Exteriör
Se tillgänglighet

Recensioner av Alloggi Acquavita

Alloggi Acquavita
Cannaregio - Calle Venier 4852, Venice, VE

Recensioner

7,6

Bra

10 - Fantastiskt i betyg. 62 av 220 recensioner" "
8 - Bra i betyg. 88 av 220 recensioner" "
6 - Okej i betyg. 35 av 220 recensioner" "
4 - Dåligt i betyg. 21 av 220 recensioner" "
2 - Väldigt dåligt i betyg. 14 av 220 recensioner" "

8,2/10

Renlighet

7,8/10

Personal och service

7,0/10

Bekvämligheter

7,4/10

Boendets skick och faciliteter

7,0/10

Hållbarhet

Recensioner

2/10 Väldigt dåligt

Stina

Gillade inte: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Rekommenderas inte
Hotellet har ingen personal i receptionen och när vi anlände, fick vi ringa ett nummer som stod på ytterdörren och sedan vänta 15 minuter utanför (över 30 grader varmt). Vi bodde i rum 1, familjerum/svit. Rummet städades aldrig under de tre dagar vi bodde där. Sänglamporna hade inga glödlampor och flera taklampor gick inte heller att tända. Toalettpapperet tog slut och det fanns ingen att fråga om mer. Papperskorgarna i rummet bad jag om att få nya påsar till, men annars hade vi inte fått några. Det fanns en kvinna som kom någon timme per dag, men vi vet inte riktigt vad hon gjorde där. Läget är mycket bra. AC:n fungerar om man sätter den på 35 grader (max). Men välj ett annat hotell.
Bodde här 3 nätter i juli 2018

10/10 Fantastiskt

Juha

Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Bodde här 3 nätter i augusti 2017

10/10 Fantastiskt

iréne

Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
One night in Venice
Me and my husband stayed here for one night. Everything went smoothly without any real interaction with any staff. I got an email 2 days before we arrived and in it were the code to the front door and a map to the hotel. Easy to find (even in google maps). We came in and on the desk were a note with our name and the key to the room. The room (nr 3) was excellent due to the price. Clean and with everything you need. Also good location in the town. On the downside is the slightly bad AC and perhaps the shower is a bit small if you are a bit bigger, but in general a very good stay for a very good price!
Bodde här 1 natt i juli 2017

8/10 Bra

Daniel

Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Bodde här 3 nätter i juli 2017

10/10 Fantastiskt

Patrik, Stockholm

Gillade: Renlighet, boendets skick och faciliteter och rummets bekvämlighet
Charmigt och bra läge
Fantastiskt litet och mysigt hotell med utsikt över kanalen. Kort gång väg om ca 10 min till Markusplatsen med mera. Fina stora rum och alltid frukost på sängen var ett extra plus.

8/10 Bra

Verifierad resenär

Gillade: Renlighet, boendets skick och faciliteter och rummets bekvämlighet
nice room, ok breakfast
Nice rooms, ok breakfast.

4/10 Dåligt

Emili

Reste med sin partner
Gillade inte: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
We do not recommend staying here. I had high hopes as my conversations with the company before arrival was pleasant. They seemed to be very accommodating so thought this would be a nice stay. The man, Stefano, who checked us in was great and helpful! The issues started when we got to the “hotel”. - Our coffee machine didn’t work. We got a replacement one, but this should be checked before guest arrive. When we told the front desk man he seemed be annoyed that we were asked if these things could be fixed and blew us off. -Our toilet did not work. The toilet broke 3 times during our stay. We had to ask twice for it to be fixed, then it still broke again. Luckily my boyfriend was able to figure it out after an hour or so, but once again we shouldn’t have to be completely repairs when we are staying at a hotel. And no we never flushed any products down. -The bed frame was terrible. Any time you sat on the bed it would screech and move 2 feet. We constantly had to get up and push it back to the wall. All of this would be bearable, but the main issue was the front desk man. He should not be working in hospitality. He was aggressive towards us, and rude. He made the experience one we would never recommend to anyone else. Stay anywhere else. You’re paying hotel prices and this is not a hotel.
Bodde här 3 nätter i februari 2024

8/10 Bra

Paola Maria

Gillade: Renlighet, personal och service och boendets skick och faciliteter
Bodde här 2 nätter i november 2023

8/10 Bra

Paul

Reste med sin partner
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
.
Bodde här 3 nätter i oktober 2023

10/10 Fantastiskt

Bede

Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Great place to stay, very good value for money… I’ll be forever wondering who put that roof mirror in though.
Bodde här 3 nätter i september 2023

10/10 Fantastiskt

Miguel Ángel

Reste med sin partner
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Bodde här 2 nätter i augusti 2023

10/10 Fantastiskt

PELLEGERINO

Reste med sin partner
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Molto buona.
Bodde här 2 nätter i augusti 2023

10/10 Fantastiskt

Jonathan

Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Good location for sightseeing on a budget.
Quaint little guest house right on a canal. Easy to get around and see the whole citt from here.
Bodde här 2 nätter i april 2023

4/10 Dåligt

Suvi

Gillade: Renlighet och boendets skick och faciliteter
Gillade inte: Personal och service och rummets bekvämlighet
:I
Had to do check in in totally different location (aprox. 1km away from the building where the rooms were). So wasted some time because had to walk to different directions..
Bodde här 2 nätter i augusti 2022
Svar från Toni 30 aug. 2022
This information is alays provided on all bokking websites. Probably you should start and learn to read (if you are able) instead of complaining!

8/10 Bra

Kestas

Reste med sin partner
Gillade: Renlighet, personal och service och boendets skick och faciliteter
Very nice location. Be advised that the check in is about 10 minutes walk in another location from which you will get the keys and code for the front entrance.
Bodde här 1 natt i augusti 2022

8/10 Bra

Sara

Bodde här 1 natt i augusti 2022

2/10 Väldigt dåligt

mario

Affärsresenär, Reste med sin partner
Gillade inte: Personal och service, bekvämligheter och boendets skick och faciliteter
scarsissima attenzione al cliente. le chiavi vengono consegnate in una struttura e l'alloggio si trova da tutt'altra parte. indicazioni difficili da seguire e rintracciate dopo che è stato fornito un nuovo indirizzo. struttura senza reception il loco, ma per contro, utilizzata come deposito per lenzuola e biancheria sporche. al chek-in chiedono gli estremi di una c/credito per addebiti di costo della camera (già prepagata) e per eventuali danni, ma la firma è chiesta prima che il cliente possa prendere visione della camera stessa e quindi per verificare le effettive condizioni dell'immobile. alle nostre rimostranze l'addetto alla reception non ha saputo dire altro che lui era solo un addetto e che gli risultava che fosse tutto scritto nell'annuncio. pessima esperienza. mai ricevuto un simile trattamento nonostante noi frequentiamo venezia molte volte l'anno.
Bodde här 2 nätter i juli 2022
Svar från Napo 24 juli 2022
Buonasera, tutte gli aspetti che Lei ha lamentato Vi sono stati comunicati prima che aveste effettuato la prenotazione sulla pagina pubblica del sito. Se le nostre condizioni per Voi non andavano bene, potevate fare a meno di prenotare. Però immagino che non avete letto niente, visto la Vostra ignoranza. Fate a meno di viaggiare. Grazie

2/10 Väldigt dåligt

Brittani

Reste med sin partner
Gillade inte: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
This property was filthy. My husband and I arrived to find a smelly, hot room, there were flies all in the shower and bathroom, several on the walls in the bedding area. There were little black hairs on the bed spread. The sheets were clean, but you could quickly see that the actually bedding covers were not. The refrigerator has black mold in it and the door into the street (we opened to try to get cool/fresh air) had so much trash in the space in between. This was an experience AFTER having the hardest time locating the actual room. And once locating the room, we were informed we have to go another 12 minutes walk (with all our bags) to check in and receive the keys. My husband and I were discugusted by the room and ultimately decided to book a Marriott hotel with my company discount just to get out. We didn't stay at all (other than the hour or so it took to find another place so last minute). Despite all of that, and pictures supporting our concern, the tenant was not willing to give us any sort of assistance or refund. His only offer was to have his housekeeping come the following day at 4 PM to clean (again). This was a lower-cost room, I understand. So amenities were not expected, I realize that. We just wanted a simple room, on the water to really immerse into the culture, I am a Marriott employee, so finding a nice affordable hotel is not an issue. I was seeking experience. One that yes, was cheaper, but that is NO excuse for the absolute filth of this room.
Bodde här 2 nätter i mars 2022

8/10 Bra

Bob

Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Bodde här 4 nätter i december 2021

10/10 Fantastiskt

YUMAR

Bodde här 1 natt i november 2021

4/10 Dåligt

Marco

Reste med sin partner
Gillade: Personal och service
Gillade inte: Bekvämligheter och boendets skick och faciliteter
Stanza piccolissima, con lavandino proprio in camera da letto. Bagno piccolissimo e senza bidet. Infissi in pessima condizione. Accessori e arredamento presenti nel minimo indispensabile (assente poggiasapone doccia, divisorio fisso doccia-bagno, c'è solo una tenda volante che fa si che il bagno si allaghi ad ogni utilizzo)
Bodde här 2 nätter i november 2021
Svar från Tom 15 nov. 2021
Ha prenotato la camera più economica della quale sono forniti anche la descrizione e foto sul sito dove ha prenotato. Cosa pensava? Di aver fatto l'affare del secolo pagando meno di 100€ per due giorni e alloggiando in una suite con vista canale? Intanto è evidente che lei non è abituato a leggere.

8/10 Bra

Fabio

Bodde här 1 natt i oktober 2021

8/10 Bra

FLORESTA

Gillade: Personal och service, bekvämligheter och boendets skick och faciliteter
Panorama suggestivo, lampadario interessante, pareti e tende simili a quelle di un nobile di stirpe regale dell' 800 . Specchio funzionale, ma con postazione poco efficace. Armadio superlativo con grucce. Fono palloso, TV con antenna difettosa, climatizzatore incompreso.
Bodde här 2 nätter i oktober 2021

8/10 Bra

Jossie

Reste med familjen
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Great location, nice spacious bedrooms. The only inconvenience is that the check-in location is different than where we stay, and that the check-in hours are very inflexible.
Bodde här 1 natt i september 2021

8/10 Bra

Sylvère

Gillade: Renlighet och rummets bekvämlighet
sejour
Si il y a des voisins, cela peut être bruyant Sinon Venezio cool
Bodde här 4 nätter i juli 2021

10/10 Fantastiskt

Wendy

Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Loved it!
Service was excellent. The girl at the front desk worked very hard to get the safe working for us. She didn't give up until she succeeded in finding the keys and new batteries. Bright charming spacious room, spotless, nice big windows looking over a schoolyard. Great location close to F.te Nove water taxi stop, just a short ride to Murano. Bed was very comfortable - a beautiful 4 poster. The fridge worked, the wardrobe was spacious and clean. The teensy weensy shower was quite an adventure. Only cons were: no screens on the windows so could not open them at night; and no elevator, which was only a minor issue on arrival and departure with luggage.
Bodde här 4 nätter i september 2019

6/10 Okej

Leonardo

Gillade: Renlighet
Gillade inte: Personal och service och boendets skick och faciliteter
Decepção
Se possível evitem esse hotel, pois passamos e vimos pessoas passarem por uma situação horrível. O check-in é feito até as 21:00 e sabia que iria chegar no local em cima da hora. Liguei para o recepcionista e ele me informou que poderia aguardar por um certo tempo. Porém meu voo atrasou e assim que cheguei em Veneza, por volta das 20:40, liguei para o estabelecimento mas ninguém atendeu. Continuei ligando várias vezes e quando cheguei no local a porta estava fechada. Por sorte uma pessoa que estava passando na rua me ajudou a achar um outro lugar para passar a noite, pois a cidade estava com quase todos os hotéis cheios. No dia seguinte, voltamos ao Locanda Acquavita e fomos forçados a pagar pela noite que não quiseram nos receber. E ainda por cima na última noite em que fiquei lá a mesma coisa aconteceu com outro casal. Também achei um absurdo o jeito que o gerente do hotel nos tratou ao saber da situação e o recepcionista ainda por cima quis ter razão e nos chamou de mentirosos, pois ele disse que esperou e não aparecemos. Um outro funcionário disse que normalmente quando isso acontece é cobrada uma taxa extra e ele mesmo aguarda o hóspede chegar, mas isso não ocorreu.
Bodde här 3 nätter i juni 2019

8/10 Bra

Verifierad resenär

Gillade: Rummets bekvämlighet
Strategic location !
Hôtel très bien situé et rapport qualité prix très correct.
Bodde här 2 nätter i oktober 2019

2/10 Väldigt dåligt

Verifierad resenär

Gillade inte: Personal och service och rummets bekvämlighet
Pésima recepción y baño incómodo
Llegué temprano y estaba lloviendo. Sabía que el check in era más tarde pero pensé que mínimo podía esperar ahí un rato sin mojarme y no me dejaron. El de la "recepción" me dijo que no podía entrar hasta la hora de check in. Por otro lado el baño súper incómodo, la regadera está literalmente en en escusado. O sea todo el baño es la regadera, como si dentro de la regadera estuviera el lavabo y el inodoro.
Bodde här 2 nätter i juli 2019

8/10 Bra

David

Gillade inte: Rummets bekvämlighet
Bodde här 2 nätter i juni 2019

8/10 Bra

Verifierad resenär

Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Locanda acquavita has an Italian charm. The rooms are clean and the location is ideal for getting to and from Fondemente Nova. There is not always hot water for the shower
Bodde här 4 nätter i juni 2019
Svar från toni 20 juni 2019
There is hot water. There was only an issue with the water on 1 day. thanks

8/10 Bra

Karl

Gillade: Renlighet
Preiswerte und zentrumsnahe Unterkunft in Venedig
Das Haus liegt im Norden von Venedig, aber in ein paar Gehminuten ist man mitten im Zentrum. Es ist für Venedig eine sehr preiswerte Unterkunft, man hat aber nicht die Annehmlichkeiten eines größeren Hotels wie 24-Stunden check-in. Um 21 Uhr sollte man vor Ort sein. Zimmer und Bad waren etwas beengt. Schön fand ich, dass Kaffee und Tee im Zimmer bereitgestellt wurden. Als positiv empfand ich auch das gute WLAN.
Bodde här 2 nätter i juni 2019

10/10 Fantastiskt

Howard

Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Walking distance to everywhere. Room is clean and comfortable.
Bodde här 1 natt i maj 2019

10/10 Fantastiskt

Elena

Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Bodde här 1 natt i maj 2019

8/10 Bra

Jacopo

Gillade: Renlighet och rummets bekvämlighet
Gillade inte: Personal och service
Ok per soggiorni brevi
Consiglio Locanda Acquavita a chi, come noi, ha bisogno di un punto di appoggio in posizione strategica a Venezia. La zona è infatti piacevole, tranquilla e vicinissima alle Fondamente Nove, terminal del vaporetto perfetto anche per viaggiare verso le altre isole della laguna. Il servizio è modesto: ad accoglierci c'era una sola ragazza che, nonostante la gentilezza e la cordialità, era l'unico riferimento per tutti gli ospiti. Di conseguenza abbiamo atteso un po' per effettuare le pratiche di check-in. Inoltre è stato macchinoso lasciare la cauzione, in quanto la gestione richiede gli estremi di una carta di credito (e non di debito) per effettuare la pre-autorizzazione di addebito: abbiamo dovuto optare per i contanti, il che ci ha forzati a tornare in struttura il pomeriggio della partenza. Perlomeno abbiamo depositato i bagagli. Comunque, non sono sicuro che l'operazione fosse infattibile con una carta di debito (è la prima volta che mi capita una cosa del genere). La camera a noi destinata era fin grande considerate le nostre esigenze (era più tripla che doppia) e si presentava ben fornita. Ciononostante la condizione della struttura e degli elementi d'arredo era tutto sommato mediocre: un rinnovo ad alcuni elementi logori non guasterebbe. Inoltre la privacy non era propriamente ottimale, visto che la camera era adiacente all'ingresso della struttura, separato da una semplice porta quindi non insonorizzata. Letto comodo e bagno privato sufficiente.
Bodde här 1 natt i april 2019

10/10 Fantastiskt

Verifierad resenär

Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Clean, charming and easy to walk to
Our room was much lovelier than the photos showed and was a warm, spacious, cosy place to come back to after a day exploring. We were a bit worried that it was far from the centre of Venice, and might spend too much on water ferries but it was actually a very easy, enjoyable 15 minute walk to the main square. Amazing value for money and I'd definitely recommend it. The only downside was that the pillows were too hard for me.
Bodde här 2 nätter i april 2019

6/10 Okej

LOK YIN

Gillade: Personal och service
Gillade inte: Renlighet
Hmmm.. so so
We didn't read through the reviews until we made the booking... so we sent an email to the hotel a week before arrival to re-confirm our booking and they gave us a prompt reply with door key to get into the property, so that we could leave our luggage at the reception in the morning we arrived Venice and return to the hotel in the afternoon for check-in. There was a staff at the check-in counter during the stated check-in hour, but the hotel location is quite far away from the train station. It can be difficult to locate the hotel as there is no large signboard at the entrance of the hotel. There were a few lampposts along the street but we had to use flash when pressing the door key at night. Good thing is that there is a water bus station few streets behind the hotel, so there are people walking down the street at night, making it less creepy when we return to the hotel late. Rooms are clean but the furniture are pretty old and there was a mini cockroach crawling at the wall on the first night. There is no tub in the toilet and the shower area can be too small for tall guys. Our room is on the first floor right opposite to the reception so the wifi connection was fine, but we heard other guests complaining at the front desk regarding the network issues during our stay. Overall, I believe there are better choices with the same price but it is still not a terrible choice for people who are on a budget.
Bodde här 2 nätter i april 2019

8/10 Bra

Etienne

Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
location agréable
quartier calme, bonne situation avec vue sur un canal, proche station vaporetto literie en bon état, seule la douche est trop petite
Bodde här 2 nätter i april 2019

10/10 Fantastiskt

Jake, Tacoma, WA USA

Reste med familjen
Gillade: Renlighet, personal och service och boendets skick och faciliteter
Great location, easy check-in process just follow the directions you get in your email. Only downside is the room is a bit small and the shower is above the toilet (no tub, just drains into floor). Perfect for our 1 night stay.
Bodde här 1 natt i april 2019

2/10 Väldigt dåligt

Verifierad resenär

Reste med sin partner
Gillade inte: Renlighet, personal och service och boendets skick och faciliteter
I am extremely disappointed in this hotel, I called the morning I reserved it for some questions several times, no answer. Expedia called a few times, there was no answer. I arrived hours later, no one answered the door, we rang door bell and no one answered. I have phone records of all the calls. I had drug my luggage all through Venice paid for transportation, I had to drag all my luggage through Venice again and pay for transportation out of there, I had to spend extra money on another hotel. I’m very disappointed in the service. They lied and told Expedia that they were there and they were not.
Bodde här 1 natt i februari 2019
Svar från Toni 12 apr. 2019
During our official checkin time 2-9 pm we have been there which can be testified by the guests which we have checked in that day. Who has told you that you can come in the morning time for check in? We have never offered this option. If this option is stated on your booking confirmation, send us a copy and we will refund you fully. I guess instead that you are not able to read and to understand the information provided.

8/10 Bra

Esther, madrid, España.

Reste med sin partner
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
En general todo muy bien,el personal encantador y la habitación número 4 preciosa con el baño nuevo. Pero tener limitado el tiempo de recepción hace que pierdas un poco el tiempo con las maletas en el caso de llegar pronto para querer aprovechar el día. Aún así recomendable 100%.
Bodde här 2 nätter i februari 2019

8/10 Bra

Verifierad resenär

Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Bien
Habitación cómoda. Un poco alejado del centro.
Bodde här 1 natt i januari 2019

10/10 Fantastiskt

Kizzy, Oxford

Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
I only read reviews after booking as the overall rating seemed good. I was concerned, however emailed the hotel about confirming my check in arrival time to which they responded very quickly. On the day of arrival, everything went smoothly. Our room was on the ground floor and very spacious and comfortable. Location was great. Close to lots of sites and good restaurants without it being too busy. The guy who checked us in was friendly and very helpful - thank you.
Bodde här 2 nätter i januari 2019
Svar från Jack 28 jan. 2019
Thanks

6/10 Okej

Francesco, Palermo

Gillade: Personal och service
Una struttura piacevole e confortevole. Posiziona abbastanza bene. Vicino piazza san marco. 10minuti a piedi
Bodde här 2 nätter i december 2018

8/10 Bra

Taise

Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Bom
O estabelecimento não possui uma recepção 24h, e eles enviam uma senha para acesso ao local antes da chegada dos hóspedes. Como minha reserva foi pelo hoteis.com, eu não recebi a senha, e com isso, ao chegar no local, dei de cara com a porta. Tive q pedir a uma pessoa no Brasil, para entrar em contato com a Hoteis.com para conseguir que alguém do hotel fosse noa receber. Até tudo se resolver foram mais de 2h na porta do hotel. Tirando o incoveniente da espera, gostei bastante do estabelecimento. A localização é bem agradável, e menos turística. Da estação de trem Sta Lucia até o hotel são uns 25 minutos caminhando. Fiquei no quarto 04. Era bem espaçoso, confortável, com vista p um canal e bem limpo. A pessoa que foi nos receber, Lucca, nos tratou muito bem e deu várias dicas.
Bodde här 3 nätter i november 2018

10/10 Fantastiskt

Carlo, Venezia

Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Ho prenotato questa locanda per due miei cugini, che non potevo ospitare a casa mia in occasione di una ricorrenza. E' molto vincita a dove abito. Sono stati molto soddisfatti della sistemazione. Anche a me è piaciuta. Ne terrò conto per altre occasioni future.
Bodde här 1 natt i november 2018

10/10 Fantastiskt

Pascal

Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Un séjour authentiquement vénitien!
Formidable! L'hôtel est une maison "banale" très vénitienne, située hors de la cohue touristique, près de l'embarcadère de Fondamente Nove, d'où l'on peut prendre un bateau pour Murano, Burano, Torcello, et aussi faire un superbe tour jusqu'à San Marco (52 minutes) en se laissant porter, en admirant les maisons faisant face à la mer. Très pratique, très propre, très calme, impeccable à tous points de vue.
Bodde här 3 nätter i oktober 2018

8/10 Bra

Natalya

Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Lovely room and great location: you can walk anywh
Everything was Lovely! People ard nice and friendly! Bed is very comfy 😊The only improvement: it would be nice to have couple of cups with kettle, few tea bags and just basic coffee
Bodde här 2 nätter i oktober 2018

6/10 Okej

Maria luisa

Gillade: Renlighet
Bodde här 1 natt i oktober 2018

6/10 Okej

colin, Oxfordshire

Gillade inte: Personal och service och boendets skick och faciliteter
Location okay
No one on reception !? Had a problem with Key Safe and did not have any contact number !! All our money ,passports ect were in the safe.Just by chance a worker popped in and was able to fix it .We missed our water bus connection and would have missed our plane had we not got a taxi from the bus station,costing 100 Euros !! So our experiance here was not at all good. I must thank two of the existing residents who tried very hard to help us which we were very grateful. The young lady in room no 1 was especially helpful and deserves a huge thank you. The two major issues were No 1. No contact number to reach for help. No 2. No instructions ref the Key Safe which was faulty .
Bodde här 3 nätter i september 2018