HI Anna, Many thanks for taking the time to review your experience at Sandman Hotel Vancouver Airport. We are glad to learn that you enjoyed your stay at the hotel and our associate were able to help you throughout your stay. We look forward to welcoming you back soon. Regards, Ramy Agaiby, General Manager

Dear Janette,Thank you for your feedback! We're thrilled to hear you found the bed comfortable. We look forward to welcoming you back for another restful stay.RegardsRamy Agaiby,General Manager

Dear Brittany,Thank you for your feedback. We're sorry to hear about your experience and apologize for any inconvenience. We are committed to improving our facilities and addressing the concerns you mentioned. Your comments will help us make necessary improvements. Thank you for staying with us.Regards,Ramy Agaiby,General Manager

Dear Yatna,Thank you for your rating. If there's anything specific you'd like to share about your experience, we're here to listen and improve. Feel free to reach out if you have any feedback you'd like to share.Regards,Ramy Agaiby,General Manager

Hi Ni,Thank you for your feedback. We apologize for the lack of ventilation in the washroom and understand your concern. We will address this issue with our maintenance team to improve our facilities. Looking forward to welcome you back.Regards,Ramy Agaiby,General Manager

Hi Alyson,Thank you for your feedback! We're glad you enjoyed your stay and appreciated our proximity to the airport. We hope to welcome you back soon!Regards,Ramy Agaiby,General Manager

Hi Trevor,Thank you for your rating. We appreciate your feedback and hope to continue providing you with a positive experience during your future stays. If there's anything specific you'd like to share or any areas where we can improve, please don't hesitate to let us know. We're here to ensure your satisfaction.Regards,Ramy Agaiby,General Manager

Dear Sockcheath,Thank you for your five-star rating! We're delighted that you had a fantastic experience during your stay. Your satisfaction is our priority, and we look forward to providing you with another exceptional stay in the future. If you ever have any comments or suggestions, feel free to share them with us.Regards,Ramy Agaiby,General Manager

Dear Helen,Thank you for your five-star rating! We're delighted that you had a fantastic experience during your stay. Your satisfaction is our priority, and we look forward to providing you with another exceptional stay in the future. If you ever have any comments or suggestions, feel free to share them with us.Regards,Ramy Agaiby,General Manager

Dear Kimberly,Thank you for your rating. If there's anything specific you'd like to share about your experience, we're here to listen and improve. Feel free to reach out if you have any feedback you'd like to share.Regards,Ramy Agaiby,General Manager

Hi Marnie,Thank you for your rating. We appreciate your feedback and hope to continue providing you with a positive experience during your future stays. If there's anything specific you'd like to share or any areas where we can improve, please don't hesitate to let us know. We're here to ensure your satisfaction.Regards,Ramy Agaiby,General Manager

Dear Robert,Thank you for your five-star rating! We're delighted that you had a fantastic experience during your stay. Your satisfaction is our priority, and we look forward to providing you with another exceptional stay in the future. If you ever have any comments or suggestions, feel free to share them with us.Regards,Ramy Agaiby,General Manager

Dear Larue,Thank you for your five-star rating! We're delighted that you had a fantastic experience during your stay. Your satisfaction is our priority, and we look forward to providing you with another exceptional stay in the future. If you ever have any comments or suggestions, feel free to share them with us.Regards,Ramy Agaiby,General Manager

Hi Rylee,hank you for your feedback! We're pleased to hear you enjoyed our service. We look forward to hosting you again soon!Regards,Ramy Agaiby,General Manager

Hi Christina,Thank you for your feedback. We apologize for the inconvenience you experienced with the room placement and noise. Your comments are important to us, and we'll work on addressing these issues. Please contact us directly if you decide to give us another chance, so we can ensure a better experience for you.Regards,Ramy Agaiby,General Manager

Dear Ben,Thank you for your five-star rating! We're delighted that you had a fantastic experience during your stay. Your satisfaction is our priority, and we look forward to providing you with another exceptional stay in the future. If you ever have any comments or suggestions, feel free to share them with us.Regards,Ramy Agaiby,General Manager

Dear Lillian,Thank you for your rating. If there's anything specific you'd like to share about your experience, we're here to listen and improve. Feel free to reach out if you have any feedback you'd like to share.Regards,Ramy Agaiby,General Manager

Hi Richard,Thank you for your valuable feedback! We're pleased to hear that you found our hotel convenient and clean, and we're glad our staff could assist you during your stay. We appreciate your suggestion regarding the shuttle frequency and will definitely take it into consideration as we strive to improve our services. We hope to have the opportunity to welcome you back in the future!Regards,Ramy Agaiby,General Manager

Hi Joan,Thank you for your feedback! We're glad you found our hotel comfortable and reasonably priced. We hope to welcome you back soon!Regards,Ramy Agaiby,General Manager

Hi Mary,Thank you for your rating. We appreciate your feedback and hope to continue providing you with a positive experience during your future stays. If there's anything specific you'd like to share or any areas where we can improve, please don't hesitate to let us know. We're here to ensure your satisfaction.Regards,Ramy Agaiby,General Manager

Dear McKenzie,Thank you for your five-star rating! We're delighted that you had a fantastic experience during your stay. Your satisfaction is our priority, and we look forward to providing you with another exceptional stay in the future. If you ever have any comments or suggestions, feel free to share them with us.Regards,Ramy Agaiby,General Manager

Dear Oliver,Thank you for sharing your feedback with us. We sincerely apologize for any inconvenience you experienced regarding breakfast during your stay. Your comments are valuable to us as we continually strive to improve our services.We understand the importance of a convenient breakfast option, especially for guests with busy schedules like yourself. We will review our breakfast offerings to ensure clarity and make necessary improvements.Thank you for choosing to stay with us, and we hope to have the opportunity to welcome you back for a more seamless experience in the future.Best regards,Ramy Agaiby,General Manager

Dear Marulyn,Thank you for your recent stay and for taking the time to leave us a 5-star review! We're delighted to hear that you enjoyed your experience with us.We hope to welcome you back soon for another wonderful stay!Regards,Ramy Agaiby,General Manager

Dear Maureen,Thank you for choosing to stay with us and for leaving a 4-star review. We appreciate your feedback and hope to have the opportunity to exceed your expectations during your next visit.Best regards,Ramy Agaiby,General Manager

Hi Leesa,Thank you for your feedback! We're glad you enjoyed our excellent location and found good value in your stay. We look forward to welcoming you back!Regards,Ramy Agaiby,General Manager

Dear Lara,Thank you for your recent stay and for taking the time to leave us a 5-star review! We're delighted to hear that you enjoyed your experience with us.We hope to welcome you back soon for another wonderful stay!Regards,Ramy Agaiby,General Manager

Dear Michelle,Thank you for taking the time to share your detailed feedback with us. We sincerely apologize for the issues you encountered during your stay. Your comments are invaluable to us as we strive to provide exceptional experiences for all our guests.We regret that the condition of your room did not meet your expectations. Rest assured, we have taken note of your concerns regarding the maintenance issues, cleanliness, and room amenities, and we will address them promptly with our maintenance and housekeeping teams to ensure that these issues are resolved.Regarding the shuttle service, we apologize for any inconvenience caused by the inconsistency in the schedule. We will review our shuttle operations to ensure a more reliable and timely service for our guests.On a positive note, we're glad to hear that you found our staff to be friendly and helpful, and that you enjoyed the convenience of our complimentary airport shuttle service and the amenities offered by our attached restaurant and bar, Moxies.We appreciate your feedback and hope to have the opportunity to welcome you back for a more pleasant stay in the future.Best regards,Ramy Agaiby,General Manager

Dear Katherine,Thank you for choosing to stay with us and for leaving a 4-star review. We appreciate your feedback and hope to have the opportunity to exceed your expectations during your next visit.Best regards,Ramy Agaiby,General Manager

Dear Emma,Thank you for your recent stay and for taking the time to leave us a 5-star review! We're delighted to hear that you enjoyed your experience with us.We hope to welcome you back soon for another wonderful stay!Regards,Ramy Agaiby,General Manager

Dear Richard,Thank you for sharing your feedback with us. We apologize for any inconvenience caused by the size of your room not meeting your expectations.We understand the importance of providing comfortable accommodations at a fair price, and we regret that we fell short in this regard during your stay. Your comments are valuable to us, and we will take them into consideration as we continually strive to improve our offerings.If there's anything else we can do to enhance your experience or address any concerns you may have, please don't hesitate to reach out to us directly.We appreciate your patronage and hope to have the opportunity to welcome you back for a more satisfying stay in the future.Best regards,Ramy Agaiby,General Manager

Dear Marvis,Thank you for choosing our hotel for your recent stay. We're thrilled to hear that our shuttle service to the airport met your expectations and provided you with a convenient experience.We appreciate your feedback and hope to welcome you back for another excellent stay in the future.Best regards,Ramy Agaiby,General Manager

Dear Pamela,Thank you for choosing to stay with us and for leaving a 4-star review. We appreciate your feedback and hope to have the opportunity to exceed your expectations during your next visit.Best regards,Ramy Agaiby,General Manager

Dear Sheldon,Thank you for choosing to stay with us. We appreciate your feedback and hope you had a comfortable stay.Best regards,Ramy Agaiby,general Manager

Dear Ishwan,Thank you for your recent stay and for taking the time to leave us a 5-star review! We're delighted to hear that you enjoyed your experience with us.We hope to welcome you back soon for another wonderful stay!Regards,Ramy Agaiby,General Manager

Dear Gary,Thank you for your recent stay and for taking the time to leave us a 5-star review! We're delighted to hear that you enjoyed your experience with us.We hope to welcome you back soon for another wonderful stay!Regards,Ramy Agaiby,General Manager

Dear Pin,Thank you for sharing your concerns with us. We apologize for any inconvenience caused by the absence of complimentary amenities during your stay, particularly the lack of a bottle of water.We strive to provide exceptional value and service to all our guests, and it is disappointing to hear that we fell short of your expectations in this regard. Your feedback is important to us, and we will review our offerings to ensure that our guests receive the amenities they expect and deserve.If there's anything else we can do to make your stay more comfortable, please don't hesitate to let us know. We appreciate your patronage and hope to have the opportunity to welcome you back for a more satisfying experience in the future.Best regards,Ramy Agaiby,General Manager

Dear Emelizza,Thank you for choosing to stay with us during your layover. We're delighted to hear that you found our property clean and convenient for your needs, especially with our shuttle service to the airport.If there's anything else we can assist you with during your stay, please feel free to let us know. We hope you have a comfortable and pleasant layover with us.Best regards,Ramy AgaibyGeneral Manager

Dear Stephanie,Thank you for choosing to stay with us and for leaving a 4-star review. We appreciate your feedback and hope to have the opportunity to exceed your expectations during your next visit.Best regards,Ramy Agaiby,General Manager

Hi Joseph,Thank you for sharing your feedback! We're delighted to hear that you enjoyed your stay with us. Providing a clean, peaceful environment close to amenities is always our priority. We're glad you found the room to your liking. We hope to welcome you back soon for another wonderful experience!Regards,Ramy Agaiby,General Manager

Dear Olga,We're thrilled you had a great dining experience with us! Maintaining a clean environment and serving delicious food are top priorities. Thank you for appreciating our efforts. We look forward to serving you again soon!Regards,Ramy Agaiby,General Manager

Hi John,Thank you for awarding us a five-star rating! We're thrilled to hear that you had a fantastic experience with us. Your satisfaction is our top priority, and we hope to have the pleasure of hosting you again soon for another wonderful stay. If there's anything else we can do to enhance your experience next time, please feel free to share.Regards,Ramy Agaiby,General Manager

Hi Stewart,We sincerely apologize for any inconvenience caused by the room assignment. Our aim is always to accommodate guest preferences to the best of our ability, and we regret that we fell short in this instance. Your feedback is invaluable, and we'll use it to improve our processes and ensure a more seamless experience for our guests in the future. If there's anything else we can do to make it right, please don't hesitate to reach out. We appreciate your understanding and hope to have the opportunity to welcome you back for a much-improved stay.Regards,Ramy Agaiby,General Manager

Hi Rachel,We sincerely apologize for the cleanliness issues you encountered during your stay. It's unacceptable for our standards to fall short in maintaining a clean and comfortable environment for our guests. Your feedback regarding the dusty baseboards and the overall condition of the room is invaluable to us, and we appreciate you bringing it to our attention.Rest assured, we have addressed this matter with our housekeeping team to ensure that thorough and regular cleaning procedures are implemented to prevent such issues from occurring in the future. Additionally, we will review the condition of our rooms to address any areas that may need refreshing or updating.We're truly sorry for the disappointment this may have caused, and we hope you'll consider giving us another chance to exceed your expectations on your next visit. Your satisfaction is our top priority, and we're committed to providing you with a more enjoyable experience. If there's anything else we can do to make amends, please don't hesitate to let us know.Regards,Ramy Agaiby,General Manager

Dear Verna,Thank you for your kind words! We're delighted to hear that you had a comfortable stay with us and that you found our amenities convenient, from the comfortable bed to the ease of check-in and the convenience of having Moxies restaurant on-site. Our complimentary airport shuttle service is designed to make your travels smoother, and we're glad you found it helpful. We truly appreciate your recommendation and look forward to welcoming you back on your next trip from the airport!Regards,Ramy Agaiby,General manager

Hi Robert,Thank you for your rating. We appreciate your feedback and hope to welcome you back again in the future. If there's anything specific you feel we can improve upon to earn that fifth star next time, please don't hesitate to let us know.Regards,Ramy Agaiby,General Manager

Hi Amanda,We're deeply sorry to hear about your disappointing experience during your recent stay with us. Your feedback regarding the dated condition of the room, the condition of the desk chair, and the cleanliness issues you encountered is genuinely concerning and falls well below the standards we strive to uphold.Please accept our sincerest apologies for the inconvenience and discomfort you experienced. We take your comments very seriously and will be addressing these issues with our housekeeping and maintenance teams immediately to ensure that such lapses in cleanliness and room condition are rectified and do not recur in the future.We understand your frustration and disappointment, and we're truly sorry that we fell short of meeting your expectations. We appreciate your feedback as it helps us to improve and provide better experiences for our guests in the future.If you would be willing to give us another chance, we would welcome the opportunity to make it up to you and provide you with the exceptional stay you deserve. Please don't hesitate to reach out to us directly so that we can ensure your next visit exceeds your expectations.Regards,Ramy Agaiby,General Manager

Hi Fiona,We're disheartened to learn that you encountered unfriendly staff members during your stay. Providing warm and welcoming service is a top priority for us, and we sincerely apologize for any instances where this fell short of your expectations. Your feedback is invaluable, and we will address this issue with our team to ensure that all staff members uphold the highest standards of hospitality.Please know that your comfort and satisfaction are of the utmost importance to us, and we appreciate you bringing this matter to our attention. If there's anything else we can do to make amends or if you have any further feedback, please don't hesitate to reach out to us directly. We hope to have the opportunity to welcome you back in the future and provide you with the exceptional service you deserve.Regards,Ramy Agaiby,General Manager

Dear Victoria,Thank you for your valuable feedback. We're delighted you found the room comfortable. We apologize for the inconvenience with the bathroom fan and bathtub drain. Rest assured, we'll address these issues promptly to enhance your experience in the future. We hope to welcome you back soon!RegardsRamy Agaiby,General Manager

Hi Murthy,We're thrilled to hear that you enjoyed your stay with us! Providing a comfortable and affordable experience close to dining options like Denny’s and other restaurants is what we aim for. We're glad you found our on-site restaurant to your liking as well. Thank you for choosing to stay with us, and we look forward to welcoming you back again soon!Regards,Ramy Agaiby,General Manager

Hi Rita,Thank you for your continued loyalty and for choosing to stay with us multiple times! We're delighted to hear that you consistently find our rooms clean and comfortable for your overnight stays. Making your travel experience seamless and convenient, especially for early flights, is our priority, so we're pleased that our proximity to the airport and our shuttle service have been beneficial for you. We appreciate your kind words and look forward to welcoming you back for many more comfortable stays in the future!Regards,Ramy Agaiby,General Manager