren. Wij streven ernaar om consistente en duidelijke communicatie te bieden aan onze gasten. Desalniettemin vinden we het fijn om te horen dat u het ontbijt uitzonderlijk lekker vond en onze locatie met betrekking tot het openbaar vervoer als goed hebt ervaren. Ook is het plezierig om te vernemen dat u de vriendelijkheid van ons personeel bij de receptie, in de zaal en van onze schoonmaakdienst als positief heeft ervaren. Wij zijn toegewijd aan het bieden van hoogwaardige diensten aan onze gasten en uw complimenten zijn een erkenning voor de inspanningen van ons team.Wij waarderen uw feedback en hopen u een volgende keer opnieuw van dienst te kunnen zijn.Maria Oltra Adjunta a Dirección

Dear Nicole Johanna,Thank you for your positive feedback.We are thrilled to hear that our strategic location provided a convenient base for your explorations between the beach and the city. It is also rewarding to know that the cleanliness of our rooms and the overall condition of our hotel met your expectations. We pride ourselves on delivering impeccable service, and we are delighted that we succeeded during your visit.Your kind words are greatly appreciated, and we are glad that Barceló Valencia could contribute to a memorable experience. Rest assured that your compliments will be shared with our dedicated team.We look forward to welcoming you back on a future occasion.Best regards,Maria Oltra Adjunta a Dirección

Dear Guest,Thank you for taking the time to review your stay.It is wonderful to hear that our proximity to the iconic City of Arts and Sciences contributed positively to your experience. Our team is delighted to know they made your stay helpful and pleasant. We take great pride in the spaciousness and quality of our rooms, and it pleases us to know that these aspects, along with their cleanliness and the amenities provided, met your expectations. The entire team at Barceló Valencia remains committed to creating a welcoming and memorable experience for our guests.We look forward to welcoming you back on a future occasion.Best wishes,Paula Merino Guest Experience Manager

Lieber Dietmar,in erster Linie möchten wir uns bei Ihnen für die lobende Bewertung bedanken, die Sie nach Ihrem letzten Besuch in unserem Hotel Barceló Valencia abgegeben haben und freuen uns zu lesen, dass wir Ihre Erwartungen erfüllen konnten.Wir wissen Ihren Besuch in der derzeitige und freuen uns über Ihr positives Feedback an unsere Mitarbeiter und Einrichtungen.Nochmals vielen Dank für diese sehr freundliche Bewertung unseres Hotels und wir freuen uns darauf, Sie in Zukunft wieder zu empfangen.Mit freundlichen Grüßen,Paula Merino Guest Experience Manager

Dear Nicola,Thank you for your positive feedback.It brings us great joy to know that our staff's dedication contributed positively to your experience. We're also thrilled that the spaciousness of our rooms met your expectations, providing a comfortable stay. The rooftop bar is indeed a fantastic place to enjoy the beautiful Valencian sunsets, and we're glad you could savor this moment with our selection of drinks. Thank you for choosing Barceló Valencia for your stay. We are committed to delivering memorable moments, and it seems we have succeeded during your visit. Your praises are a testament to our team's passion for hospitality, and we look forward to sharing your kind words with them.We look forward to welcoming you back on a future occasion.Best regards,Paula Merino Guest Experience Manager

Dear Carolina,Thank you for taking the time to review your recent stay at our hotel.We are sorry to hear that you did not enjoy the experience in our hotel to the fullest as we strive to make each stay with us an unforgettable one. We are sorry that the comfort of the bed was not up to expectations. Rest assured, we are dedicated to ensuring the well-being and comfort of all our guests.We deeply regret to read about your remarks regardin room cleanliness and amenities. We perfectly understand that it is essential to guarantee a comfortable stay in our hotels and we strive daily to maintain high standards.We hope we can provide you with an improved stay in the future.Kind regards,Paula Merino Guest Experience Manager

Dear Stephen, Thank you very much for your kind feedback.It's wonderful to know that the size of our beds exceeded your expectations and contributed to a comfortable stay. We pride ourselves on maintaining impeccable cleanliness and are thrilled to receive your full marks in both room and hotel condition. Our team is dedicated to providing outstanding service, so your recognition of their efforts is much appreciated. We are proud that Barceló Valencia was able to meet all your needs, and we look forward to welcoming you back in the future for another excellent experience.Best wishes,Paula Merino Guest Experience Manager

Dear Miriam,Thank you for your positive feedback.It is heartening to learn that the cleanliness and modern design of Barceló Valencia met your expectations and contributed to a memorable stay. Our proximity to the iconic Arts & Sciences museums is indeed one of the highlights we are proud of and we are glad it enhanced your visit.We are committed to maintaining the high standards that you experienced, from our well-appointed rooms to the prime location that allows our guests to explore Valencia with ease. Thank you for choosing us for your stay.We look forward to welcoming you back on a future occasion.Best regards,Paula Merino Guest Experience Manager

Dear Hannah,Thank you for your positive feedback.We are thrilled to hear that our team's dedication to service made a lasting impression on you. It is gratifying to know that our prime location contributed positively to your stay. Your remarks on the impeccable cleanliness of our rooms and the overall condition of our hotel fill us with pride, as these are aspects we take great care in maintaining.Each member of our staff is committed to providing an exceptional experience, and we are delighted to see this reflected in your feedback.We look forward to welcoming you back on a future occasion.Best regards,Paula Merino Guest Experience Manager

Dear Allan, Thank you very much for your kind feedback.It is heartening to hear your appreciation for the contemporary design of Barceló Valencia and our commitment to maintaining high standards of cleanliness. Our team is delighted to have contributed positively to your stay and we're thrilled that our central location met your expectations for convenience and enjoyment. Furthermore, your commendation of our breakfast selection truly brightens our day; we take pride in offering a diverse and delectable start to the morning.We're always striving to deliver a memorable hotel experience and it seems we have succeeded during your visit.We look forward to welcoming you back for another memorable experience.Best wishes,Paula Merino Guest Experience Manager

Dear Andrea,Thank you for your positive feedback.It fills us with pride to hear that our reception team provided a great start to your stay and that you found your room to not only meet but exceed your expectations in terms of space, cleanliness, and modernity. Our team strives to maintain the highest standards of service and room amenities, and we are delighted that we were able to contribute to a memorable experience for you at Barceló Valencia.Please know that your kind words serve as a wonderful encouragement to our dedicated staff. Thank you once again for choosing us for your stay in Valencia.We look forward to welcoming you back on a future occasion.Best regards,Paula Merino Guest Experience Manager

Dear Diana,Thank you for your positive feedback.We are delighted to hear that the hotel's location positively contributed to your experience, and that you found the condition of our hotel and the service provided by our team to be excellent. It is also gratifying to know that the amenities in your room were to your complete satisfaction, enhancing your stay at Barceló Valencia.We look forward to welcoming you back on a future occasion.Best regards,Paula Merino Guest Experience Manager

Dear Sara,Thank you for your positive feedback.We are thrilled that you enjoyed the view of the fireworks during the Fallas and appreciated the condition of our hotel and the service provided by our team. Our staff strives to offer exceptional service, and it's heartening to hear that we were able to make a positive impact on your stay.We look forward to welcoming you back on a future occasion.Best regards,Paula Merino Guest Experience Manager