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Recensioner av Fairmont Hotel Vancouver

4.5 out of 5
Fairmont Hotel Vancouver
900 West Georgia St, Vancouver, BC

Recensioner

8,8

Fantastiskt

10 - Fantastiskt i betyg. 935 av 1442 recensioner" "
8 - Bra i betyg. 267 av 1442 recensioner" "
6 - Okej i betyg. 136 av 1442 recensioner" "
4 - Dåligt i betyg. 53 av 1442 recensioner" "
2 - Väldigt dåligt i betyg. 51 av 1442 recensioner" "

9,4/10

Renlighet

9,2/10

Personal och service

8,6/10

Bekvämligheter

8,8/10

Boendets skick och faciliteter

8,8/10

Hållbarhet

Recensioner

10/10 Fantastiskt

Lauren

Quick visit to one of my favourite hotels! Everything is first class and I’ll be back soon!
Bodde här 2 nätter i april 2024

6/10 Okej

Anne

Hotel is lovely, only minor considerations. However, did not appreciate getting an emailed bill that evening quoting a total cost of $100 more than the Expedia printout. $511 rather than $411. I plan on challenging this on checkout.
Bodde här 1 natt i april 2024

10/10 Fantastiskt

Janik

Reste med familjen
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Best property to stay at in the heart of downtown.
Bodde här 1 natt i april 2024

10/10 Fantastiskt

Lisa

Reste i grupp
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Great location & comfortable beds- parking lot is a public lot & expensive week days. Not really hotel parking convenient. AC not the best- room set at 23.5degree.
Bodde här 2 nätter i april 2024

10/10 Fantastiskt

Christina

Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
The hotel was lovely! We enjoyed the pool but we wished that there was a hot tub.
Bodde här 2 nätter i april 2024

10/10 Fantastiskt

Cierra

Gillade: Personal och service och boendets skick och faciliteter
Really enjoyed our stay it was very nice the bathrooms are very small through
Bodde här 3 nätter i april 2024

10/10 Fantastiskt

Mark

Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Easy check in only here for one nigjt very happy they had a room for me.
Bodde här 1 natt i april 2024
Svar från Fairmont Hotel Vancouver 26 apr. 2024
Dear Mark,Thank you for sharing your experience with us. We are pleased to hear that you enjoyed your stay and we look forward to welcoming you back to the hotel again soon!Kind regards,Chaitanya TuliDirector of Guest Experience and Loyalty

10/10 Fantastiskt

Rick

Reste med sin partner
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
A grand old hotel is well maintained and still a luxury stay in the heart of Vancouver only steps from Robson Street shopping
Bodde här 1 natt i april 2024
Svar från Fairmont Hotel Vancouver 26 apr. 2024
Dear Rick,Thank you for sharing your experience with us. We are pleased to hear about your stay and we look forward to welcoming you back to the hotel soon.Kind regards,Chaitanya TuliDirector of Guest Experience and Loyalty

6/10 Okej

Douglas

Reste med familjen, Reste med sin partner
Gillade: Renlighet, personal och service och bekvämligheter
Gillade inte: Boendets skick och faciliteter
The room was quite dated and the carpeting was dangerous. It looked like it had not been stretched in years. The lumpiness of the carpeting going into the bedroom is a definite fall risk. Additionally, the staff was very kind, but did not follow up with us on two issues as they indicated they would. The room was quite loud as well. The banging sound coming from the garage was terrible and woke us up very early on more than one occasion.
Bodde här 4 nätter i april 2024

10/10 Fantastiskt

Tysha

Gillade: Renlighet, personal och service och boendets skick och faciliteter
Bodde här 1 natt i april 2024

10/10 Fantastiskt

caroline

Reste med sin partner
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Had a fabulous experience at the Fairmont this weekend! We had a king bed room with an awesome view. The staff were so kind and treated us like we were royalty! Highly recommend getting room service for breakfast. The room didn’t have a fridge besides the mini bar, however we were able to get room services to bring us a mini fridge. Room was super clean and comfortable. Will hopefully we coming again soon!!
Bodde här 2 nätter i april 2024
Svar från Fairmont Hotel Vancouver 26 apr. 2024
Dear caroline,Thank you for taking the time to share your experience with us! We are delighted to hear that you enjoyed your recent visit including our friendly staff and the views from your room. We sincerely value your feedback and look forward to welcoming you back soon.Kind regards,Chaitanya TuliDirector of Guest Experience and Loyalty

10/10 Fantastiskt

Link

Gillade: Renlighet, personal och service och boendets skick och faciliteter
Na
Bodde här 1 natt i april 2024

10/10 Fantastiskt

Gerald

Reste med sin partner
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Great location, very clean rooms,staff were very friendly.
Bodde här 3 nätter i april 2024
Svar från Fairmont Hotel Vancouver 18 apr. 2024
Dear Gerald,Thank you for your kind review. We are pleased to hear that you enjoyed your stay and look forward to welcoming you back in the near future.Kind regards,Chaitanya TuliDirector of Guest Experience and Loyalty

10/10 Fantastiskt

James

Gillade: Renlighet, personal och service och boendets skick och faciliteter
Good location and friendly staff with clean rooms
Bodde här 3 nätter i april 2024
Svar från Fairmont Hotel Vancouver 18 apr. 2024
Dear James,Thank you for sharing your experience with us. We are pleased to hear that you enjoyed your stay and we look forward to welcoming you back to the hotel soon.Kind regards,Chaitanya TuliDirector of Guest Experience and Loyalty

10/10 Fantastiskt

Matthew

Reste med familj och småbarn
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Truly a great experience. The staff was friendly, willing to help answer all my question and knowledgeable of the area. The only issue we had with the property was the pool area. Needs a little sprucing up.
Bodde här 2 nätter i april 2024
Svar från Fairmont Hotel Vancouver 18 apr. 2024
Dear Matthew,Thank you for taking the time to share your recent experience with us! We are delighted to hear you enjoyed your visit and will be sure to share your kind compliments with our team. We look forward to welcoming you back again soon.Kind regards,Chaitanya TuliDirector of Guest Experience and Loyalty

8/10 Bra

Pardeep

Bodde här 3 nätter i april 2024

10/10 Fantastiskt

Gordon

Reste med sin partner
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Staff was great, room was clean and room service all night. Will definitely be back for a longer stay.
Bodde här 1 natt i april 2024
Svar från Fairmont Hotel Vancouver 18 apr. 2024
Dear Gordon,Thank you for sharing your kind review. We are pleased to hear that you enjoyed your stay and look forward to welcoming you back again soon.Kind regards,Chaitanya TuliDirector of Guest Experience and Loyalty

10/10 Fantastiskt

Scott W

Reste med sin partner
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
.
Bodde här 4 nätter i april 2024

10/10 Fantastiskt

Xiaodong

Gillade: Renlighet, personal och service och boendets skick och faciliteter
Bodde här 4 nätter i april 2024

8/10 Bra

Darlene

Reste med familjen
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Great location
Bodde här 2 nätter i april 2024
Svar från Fairmont Hotel Vancouver 18 apr. 2024
Dear Darlene,Thank you for your kind review, we look forward to welcoming you back again soon.Kind regards,Chaitanya TuliDirector of Guest Experience and Loyalty

4/10 Dåligt

Martino

Affärsresenär, Reste med familjen
Gillade: Renlighet
Gillade inte: Boendets skick och faciliteter
We had to move rooms, as we had no hot water in our shower. Had to take a cold shower. Then our move supposably to a more premium room, ended up being very noisy due to a party below. Music blaring and had to call to ask to lower. For a premium hotel, not impressed.
Bodde här 4 nätter i april 2024
Svar från Fairmont Hotel Vancouver 26 apr. 2024
Dear Martino,Thank you for taking the time to share your feedback. It is our priority to ensure each stay is exceptional, and we regret to hear we fell short this time. Please rest assured that your feedback is important and has been shared with management to help improve our services. Should you require any further assistance, please feel free to contact me directly. We hope to have the opportunity to welcome you back for a stay that meets your expectations.Kind regards,Chaitanya TuliDirector of Guest Experience and Loyalty

10/10 Fantastiskt

Reza

Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Amazing place to stay
Bodde här 2 nätter i mars 2024
Svar från Fairmont Hotel Vancouver 18 apr. 2024
Dear Reza,Thank you for your wonderful review, we hope to welcome you back soon for another memorable stay.Kind regards,Chaitanya TuliDirector of Guest Experience and Loyalty

10/10 Fantastiskt

Ashley

Reste i grupp, Reste med familjen
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
The star of our stay was all of the staff. They were so genuinely kind and friendly. The pool is AWFUL, but the gym facilities and sauna were good. The restaurant is great and of course, the luxury shopping right in the hotel.
Bodde här 3 nätter i april 2024
Svar från Fairmont Hotel Vancouver 18 apr. 2024
Dear Ashley,Thank you for taking the time to share your review regarding your recent experience. We value your feedback about the pool and will be sure to share your comments with our team to help improve upon our offerings. We hope to have the opportunity to welcome you back to the hotel in the future.Kind regards,Chaitanya TuliDirector of Guest Experience and Loyalty

6/10 Okej

Allyson

Reste med familjen
Gillade: Personal och service och boendets skick och faciliteter
The staff were amazing and helpful but the property itself could use some attention. The bathroom wasn’t the cleanest and the carpets were very worn out.
Bodde här 4 nätter i april 2024
Svar från Fairmont Hotel Vancouver 18 apr. 2024
Dear Allyson,Thank you for choosing to stay with us and for taking the time to share your review. We appreciate your feedback and will be sure to share your comments with our the team to ensure we maintain a high level of standard. We hope to have the opportunity to welcome you back to the hotel in the future.Kind regards,Chaitanya TuliDirector of Guest Experience and Loyalty

10/10 Fantastiskt

Stathy

Bodde här 2 nätter i april 2024

10/10 Fantastiskt

Jesse

Great hotel
Bodde här 1 natt i april 2024

10/10 Fantastiskt

Girlie

Gillade: Renlighet, personal och service och boendets skick och faciliteter
The agent checked us in is amazing she gave us the room we requested and early check in. All the staff are excellent. The only downsize is the light in the bathroom - they need to put more lights in the bathroom so we can see good when we get ready putting our make up for women. Even the make up mirror didn’t help. Not much drawer to put stuff in the bathroom.
Bodde här 2 nätter i april 2024
Svar från Fairmont Hotel Vancouver 18 apr. 2024
Dear Girlie,Thank you for taking the time to share your recent experience with us. We are delighted to hear about your check-in experience and will be sure to share your feedback with our team to improve our offerings. We look forward to welcoming you back again soon.Kind regards,Chaitanya TuliDirector of Guest Experience and Loyalty

8/10 Bra

Vince

Bodde här 2 nätter i april 2024

10/10 Fantastiskt

Kathleen, Portland

Bodde här 1 natt i april 2024

10/10 Fantastiskt

Irina

Reste med familj och småbarn
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Great property , enjoyed our stay . Will def come back
Bodde här 1 natt i april 2024
Svar från Fairmont Hotel Vancouver 18 apr. 2024
Dear Irina,Thank you for your wonderful comments, we look forward to welcoming you back soon for another memorable stay.Kind regards,Chaitanya TuliDirector of Guest Experience and Loyalty

8/10 Bra

Ryder

Reste med familj och småbarn
Gillade: Renlighet, personal och service och bekvämligheter
The gold floor is always well managed with excellent staff that are happy to assist with anything that we need. The room had an excellent view and nice layout, however it is a bit dated a needs a refresh. A better shower head would be a good stat. Overall its a fabulous place to stay and will be back soon.
Bodde här 2 nätter i mars 2024
Svar från Fairmont Hotel Vancouver 18 apr. 2024
Dear Ryder,Thank you for sharing your experience with us. We are pleased to hear that you enjoyed your stay and we look forward to welcoming you back to the hotel soon.Kind regards,Chaitanya TuliDirector of Guest Experience and Loyalty

10/10 Fantastiskt

Lulu

Gillade: Renlighet och boendets skick och faciliteter
Bodde här 1 natt i mars 2024

10/10 Fantastiskt

Diana

Reste med familjen
Beautiful hotel, friendly staff and a great deal!
Bodde här 1 natt i mars 2024
Svar från Fairmont Hotel Vancouver 1 apr. 2024
Dear Diana,Thank you for your wonderful review, we look forward to welcoming you back again soon.Kind regards,Chaitanya TuliDirector of Guest Experience and Loyalty

10/10 Fantastiskt

Desirae

Gillade: Renlighet, personal och service och boendets skick och faciliteter
Bodde här 1 natt i mars 2024

10/10 Fantastiskt

Cameron

Excellent in all areas; however, the bath robes are sized for very small people and just don’t fit a six footer at all
Bodde här 1 natt i mars 2024
Svar från Fairmont Hotel Vancouver 1 apr. 2024
Dear Cameron,Thank you for choosing to stay with us and for taking the time to share your review. We appreciate your feedback and will be sure to share your comments with our the team for further review. We look forward to welcoming you back to the hotel in the future.Kind regards,Chaitanya TuliDirector of Guest Experience and Loyalty

10/10 Fantastiskt

Wendy

Gillade: Renlighet, personal och service och boendets skick och faciliteter
Staff Friendly and very helpful!
Bodde här 1 natt i mars 2024
Svar från Fairmont Hotel Vancouver 1 apr. 2024
Dear Wendy,Thank you for your kind review, we look forward to welcoming you back again soon.Kind regards,Chaitanya TuliDirector of Guest Experience and Loyalty

10/10 Fantastiskt

Greg

Reste med familjen
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Great hotel! Would be a 10 out of 10 if the hot tub was working. Friendly staff and great location. We will be back.
Bodde här 2 nätter i mars 2024
Svar från Fairmont Hotel Vancouver 1 apr. 2024
Dear Greg,Thank you for taking the time to share your review regarding your recent experience. We value your feedback and will be sure to share your comments with our team to help improve upon our services. We hope to have the opportunity to welcome you back to the hotel in the future.Kind regards,Chaitanya TuliDirector of Guest Experience and Loyalty

10/10 Fantastiskt

Nicola

Reste i grupp
Gillade: Renlighet, personal och service och boendets skick och faciliteter
Stayed here for two nights so i didnt really get to use any amenities so i can't comment on those. Check in was quick and easy. Hotel was clean and quiet and the staff were super friendly and always willing to help. Would definitely stay here again.
Bodde här 2 nätter i mars 2024
Svar från Fairmont Hotel Vancouver 1 apr. 2024
Dear Nicola,Thank you for sharing your experience with us. We are pleased to hear that you enjoyed your stay and we look forward to welcoming you back to the hotel soon.Kind regards,Chaitanya TuliDirector of Guest Experience and Loyalty

2/10 Väldigt dåligt

Steven

Reste med sin partner
Gillade inte: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Beds and pillows were awful, the room temperature was suffocating and the “ secure “ parking for $100 was actually unsecured. The parkade was haywire. Save the $400 and go elsewhere.
Bodde här 1 natt i mars 2024
Svar från Fairmont Hotel Vancouver 1 apr. 2024
Dear Steven,Thank you for taking the time to share your feedback. It is our priority to ensure each stay is exceptional, and we regret to hear we fell short this time. Please rest assured that your feedback is important and has been shared with management to help improve our services. Should you require any further assistance, please feel free to contact me directly. We hope to have the opportunity to welcome you back for a stay that meets your expectations.Kind regards,Chaitanya TuliDirector of Guest Experience and Loyalty

10/10 Fantastiskt

umberto, Laval

Affärsresenär
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
What an incredible hotel, staff and luxury feel !! Well done!!
Bodde här 2 nätter i mars 2024
Svar från Fairmont Hotel Vancouver 1 apr. 2024
Dear umberto,Thank you for your wonderful review, we look forward to welcoming you back for another memorable stay soon.Kind regards,Chaitanya TuliDirector of Guest Experience and Loyalty

6/10 Okej

Valentina

Gillade inte: Personal och service och boendets skick och faciliteter
Bodde här 1 natt i mars 2024

8/10 Bra

jagjit

Gillade: Renlighet, personal och service och boendets skick och faciliteter
Bodde här 2 nätter i mars 2024

10/10 Fantastiskt

Clarence

Bodde här 1 natt i mars 2024

2/10 Väldigt dåligt

Lacey

Reste med familjen
Any employee I asked for assistance assured me they would be right back and I never saw them again. There wasn’t so much as a fridge in the room, a usable coffee maker, or any travel toiletries (other than shower cap and a glycerin hand soap bar). Paid the $60 to self park overnight and somehow got a parking citation for $100 pinned to my windshield. Brought it to valet manager, who informed me the self park lot (that hotel guests are directed to use) is not owned by the Fairmont, so he didn’t know what to do with my $100 parking citation. What should have been a great experience was ruined by repeated mishaps and lack of service.
Bodde här 1 natt i mars 2024
Svar från Fairmont Hotel Vancouver 1 apr. 2024
Dear Lacey,Thank you very much for taking the time to share your comments with us. We strive to provide our guests with exceptional experiences, and we sincerely regret that we did not live up to our promise this time. We are disappointed to hear of the shortcomings that you experienced throughout your visit, and a Manager will be in touch with you privately in order to discuss these concerns further. We look forward to connecting with you soon.Kind regards,Chaitanya TuliDirector of Guest Experience and Loyalty

10/10 Fantastiskt

Caroline

Gillade: Renlighet, personal och service och boendets skick och faciliteter
I like the historic building. The pool is ok. It’s a bit warm. No hot tub. Staff are wonderful. Shopping fantastic. Such a great location.
Bodde här 1 natt i mars 2024
Svar från Fairmont Hotel Vancouver 1 apr. 2024
Dear Caroline,Thank you for your kind review. We are pleased to hear that you enjoyed your stay and look forward to welcoming you back again soon.Kind regards,Chaitanya TuliDirector of Guest Experience and Loyalty

2/10 Väldigt dåligt

Kevin

Bodde här 2 nätter i mars 2024

8/10 Bra

MATTHEW

Bodde här 3 nätter i mars 2024

10/10 Fantastiskt

Dianna

Reste med familjen
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
This property exceeded my stay expectation. The customer service is top notch. They’re very detail oriented and deliver the best stay experience. We will be back!
Bodde här 1 natt i mars 2024
Svar från Fairmont Hotel Vancouver 1 apr. 2024
Dear Dianna,Thank you for taking the time to share your kind review. We are pleased to hear that you enjoyed your stay and look forward to welcoming you back again soon.Kind regards,Chaitanya TuliDirector of Guest Experience and Loyalty

10/10 Fantastiskt

Kathryn

Reste med familjen
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Love the Fairmont!
Bodde här 1 natt i mars 2024
Svar från Fairmont Hotel Vancouver 1 apr. 2024
Dear Kathryn,Thank you for your kind review, we look forward to welcoming you back to the hotel soon.Kind regards,Chaitanya TuliDirector of Guest Experience and Loyalty

10/10 Fantastiskt

Jaskamaljeet

Gillade: Renlighet, personal och service och boendets skick och faciliteter
Bodde här 1 natt i mars 2024