Alla recensioner som visas är recensioner från verkliga gäster. Endast resenärer som har bokat en vistelse med oss kan publicera en recension. Vi verifierar recensioner i enlighet med våra riktlinjer och publicerar alla recensioner, både positiva och negativa.Mer informationÖppnas i ett nytt fönster
10 - Fantastiskt i betyg. 347 av 762 recensioner" "
10 - Fantastiskt
347
8 - Bra i betyg. 252 av 762 recensioner" "
8 - Bra
252
6 - Okej i betyg. 79 av 762 recensioner" "
6 - Okej
79
4 - Dåligt i betyg. 44 av 762 recensioner" "
4 - Dåligt
44
2 - Väldigt dåligt i betyg. 40 av 762 recensioner" "
2 - Väldigt dåligt
40
8,4/10
Renlighet
8,6/10
Personal och service
7,6/10
Bekvämligheter
8,4/10
Boendets skick och faciliteter
8,0/10
Hållbarhet
Recensioner
10/10 Fantastiskt
Anders
19 juli 2019
Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Anders
Bodde här 1 natt i juli 2019
10/10 Fantastiskt
Anders
15 juli 2019
Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Anders
Bodde här 1 natt i juli 2019
8/10 Bra
Jennifer
Reste med familjen
20 apr. 2024
Gillade: Personal och service och bekvämligheter
Overall average facility, decent breakfast and gym, friendly staff, but a bit dingy and no sanitation in gym
Jennifer
Bodde här 1 natt i april 2024
Svar från Assistant General Manager Maria De jesus 20 apr. 2024
Thank you for taking the time to fill out our survey. We are delighted to hear about your stay. Our staff works really hard to make sure your stay is comfortable and pleasant. We want to make sure while you visit our hotel. We would like to apologize about not having wipes in the room as we did address the issue promptly. We hope this does not deter you from visiting us again. If I can be of your us assistants please let me know.
10/10 Fantastiskt
Kim
Reste med familjen, Reste med husdjur
13 apr. 2024
Gillade: Bekvämligheter
Very nice staff and great breakfast!
Kim
Bodde här 1 natt i april 2024
Svar från Assistant General Manager Maria DeJesus 14 apr. 2024
Thank you for taking the time to fill out or survey. We are delighted to hear about your stay. Our staff works hard to make sure your stay is comfortable and pleasant. Please visit us again soon.
10/10 Fantastiskt
Rudell
10 apr. 2024
Cleanliness and good breakfast
Rudell
Bodde här 1 natt i april 2024
Svar från Assistant General Manager Maria De Jesus 10 apr. 2024
Thank you for taking the time to fill out our survey. We are delighted to hear that you enjoyed our cleanliness of our hotel and enjoyed our breakfast. We hope to see you come visit us again.
4/10 Dåligt
Tramele
Reste med sin partner
6 apr. 2024
Gillade inte: Renlighet, bekvämligheter och boendets skick och faciliteter
The room has very old beds.
Old thin dirty Towels
Hallways and room stanky
Just a low budget hotel with a big price 😔
Js a bad experience I stay at hotels all week and this is not the answer. Hotel don't match the ratings 😕
Tramele
Bodde här 1 natt i april 2024
Svar från Assistant General Manager Maria De Jesus 7 apr. 2024
Thank you for taking the time to view our survey. We are sadden to not meet your expectations. As we always want to make sure we make your stay comfortable and pleased. We want to express that we will be updating our hotel by the month of June. We hope you give us another chance to see the new look.
10/10 Fantastiskt
Julie
Reste med familjen
31 mars 2024
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Had a great breakfast and was very quite
Julie
Bodde här 1 natt i mars 2024
Svar från Vic Thakkar 31 mars 2024
Dear Julie,Thank you for taking the time to fill out our survey. Your feedback is very valuable to us. We are delighted that you enjoyed your stay with us. Our most important goal is to make sure our valued guests like you have a comfortable stay. We can't wait to see you back soon. Vic
10/10 Fantastiskt
Kimberly
4 mars 2024
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Friendly staff, great breakfast options.
Kimberly
Bodde här 1 natt i mars 2024
Svar från Assistant General Manager Maria De Jesus 4 mars 2024
Thank you for choosing the BestWestern. We are delighted to hear about your stay. We strive to make your stay comfortable and pleasant. We hope you come visit us again! If we can be at any assistance please let me know.
10/10 Fantastiskt
Christian
Reste med sin partner
30 jan. 2024
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Staff was great and helpful and the room was well kept, wasn’t a huge fan of the breakfast, but for the free you can still definitely get a decent nutrition there.
Christian
Svar från Assistant General Manager Maria De Jesus 30 jan. 2024
Thank for taking the time to fill out our survey. We are delighted to about your stay. As we strive to make your stay comfortable and pleasant, we Al want to make sure you enjoy it. We are making many changes weekly for our breakfast to come up with better ideas to make it a breakfast inmemorable. We hope to see you again soon.
10/10 Fantastiskt
Celia
7 jan. 2024
Celia
Bodde här 1 natt i januari 2024
Svar från Assistant General Manager Maria De Jesus 9 jan. 2024
Thank you for taking the time to fill out our survey. We value our guest opinion. We like to express to you how important it is for us to make sure to give you the best stay at our facility. We are delighted to hear that everything went well for you. We hope you come visit us soon.
8/10 Bra
Ellen
28 dec. 2023
Ellen
Bodde här 1 natt i december 2023
Svar från Assistant General Manager Maria De Jesus 23 jan. 2024
Thank you for taking the time to fill out our survey. We value your opinion. We want you to know that we strive to make your stay pleasant and comfortable. We are delighted to hear that we were able to do this for you. We hope to see you again soon.
10/10 Fantastiskt
Christianna
26 dec. 2023
Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Great stay
My choice to stay at when visiting family in NWI
Christianna
Bodde här 1 natt i december 2023
Svar från Vic Thakkar 27 dec. 2023
Dear Christianna,We are delighted to know that you always prefer to stay at Best Western, Valparaiso every time you visit Indiana. It gives us immense pleasure when our valued repeat guests like you gives us continuous opportunities to serve them. Thank you for your loyalty. We are glad that our facility and staff provides you a home away from home feeling. Vic
10/10 Fantastiskt
Alejandro
16 dec. 2023
Alejandro
Bodde här 1 natt i december 2023
Svar från Assistant General Manager Maria De Jesus 6 jan. 2024
Thank you for taking the time to fill out our survey. We are happy to hear that we were able to provide you great service. As our staff tries there best to make your stay comfortable and pleasant. We hope to see you again soon.
10/10 Fantastiskt
Sean
Reste med familjen
15 dec. 2023
Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Long day
This Best Western was clean and friendly
Sean
Bodde här 1 natt i december 2023
Svar från Assistant General Manager Maria De jesus 16 dec. 2023
thank you for taking the time to fill out our survey. We are delighted to hear that we were able to accommodate you during your stay. Our staff work hard to make sure your stay is comfortable and pleasant. We hope to see you again. If you may need us for anything feel free to contact me.
10/10 Fantastiskt
Malene
14 dec. 2023
Malene
Bodde här 4 nätter i november 2023
Svar från Assistant General Manager 6 jan. 2024
Thank you for taking the time to fill out our survey. We are happy to hear that we were able to provide you great service. As our staff tries there best to make your stay comfortable and pleasant. We hope to see you again soon.
6/10 Okej
Christina
12 dec. 2023
Christina
Bodde här 2 nätter i december 2023
Svar från Assistant General Manager Maria DeJesus 13 dec. 2023
Thank you for taking the time to fill out our survey. We strive to make your stay comfortable and pleasant. We hope that we were able to give you a great stay, if your stay had some complications please email and let me know what we can do better, so this won’t happen again. We hope to see you in the future.
6/10 Okej
Greg
Reste med familjen
12 dec. 2023
Gillade: Personal och service
Gillade inte: Renlighet
Our bedspread had coffee stains on it and two of the pillowcases looked like the had makeup or fecal matter stains and we had to switch them out. Our room seemed "surface" cleaned but the baseboards had dust on them and the office chair legs had dust on them and the bottom of the shower curtain was gross. It's clear they do a basic cleaning, but need to perform deep cleaning at least once a month.
Greg
Bodde här 4 nätter i december 2023
Svar från Assistant General Manager Maria DeJesus 13 dec. 2023
Thank you for taking the time to fill out our survey. We are sadden to of this matter. We strongly take this very seriously. We have address all issues with our staff and hopes this does not happen again. We hope this does not deter you from staying with us again.
10/10 Fantastiskt
Heather
Reste med familjen
4 dec. 2023
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Always have a pleasant stay here. The hot breakfast is very good as well.
Heather
Bodde här 4 nätter i november 2023
Svar från Assistant General Manager Maria De Jesus 6 dec. 2023
Thank you for taking the time to fill out our survey. We are delighted to hear about your stay and how it went. Our staff takes pride on making sure your stays comfortable and pleasant. We are very happy that you enjoyed our hot delicious breakfast. We value your stay and we hope you visit us Again
10/10 Fantastiskt
Kristine
Reste med familjen
25 nov. 2023
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Good
Kristine
Bodde här 1 natt i november 2023
Svar från Assistant General Manager Maria De Jesus 26 nov. 2023
Thank you for taking the time to fill out our survey. We are delighted to hear about your stay. Our staff takes pride to make sure your stay is comfortable and pleasant. we can't wait to see you visit us again.
8/10 Bra
Cheryl, Slickville
Reste med familj och småbarn, Reste med husdjur
14 nov. 2023
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Very accommodating with animals. Was very happy with the stay.
Cheryl
Bodde här 2 nätter i november 2023
Svar från Vic Thakkar 14 nov. 2023
Dear Cheryl,Thank you for completing the survey regarding your recent stay at our property.Your business is very important to us, and we value your feedback. We are happy to hear that our hotel showed you fantastic service, as our staff works hard to make sure your stay is comfortable and pleasant. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We try to accomodate our guests' need as best a possible. We know pets are like our family members. We can't wait to see you again in the near future.
8/10 Bra
Christy
Reste med familjen
5 nov. 2023
Gillade: Renlighet, personal och service och boendets skick och faciliteter
Christy
Bodde här 2 nätter i november 2023
Svar från Assistant General Manager Maria De Jesus 7 nov. 2023
Thank you for taking your time to fill out our survey. We are delighted to hear about your staff. As our staff works hard to make sure your stay is comfortable and pleasant. We strive to make this possible. we hope that we see you again soon.
6/10 Okej
kelly
5 nov. 2023
Gillade: Personal och service
kelly
Bodde här 1 natt i november 2023
Svar från Assistant General Manager Maria De Jesus 6 nov. 2023
Thank you for taking the time to fill out our survey. We want to make sure while you are visiting the Best Western everything goes smoothly. We hope anything you did not like we can make it up to you in the near future. We hope you visit us again so we can prove to you.
10/10 Fantastiskt
Roberto
Affärsresenär
2 nov. 2023
Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Roberto
Bodde här 1 natt i oktober 2023
Svar från Vic Thakkar 2 nov. 2023
Dear Roberto,Thank you for completing the survey regarding your recent stay at our property.Your business is very important to us, and we value your feedback. We are happy to hear that our hotel showed you fantastic service, as our staff works hard to make sure your stay is comfortable and pleasant. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We can't wait to see you again in the near future.
10/10 Fantastiskt
Beth
Affärsresenär
30 okt. 2023
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Booked the room late in the evening with no problem. The property was clean comfortable and very easy to locate. Breakfast was tasty and convenient. Best money spent for a last minute decision to stay.
Beth
Bodde här 1 natt i oktober 2023
Svar från Assistant General Manager Maria De jesus 30 okt. 2023
Hello BethWe are delighted that you have taken your time to fill out our survey. We are happy to hear that our hotel was the right choice for you. We strive on making sure your stay is comfortable & pleasant. We hope you come back soon to visit us again.
10/10 Fantastiskt
Khaled
Affärsresenär
28 okt. 2023
Gillade: Renlighet, bekvämligheter och boendets skick och faciliteter
a great service clean room
Khaled
Bodde här 1 natt i oktober 2023
Svar från Assistant General Manager Maria De jesus 28 okt. 2023
Thank you for choosing the Best Western. We are happy to hear about your stay. Our staff takes pride in providing the best service for you. We cant wait until you visit us again. If you may need me to make any future reservation feel free to let me know.
8/10 Bra
Hector
Affärsresenär
25 okt. 2023
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Nice spot that is quiet
Hector
Bodde här 2 nätter i oktober 2023
Svar från Assistant General Manager Maria De Jesus 25 okt. 2023
I Recents really appreciate your recent visit to our best Western hotel. Your choice to stay with us means a lot and we are truly grateful. We are looking forward to the pleasure of welcoming you back soon. Thank you for making us a part of your journey and we can’t wait to see you again.
10/10 Fantastiskt
Patricia
Reste med familjen
25 okt. 2023
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
The staff was amazing the the breakfast was great!
Patricia
Bodde här 1 natt i oktober 2023
Svar från Assistant General Manager Maria De Jesus 25 okt. 2023
We sincerely appreciate your recent visit to our best Western hotel. Your choice to stay with us means a lot, and we are truly grateful. We are looking forward to the pleasure of welcoming you back soon. Thank you for making us a part of your journey and we can’t wait to see you again Now where is all that?
2/10 Väldigt dåligt
Mary
23 okt. 2023
Gillade inte: Renlighet, personal och service och boendets skick och faciliteter
Mary
Bodde här 1 natt i oktober 2023
Svar från Assistant General Manager Maria De jesus 7 nov. 2023
Thank you for taking the time to fill out our survey. We are sadden to hear about your boking at the Best Western. We always want to make sure everyone is treated fairly and we are able to help everyone who needs. We wish we could have change your mind. We hope that you will visit us again in the future. Again my apologizes, for the reason of your survey.
8/10 Bra
Fernando
22 okt. 2023
Fernando
Bodde här 1 natt i oktober 2023
Svar från Assistant General Manager Maria De Jesus 24 okt. 2023
Thank you for taking the time and filling out your survey. We are very pleased and happy to hear that you’re staying comfortable and pleasant. As our staff works hard on making sure you’re staying is going good value your opinion. We hope you visit us soon again.
8/10 Bra
Leslie
Reste med familjen
22 okt. 2023
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
We had a nice stay.. easy check in, great location, friendly/helpful staff. Appreciated pet friendly policy and clealuness/safety of the property.
Leslie
Bodde här 1 natt i oktober 2023
Svar från Assistant General Manager Maria De Jesus 23 okt. 2023
Dear LeslieThank you for completing the survey regarding your recent stay at our property.Your business is very important to us, and we value your feedback. We are happy to hear that our hotel showed you fantastic service, as our staff works hard to make sure your stay is comfortable and pleasant. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We can't wait to see you again in the near future.
8/10 Bra
Jun-Yi
21 okt. 2023
Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Jun-Yi
Bodde här 1 natt i oktober 2023
Svar från Assistant General Manager Maria De Jesus 22 okt. 2023
Thank you for choosing the Best Western as your stay. We appreciate your feed back. We are so delighted to hear your stay went well. As our staff work hard to make sure your stay is comfortable and pleasant. We will use your feedback to encourage our staff to keep doing good work. We hope to see you soon again at the Best Western.
10/10 Fantastiskt
Wendy, Cincinnati
13 okt. 2023
Wendy
Bodde här 1 natt i oktober 2023
Svar från Assistant General Manager Maria De jesus 2 nov. 2023
Thank you for taking the time to fill out our survey. We are happy to hear, that it went great! Our staff works hard to make sure your comfortable and pleasant. We hope you visit us again soon.
8/10 Bra
Hanne
Affärsresenär
11 okt. 2023
Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Kan anbefales
Udmærket hotel i udkanten af byen. Venligt og overvejende serviceminded personale. Morgenbuffeten var med varme retter :-)
Hanne
Bodde här 1 natt i september 2023
Svar från Assistant General Manager Maria De Jesus 11 okt. 2023
Tak fordi du tog dig tid til at udfylde vores undersøgelse. Vi er glade for at høre, at dit ophold gik godt. Vores team sætter en ære i at sikre, at dit ophold er behageligt og behageligt. Vi håber, du får mulighed for at bo hos os igen. Hvis jeg må være hos din assistent, så lad mig det vide.
8/10 Bra
Kim
Reste med familjen
10 okt. 2023
Our stay was comfortable
Kim
Bodde här 1 natt i oktober 2023
Svar från Assistant General Manager Maria De Jesus 10 okt. 2023
Thank you for taking the time to fill out our survey, your opinion matters to us. We are glad to hear that your stay went well. Our staff takes pride to make sure they give you a comfortable and pleasant stay. Your feedback helps us improve in many ways and we like to thank you for it. If you may need to make reservations, please contact us.
10/10 Fantastiskt
Alan
6 okt. 2023
Alan
Bodde här 1 natt i oktober 2023
Svar från Assistant General Manager Maria De jesus 28 okt. 2023
Thank you for choosing the Best Western. We are happy to hear about your stay. Our staff takes pride in providing the best service for you. We cant wait until you visit us again. If you may need me to make any future reservation feel free to let me know.
10/10 Fantastiskt
Lorraine
28 sep. 2023
Gillade: Renlighet, personal och service och boendets skick och faciliteter
Room has a musty smell.
Lorraine
Bodde här 1 natt i september 2023
Svar från Assistant General Manager Maria De Jesus 28 sep. 2023
Thank you taking the time to fill out our survey. We are happy to hear about your stay. As our staff works hard to make sure you stay is comfortable and pleasant, our team enjoys to keep going during your entire stay. We hope that you get a chance to visit us again. If you may need anything else please give us a call.
10/10 Fantastiskt
victor
27 sep. 2023
Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Valpo Best Western
Great hotel. No problems at all. Breakfast was also excellent. Even had fresh fruit. Would highly recommend.
victor
Bodde här 1 natt i september 2023
Svar från Assistant General Manager Maria De Jesus 28 sep. 2023
Thank you for taking the time to fill out our survey. We are excited to hear that your stay was on the top 10. This is what our staff works so hard for. We hope you come visit us again soon. If you may need anything please call me.
8/10 Bra
Robert
22 sep. 2023
Robert
Bodde här 5 nätter i september 2023
Svar från Vic Thakkar 23 sep. 2023
Hi Robert, Thank you for sharing positivefeedback regarding your recent stay with the Best Western, Valparaiso IN. It is always satisfying to know that your stay was pleasant and comfortable. That is what we strive for. Please continue to choose us for your stay.
8/10 Bra
Anthony
21 sep. 2023
Gillade: Renlighet
Anthony
Bodde här 1 natt i september 2023
Svar från Assistant General Manager Maria De Jesus 23 sep. 2023
Thank you for filling out our survey, as we value your opinion. We are happy to hear that you enjoyed your stay while visiting the Best Western University. Our staff strives on making your stay comfortable and pleasant. If you have any questions or concerns, please fill free to contact me. We hope you visit us again soon.
10/10 Fantastiskt
James D
16 sep. 2023
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Easy to find - Right on US 30; clean; friendly staff
James D
Bodde här 2 nätter i september 2023
Svar från Assistant General Maria De Jesus 17 sep. 2023
Thank you for completing our survey. We are glad that are hotel and staff where we make sure you stay is comfortable and pleasant. If you may need us again please call us ahead of timeframe
8/10 Bra
Calin
13 sep. 2023
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Awesome night stay thank you
Calin
Bodde här 1 natt i juni 2023
Svar från Assistant General Manager Maria De Jesus 14 sep. 2023
Thank you for completing our survey. We value your opinion. We are happy to about your stay, as our staff works hard to make your stay comfortable and pleasant. You are more than welcome, we would be glad to have you visit us again soon. If I can do anything for your please don’t hesitate to call us.
10/10 Fantastiskt
Barbara
Reste i grupp
6 sep. 2023
Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Great stay!
Barbara
Bodde här 2 nätter i september 2023
Svar från Assistant General Manager Maria De Jesus 6 sep. 2023
Thank you for taking the time for filling out our survey. As we value your opinion. We are happy to hear that your stay went well. Our staff takes pride on making sure your stay is comfortable and pleasant. We can't wait tell your next visit. If you may need any assistance, please give us a call.
8/10 Bra
Anne
1 sep. 2023
Gillade: Personal och service och boendets skick och faciliteter
Anne
Bodde här 4 nätter i augusti 2023
Svar från Vic Thakkar 3 sep. 2023
Hi Anne,Thank you for sharing your positive feedback regarding your recent stay with Best Western, Valparaiso, IN. We are extremely happy to know that your stay with us was joyful and pleasant. We take great pride in providing our valued guests like you a comfortable place to stay. Please give us another opportunity to serve you in the future.
4/10 Dåligt
HARLAND
22 aug. 2023
Gillade inte: Renlighet och boendets skick och faciliteter
Mildew in the bathroom, light did not work, carpeting dirty. Will not recommend for anyone.
HARLAND
Bodde här 3 nätter i augusti 2023
Svar från Assistant General Manager Maria De Jesus 23 aug. 2023
Thank you for taking our survey we value your feedback. We apologize that we did not meet your expectations. We do assure you that we will handle this accordingly. I want you to know this is not the impression we set for our hotel to be, Please consider to give us another chance to prove to you that we have fix these issues.. If I May do anything to change your mind please contact the hotel.
10/10 Fantastiskt
Michael
Reste med familjen
21 aug. 2023
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
It was very clean.
Michael
Bodde här 1 natt i augusti 2023
Svar från Vic Thakkar 22 aug. 2023
Hi Michael,Thank you for sharing your positive feedback regarding your recent stay with Best Western, Valparaiso, IN. We are extremely happy to know that your stay with us was joyful and pleasant. We take great pride in providing our valued guests like you a comfortable place to stay. Please give us another opportunity to serve you in the future.
10/10 Fantastiskt
Angela
17 aug. 2023
Angela
Bodde här 1 natt i augusti 2023
Svar från assistant General Manager Maria De Jesus 6 sep. 2023
Thank you for taking the time to filling out our survey. As we value your opinion. We are happy to hear that your stay went well. Our staff takes pride on making sure your stay is comfortable and pleasant. If you may need any assistance, please give us a call.
10/10 Fantastiskt
William
Reste med familjen
15 aug. 2023
Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
3 Night Stay
Very clean, comfortable and service was outstanding. Great breakfast was provided.
William
Bodde här 3 nätter i augusti 2023
Svar från Vic Thakkar 16 aug. 2023
Dear William, Thank you for sharing your outstanding feedback with us regarding your recent stay with the Best Western, Valparaiso IN. It is always gratifying to know that your 3 night stay with our hotel was a fun experience. We strive for providing our valued guests a family etmosphere and comfortable hospitality. Your kind words encourages us to continue towards our goal to be number one in cutomer services. Please give us another opportunity to serve you in the future. Vic
8/10 Bra
David
13 aug. 2023
David
Bodde här 1 natt i augusti 2023
Svar från Vic Thakkar 2 sep. 2023
Hi David,Thank you taking time to provide us with a positive feedback about your recent stay with us. It is always gratifying to know that we were able to meet your expactations. Our goal is to make sure that all our valued guests like you have comfortable place to enjoy. Please be our guest and give us another opportunity to serve in the future.
4/10 Dåligt
Tracey
7 aug. 2023
Gillade inte: Boendets skick och faciliteter och rummets bekvämlighet
Disappointed
It was raining outside and there was a horrible leak in the lobby that could’ve been to very dangerous. Also, there was something wrong with her air conditioner in the room and it was excessively loud when it ran. We are also right next to the elevator and get her going up and down all night too much noise.
Tracey
Bodde här 1 natt i augusti 2023
Svar från Vic Thakkar 7 aug. 2023
Dear Tracey, thank you for sharing your feedback regarding your recent stay. It is disappointing to know that we could not meet your expectations. I believe the leak in the lobby was a normal dripping and it was not dangerous for any of our guest. The day you stayed, the hotel was fully occupied and no other guest have expressed any concern during their stay. Normally, when there are issues in the room amantites or anything else, guests brings it to the front desk's attention and we usually try to accomodate thari needs right away. No complaints were made at the front desk that day by any of the guests including you. Please be assuraed that we take our guests feedback very seriously and take necessary actions to prevent it from happening again. Please accept my sincere apolgy. Thank you.
10/10 Fantastiskt
Yan
7 aug. 2023
Gillade: Bekvämligheter och boendets skick och faciliteter
Nice and quiet place to stay
Yan
Bodde här 1 natt i augusti 2023
Svar från Assistant General Manager Maria De Jesus 7 aug. 2023
Thank you for choosing the BestWestern University. We take pride in what we do for our guest, we are pleased to know that everything went well during your stay. As your feedback is important. We hope to see you again soon.