Utomhuspool och solstolar

Recensioner av Pan Pacific Vancouver

4.5 out of 5
Pan Pacific Vancouver
999 Canada Pl, Vancouver, BC

Recensioner

9,0

Underbart

10 - Fantastiskt i betyg. 2078 av 3180 recensioner" "
8 - Bra i betyg. 638 av 3180 recensioner" "
6 - Okej i betyg. 252 av 3180 recensioner" "
4 - Dåligt i betyg. 132 av 3180 recensioner" "
2 - Väldigt dåligt i betyg. 80 av 3180 recensioner" "

9,2/10

Renlighet

9,0/10

Personal och service

8,8/10

Bekvämligheter

9,0/10

Boendets skick och faciliteter

8,8/10

Hållbarhet

Recensioner

2/10 Väldigt dåligt

Pratima

Reste med familjen
Gillade inte: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Driving up from Seattle, we were there on April 27th for the event at BC Place. Stayed one night. Room was clean but my towel in the shower area was dirty with hair in it, very disgusting and unexpected. Another thing, next morning our friends were up in the lounge on floor 23, and asked us to join them for planning our day, we stepped in and felt harrassed by the staff asking us if we were members, etc, and told us we could not take a seat next to our friends even though many tables were totally empty. We said just charge us for entrance or anything like food, which we never had any of. We were not looking for a free meal by any means. But they wouldn't agree. Very embarassing for us with our friends watching, and very unfortunate that this happened! Especially when we were the ones who asked our Seattle friends to stay with us in the Pan Pacific hotel, and got them to stay here instead of the JD across from the event venue. Disappointed in the behaviour of the staff in the lounge, and of course the expectation is to have clean towels in our room. Likely never stay again due the lounge staff behaviour.
Bodde här 1 natt i april 2024

10/10 Fantastiskt

Robbie C

Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Everthing
Bodde här 2 nätter i april 2024
Svar från Yoojin Lee, Assistant Front Office Manager 2 maj 2024
Dear Robbie,Thank you for your perfect rating! We are delighted to hear that you had an excellent experience during your stay with us. Providing exceptional service and amenities is our top priority, and we're thrilled that we met your expectations.If there's anything specific that made your stay particularly enjoyable, or if there's anything we can do to make your next visit even better, please do not hesitate to let us know. We value your feedback and look forward to welcoming you back for another wonderful stay in the future!Warm regards,

10/10 Fantastiskt

Sandy

Reste med sin partner
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Great place to stay convenient to everything
Bodde här 1 natt i april 2024
Svar från Yoojin Lee, Assistant Front Office Manager 2 maj 2024
Dear Sandy,Thank you for your perfect rating and kind words! We are thrilled to hear that you had a great experience staying with us and found our location convenient for your needs. Providing a comfortable and convenient stay for our guests is our priority, and we're delighted that we could meet your expectations.We appreciate your feedback and look forward to welcoming you back for another wonderful stay in the future!Warm regards,

6/10 Okej

elizabeth

Gillade: Renlighet
Gillade inte: Personal och service
Staff were not helpful or knowledgeable. Had to call down a few times for pillows and a cot
Bodde här 1 natt i april 2024
Svar från Yoojin Lee, Assistant Front Office Manager 2 maj 2024
Dear elizabeth,,Thank you for sharing your feedback with us. We're disappointed to hear that you encountered issues with obtaining additional pillows and a cot during your stay.Please accept our sincerest apologies for any inconvenience or frustration this may have caused you. Providing prompt and helpful service is important to us, and we regret that we did not meet your needs in this regard. We will address your concerns with our team to ensure that we improve in these areas moving forward.We truly value your patronage and hope that you'll consider giving us another opportunity to provide you with the outstanding service that we strive for. Thank you again for your feedback, and we hope to have the opportunity to welcome you back for a more positive experience in the future.Warm regards,

10/10 Fantastiskt

Rubyna

Affärsresenär, Reste med familjen
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Always love staying at the Pan Pacific.
Bodde här 1 natt i april 2024

8/10 Bra

Buena

Reste med familj och småbarn
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Location, convenience
Bodde här 2 nätter i april 2024

6/10 Okej

Vuttiphong

Reste med familjen
Gillade: Renlighet och personal och service
Gillade inte: Boendets skick och faciliteter
The view was great as well as the walkability; closed to cafe and restaurants. The bad thing about this place was the facility. The fridge was broken and the shower gel was so little( they gave us just a tiny one when we had 4 ppl. staying). I had to call the room service to come fix the fridge and give us more shower gel.
Bodde här 1 natt i april 2024

8/10 Bra

Julie, Brisbane

Reste med sin partner
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Nice hotel Great location Didn’t know about VIP access Had an issue watching staff throw luggage into cruise transfer van
Bodde här 3 nätter i april 2024

8/10 Bra

Dalene

Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Everything about the props excellent except for the length of time it between checking in and my room being assigned and then a crazy wait for my Bag to arrive
Bodde här 1 natt i april 2024

10/10 Fantastiskt

John

Reste med sin partner
Gillade: Personal och service
Perfect location for in between cruises stay. Staff are brilliant.
Bodde här 1 natt i april 2024
Svar från Yoojin Lee, Assistant Front Office Manager 2 maj 2024
Dear John,Thank you for your glowing review! We are thrilled to hear that you enjoyed your stay with us and found our location to be perfect for your in-between cruises stay. It is wonderful to know that our staff made a positive impression on you with their brilliance. Providing exceptional service is our top priority, and we are delighted that our team exceeded your expectations.We truly appreciate your kind words and your recommendation. It was a pleasure to have you as our guest, and we hope to welcome you back for another fantastic stay in the future. If there is anything we can do to make your next visit even more enjoyable, please do not hesitate to let us know. We look forward to seeing you again soon!Warm regards,

10/10 Fantastiskt

Stephanie, Fort Morgan

Gillade: Renlighet, personal och service och boendets skick och faciliteter
Bodde här 1 natt i april 2024

6/10 Okej

erika

Reste med familj och småbarn
Gillade: Personal och service
The room was outdated and the bed was falling apart. We really enjoyed the location and how conveniently located it was.
Bodde här 2 nätter i april 2024

4/10 Dåligt

Sara

Reste med sin partner
Gillade: Renlighet
Gillade inte: Personal och service
The breakfast buffet was terrible and overpriced
Bodde här 1 natt i april 2024
Svar från Pan Pacific Vancouver Team 1 maj 2024
Thank you for sharing your feedback, Sara. We're sorry to hear that you were disappointed with the breakfast buffet during your stay. Your satisfaction is important to us, and we apologize for any inconvenience caused. We take your feedback seriously and will review it with our team to ensure that we are offering the best possible dining experience for our guests. If there's anything else we can do to improve your experience or if you have any further feedback to share, please don't hesitate to let us know. We hope to have the opportunity to welcome you back and provide a better experience in the future.Warm regards,

10/10 Fantastiskt

Hiroyuki

Gillade: Renlighet, personal och service och boendets skick och faciliteter
Bodde här 1 natt i april 2024

10/10 Fantastiskt

Timothy

Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Great
Bodde här 1 natt i april 2024
Svar från Pan Pacific Vancouver Team 1 maj 2024
Thank you for your perfect rating, Timothy! We're thrilled to hear that you had a great experience during your stay with us. Your satisfaction is our priority, and we're delighted that you enjoyed your time at the Pan Pacific Vancouver. If there's anything specific that made your experience exceptional or if you have any feedback to share, please don't hesitate to let us know. We look forward to welcoming you back for another wonderful stay in the future.Warm regards,

10/10 Fantastiskt

Tannis

Reste med familjen
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Bodde här 2 nätter i april 2024
Svar från Pan Pacific Vancouver Team 1 maj 2024
Thank you for your perfect rating, Tannis! We're thrilled to hear that you had a great experience during your stay with us. Your satisfaction is our priority, and we're delighted that we could provide you with a memorable stay. If there's anything specific that made your experience exceptional or if you have any feedback to share, please don't hesitate to let us know. We look forward to welcoming you back for another wonderful stay in the future.Warm regards,

6/10 Okej

Martin, FALARDEAU

Reste med sin partner
Gillade: Renlighet
Ils n’ont pas pu honorer la vue harbour réserver en ligne
Bodde här 1 natt i april 2024
Svar från Pan Pacific Vancouver Team 1 maj 2024
Bonjour Martin,Nous sommes désolés d'apprendre que nous n'avons pas pu honorer la vue sur le port que vous avez réservée en ligne. Votre satisfaction est primordiale pour nous, et nous regrettons que nous n'ayons pas pu répondre à vos attentes cette fois-ci. Nous prendrons des mesures pour améliorer la communication et garantir une expérience plus harmonieuse à l'avenir. Si vous avez d'autres préoccupations ou des commentaires supplémentaires, n'hésitez pas à nous en faire part. Nous espérons avoir l'occasion de vous accueillir à nouveau et de vous offrir une expérience plus agréable.Cordialement,

8/10 Bra

Gelareh

Gillade: Renlighet, personal och service och boendets skick och faciliteter
Bodde här 4 nätter i april 2024

6/10 Okej

Mei Ching

Paid parking at the hotel already, but still got a parking ticket for 65.-
Bodde här 1 natt i april 2024
Svar från Pan Pacific Vancouver Team 1 maj 2024
Thank you for sharing your feedback, Mei Ching. We apologize for any inconvenience you experienced with the parking ticket. We understand how frustrating this situation must have been for you. Rest assured, we take such matters seriously, and we will investigate the issue to prevent any similar incidents in the future. If you would like further assistance regarding the parking ticket, please don't hesitate to reach out to our front desk team, and we will do our best to assist you. We appreciate your feedback and hope to have the opportunity to improve your experience in the future.Warm regards,

10/10 Fantastiskt

helen

Gillade: Renlighet, personal och service och boendets skick och faciliteter
Bodde här 1 natt i april 2024
Svar från Pan Pacific Vancouver Team 1 maj 2024
Thank you for your perfect rating, Helen! We're thrilled to hear that you had a wonderful experience during your stay with us. Your satisfaction is our priority, and we're delighted that you enjoyed your time at the Pan Pacific Vancouver. If there's anything specific that made your experience exceptional or if you have any feedback to share, please don't hesitate to let us know. We look forward to welcoming you back for another fantastic stay in the future.Warm regards,

10/10 Fantastiskt

karen, richardson

Bodde här 1 natt i april 2024
Svar från Pan Pacific Vancouver Team 1 maj 2024
Thank you for your perfect rating, Karen! We're delighted to hear that you had a wonderful experience during your stay with us. Your satisfaction is our priority, and we're thrilled that you enjoyed your time at the Pan Pacific Vancouver. If there's anything specific that made your experience exceptional or if you have any feedback to share, please don't hesitate to let us know. We can't wait to welcome you back for another fantastic stay in the future.Warm regards,

8/10 Bra

Kiran

Reste i grupp
Gillade: Renlighet
The room was nice, we had a decent view. Theirs restaurants in the hotel which I found very convenient. The complimentary cake for my birthday could’ve been better, It didn’t taste fresh. But overall good experience.
Bodde här 1 natt i april 2024
Svar från Yoojin Lee, Assistant Front Office Manager 2 maj 2024
Dear Kiran,Thank you for choosing to celebrate your birthday with us and for taking the time to share your feedback. We're delighted to hear that you enjoyed the nice room and the convenience of our on-site restaurants during your stay.However, we are sorry to hear that the complimentary cake for your birthday did not meet your expectations. Providing a memorable experience, especially for special occasions like birthdays, is important to us, and we apologize for any disappointment caused by the quality of the cake. Your feedback is invaluable, and we will certainly use it to improve our offerings in the future.We are pleased to hear that despite this, you had an overall good experience with us. If there's anything else we can do to enhance your future stays, please don't hesitate to let us know. We look forward to the opportunity to welcome you back and provide you with an even better experience next time.Warm regards,

10/10 Fantastiskt

Shireen

Gillade: Renlighet, personal och service och boendets skick och faciliteter
Bodde här 1 natt i april 2024
Svar från Pan Pacific Vancouver Team 1 maj 2024
Thank you for your perfect rating, Shireen! We're delighted to hear that you had a wonderful experience during your stay with us. Your satisfaction is our top priority, and we're thrilled that you enjoyed your time at the Pan Pacific Vancouver. If there's anything specific that made your experience exceptional or if you have any feedback to share, please don't hesitate to let us know. We can't wait to welcome you back for another fantastic stay in the future.Warm regards,

10/10 Fantastiskt

Harry

Reste med sin partner
Gillade: Renlighet, personal och service och bekvämligheter
Location/View
Bodde här 2 nätter i april 2024
Svar från Pan Pacific Vancouver Team 1 maj 2024
Thank you for your perfect rating, Harry! We're thrilled to hear that you enjoyed our location and the view during your stay with us. Your satisfaction is our priority, and we're delighted that our prime location and stunning views contributed to a great experience for you. If there's anything else we can do to make your next stay even more enjoyable, please don't hesitate to let us know. We look forward to welcoming you back for another fantastic stay in the future.

10/10 Fantastiskt

Sharon

Reste med sin partner
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Beautiful harbor view!
Bodde här 1 natt i april 2024
Svar från Pan Pacific Vancouver Team 27 apr. 2024
Dear Sharon,Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon.Sincerely,

10/10 Fantastiskt

Paul

Reste med familjen
Gillade: Renlighet, personal och service och boendets skick och faciliteter
Everything was fantastic! The front desk staff also answered a lot of questions regarding the boarding process and how to deal with luggage.
Bodde här 1 natt i april 2024
Svar från Pan Pacific Vancouver Team 27 apr. 2024
Dear Paul,Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon.Sincerely,

6/10 Okej

José

Reste med sin partner
Gillade: Renlighet och personal och service
None
Bodde här 2 nätter i april 2024
Svar från Pan Pacific Vancouver Team 27 apr. 2024
Dear Jose,Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon.Sincerely,

10/10 Fantastiskt

Hilary

Gillade: Renlighet och boendets skick och faciliteter
Bodde här 1 natt i april 2024
Svar från Pan Pacific Vancouver Team 27 apr. 2024
Dear Hilary,Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon.Sincerely,

10/10 Fantastiskt

Anna

Reste med familjen
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Amazing and safe location and staff was very helpful.
Bodde här 1 natt i april 2024
Svar från Yoojin Lee, Assistant Front Office Manager 25 apr. 2024
Dear Anna,Thank you for your fantastic review! We are thrilled to hear that you found our location amazing and safe, and that our staff was able to assist you during your time with us. Providing a positive and helpful experience is our top priority, and we are delighted that we met your expectations. We look forward to welcoming you back soon!Warm regards,

10/10 Fantastiskt

Cheryl

Reste med familjen
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Amazing reviews, and incredibly responsive staff. Any request we made was fulfilled promptly and pleasantly. Thank you!
Bodde här 3 nätter i april 2024
Svar från Pan Pacific Vancouver Team 24 apr. 2024
Thank you for your perfect rating, Cheryl! We're thrilled to hear that you had an amazing experience during your stay with us. Your satisfaction is our top priority, and we're delighted that our staff could provide you with prompt and pleasant service. It's wonderful to know that we were able to fulfill your requests to your satisfaction. If there's anything else we can do to make your next stay even more enjoyable, please don't hesitate to let us know. We can't wait to welcome you back for another fantastic stay in the future.Warm regards,

10/10 Fantastiskt

Soyun

Gillade: Renlighet, personal och service och boendets skick och faciliteter
Bodde här 1 natt i april 2024
Svar från Pan Pacific Vancouver Team 24 apr. 2024
Thank you for your perfect rating, Soyun! We're thrilled to hear that you had a wonderful experience during your stay with us. Your satisfaction is our top priority, and we're delighted that we could provide you with a memorable stay. If there's anything specific that made your experience exceptional or if you have any feedback to share, please don't hesitate to let us know. We can't wait to welcome you back for another fantastic stay in the future.Warm regards,

2/10 Väldigt dåligt

chandanpreet

Reste med familj och småbarn
Gillade: Renlighet, bekvämligheter och boendets skick och faciliteter
Gillade inte: Personal och service
They gave alcohol in a Black Forest cake to my kid… and just told me that they will return the 10$ to me once I complained….parents please be aware
Bodde här 1 natt i april 2024
Svar från Pan Pacific Vancouver Team 24 apr. 2024
Thank you for bringing this to our attention, Chandanpreet. We sincerely apologize for the mistake made regarding the cake served to your child. This is certainly not the experience we aim to provide, and we understand the concern this would have caused you as a parent. Rest assured, we take such matters very seriously, and we will investigate this issue thoroughly to prevent any recurrence in the future. We appreciate your feedback and hope to have the opportunity to regain your trust in the future.Warm regards,

10/10 Fantastiskt

Ryan

Gillade: Renlighet, personal och service och boendets skick och faciliteter
I enjoyed my stay
Bodde här 1 natt i april 2024
Svar från Pan Pacific Vancouver Team 24 apr. 2024
Thank you for your perfect rating, Ryan! We're delighted to hear that you enjoyed your stay with us. Your satisfaction is our priority, and we're thrilled that we could provide you with a positive experience. If there's anything specific that made your stay enjoyable or if you have any feedback to share, please don't hesitate to let us know. We can't wait to welcome you back for another fantastic stay in the future.Warm regards,

10/10 Fantastiskt

Whitney

Gillade: Personal och service och boendets skick och faciliteter
Great stay
Bodde här 2 nätter i april 2024
Svar från Pan Pacific Vancouver Team 24 apr. 2024
Thank you for your perfect rating, Whitney! We're thrilled to hear that you had a great stay with us. Your satisfaction is our top priority, and we're delighted that we could provide you with a positive experience. If there's anything specific that made your stay enjoyable or if you have any feedback to share, please don't hesitate to let us know. We can't wait to welcome you back for another fantastic stay in the future.Warm regards,

10/10 Fantastiskt

Garrett

Reste med sin partner
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
It was amazing
Bodde här 2 nätter i april 2024
Svar från Pan Pacific Vancouver Team 24 apr. 2024
Thank you for your perfect rating, Garrett! We're thrilled to hear that you had an amazing experience during your stay with us. Your satisfaction is our top priority, and we're delighted that we could provide you with a memorable stay. If there's anything specific that made your experience exceptional or if you have any feedback to share, please don't hesitate to let us know. We can't wait to welcome you back for another wonderful stay in the future.Warm regards,

10/10 Fantastiskt

Kathleen

Reste med familjen
Gillade: Boendets skick och faciliteter
I Ban for my daughter’s birthday. The lovely young woman who checked us in gave Jess an upgrade because of her birthday. The rooms are lovely overlooking the harbour. I wish we could have stayed more than one night.
Bodde här 1 natt i april 2024
Svar från Pan Pacific Vancouver Team 24 apr. 2024
Thank you for your perfect rating, Kathleen! We're thrilled to hear that you and your daughter had a wonderful experience during your stay with us, especially on her birthday. It's heartwarming to know that our team went above and beyond to make her day even more special with an upgrade. We're delighted that you enjoyed our lovely rooms overlooking the harbor, and we appreciate your kind words. We hope to have the pleasure of welcoming you back for another memorable stay in the future, and perhaps for a longer visit next time!Warm regards,

10/10 Fantastiskt

nic

Gillade: Renlighet, personal och service och boendets skick och faciliteter
Every time I stay here the staff in the club are always so courteous. Always smiling. Check in is always gd no matter what always a solution. Been coming for a few years now and always stay here.
Bodde här 1 natt i april 2024
Svar från Pan Pacific Vancouver Team 24 apr. 2024
Thank you for your perfect rating, Nic! We're delighted to hear that you had another wonderful experience during your stay with us. Your loyalty and kind words mean the world to us. We're thrilled that our club staff always provide you with courteous service and welcoming smiles, and it's fantastic to hear that our check-in process is consistently smooth for you. Your satisfaction is our top priority, and we're honored to have you as a valued guest. We can't wait to welcome you back for another fantastic stay, and as always, if there's anything else we can do to make your next visit even more enjoyable, please don't hesitate to let us know.Warm regards,

8/10 Bra

Allen

Gillade: Renlighet, personal och service och boendets skick och faciliteter
Great view from our room
Bodde här 1 natt i april 2024
Svar från Pan Pacific Vancouver Team 20 apr. 2024
Thank you for your feedback, Allen! We're delighted to hear that you enjoyed the great view from your room during your stay with us. Your satisfaction is important to us, and we're glad that we could contribute to your positive experience. If there's anything else we can do to make your next stay even more enjoyable and earn that extra star, please don't hesitate to let us know. We look forward to welcoming you back for another fantastic stay in the future.Warm regards,

10/10 Fantastiskt

Jeff

Reste med sin partner
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Nice and close , convenient for cruising, great luggage transfer option
Bodde här 2 nätter i april 2024
Svar från Pan Pacific Vancouver Team 20 apr. 2024
Thank you for your excellent rating, Jeff! We're delighted to hear that you found our hotel nice and conveniently close for cruising. It's fantastic that you appreciated our luggage transfer option, making your experience even smoother. Your satisfaction is our priority, and we're thrilled to have met your expectations. If there's anything else we can do to make your next stay even more enjoyable, please don't hesitate to let us know. We look forward to welcoming you back for another fantastic stay in the future.Warm regards,

10/10 Fantastiskt

Ricky

Gillade: Renlighet, personal och service och boendets skick och faciliteter
Bodde här 2 nätter i april 2024
Svar från Pan Pacific Vancouver Team 20 apr. 2024
Thank you for your perfect rating, Ricky! We're thrilled to see that you had a great experience during your stay with us. Your satisfaction means everything to us, and we're delighted that we could meet your expectations. If there's anything specific that made your stay enjoyable or if you have any feedback to share, please feel free to let us know. We can't wait to welcome you back for another fantastic stay in the future.Warm regards,

10/10 Fantastiskt

Shawn

Reste i grupp
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
The stay was great
Bodde här 2 nätter i april 2024
Svar från Yoojin Lee, Assistant Front Office Manager 18 apr. 2024
Dear Shawn,Thank you so much for awarding us a perfect 5 out of 5 rating! We're delighted to hear that you had such a wonderful experience during your stay.It's fantastic to know that you appreciated the efforts we put into providing a great stay for our guests. Your satisfaction is truly our greatest reward.We look forward to welcoming you back for another outstanding stay in the future!Warm regards,

10/10 Fantastiskt

Laurie

Reste med sin partner
Gillade: Renlighet, personal och service och boendets skick och faciliteter
Excellent experience for our one night stay. Really pleasant check in with Keanu and we so appreciated the upgrade. Our room exceeded expectations with a stunning view and the most comfortable bed. We will definitely stay again.
Bodde här 1 natt i april 2024
Svar från Pan Pacific Vancouver Team 17 apr. 2024
Dear Laurie,Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon.Sincerely,

8/10 Bra

Andrea

Reste i grupp
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
The view from the pool was nice
Bodde här 1 natt i april 2024
Svar från Pan Pacific Vancouver Team 16 apr. 2024
Thank you for your feedback, Andrea! We're glad to hear that you enjoyed the view from our pool area. Your satisfaction is important to us, and we're delighted that we could contribute to your positive experience. If there's anything else we can do to make your next stay even more enjoyable, please don't hesitate to let us know. We look forward to welcoming you back for another fantastic stay in the future.Warm regards,

10/10 Fantastiskt

Kieran

Reste med sin partner
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Breakfast from the menu was terrible. Bacon dry and hard, tomatoes dried and shriveled, potatoes reheated/unsavory. Sent back.
Bodde här 1 natt i april 2024
Svar från Hotel Management 16 apr. 2024
Thank you for your feedback, Kieran. We're sorry to hear that you were disappointed with the Breakfast. Your comments are valuable to us, and we will take them into consideration as we strive to improve our amenities for our guests. However, Mostly appreciate your highly rate on the other factors of the hotel. If there's anything else we can do to make your next stay more enjoyable, please don't hesitate to let us know. We appreciate your support and hope to welcome you back soon.Warm regards,

10/10 Fantastiskt

Allan

Reste med sin partner
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
The room was great with an amazing view. There was no coffee for the coffee maker but not a deal breaker.
Bodde här 1 natt i april 2024
Svar från Pan Pacific Vancouver Team 15 apr. 2024
Thank you for your excellent rating, Allan! We're thrilled to hear that you enjoyed your room with its amazing view. Your satisfaction is our priority, and we're glad that you had a great experience overall. We apologize for the oversight with the coffee maker, and we'll make sure to address this issue to ensure it doesn't happen again. If there's anything else we can do to make your next stay even more enjoyable, please don't hesitate to let us know. We look forward to welcoming you back for another fantastic stay in the future.Warm regards,

10/10 Fantastiskt

Gail

Reste med sin partner
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Early and easy checkin
Bodde här 1 natt i april 2024
Svar från JLee 16 apr. 2024
Thank you for your perfect rating, Gail! We're thrilled to see that you had a fantastic experience during your stay with us. Your satisfaction is our top priority, and we're delighted that we could provide you with a memorable experience. If there's anything specific that made your stay exceptional or if you have any suggestions for us to make your next visit even better, please don't hesitate to reach out. We can't wait to welcome you back for another wonderful stay in the future. Warm regards,

10/10 Fantastiskt

Curtis Neal

Reste med familjen
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Staff were awesome, room was clean and great amenities
Bodde här 3 nätter i april 2024
Svar från Pan Pacific Vancouver Team 15 apr. 2024
Thank you for your fantastic review, Curtis! We're thrilled to hear that you found our staff to be awesome and that you enjoyed a clean room with great amenities during your stay. Your satisfaction is our top priority, and we're delighted that we could provide you with a memorable experience. If there's anything else we can do to make your next stay even more enjoyable, please don't hesitate to let us know. We can't wait to welcome you back for another fantastic stay in the future.Warm regards,

8/10 Bra

Victoria Vil

Gillade: Renlighet och personal och service
Bodde här 3 nätter i april 2024
Svar från Pan Pacific Vancouver Team 16 apr. 2024
Thank you for your feedback, Victoria. We're glad to see that you had a positive experience during your stay with us. Your satisfaction is important to us, and we're always looking for ways to improve. If there's anything specific that we could have done to make your stay even better, please feel free to let us know. We appreciate your support and hope to welcome you back for an even better experience in the future.Warm regards,

10/10 Fantastiskt

Daryl

Reste med familjen
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Beautiful view of the harbor from our room. Housekeeping does a great job there.
Bodde här 3 nätter i mars 2024
Svar från Pan Pacific Vancouver Team 15 apr. 2024
Thank you for your glowing review, Daryl! We're thrilled to hear that you enjoyed the beautiful view of the harbor from your room and that our housekeeping team met your expectations. Your satisfaction is our priority, and we're delighted to have contributed to your enjoyable stay. If there's anything else we can do to make your next visit even more memorable, please don't hesitate to let us know. We can't wait to welcome you back for another fantastic stay in the future.Warm regards,

8/10 Bra

Seungwon

Reste med familjen
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Great with a harbour view
Bodde här 1 natt i april 2024
Svar från Pan Pacific Vancouver Team 14 apr. 2024
Thank you for your feedback, Seungwon! We're delighted to hear that you enjoyed the harbor view during your stay with us. Your satisfaction is important to us, and we're glad that we could contribute to your overall experience. If there are any areas where we can improve to make your next stay even better and earn that extra star, please don't hesitate to let us know. We appreciate your support and hope to welcome you back soon.Warm regards,