Hotell i Valley City

“Very Clean and friendly staff.”

“Poor customer service”

“We were only there for one night but the staff were friendly and the room was clean. We would definitely stay again.”

“We stayed two nights and I would say the property is in major need of an upgrade. I also had an issue with having lots of kids being unattended with no parents in the pool when I was trying to take my young kids swimming. Also, we had an incident where a bottle of water spilled on a bed, I asked for clean bedding and said I’d even change it myself but they kept offering me a rollaway but I refused until someone just brought me some sheets and blankets. The play structures are in need of a clean,...

“Yes everything was great the staff was very friendly and helpful. Would be great if breakfast lasted till 11 instead of 10. ”

“Nice stafff but property could use some remodeling.”

“Bathroom was dirty. Sheets were in rough shape. Front desk staff either too lean or just not paying attention to people coming in. Breakfast area was not kept clean. No plates. Thought it was a coffee carafe with water by the instant oatmeal. Turned out to be cold water. Not marked. Parking was ample. No printed guide for tv channels. Tv remote was barely held together for one of our rooms-broke. Towels were dingy (not white) and sand paper like. Bathtub had the finish worn off inside...

“The staff was so friendly. The breakfast was varied, plentiful, and delicious. The coffee was ground fresh for each cup. There were snacks, chips and ice cream available at all hours, along with water bottles. The room was clean, the bed comfortable. The location was convenient to the interstate. A great stay.”

“It’s so nice to have somebody who is actually nice to you when you are checking in. Very friendly; that’s honestly that’s hard to find at hotels today. The hotel itself has always been clean and the rooms have always been nice. One of my favorite places to stay.”

“The staff is always wonderful”

“Overall, the hotel was amazing. The pool was closed for all 3 days we were there with random excuses each day and they kept saying it would be open but never was. So that was my big gripe as my kids were super disappointed. The breakfast was 10/10. The snacks/drinks in the evening was so fun. The lobby area to hang out in was amazing. If the pool was open, I would have nothing negative to say. The staff would not look up from their chit chatting when I asked if the pool was open either.”

“The room was not that clean. There was dirt and a large dead spider in the tub. The people in the room next door on our first night were loud all night and were audibly doing drugs. ”

“Staff is NEVER at the front desk so anytime you need something you’re standing there waiting for them to return. Room is ok, it’s an older hotel and it shows. ”

“Staff was nice I needed more towels and things and they came fast I had a problem with my id at check in but they helped me with everything my stay was a 7 or 8 out of 10 ”

“Room was clean and well kept”