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Recensioner av The Cumberland Hotel by NEU Collective

4.5 out of 5
The Cumberland Hotel by NEU Collective
Triq San Gwann, Valletta

Recensioner

9,2

Underbart

10 - Fantastiskt i betyg. 260 av 380 recensioner" "
8 - Bra i betyg. 90 av 380 recensioner" "
6 - Okej i betyg. 23 av 380 recensioner" "
4 - Dåligt i betyg. 5 av 380 recensioner" "
2 - Väldigt dåligt i betyg. 2 av 380 recensioner" "

9,6/10

Renlighet

9,4/10

Personal och service

9,0/10

Bekvämligheter

9,2/10

Boendets skick och faciliteter

9,0/10

Hållbarhet

Recensioner

10/10 Fantastiskt

PREDRAG

Reste med familjen
Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Amazing stay!
Amazing small hotell in central Valetta. Large room, quiet and clean. Very friendly and helpful staff! Breakfast ordered from the restaurants menu, included in our stay. Always tasty, fresh food/coffee and with very friendly and attentive servers. We were 2 adults and 1 teenager in the suite, with sofabed upstairs. Perfect solution for us instead of 2 rooms. Can definitely recommend!
Bodde här 9 nätter i december 2023
Svar från The Cumberland Hotel 8 jan. 2024
Dear esteemed guest,Thank you for staying with us and for rating your wonderful experience. My team and I look forward to the pleasure of welcoming you back to The Cumberland Hotel for another memorable experience.Sincere regards,Hotel Operations Manager

10/10 Fantastiskt

Gert

Reste med familjen
Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Bodde här 2 nätter i januari 2020
Svar från Bridget 5 mars 2020
Thank you for leaving such positive feedback and we hope to welcome you back to The Cumberland!

8/10 Bra

ANDREAS

Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Bodde här 3 nätter i juni 2019

10/10 Fantastiskt

Verifierad resenär

Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Bodde här 1 natt i april 2019

10/10 Fantastiskt

Gustav

Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Bodde här 4 nätter i april 2019

10/10 Fantastiskt

Verifierad resenär

Reste med familj och småbarn
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Service, rum och frukosten (bordsservering) var mycket bra. Enda negativa var att bubbelpool på takterassen inte var igång.
Bodde här 3 nätter i mars 2019

10/10 Fantastiskt

Verifierad resenär

Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Litet fint hotell vid lugn gata i city. Gångavstånd till allt. Endast 22 rum, en del med utsikt mot gatan, andra med fönster mot ljusgård, några med takfönster. Frukosten serveras vid bordet efter beställning från meny. Stort urval, allt mycket fräscht. Flera kaffesorter att välja bland. Rummen varierar i utförande. Bokade Twin-rum för 7 nätter och fick ett rymligt rum med sittgrupp. Expressobryggare och gratis vattenflaska varje dag. Mycket trevligt bemötande från all personal. Hotellet ger en känsla av lyx. Mycket prisvärt med sitt centrala läge. Verkligen nöjd med denna vistelse.
Bodde här 7 nätter i januari 2019

10/10 Fantastiskt

Verifierad resenär

Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Bodde här 7 nätter i januari 2019

8/10 Bra

Kenny

Gillade: Renlighet och rummets bekvämlighet
Mycket centralt läge i Valetta, strax intill St. Johns Cathedral, men ändå lugnt och tyst på rummet.
Bodde här 3 nätter i november 2018
Svar från Reservation department 29 nov. 2018
Dear Kenny, Thank you for such an excellent review! We really do appreciate all your lovely comment. Please do let us know should you wish to stay with us some time in the future. We would be glad to welcome you back! Kind Regards Chiara

6/10 Okej

Annelie, Stockholm

Gillade inte: Personal och service och rummets bekvämlighet
Viss personal var helt okunniga, såg ut som dom aldrig arbetat på ett hotell. Incheckningen tog enorm tid. Vi hyrde en bil genom hotellet, blev hänvisade långt bort och fick en livsfarlig bil. Vi återlämnade den efter kort tid då vi inte vågade köra den. Vi fick ta en taxi tillbaka för över 300 kr. Varför inte en biluthyrning i Valetta??? Rummet bra men med onda knän var trappan i rummet förfärlig. Borde upplysas om.. I stort sett va det bara läget som var bra. Tyvärr.
Bodde här 4 nätter i oktober 2018

8/10 Bra

Verifierad resenär

Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
It’s a nice small boutique hotel. It’s in the middle of the city centre ..
Bodde här 6 nätter i oktober 2018
Svar från Reservations Department 29 nov. 2018
Dear client, Thank you for your review! We really do appreciate all your lovely comments. Please do let us know should you wish to stay with us some time in the future. We would be glad to welcome you back! Kind Regards Chiara

10/10 Fantastiskt

Daniel

Reste med sin partner
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Lovely boutique hotel. Staff were so amazing and accommodating. Location is perfect to explore.
Bodde här 7 nätter i april 2024

10/10 Fantastiskt

Debra Jean

Reste med sin partner
Gillade: Renlighet, personal och service och boendets skick och faciliteter
This is a great hotel in a really good location in Valletta. We had a deluxe room with a terrace which was clean and very comfortable. Although the terrace faced onto the street the room was very quiet at night. The staff are very polite and helpful. Breakfast in the Grana restaurant was very good. The location of the hotel is excellent, within walking distance of all the sights in Valletta, 10 minutes or so from the bus terminal and only about 15 minutes from the Gozo ferry terminal. I would definitely recommend this hotel.
Bodde här 5 nätter i mars 2024
Svar från frontofficemanager 1 apr. 2024
Dear,Thank you for your fantastic review! We're thrilled to hear that you had a great experience during your stay with us. It's wonderful to know that you found our hotel to be in a really good location and that you enjoyed your deluxe room with a terrace, finding it clean and very comfortable. We're pleased to hear that despite facing onto the street, the room was quiet at night. We're glad you found our staff to be very polite and helpful, and that you enjoyed the breakfast at the Grana restaurant. It's great to know that our hotel's location was convenient for exploring Valletta and its sights, as well as being close to transportation terminals. Thank you for recommending us, and we hope to welcome you back again in the future! If you need anything else or have any further feedback, please feel free to let us know.Alfredo

10/10 Fantastiskt

Jan

Reste med familjen
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Had a great time. Thank you for all your services.
Bodde här 8 nätter i mars 2024
Svar från frontofficemanager 1 apr. 2024
Dearmany thanks for leaving us a review

10/10 Fantastiskt

Ian

Gillade: Renlighet, personal och service och boendets skick och faciliteter
lovely, little hotel. friendly staff
Bodde här 4 nätter i mars 2024

6/10 Okej

Daria

Reste med sin partner
Gillade: Renlighet och bekvämligheter
Gillade inte: Boendets skick och faciliteter
I don't understand why they're writing that they're committed to sustainability and are eco-friendly - we were there 2 nights and got our bed sheets changed and towels changed (we did NOT leave them on the floor), also cleaner threw away the soap bar that we used once and left a new one... Unbelievable... The cleaner has also misplaced the things around the room, like I found a toothpaste inside my backpack in the room (?). The property is nice, but worn out in many places. Our room was on 1st floor and was it was loud - from 7am we could not sleep as the phone was constantly ringing at the reception and the staff was going around cleaning and preparing breakfast - there is completely no isolation at the door. The double bed felt nothing like 5 star hotel bed - very small and not too comfortable. The staff is very friendly and super polite, the location of the place is great.
Bodde här 2 nätter i mars 2024

10/10 Fantastiskt

Kathleen

Gillade: Renlighet, personal och service och boendets skick och faciliteter
Staff were very helpful, location was fantastic, breakfast was excellent ( no need for lunch) Room modern and well cleaned , found the pillows too thick. That was the only negative point.
Bodde här 7 nätter i januari 2024
Svar från front office manager 1 apr. 2024
Dear Kathleen,Thank you for your review! We're delighted to hear that you found our staff very helpful and that you enjoyed our fantastic location. It's great to know that you found the breakfast excellent and that your room was modern and well cleaned. We appreciate your feedback regarding the pillows, and we'll certainly take this into consideration for future improvements. Your satisfaction is important to us, and we're glad that overall, you had a positive experience during your stay with us. We hope to welcome you back again in the future! If you need anything else or have any further feedback, please feel free to let us know.Kind regards

8/10 Bra

Jeffrey

Gillade: Renlighet, personal och service och boendets skick och faciliteter
Nice rooms nice location the only real downside that I saw was that they did not have a fitness room.
Bodde här 6 nätter i januari 2024
Svar från frontofficemanager 1 apr. 2024
Dear Jeffrey,Thank you for your review! We're glad to hear that you liked our nice rooms and enjoyed our great location. We appreciate your feedback regarding the fitness room, and we understand the importance of having such facilities available for our guests. While we currently do not have a fitness room, we're always looking for ways to improve and enhance our offerings, and we'll certainly take your suggestion into consideration for future improvements. Thank you for choosing to stay with us, and we hope to welcome you back again in the future! If you have any further feedback or if there's anything else we can assist you with, please feel free to let us know. Alfredo

10/10 Fantastiskt

Harit

Reste med sin partner
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Staff were professional and very friendly. Quiet hotel with comfortable beds. Nice views from balcony. Breakfast menu is amazing. We stayed here for 5 nights and would stay here again next time we are in Valletta!
Bodde här 5 nätter i januari 2024

10/10 Fantastiskt

HIROMI

Gillade: Renlighet, personal och service och boendets skick och faciliteter
スタッフがみんな親切でした。部屋は洗練されて美しく快適で、バレッタの中心にありロケーションは最高にいいです。
Bodde här 3 nätter i januari 2024
Svar från The Cumberland Hotel 8 jan. 2024
Dear esteemed guest,Thank you for taking the time to post this review. This is very much appreciated by the team and we trust we will have the opportunity to be of service again.Sincere regards,Hotel Operations Manager

10/10 Fantastiskt

Yusuf, Boston

Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Great location in Valletta, wonderful suite with balcony, great shower, comfy bed and quiet despite all the hustle and bustle. Close to bus depot, shopping center, St John Co Cathedral and major attractions. Free water bottle daily and wonderful free breakfast. Rough towels, poor tea and coffee options, slow elevator, limited TV channels.
Bodde här 6 nätter i december 2023
Svar från The Cumberland Hotel 8 jan. 2024
Dear esteemed guest,Thank you for taking time to share your feedback with us. Rest assured we took precious note of your feedback and all of the comments you have provided will be used as a tool to improve our services. We certainly look forward to welcoming you back, hopefully in the very near future.Sincere regards,Hotel Operations Manager

10/10 Fantastiskt

Ermes

Bodde här 4 nätter i januari 2024

10/10 Fantastiskt

Francesca

Gillade: Renlighet, personal och service och boendets skick och faciliteter

10/10 Fantastiskt

Verifierad resenär

Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
First Time in Malta
This was our first time in Malta and therefore our first time at The Cumberland Hotel. This is a lovely hotel, situated in the heart of Valletta. It is very close to shops and restaurants and places of interest, such as churches and museums. All of the staff we came into contact with at the hotel, receptionists, housekeeping staff, restaurant staff, were very friendly, polite and professional. Two of the reception staff stood out to us, they are Juliana and Zsanett, both of these receptionists were very helpful to us during our stay. The room was beyond our expectations, it was clean and tidy and very spacious. We booked a deluxe suite with a terrace and city view and we were not disappointed. Our stay included breakfast, there was a variety of items on the menu to choose from which catered to all tastes. The restaurant is situated on the ground floor of the hotel, the food was cooked fresh and was delicious. We ate at the restaurant every morning and on a couple of evenings. During Maltese bank holidays it is advisable to book a table at the restaurant if you want to eat there. It is a popular restaurant because of the good food and great service. I can definitely recommend The Cumberland Hotel as a place to stay in Malta.
Bodde här 7 nätter i december 2023
Svar från The Cumberland Hotel 8 jan. 2024
Dear esteemed guest,We appreciate you taking the time to write such a detailed and wonderful review of your stay at The Cumberland Hotel. All of us here are thrilled to read this and that you had such a wonderful stay, it certainly was our pleasure to host you. A special thank you for mentioning so many of our team here by name, we reward our team based on this not to mention the feel good factor.We look forward to hosting you again soon for another fantastic experience!Sincere regards,Hotel Operations Manager

10/10 Fantastiskt

Annemarie

Gillade: Personal och service och boendets skick och faciliteter
Bodde här 3 nätter i november 2023

10/10 Fantastiskt

Michael

Bodde här 6 nätter i november 2023

10/10 Fantastiskt

Jung

Reste i grupp
Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Outstanding hotel in Valletta
Everything is exactly same as photos shown in the reservation site! Modernly decorative and bedding is also comfortable. Welcome cookies are lovely and staff are very kind. The hotel is located at slanted street but unlike other streets no steps so easy to rolling the carriers. Breakfast is outstanding. It's not buffet style but order base from the menu, and tastes and amounts are so great. I love and highly recommend this hotel!
Bodde här 2 nätter i oktober 2023
Svar från The Cumberland Hotel 18 nov. 2023
Dear Jung,We appreciate you taking the time to write such a detailed and wonderful review of your stay at The Cumberland Hotel. All of us here are thrilled to read this and that you had such a wonderful stay, it certainly was our pleasure to host you. We look forward to welcoming you again in the not too distant future.Sincere regards,Hotel Operations Manager

10/10 Fantastiskt

Verifierad resenär

Reste med familjen
Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Staff were excellent, friendly and welcoming
Bodde här 7 nätter i oktober 2023

10/10 Fantastiskt

Jane

Bodde här 4 nätter i oktober 2023

8/10 Bra

Joyce, Greenwood Village

Reste med sin partner
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Positives: great location, wonderful staff, and extraordinary breakfast. Negatives: rooms that face the courtyard get significant noise from people using the elevator, despite a sign at the elevator cautioning them to be quiet.
Bodde här 2 nätter i september 2023
Svar från The Cumberland Hotel 29 okt. 2023
Dear Joyce,Thank you for taking the time to post this review and also for the positive feedback it contains. We are disappointed not to have met your expectations and for not having been given the opportunity to make amends to your dissatisfaction with the room you were assigned. I trust we will have the opportunity to be of service again in the future.Sincere regards,Kole MisokovHotel Operations Manager

10/10 Fantastiskt

Verifierad resenär

Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Two thumbs up to this boutique hotel
Services at this hotel was exceptional, whether at front desk or at the restaurant. Santiago at the reception deserves special mention. He was very helpful, professional and accommodating. Loved the deco. Centralized location, very convenient. Restaurant was excellent. Had dinner there everyday.
Bodde här 3 nätter i september 2023
Svar från The Cumberland Hotel 12 okt. 2023
Dear esteemed guest,Thank you so much for taking the time to provide feedback regarding your recent stay with us. It's heartening to see a perfect score and to know that everything met your expectations. . A special thank you for mentioning team members by name, we reward our team based on this ,not to mention the feel good factor. My team and I look forward to the pleasure of welcoming you back to The Cumberland Hotel for another memorable experience.Sincere regards,Kole MisokovHotel Operations Manager

8/10 Bra

Andrew

Bodde här 4 nätter i september 2023
Svar från The Cumberland Hotel 8 okt. 2023
Dear Andrew,Thank you for taking the time to post this review. This is very much appreciated by the team and we trust we will have the opportunity to be of service again.Sincere regards,Kole MisokovHotel Operations Manager

10/10 Fantastiskt

Joanne

Reste med familjen
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
We loved our stay. Staff were always friendly and helpful. The room was lovely and very clean. We will definitely stay again.
Bodde här 7 nätter i september 2023
Svar från The Cumberland Hotel 8 okt. 2023
Dear Joanne,Thank you for taking the time to share your feedback with us. We're thrilled to learn that you enjoyed your stay with us. We look forward to hosting you again soon for another fantastic experience!Sincere regards,Kole MisokovHotel Operations Manager

8/10 Bra

Ghazal

Gillade: Renlighet, personal och service och boendets skick och faciliteter
A lovely Boutique hotel. Pleasantly surprised by the size of the room, like a suite really. Plenty of space for two. All the main tourist attractions were within walking distance. The staff were friendly and helpful, the room was clean. If I had to pick anything I’d say the pillows were like a puffed up balloon and I wanted to poke a needle through them to let out the air so I could get comfortable! Apart from that it was a great!
Bodde här 2 nätter i september 2023
Svar från The Cumberland Hotel 8 okt. 2023
Dear Ghazal,Thank you for your feedback following your recent visit at our hotel. We are delighted to know that you have enjoyed your stay at our hotel and that our facilities and services were up to your expectation. Rest assured we took precious note of your feedback and all of the comments you have provided will be used as a tool to improve our services. We certainly look forward to welcoming you back, hopefully in the very near future.Sincere regards,Kole MisokovHotel Operations Manager

10/10 Fantastiskt

Carmelo

Reste i grupp
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Fantastic stay. Amazing helpful staff. It was such a nice area and the room was a welcome haven when we wanted to have a good rest in the lovely atmosphere.
Bodde här 4 nätter i september 2023
Svar från The Cumberland Hotel 8 okt. 2023
Dear Carmelo,Thank you so much for taking the time to provide feedback regarding your recent stay with us. It's heartening to see a perfect score and to know that everything met your expectations. We always strive for excellence in every aspect, and your feedback reinforces our dedication to this endeavour. We cherish your positive sentiments and look forward to welcoming you back on your next visit.Sincere regards,Kole MisokovHotel Operations Manager

10/10 Fantastiskt

Stephen Lewis

Gillade: Renlighet, personal och service och boendets skick och faciliteter
Great place, would stay again
Bodde här 3 nätter i september 2023
Svar från The Cumberland Hotel 8 okt. 2023
Dear Mr.Lewis,Thank you for taking the time to share your feedback with us. We're thrilled to learn that you enjoyed your stay with us.We look forward to your return.Sincere regards,Kole MisokovHotel Operations Manager

10/10 Fantastiskt

Paul

Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Accessibility to Valletta
Bodde här 8 nätter i september 2023
Svar från The Cumberland Hotel 8 okt. 2023
Dear Paul,Thank you for taking the time to post this review. This is very much appreciated by the team and we trust we will have the opportunity to be of service again.Sincere regards,Kole MisokovHotel Operations Manager

10/10 Fantastiskt

Nicholas Charles

Reste i grupp, Reste med sin partner
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
This hotel is perfect for those that like exploring rather then lounging by a pool. Perfectly situated in the centre of Valletta you are just a short stroll from several historic sites of interest and countless fabulous restaurants, including the one in the hotel, which serves up not only fantastic breakfasts but amazing evening meals also. If you want to explore further the Valletta waterfront is close by with access to the Gozo ferry and crossings across the harbour to the ancient cities. The Valletta bus station is close by too with easy routes all over the island, we visited Mdina (a definite must see) and Mosta using the buses. Overall this hotel is ideal for a stay in Valletta, the staff were very friendly and helpful, highly recommended.
Bodde här 7 nätter i september 2023
Svar från The Cumberland Hotel 14 sep. 2023
Dear Nicholas,We appreciate you taking the time to write such a detailed and wonderful review of your stay at The Cumberland Hotel. All of us here are thrilled to read this and that you had such a wonderful stay, it certainly was our pleasure to host you.We look forward to welcoming you again in the not too distant future.Sincere regards,Kole MisokovOperations Manager

10/10 Fantastiskt

Cassia

Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Maravilhosa
Fantástica
Bodde här 3 nätter i september 2023
Svar från The Cumberland Hotel 14 sep. 2023
Dear Cassia,Thank you for staying with us and for rating your wonderful experience. My team and I look forward to the pleasure of welcoming you back to The Cumberland Hotel for another memorable experience.Sincere regards,Kole MisokovOperations Manager

10/10 Fantastiskt

Jennifer

Gillade: Renlighet, personal och service och boendets skick och faciliteter
Had a great time for our 6 night stay. The staff were very helpful.
Bodde här 6 nätter i augusti 2023
Svar från The Cumberland Hotel 14 sep. 2023
Dear Jennifer,Thank you for taking the time to post this review. This is very much appreciated by the team and we trust we will have the opportunity to be of service again.Sincere regards,Kole MisokovOperations Manager

10/10 Fantastiskt

Michael

Reste med familjen
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Staff and service were excellent. Hotel is amazing and in a great location. Pillows could have been more comfortable.
Bodde här 1 natt i juli 2023
Svar från The Cumberland Hotel 28 juli 2023
Dear Michael,Thank you for taking the time to leave a review after your stay with us here at The Cumberland Hotel I am delighted to read that you had a most enjoyable stay and were well looked after by the team. I will be pleased to share your kind words and we will look forward to welcoming you back soon.Sincere regards,Kole MisokovOperations Manager

10/10 Fantastiskt

Gonzalo

Reste med familjen
Gillade: Renlighet, personal och service och boendets skick och faciliteter
Very good experience. Will stay again and wil recommend to friends.
Bodde här 3 nätter i juli 2023
Svar från The Cumberland Hotel 28 juli 2023
Dear Gonzalo,Thank you for staying with us and for rating your wonderful experience. My team and I look forward to the pleasure of welcoming you back to The Cumberland Hotel for another memorable experience.Sincere regards,Kole MisokovOperations Manager

10/10 Fantastiskt

julie

Bodde här 6 nätter i juni 2023
Svar från The Cumberland Hotel 28 juli 2023
Dear Julie,Thank you for taking the time to post this review. We trust we will have the opportunity to be of service again.Sincere regards,Kole MisokovOperations Manager

10/10 Fantastiskt

Olgica

Reste med familjen
Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Great place, highly recommended!
Loved the hotel, it's location and hospitality!
Bodde här 3 nätter i juni 2023
Svar från The Cumberland Hotel 25 juni 2023
Dear Olgica,Thank you for staying with us and for rating your wonderful experience. My team and I look forward to the pleasure of welcoming you back to The Cumberland Hotel for another memorable experience.Sincere regards,Kole MisokovOperations Manager

10/10 Fantastiskt

Mr David

Bodde här 6 nätter i juni 2023
Svar från The Cumberland Hotel 25 juni 2023
Dear Mr.David,Thank you for taking the time to post this review. This is very much appreciated by the team and we trust we will have the opportunity to be of service again.Sincere regards,Kole MisokovOperations Manager

10/10 Fantastiskt

Dawn

Gillade: Renlighet, personal och service och boendets skick och faciliteter
Center location with cafes, shops and views of the bay right outside the door. Easy walk to all major attractions in town. Hotel staff are very friendly, especially manager Cole who gave us many good restaurant recommendations. Our junior suite is well appointed and very quiet. The hotel has a very good restaurant too and portions are ample. Breakfast comes with many tasty choices but service pace is a bit slow. If you are in a hurry in the morning,stick with simple baking goods.
Svar från The Cumberland Hotel 25 juni 2023
Dear Dawn,We appreciate you taking the time to write such a detailed and wonderful review of your stay at The Cumberland Hotel. All of us here are thrilled to read this and that you had such a wonderful stay, it certainly was our pleasure to host you. A special thank you for mentioning team member here by name, we reward our team based on this - not to mention the feel good factor. Sincere regards,Kole MisokovOperations Manager

10/10 Fantastiskt

JEAN-MARC

Affärsresenär
Gillade: Renlighet, personal och service och boendets skick och faciliteter
Good location Nice staff member Passionate owner Nice room set up Beautiful view from roof top Sunny all the time :-)
Bodde här 4 nätter i juni 2023
Svar från The Cumberland Hotel 25 juni 2023
Dear Jean Marc,Thank you for staying with us and for rating your wonderful experience. My team and I look forward to the pleasure of welcoming you back to The Cumberland Hotel for another memorable experience.Sincere regards,Kole MisokovOperations Manager

10/10 Fantastiskt

Michael

Reste med sin partner
Gillade: Renlighet, personal och service och boendets skick och faciliteter
Excellent position, helpful staff and all round good hotel experience. Would certainly recommend!
Bodde här 7 nätter i juni 2023
Svar från The Cumberland Hotel 25 juni 2023
Dear Michael,Thank you for taking the time to post this review. This is very much appreciated by the team and we trust we will have the opportunity to be of service again.Sincere regards,Kole MisokovOperations Manager

10/10 Fantastiskt

patrick

Bodde här 1 natt i juni 2023
Svar från The Cumberland Hotel 28 juli 2023
Dear Patrick,Thank you for taking the time to post this review. This is very much appreciated by the team and we trust we will have the opportunity to be of service again.Sincere regards,Kole MisokovOperations Manager

8/10 Bra

Elisabetta

Bodde här 1 natt i maj 2023
Svar från Bridget Bonavia 13 juni 2023
Thank you so much for sharing your experience with us. We are delighted to know you had such a pleasant stay.We hope to welcome you back again very soon!