Inomhuspool

Recensioner av Holiday Inn Hotel & Suites Vancouver Downtown, an IHG Hotel

3.5 out of 5

Recensioner

8,2

Väldigt bra

10 - Fantastiskt i betyg. 426 av 1005 recensioner" "
8 - Bra i betyg. 369 av 1005 recensioner" "
6 - Okej i betyg. 126 av 1005 recensioner" "
4 - Dåligt i betyg. 52 av 1005 recensioner" "
2 - Väldigt dåligt i betyg. 32 av 1005 recensioner" "

8,6/10

Renlighet

8,8/10

Personal och service

8,2/10

Bekvämligheter

8,0/10

Boendets skick och faciliteter

8,4/10

Hållbarhet

Recensioner

6/10 Okej

Bengt

Gillade: Renlighet, personal och service och rummets bekvämlighet
Enkelt turisthotell
Utsikt över bakgården där sopgubbarna väckte oss. Udda badrum med separerat handfat och toa/dusch. Använde gymmet där det inte var så bra utbud. Frukost bestod av en rätt och en dryck. Så extra om både kaffe och juice önskades + dricksen. Geografiskt ligger hotellet helt ok. Och vi älskade att vandra runt i Vancouver.
Bodde här 2 nätter i juli 2022

6/10 Okej

Jörgen

Gillade: Rummets bekvämlighet
Gillade inte: Renlighet
Bodde här 3 nätter i november 2017

10/10 Fantastiskt

Jennifer

Reste med familjen
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Great location and service.
Bodde här 2 nätter i maj 2024
Svar från Barsa 22 maj 2024
Thanks for staying with us. We appreciate your feedback!

6/10 Okej

Tom

This was an ok Holiday Inn. Convenient. But our bathroom was not clean. This was a turn off
Bodde här 1 natt i maj 2024
Svar från Barsa 22 maj 2024
Thanks for staying with us. We appreciate your feedback!

10/10 Fantastiskt

Mark

Reste med familjen, Reste med sin partner
Gillade: Renlighet, personal och service och bekvämligheter
Wish hotel offered a shuttle to ship !
Bodde här 1 natt i maj 2024
Svar från Barsa 21 maj 2024
Thank for you for staying with us and we really appreciate you for taking the time give us feedback!

8/10 Bra

Chelsey

Gillade: Renlighet, personal och service och boendets skick och faciliteter
Clean with comfy beds
Bodde här 2 nätter i maj 2024
Svar från Barsa 12 maj 2024
Thank you for staying with us and we look forward to welcoming you next time

10/10 Fantastiskt

Jennifer

Reste med familjen
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Close to cruise dock. Great breakfast if you include it in your booking!
Bodde här 2 nätter i maj 2024
Svar från Barsa 21 maj 2024
Thank for you for staying with us and we really appreciate you for taking the time give us feedback!

10/10 Fantastiskt

Desiree

Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Staff were very friendly and accommodating and the hotel is very conveniently located.
Bodde här 4 nätter i maj 2024
Svar från Barsa 10 maj 2024
Thank you for staying with us and taking the time to give us a valuable feedback!

10/10 Fantastiskt

Gerald

Bodde här 2 nätter i maj 2024

8/10 Bra

michael

Reste med sin partner
Gillade: Personal och service och bekvämligheter
The staff was friendly and got us in a little early too which was nice,I think they could use security around the building as there was a person shooting up by the outside smoking,but it’s downtown-kinda figure it would be a little sketchy
Bodde här 1 natt i maj 2024
Svar från Barsa 3 maj 2024
Thanks for sharing your experience! We're thrilled our staff could accommodate your early check-in. We appreciate your insight into the downtown atmosphere and will keep working to ensure a comfortable stay for all our guests.

10/10 Fantastiskt

M

Bodde här 1 natt i maj 2024
Svar från Barsa 23 maj 2024
Thanks for staying with us. We appreciate your feedback!

10/10 Fantastiskt

Brenden

Gillade: Renlighet, personal och service och boendets skick och faciliteter
Bodde här 3 nätter i april 2024
Svar från Barsa 3 maj 2024
We're thrilled to see you had a fantastic stay! Thank you for the glowing review and for choosing us for your accommodation. We look forward to welcoming you back soon!

8/10 Bra

YVONNE

Reste med sin partner
Gillade: Personal och service, bekvämligheter och boendets skick och faciliteter
The customers Service was excellence, friendly and helpful the moment you walked in. The room was clean the area was quiet. The area was nice to walk, there was a store nearby to pickup things you needed. Restaurants was a little walk away but it allowed yoi to see the area. They are in renovation but its clean. What i didn't like was there was no ice machine on the floor you had to go to the lobby. Be it's a nice place.
Bodde här 1 natt i april 2024
Svar från Barsa 1 maj 2024
Thank you for your kind words about our customer service and clean facilities. We're glad you enjoyed the quiet surroundings and convenient location. We apologize about the ice machines and thank you for your understanding as we are in the process of replacing them with brand new ones very soon. We hope to welcome you back soon for another pleasant stay!

10/10 Fantastiskt

Sam

Gillade: Renlighet och personal och service
Great spot. Needs some work
Bodde här 1 natt i april 2024
Svar från Barsa 30 apr. 2024
Thank you for staying with us and taking the time to give us feedback. We look forward to welcoming you in the near future.

10/10 Fantastiskt

LILIANA CONTRERAS

Reste med sin partner
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Súper bien ubicado. Lo único es que no tiene caja fuerte pero todo excelente
Bodde här 6 nätter i april 2024
Svar från Barsa 30 apr. 2024
¡Nos alegra mucho que hayas disfrutado de tu estadía con nosotros y que la ubicación haya sido de tu agrado! Tomamos nota de tu comentario sobre la caja fuerte y lo tendremos en cuenta para futuras mejoras. ¡Esperamos poder recibirte nuevamente en el futuro!

10/10 Fantastiskt

Dawn

Gillade: Renlighet, personal och service och boendets skick och faciliteter
Bodde här 3 nätter i april 2024
Svar från Barsa 22 apr. 2024
Thank you for taking the time to give us a valuable feedback and for staying with us!

4/10 Dåligt

Blake

Gillade: Renlighet och personal och service
Gillade inte: Boendets skick och faciliteter
On my floor, there were major renovations going on that wasn’t disclosed to me when I made the reservation. I am very disappointed.
Bodde här 2 nätter i april 2024
Svar från Guest Services 18 apr. 2024
Dear Blake, We sincerely regret for any difficulty caused by the renovations during your stay. We are committed to improving our facilities to enhance your experience, but we recognize that this may have disrupted your stay.Please be assured that we are working hard to minimize any inconvenience and complete the upgrades as quickly as possible. Your feedback is valuable and we are assessing our communication protocols to avoid similar difficulties in the future.We appreciate your understanding. We hope to see you again soon so you can see the improvements for yourself.Best Regards,

10/10 Fantastiskt

Brittney

Reste med familjen
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Great two night stay. Clean, room was ready an hour before check in. Parking was easy, room was clean, beds were comfortable. We were also surprised when our family pf 5 two queen bed room had an additional single twin bed with a door in the room! Renovations were not happening over the weekend so construction was non existent. Only downfall was the pool wasnt opened. Main reason for this hotel pick was specifically for the pool so that was a bummer.
Bodde här 2 nätter i april 2024
Svar från Barsa 15 apr. 2024
Thank you for your positive review! We're thrilled you enjoyed your stay and that the room exceeded your expectations with the extra bed. We apologize for any disappointment regarding the pool closure and appreciate your understanding. We hope to have the opportunity to welcome you back for another great stay soon!

6/10 Okej

Huy Hoa

Gillade: Personal och service
Gillade inte: Renlighet och boendets skick och faciliteter
Under prepare so the hall is a mess and smelly
Bodde här 3 nätter i april 2024
Svar från Barsa 15 apr. 2024
Thank you for your review. We apologize for the inconvenience caused by the condition of the hallway. We'll address this promptly to ensure a pleasant environment for all guests. Your feedback is valuable to us.

8/10 Bra

Harleen

Gillade: Renlighet, personal och service och boendets skick och faciliteter
Bodde här 1 natt i april 2024
Svar från Barsa 15 apr. 2024
Thank you for staying with us and taking the time to give us your feedback.

6/10 Okej

Randy

Reste med sin partner
Gillade: Renlighet och personal och service
Rooms were clean and bed was comfortable. We had some noise issues with other guests well into the night, but the staff accommodated us to another room. A coffee station in the lobby would have been nice.
Bodde här 3 nätter i april 2024
Svar från Barsa 15 apr. 2024
Thank you for sharing your feedback! We're glad to hear you found our rooms clean and comfortable. We apologize for the noise disruption but are pleased our staff could assist you with a room change. We'll consider adding a coffee station to enhance your experience. We hope to welcome you back soon!

4/10 Dåligt

Nancy

Gillade inte: Boendets skick och faciliteter
The restaurant and restaurant service was good. The rest was far from good! My room on 3rd floor was accessed from the elevator via a couple of corridors of in-progress contractors' buckets, cables, carts of tools, blaring music machines, dust and general mess. The carpets were laid only in a middle strip down the centre of the corridors as walls, ceilings (and all else apparently), were being painted. Painters' tape covered fixtures, light fittings were hanging down. The workers themselves were quite pleasant and moved things out of the way to let one pass. The room itself was sparse and clean - "newly renovated", as boasted by the front desk when I pointed out that it was a travesty to charge full price for that experience and when I requested that my room be changed. (My request was of course, denied.) The view from the window was grim - grimy back alleyway and roof tops. Admittedly, the bed linen looked impeccable, and the mattress was comfortable, but, the linens and pillow did not smell fresh! The Keurig was equipped with 3 little Keurig pots of coffee and two teabags (each a different tea) but only one creamer. A nice little note stated that if one had perhaps forgotten/needed something, one could go down to the desk to request it (once the weary traveler had got over the shock of the corridors and already put their feet up? I doubt it!)
Bodde här 1 natt i april 2024
Svar från Barsa 12 apr. 2024
Thank you for sharing your feedback. We're pleased you found our restaurant service good and your room clean. However, we apologize for the inconvenience caused by ongoing renovations. Rest assured, we're in the final stages of completion and addressing the issues you mentioned. Your comments are valuable, and we're working to improve. We hope to welcome you back to experience the enhancements.

10/10 Fantastiskt

lloyd

Affärsresenär
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
all was good
Bodde här 6 nätter i april 2024
Svar från Barsa 11 apr. 2024
Thank you for staying with us and taking the time to give us feedback. Your positive experience means a lot to us and we look forward to welcoming you again.

10/10 Fantastiskt

Daniel

Reste med familj och småbarn
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
For the money this location cannot be beat. Quick and easy parking, check in was flawless and super fast room service. This was my third stay and I will stay again the next time I'm visiting Vancouver.
Bodde här 2 nätter i april 2024
Svar från Barsa 11 apr. 2024
Great to hear you had another wonderful stay with us! We appreciate your loyalty and look forward to welcoming you back on your next visit to Vancouver.

10/10 Fantastiskt

Matthew

Gillade: Renlighet, personal och service och boendets skick och faciliteter
Bodde här 2 nätter i april 2024
Svar från Barsa 9 apr. 2024
Thanks for staying with us. We really appreciate your feedback!

10/10 Fantastiskt

Shawn

Gillade: Boendets skick och faciliteter
Clean comfortable room great staff
Bodde här 1 natt i april 2024
Svar från Barsa 7 apr. 2024
Thank you for staying with us and we really appreciate the positive feedback!

10/10 Fantastiskt

Belinda

Reste med familjen
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Would gladly stay here again.
Bodde här 2 nätter i mars 2024
Svar från Barsa 31 mars 2024
Amazing! Thank you Belinda - see you next time

8/10 Bra

Stacey

Gillade: Personal och service
Bodde här 1 natt i mars 2024
Svar från Barsa 31 mars 2024
Thank you for staying and we really appreciate the positive feedback

10/10 Fantastiskt

Taishina

Reste med familj och småbarn
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
The staff (all staff, not just the front) were extremely friendly and helpful, rooms were very clean and spacious and comfortable. Pool was small but when there’s not many people it’s totally great to be in. I enjoyed that the room had a little balcony to go out on or a roof Terrance on that floor to be able to sit out and enjoy a morning coffee! Would definitely stay here again!
Bodde här 2 nätter i mars 2024
Svar från Barsa 29 mars 2024
Glad you enjoyed the friendly staff, clean spacious rooms, and the cozy amenities like the pool and balcony. Looking forward to having you stay with us again!

2/10 Väldigt dåligt

bug

Gillade inte: Personal och service och boendets skick och faciliteter
This is one of the worst places I have stayed Staff upon checking in where just standing a a computer. There was four, then I had a gentleman offer to help them put me with the staff not doing anything. Felt like I was imposing. Room was loud from people in the hall and the view was terrible. At breakfast the next day that I paid for upon booking was non-existent. I was barely looked upon and I was served my beverage within five minutes but that was it. Took 20 to get a menu, asked what I wanted immediately but then I was forgotten about. So in a 45min breakfast I was only served one coffee and a juice nothing else and no one cared. What a damn disappointment
Bodde här 1 natt i mars 2024
Svar från Barsa 27 mars 2024
We're truly sorry to hear about your disappointing experience. Rest assured, we take your feedback seriously and will address these issues to ensure improvements are made for our guests' satisfaction. Thank you for bringing these concerns to our attention.

8/10 Bra

Daniel

Very nice
Bodde här 3 nätter i mars 2024
Svar från Barsa 17 mars 2024
Thank you for staying with us and giving us feedback about your experience with us.

6/10 Okej

Colin

Gillade inte: Boendets skick och faciliteter
The whole area needs to be pressure washed
Bodde här 1 natt i februari 2024
Svar från Barsa 23 feb. 2024
Thank you for your feedback. We appreciate your observation about the cleanliness of the area and will review it promptly. We hope to welcome you back for a better experience

8/10 Bra

Kevin

Gillade: Renlighet, personal och service och boendets skick och faciliteter
Convenient for work in the area
Bodde här 2 nätter i december 2023
Svar från Barsa 22 feb. 2024
Thank you for your feedback, Kevin! We're glad to hear our hotel was convenient for your work in the area. We appreciate your 4 out of 5 rating and look forward to welcoming you again.

10/10 Fantastiskt

Jennifer

Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Bodde här 2 nätter i februari 2024
Svar från Barsa 21 feb. 2024
Thank you for your perfect score review! We're thrilled you enjoyed your stay. Your positive feedback inspires us. Looking forward to welcoming you back soon!

6/10 Okej

Shelby

Gillade: Renlighet och boendets skick och faciliteter
Bodde här 1 natt i februari 2024
Svar från Barsa 21 feb. 2024
Thank you for sharing your feedback with us. We appreciate your insights and will use them to improve our services. We hope to have the opportunity to exceed your expectations on your next visit.

10/10 Fantastiskt

Sílvia

Reste med familj och småbarn
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Family friendly
Bodde här 1 natt i februari 2024
Svar från Barsa 12 feb. 2024
Thank you so much for taking the time to leave a 5-star review for your recent stay at our hotel! We're thrilled to hear that you had a wonderful experience. If you ever have any specific feedback or suggestions, feel free to share them with us. We look forward to welcoming you back for another fantastic stay in the future!

10/10 Fantastiskt

Verifierad resenär

Affärsresenär
Gillade: Renlighet, personal och service och boendets skick och faciliteter
Was there for business. was in the area. the window opened this is a significant plus
Bodde här 1 natt i januari 2024
Svar från Barsa 29 jan. 2024
Thank you for your review! We're glad to hear you appreciated the option to open the window during your stay. We hope to welcome you back soon!

10/10 Fantastiskt

Linda

Reste med sin partner
Great place for a great price! Perfectly located in Vancouver. Taxis are readily available quickly. Nice restaurant.
Bodde här 2 nätter i januari 2024
Svar från Barsa 29 jan. 2024
Thank you for your positive feedback! Delighted to hear you enjoyed our convenient location, prompt taxi service, and the restaurant. We look forward to welcoming you back!

8/10 Bra

Shaun

Bodde här 1 natt i januari 2024
Svar från Barsa 20 mars 2024
Thank you for staying with us. We really appreciate the positive feedback

10/10 Fantastiskt

TOSHIKI

Reste med familjen
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Svar från Barsa 22 jan. 2024
Thank you for staying with us and leaving us a feedback about your stay.

10/10 Fantastiskt

Heather

Reste med familjen
Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Friendly staff, the breakfast was good with lots of food and free for kids 12 and under. My daughter learned how to do a tumble turn in the pool!
Bodde här 2 nätter i januari 2024
Svar från Barsa 9 jan. 2024
Delighted to hear you enjoyed our friendly staff, hearty breakfast, and complimentary perks for kids. Fantastic to know your daughter had a splashingly good time learning a new skill in the pool!

10/10 Fantastiskt

Dianne, Hazelton

Gillade: Renlighet, personal och service och boendets skick och faciliteter
Right in the centre of downtown
Bodde här 3 nätter i oktober 2023
Svar från Barsa 5 jan. 2024
Thank you for choosing to stay with us and for sharing your fantastic 5-star review! We're thrilled to hear that our central downtown location met your expectations. Your positive feedback is truly appreciated, and we can't wait to have the pleasure of welcoming you back for another exceptional stay.

8/10 Bra

Verifierad resenär

Reste med familjen
Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Bodde här 4 nätter i december 2023
Svar från Barsa 2 jan. 2024
Thank you for the 8-star rating! We're delighted to hear you had a positive experience at our hotel. We appreciate your feedback and look forward to welcoming you again soon!

10/10 Fantastiskt

Despina

Affärsresenär
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Svar från Barsa 12 feb. 2024
Thank you so much for taking the time to leave a 5-star review for your recent stay at our hotel! We're thrilled to hear that you had a wonderful experience. If you ever have any specific feedback or suggestions, feel free to share them with us. We look forward to welcoming you back for another fantastic stay in the future!

6/10 Okej

James

Bodde här 3 nätter i september 2023
Svar från Barsa 25 dec. 2023
Thank you for your feedback. We appreciate your input and hope to exceed your expectations in the future.

8/10 Bra

Dania

Reste i grupp
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
The property was located decently close to the downtown area making it not a long walk to where we needed to go. The property itself is super clean and the beds were very cozy.
Bodde här 5 nätter i december 2023
Svar från Barsa 25 dec. 2023
Thank you for your positive feedback! We're delighted to hear you enjoyed our convenient location, cleanliness, and cozy beds. We appreciate your review!

6/10 Okej

Anna

Reste med familjen
Gillade: Renlighet och personal och service
Gillade inte: Boendets skick och faciliteter
Bodde här 2 nätter i december 2023
Svar från Barsa 18 dec. 2023
Thank you for taking the time to share your feedback. We appreciate your input and would love to learn more about your stay. If there are specific areas where we can improve, please feel free to reach out. We value your perspective and hope to welcome you back for an even better experience in the future.

10/10 Fantastiskt

Paula

Bodde här 3 nätter i december 2023
Svar från Barsa 18 dec. 2023
Thank you so much for your positive review! We're thrilled to hear that you enjoyed your stay with us. We hope to welcome you back soon!

10/10 Fantastiskt

Alighah

Reste med familj och småbarn, Reste med familjen
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
I enjoyed the room for the space, and my family enjoyed it
Bodde här 1 natt i december 2023
Svar från Barsa 18 dec. 2023
Thank you so much for your positive review! We're thrilled to hear that you enjoyed your stay with us. We hope to welcome you back soon!

10/10 Fantastiskt

Doris

Reste i grupp
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Bodde här 1 natt i december 2023
Svar från Barsa 18 dec. 2023
Thank you so much for your positive review! We're thrilled to hear that you enjoyed your stay with us. We hope to welcome you back soon!