Dear guest, Thank you for the great score and the nice comments. Best wishes moving forward, and we hope to see you again! Mark and the team

Dear guest, What wonderful comments, thank you so much! It was a delight to host you, and we look forward to weeing you again. Best wishes, Mark

Dear guest, Thank you for the ind words. It was a pleasure hosting you, and we are delighted that you enjoyed our experience. Thank you for choosing our hotel. Kind regards, Mark and the team

Thank you so muchYour feedback motivates us to work harder!

Dear guest,thank you for staying with us and sharing your opinion.Hosting and getting to know you has been a real pleasure, and we trust your experience was positive - despite the noise generated by the nearby activities.......Best wishesMark and the tream

Thank you for the kind remarksHopefully we get to welcome you back

Dear guests,Thank you so much for this wonderful review.Hope to welcome you back!Best wishesMark

Thank you so much!Hopefully we get to welcome you back

Dear guest,Thank you for the great score and wonderful comments.Hope to see you again soon!Best wishesMark and the team

Estimado,thank you so much for this wonderful review!it was such a pleasure to meet you, and hope to welcome you back.Best wishesMark and the team

Thank you so much!hope to welcome you back

Thank you.It was a real pleasure and we look forward to seeing you again!

Thank you :)

Estimado huésped,Muchas gracias por elegir nuestra estructura por la estancia en Valletta, y muchísimas gracias por estas palabras tan generosas!Ha sido un verdadero placer conocer a ustedes y conversar con todos.Quedamos en la espera de poder volver a dar a ustedes la bienvenida.Muchas gracias y hasta la próxima.Mark

Thank you :)

Dear guest,Thank you so much for this.It was a pleasure for us to host you, and we certainly look forward to seeing you again!Best wishesMark and the team

Dear guests,Thank you for the wonderful review.We are delighted that your experience was such a positive one, and hope to welcome you back in the future.The room allocated for the stay was one equipped with bath - for possible future eventualities you could be allocated a room with a walk in shower (including rainfall and handheld).Thank you again and best wishesMark and the team

thank you

Dear guests,Thank you for the wonderful comments.We are delighted that you have rated your experience so highly, and hope to see you again.Best wishesMark and the team

Dear guest,Thank you for the wonderful comments.We are delighted that your experience was so positive.best wishesMark

Thank you so much!

Good afternoon John, Thank you so much for the wonderful review, it means so much to us! It was such a pleasure to meet and speak to you (albeit somewhat brief).Have a lovely day :)Warm regards, Emma

Dear guest,Hoisting you has been a great pleasure!Hope to see you again soon!Mark and the team

Hello dear guestThank you for taking time to review our services. It is disappointing to note that the noise issue effected your experience to such degree that you felt we only deserve a 60% score. It is a shame that the offer to change rooms on the first night was not excepted, as this would have definitely given you a different experience.With such a centra location, we are surrounded by city life, and related features/issues. Different people have different thresholds for issues such as noise, and in this case, evidently the noises created at our neighbourhood go beyond your comfort zone.That being clarified, we trust that all other elements of our service offering met your satisfaction.Thank you for having chosen our servicesBest wishesMark

Dear guest,Thank you for the comments and positive review.Hopefully we get to welcome you back, and next time will do more as to deserve the full marks!Best wishes,Mark

Dear guest,Thank you for the great review and wonderful comments.We are delighted to learn that your experience with us was positive, and hope to host you again in the future.Best wishes,Mark and the team

Dear guests,Thank you for the kindness.Hosting you has been a deiieght and we would very much like to welcome you back.Best wishes,Mark

Hello dear guests,Thank you for the wonderful comments and score.Your recognition is very rewarding and motivating for us. Hopefully we get to welcome you back!Best wishes,Mark and the team

Thank you

Thank you

Dear guest,thank you for the great score and nice comments.We look forward to welcoming you back.#Best wishes,Mark

Thank you so much!

Thank you so much for the recognition!

Thank you so much

Graditissimi ospiti,Grazie per le bellissime parole.Speriamo di avere la fortuna di ricevervi di nuovo in futuroTantissimi auguriMark e il team

Dear guest,Thank you for taking time to review our services and for the positive comment about our staff.We shall try working harder to deserve the full marks next time!Thank you for staying with us.Best wishes,Mark

Thank you

Dear guests,Thank you for the great score and wonderful comments!We very much enjoyed welcoming and hosting you, and look forward to seeing you again!Thank you for choosing our services.Best wishes,Mark and the team

Dear guest,Thank you for these wonderful words.We feel privileged that you chose our services and are delighted that the experience was positive.Hopefully we get the pleasure of welcoming you back.Best wishes,Mark and the team

Graditi ospiti,Grazie mille - siamo onorati da commenti così meravigliosi.Sapere di aver in qualche modo contribuito alla vostra esperienza serve a motivarci e gratificarci.Sarebbe un immenso piacere accoglierla nuovamente.Con i migliori auguriMark e il team

Dear guests,Thank you for choosing our services and leaving this positive review.Whilst appreciating the positive score, we must ask if there is anything that we should/could do better as to deserve the full 5. Guest experience is of primary importance to us and feedback/reviews are taken very seriously. Scoring 4 out of 5 suggests that there might be opportunities for improvement.We are committed and will work harder as to merit the full 5 marks next time!Thank you again for staying with usBest wishes,Mark and the team

Dear guest,Thank you for the wonderful comments.We would be delighted to welcome you back!.Best wishes,Mark and the team

Dear guest,Thank you for taking the time to share your opinion about our product and services. Please allow for a few comments to your affirmations. Indeed, the size of our rooms vary by category, and the dimensions of each room type are displayed on all reservation media - depending on one's desire/requirement for space, it is easy enough to check the room size before making a reservation. It was noted that upon arrival you commented about wishing a larger space - within minutes you were offered a larger room (different category) however, you refused the change. The hotel is indeed in the heart of the city, surrounded by activity. During the evenings there is a vibrant scene and this comes with the relative sounds. Quite rightly, the soundproofing throughout the property can be sometimes uneven however, the room that you were allocated is well insulated and in general terms, guests normally are not disturbed by noise.The affirmation 'breakfast was done on the cheap' is both inaccurate and offensive. The average cost per serving (of our breakfast) is on the higher end of industry standard for a 4 star hotel, and this is due to the quality of the produce. One might wish fore cooked options which are not available, but again, this is explained in the description of the product. In case you have anything to substantiate the reference to 'cheap', we would kindly invite you to elaborate.You also described the property as 'average townhouse conversion hotel' - it is not clear what should be made of that comment. We could give definition of the design elements and bespoke furnishing however, not sure this would be of a contribution to this review.Again, thank you for having stayed with us and for sharing your views. Hopefully, our comments will go some way in understanding better the choices that you have made.Best wishes,Mark

Dear guest,Thank you for the wonderful review.We very much enjoyed hosting you and hope to welcome you back.Best wishes,Mark

Thank you so much.Hosting you was a true delightBest wishes,Mark and the team

Cher hôte,Merci pour les remarques très appréciées.Vous accueillir a été un grand plaisir, que nous espérons renouveler ! Meilleurs voeux, Mark

Thank you so much for the wonderful review Hope to welcome you back Best wishes from the team

Thank you

Dear guests, What a wonderful review, thank you so very much. Meeting and hosting you has been a real delight, and we all hope to see you again. Best wishes, Mark and the team

Thank you. We are delighted that you enjoyed the experience Mark and the team