Hotell med pool i Vega Baja

“It was great”

“First room wasn’t cleaned from toothpaste on the mirror to white spots on the picture above the bed (headboard) and the doors keypad had wires hanging out. Second room was ok. Room Doors are hard to open and balcony doors as well I cut my finger on the because of how bad they are to open and close. Pool bar bartenders are slow and not friendly the pool bar closes way to early. Only place to get food was by the pool. Small coffee and breakfast bar in lobby but not open long enough. No restaurant...

“We booked two rooms; one was good. The other had a broken AC and smelled damp. The staff took the problem seriously and tried to resolve it. When that didn’t work, we were given a new room that was good in every way. The staff were consistently excellent! The pool is minimal, absolutely not what I expected. As a result, none of us or our three children wanted to swim. The breakfast was poor—neither tasty nor offering a good selection. It was okay, but not worthy of the Hyatt name.”

“Beautiful views ”

“Big room, the condition of the hotel was quite low. Problems with the bathroom, needed to tell the staf 3 times.”