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Recensioner av APLEND Tatry Holiday

3 out of 5
APLEND Tatry Holiday
Tatranská 4, Velky Slavkov

Recensioner

8,2

Väldigt bra

10 - Fantastiskt i betyg. 7 av 18 recensioner" "
8 - Bra i betyg. 5 av 18 recensioner" "
6 - Okej i betyg. 6 av 18 recensioner" "
4 - Dåligt i betyg. 0 av 18 recensioner" "
2 - Väldigt dåligt i betyg. 0 av 18 recensioner" "

8,6/10

Renlighet

8,0/10

Personal och service

7,8/10

Boendets skick och faciliteter

Recensioner

6/10 Okej

Fan

Affärsresenär
Bodde här 1 natt i september 2023

8/10 Bra

Paul

Reste med familjen
Gillade: Renlighet, boendets skick och faciliteter och rummets bekvämlighet
Bodde här 4 nätter i augusti 2019
Svar från Online Marketer, APLEND s.r.o. 2 sep. 2019
Dear Guest, thank You very much for taking the time to rate APLEND Tatry Holiday Resort. We are always grateful to receive feedback. Our guests' opinion is an invaluable part of perfecting the service we work so hard to bring our guests. Let me thank You for choosing to stay at our resort when being in the High Tatras as well. We truly appreciate trust You placed in APLEND brand. Based on Your rating I suppose there were some key parts You were not completely satisfied with. If there is anything we can improve, do not hesitate to let us know! I believe You spent a pleasant time in Tatry Holiday Resort and that overall Your experience was positive. We do hope You give us another chance as we will definitely improve our services. We look forward to seeing You soon. Sincerely, Ing. Lenka Matejková

10/10 Fantastiskt

Katerina

Gillade: Renlighet, personal och service och rummets bekvämlighet
Stojí za návštěvu ;)
Krásné prostředí a úžasný pobyt :)
Bodde här 3 nätter i juni 2019
Svar från Adriána Martinková/rezervačné oddelenie 8 aug. 2019
Vážený hosť. Ďakujeme za dôveru, ktorú ste svojím pobytom vložili do značky APLEND. Nesmierne si vážime Váš výber ubytovacieho zariadenia! Každý deň sa snažíme poskytovať prvotriedne služby. Veľmi nás teší, že ste prežili príjemný pobyt a boli ste spokojný s poskytnutým servisom. Vaše pohodlie je pre nás prioritou. Veríme, že Vás budeme môcť čoskoro opäť privítať! S prianím pekného dňa

10/10 Fantastiskt

Verifierad resenär

Bodde här 2 nätter i maj 2019
Svar från Mgr. Adriána Martinková 15 maj 2019
Dear guests, thank You for time spent by rating apartmen in Tatry Holiday Resort in Veľký Slavkov. Your sincere opinion is essential for future progress of our company. Thank You for sharing Your point of view with us. We are happy to see You liked our accommodation! It was our pleasure to have You while Your stay in the Tatras! Hopefully, we will see each other soon again! Sincerely, Mgr. Adriána Martinková

6/10 Okej

Verifierad resenär

Gillade: Renlighet, boendets skick och faciliteter och rummets bekvämlighet
Svar från Mgr. Adriana Martinková 17 mars 2019
Dear guest. Let me thank You very much for Your kind review. Every day we strive to improve provided services. Thank You for being our guest. We believe we will have an opportunity to see each other soon again. We are already looking forward to Your next visit! Best Regards Mgr. Adriana Martinková

6/10 Okej

Roland

Gillade: Personal och service
za túto cenu sme očakávali krajšiu kúpeľňu, funkčné wifi...navyše zopár detailov ktoré by chceli údržbára
Svar från Online Marketer, APLEND s.r.o. 27 feb. 2019
Milý hosť, v prvom rade by som sa Vám rada poďakovala za Váš pobyt v APLEND Tatry Holiday Resort. Ceníme si Váš výber ubytovacieho zariadenia aj dôveru, ktorú ste vložili do našej značky. Nemali sme v úmysle sklamať Vaše očakávania. Každý deň sa snažíme zlepšovať kvalitu poskytovaných služieb a vytvárať štandardy na vysokej úrovni. Mrzí nás, že ste neboli spokojný s ubytovaním v našom rezorte. Ďakujeme Vám však, že ste nás upozornili na vzniknuté problémy. Váš úprimný názor nás posúva vpred! V mene spoločnosti APLEND sa Vám ospravedlňujem za vzniknuté nepríjemnosti. Vašim pripomienkam sme sa aktívne venovali. Veríme, že nám dáte šancu dokázať Vám, že komfort a spokojnosť našich hostí sú pre nás prioritou. Bude nám potešením môcť Vás opäť privítať! S pozdravom, Ing. Lenka Hrapková

8/10 Bra

Verifierad resenär

Gillade: Renlighet, personal och service och boendets skick och faciliteter
Svar från Mgr. Adriana Martinková 17 mars 2019
Dear Guest. Thank you for your review and for choosing our hotel. Your point of view is essential for future progress of our company! We are delighted to see You were satisfied with Your stay! Thank You for being our guest. We hope to welcome you back to the hotel in the near future. Best Regards Mgr. Adriana Martinková

6/10 Okej

ortal

Gillade: Renlighet och rummets bekvämlighet
צימרים נחמדים, אין שילוט למקום, היה מאוד קשה למצוא אותו
Svar från Online Marketer, APLEND s.r.o. 27 feb. 2019
Dear Guest, firstly, I would like to thank You very much for Your stay in the APLEND Tatry Holiday Resort. We appreciate trust You placed in our brand. Let me thank You for Your feedback as well. Your opinion helped us get better for the guests. Every day we strive to do our best for our guests. We are sorry to see there were some inconveniences during Your stay. We did not intend to let You down. Thank You for bringing the issue with signposts to our attention. We have already worked on this problem. Hopefully, You will not have a problem to find our accommodation. We believe You will give us a chance to welcome You soon again! Thank You for being our guest! Sincerely, Ing. Lenka Hrapková

8/10 Bra

ALGIS, Kėdainiai

Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Viešbutį reikėjo ilgai ieškoti. Nes nebuvo naujų nuorodų.
Svar från Online Marketer, APLEND s.r.o. 27 feb. 2019
Dear Guest, let me thank You very much for Your stay as well as for Your feedback. We appreciate Your choice of accommodation. Your sincere opinion is essential for future progress of our company. We are sorry to see You had a problem to find our accommodation. I understand how uncomfortable Your situation must have been. We have already worked on several signposts. Hopefully, it will be much easier for You to find the Tatry Holiday Resort. We are sorry for any inconveniences. We believe You will give us a second chance. We are looking forward to Your next stay with APLEND! Sincerely, Ing. Lenka Hrapková

6/10 Okej

Iwona, Tyczyn

Gillade: Renlighet, personal och service och rummets bekvämlighet
Apartament ogólnie w porządku, przestronny i wygodny. Jednak są i niedociągnięcia, np. zatkane odpływy w prysznicu i umywalce, brak półki w łazience, bardzo słaby sygnał wi-fi. Hotel znajduje się bezpośrednio przy ulicy, ale ruch jest niewielki, więc to nie przeszkadza. Duży plus za zamykany parking. Zaraz obok hotelu znajduje się bardzo dobra restauracja z daniami regionalnymi.
Svar från Online Marketer, APLEND s.r.o. 27 feb. 2019
Dear Guest, firstly, I would like to thank You very much for Your stay in the APLEND Tatry Holiday Resort. We appreciate Your choice of accommodation. Let me thank You for Your feedback as well. Your sincere opinion helps us get better for our guests. We are sorry to see You were not satisfied with the whole stay. Every day we strive to improve provided services. Thank You for bringing the issue with insufficient equipment to our attention. I apologize to You for any inconveniences. On the other hand, I would love to announce to You that APLEND has already worked on Your remarks. We believe You will visit our resort again and see the progress for Yourself. Best Regards, Ing. Lenka Hrapková

8/10 Bra

Ladislav, Praha

Gillade: Renlighet, personal och service och rummets bekvämlighet
Využili jsme opět po roce a spokojenost. Jako základna pro letní turistiku po Vysokých Tatrách naprosto ideální.
Svar från Online Marketer, APLEND s.r.o. 27 feb. 2019
Milý hosť, dovoľte mi poďakovať Vám za Váš pobyt v APLEND Tatry Holiday Resort. Nesmierne si vážime Váš výber ubytovacieho zariadenia. Nič nás neteší viac, ako spokojný klient, ktorý sa k nám opakovane vracia. Vaše pozitívne hodnotenie a opakujúce sa rezervácie sú našou najväčšou pochvalou! Ďakujeme Vám aj za čas, ktorý ste si našli na hodnotenie nášho rezortu. Váš úprimný názor nám pomáha rásť. Každý deň sa snažíme zlepšovať poskytované služby. Sme veľmi radi, že ste v Tatry Holiday Resort prežili ďalší príjemný pobyt. Tešíme sa na Vaše ďalšie návštevy! S pozdravom, Ing. Lenka Hrapková

8/10 Bra

Ieva, Latvia

Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Good hotel
Everything was good - room very big, comfortable bed, good kitchen equipment. The only minus is super thin walls - we could hear every word from the neighbor room. And from my 5 years old son I had to answer some tricky questions about what are they doing behind the wall:)
Svar från Online Marketer, APLEND s.r.o. 27 feb. 2019
Dear Guest, let me thank You for Your stay in the APLEND Tatry Holiday Resort. We appreciate trust You placed in our brand. Thank You for sharing Your opinion with us, as well. Your sincere feedback helped us get better for the guests. Every day we strive to provide first-class services. We are delighted to see You spent a pleasant stay in the High Tatras. I would like to apologize to You and to Your son for any inconveniences. We did not intend to cause You any problems. Hopefully, You will visit us again. We will do our best not to disappoint You! Best Regards, Ing. Lenka Hrapková

10/10 Fantastiskt

Natalia, Гатчина

Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Хороший недорогой отель
Останавливались на неделю с семьей и друзьями. Все понравилось.
Svar från Online Marketer, APLEND s.r.o. 27 feb. 2019
Dear Guest, let me thank You very ,uch for choosing APLEND Tatry Holiday Resort. We appreciate trust You placed in our brand. Our highest priority is for the guests to feel welcome and comfortable. We are happy to see You were satisfied with provided services. Your opinion is essential for future progress of our company. Hopefully, we will see each other soon again! Thank You for being our guest! Sincerely, Ing. Lenka Hrapková

10/10 Fantastiskt

Oleg, Гатчина

Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Горные лыжи в высоких татрах!!!
Удобное расположение, рядом аквапарк, термы и горы. Были на авто, на территории прекрасный ресторан!!! Отлично, рекомендую!!!
Svar från Online Marketer, APLEND s.r.o. 27 feb. 2019
Dear Guest, thank You for the time spent by rating the APLEND Tatry Holiday Resort. It was our pleasure to be a part of Your Slovak holidays. Your sincere opinion is truly important for future progress of our company. Our highest priority is for the guests to have a pleasant stay. We are really happy to see You were satisfied with our accommodation, location of the Tatry Holiday Resort and with restaurant Salaš, as well. I am delighted to announce to You that APLEND has expanded facilities for children since Your last review. We believe You will come to the Tatry Holiday Resort again and see for Your self. Best Regards, Ing. Lenka Hrapková

6/10 Okej

Verifierad resenär

Gillade: Renlighet
Gillade inte: Personal och service
-9, windy and pitch dark: go look for a brown door
The apartment was clean, warm and spacious. The kitchen was well equipped. However, the bathroom had nowhere to mount the shower head or put down soap etc. Towels minimal. The toilet fan not working. Seemed like a place that would be ok in the summer but in the winter needs to be better appointed. Checkin most disappointing. It was -13 and pitch dark outside and the receptionists were unsure how to direct us to our apartment in the large estate. All they could say was to look for a brown door! It would have taken five minutes to walk us to our apartment and back to their office. Instead it took what seemed like a long time to hunt it down across broken pavements and fences and finally only due to the kindness of some tenants who could hear us fumbling around outside. Checkout however was very friendly. Different staff.
Svar från Online Marketer, APLEND s.r.o. 27 feb. 2019
Dear Guest, firstly, let me thank You for Your stay in the APLEND Tatry Holiday Resort. We appreciate trust You placed in our brand. I am very sorry to see there were several problems during Your stay. We did not intend to disappoint You. Thank You for bringing the issue associated with signposts to our attention. APLEND has already worked on this problem. Hopefully, it will be much easier for You to find the accommodation next time. On behalf of APLEND I would like to apologize to You for any further inconveniences. I understand how uncomfortable Your situation must have been. Hopefully, You will give us another chance to prove to You that Your contentment is our highest priority. Sincerely, Ing. Lenka Hrapková

10/10 Fantastiskt

Laďa

Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Svar från Mgr. Adriana Martinková 17 mars 2019
Dear Guest. Firstly, let me thank You for the time You spent by rating our hotel.. Our main goal is for the guests to feel welcome and be satisfied with provided services. Based on Your review, we believe You spent a pleasant stay in the High Tatras. Hopefully, we will see each other soon again Best Regareds Mgr. Adriana Martinková

10/10 Fantastiskt

Rodzina 2+2, Lezajsk

Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
pokuj typu studio
jakość w stosunku do ceny, optymalna. Doskonałe położenie całego osrodka pomiedzy Popradem a Wysokimi Tatrami. Bardzo miła obsługa, bezproblemowo mozna porozumiewac sie po polsku. Program animacyjny dla dzieci w cenie. Place zabaw dla dzieci odsuniete od dróg wew. i oczywiscie od drogi głównej ( w tym jeden przy samej restauracji). Na terenie restauracja z menu dnia w b.dobrej cenie. W budowie mały basen i sauna. Polecam
Svar från Online Marketer, APLEND s.r.o. 27 feb. 2019
Dear Guest, let me thank You very much for Your stay in the APLEND Tatry Holiday Resort. We appreciate trust You placed in APLEND brand. Secondly, I would like to thank You for Your kind review. Your sincere opinion is essential for future progress of our company. Thank You for sharing Your point of view with us. Every daywe strive to provide first-class services. We are happy to see You were satisfied not only with Your accommodation, but also with APLEND team members, restaurant Salaš and with facilities in the resort. I would love to announce to You that since Your review APLEND has expanded facilities for families with children. We believe You will give us an opportunity to show You our progress. We are looking forward to Your next stay with APLEND! Sincerely, Ing. Lenka Hrapková

10/10 Fantastiskt

Martin, Brno

Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Dobrá poloha
wifi připojení na internet není moc stabilní, vhodné víc pro dovolenou a relax než jako já služebně ;-)
Svar från Online Marketer, APLEND s.r.o. 27 feb. 2019
Milý hosť, v prvom rade by som Vám rada poďakovala za Váš pobyt v APLEND Tatry Holiday Resort. Nesmierne si vážime Váš výber ubytovacieho zariadenia. Rada by som Vám poďakovala aj za čas, ktorý ste strávili hodnotením nášho rezortu. Váš úprimný názor je veľmi dôležitý pre ďalší rast našej spoločnosti. Každý deň sa snažíme zlepšovať poskytované služby a vytvárať tak vysoký štandard v prospech hostí. Ďakujeme, že ste nás upozornili na problém s WiFi pripojením. Mrzí nás, pokiaľ sme Vám spôsobili nepríjemnosti. Nemali sme v úmysle sklamať Vaše očakávania. S radosťou Vám však oznamujem, že sme na probléme aktívne pracovali. V súčasnosti je pokrytie WiFi v areáli Tatry Holiday Resort na lepšej úrovni. Neustále sa snažíme zlepšovať internetové pripojenie pre vyšší komfort hostí. Veríme, že nám dáte príležitosť ukázať Vám naše pokroky. Tešíme sa na Vaše ďalšie pobyty s APLEND! S pozdravom, Ing. Lenka Hrapková