Terrass/Patio
Se tillgänglighet

Recensioner av Baglioni Hotel Luna - The Leading Hotels of the World

5 out of 5
Baglioni Hotel Luna - The Leading Hotels of the World
San Marco, 1243, Venice, VE

Recensioner

9,2

Underbart

10 - Fantastiskt i betyg. 703 av 975 recensioner" "
8 - Bra i betyg. 179 av 975 recensioner" "
6 - Okej i betyg. 53 av 975 recensioner" "
4 - Dåligt i betyg. 28 av 975 recensioner" "
2 - Väldigt dåligt i betyg. 12 av 975 recensioner" "

9,6/10

Renlighet

9,4/10

Personal och service

9,0/10

Bekvämligheter

9,0/10

Boendets skick och faciliteter

8,8/10

Hållbarhet

Recensioner

10/10 Fantastiskt

Johan, Lidingö

Reste med sin partner
Gillade: Renlighet, personal och service och bekvämligheter
Grand Old Dame! Beautiful interior and impeccable service! Best location in Venice!
Bodde här 3 nätter i september 2020

10/10 Fantastiskt

Verifierad resenär

Reste med familjen
Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Bodde här 1 natt i juli 2020

8/10 Bra

Daniel

Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet

10/10 Fantastiskt

Marcus

Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Läget!
En fantastisk upplevelse att få resa till Venedig och att få bo på detta hotellet bidrog starkt! Läget kan inte bli bättre och servicen oklanderlig! Hotellet börjar bli slitet (som hela Venedig), men de håller det i fräscht skick. Inget att klaga på!

10/10 Fantastiskt

Johan

Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Romantiska och fina rum
Trevligt hotell med mycket vänlig personal och möjlighet till transport direkt från flygplatsen.

10/10 Fantastiskt

Michael

Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Lyxhotell i utmärkt läge
Inte mycket att klaga på! Lyxigt, fräscht, fantastisk service. Lite oljud från gatan utanför, några möbler lite bedagade annars PERFEKT!

8/10 Bra

Verifierad resenär

Gillade: Renlighet, personal och service och rummets bekvämlighet
This is a mid-4 star hotel, not in any way a 5 star hotel. The service was overall great but a few minor things made the impression less than optimal. The concierge was not always attentive and the waiter acted without reasonably expected respect for our integrity/privacy. I have never experienced a waiter that acted so strangely before in my life actually. The equipment and furniture probably needs a bit of replacement. However, I liked the hotel and it was perfect for our first stay in Venice. I would probably not pick it if I ever go there again, but it's close to everything and that is something you appreciate first time you're in a city.

8/10 Bra

Galina, Stockholm

Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Best location in Venice but not much more extra!
The hotel and the surounding is perfect. You are close to everything. The hotel staff is very service minded and very friendly. The breakfast was perfect and the buffet was for our taste more then enough. However. The bathroom was i bit small and the didn't have air-condition that was possible to moderate. We asked the personal to lower the temperature but it was not possible. Therefore we had to sleep with open windows and was waken up early morning because of the noise from the street. The hotel had no place for nice relaxing time like a outside terrace with bar.

8/10 Bra

Luune

Gillade: Renlighet, personal och service och rummets bekvämlighet

10/10 Fantastiskt

Johanna

Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Amazing!
The hotel was fantastic! Among the best hotels I have ever experienced. The service was amazing och the rooms and decor of the hotel were stunning. It was expensive but really worth the money.

10/10 Fantastiskt

Alaa

Reste med sin partner
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Beautiful property a few yards from St Mark’s Sq. Super friendly and helpful staff. The rooms are spacious and bathrooms recently updated. Would definitely be our go to place to stay in Venice, the next time we visit. We highly recommend this place.
Bodde här 1 natt i maj 2024
Svar från Gianmatteo Zampieri 20 maj 2024
Dear Guest, Wish to thank you very much for your kind words true gratification for all the daily efforts of our team. Needless to say that we will share all your positive notes with the staff and in particular with those who have been closer to your during your stay. Thank you again for your kind review and we all look very much forward to welcoming you again to the Baglioni Hotel Luna for another magical experience. Gianmatteo Zampieri - General Manager

10/10 Fantastiskt

Jason

Reste med familjen
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Good
Bodde här 3 nätter i maj 2024
Svar från Gianmatteo Zampieri 20 maj 2024
Dear Guest, Wish to thank you very much for your kind words true gratification for all the daily efforts of our team. Needless to say that we will share all your positive notes with the staff and in particular with those who have been closer to your during your stay. Thank you again for your kind review and we all look very much forward to welcoming you again to the Baglioni Hotel Luna for another magical experience. Gianmatteo Zampieri - General Manager

10/10 Fantastiskt

Mechelle

Gillade: Renlighet
Bodde här 1 natt i maj 2024
Svar från Gianmatteo Zampieri 13 maj 2024
Dear Guest, We wish to thank you very much for your kind words. This is a gratification for the whole team that on daily basis work hard and strive for excellence. Hope to have the pleasure to meet you personally on your next stay in our lovely city Venezia. Gianmatteo Zampieri - General Manager

10/10 Fantastiskt

John

Reste med familjen
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Great location. Beautiful breakfast room, Accomodating staff.
Bodde här 4 nätter i april 2024
Svar från Gianmatteo Zampieri 10 maj 2024
Dear Guest, Wish to thank you very much for your kind words true gratification for all the daily efforts of our team. Needless to say that we will share all your positive notes with the staff and in particular with those who have been closer to your during your stay. Thank you again for your kind review and we all look very much forward to welcoming you again to the Baglioni Hotel Luna for another magical experience. Gianmatteo Zampieri - General Manager

10/10 Fantastiskt

sheila

Reste med sin partner
Gillade: Renlighet, personal och service och boendets skick och faciliteter
Really amazing place with excellent service and central to all the places to visit in Venice
Bodde här 2 nätter i april 2024
Svar från Gianmatteo Zampieri 3 maj 2024
Dear Guest, Wish to thank you very much for your kind words true gratification for all the daily efforts of our team. Needless to say that we will share all your positive notes with the staff and in particular with those who have been closer to your during your stay. Thank you again for your kind review and we all look very much forward to welcoming you again to the Baglioni Hotel Luna for another magical experience. Gianmatteo Zampieri - General Manager

10/10 Fantastiskt

Steve

Reste med sin partner
Gillade: Renlighet, bekvämligheter och boendets skick och faciliteter
absolutely beautiful hotel. Excellent service. Very accommodating. Superb location in Venice. Would highly recommend.
Bodde här 2 nätter i april 2024
Svar från Gianmatteo Zampieri 16 apr. 2024
Dear Guest, We wish to thank you very much for your kind words. This is a gratification for the whole team that on daily basis work hard and strive for excellence. Hope to have the pleasure to meet you personally on your next stay in our lovely city Venezia. Gianmatteo Zampieri - General Manager

10/10 Fantastiskt

Brian, Prior Lake

Reste med sin partner
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Beautiful Place. Wonderful staff.
Bodde här 3 nätter i januari 2024
Svar från Gianmatteo Zampieri 19 mars 2024
Dear Guest, Wish to thank you very much for your kind words true gratification for all the daily efforts of our team. Needless to say that we will share all your notes with the staff and in particular with those who have been closer to you during your stay. Thank you again for your kind review and we all look very much forward to welcoming you again to the Baglioni Hotel Luna for another magical experience. Gianmatteo Zampieri - General Manager

10/10 Fantastiskt

Karim

Bodde här 2 nätter i mars 2024
Svar från Gianmatteo Zampieri 8 apr. 2024
Dear Guest, Wish to thank you very much for your kind words true gratification for all the daily efforts of our team. Needless to say that we will share all your positive notes with the staff and in particular with those who have been closer to your during your stay. Thank you again for your kind review and we all look very much forward to welcoming you again to the Baglioni Hotel Luna for another magical experience. Gianmatteo Zampieri - General Manager

4/10 Dåligt

Marco

Affärsresenär, Reste med sin partner
Gillade: Renlighet och personal och service
Gillade inte: Bekvämligheter och boendets skick och faciliteter
Non serve avere una splendida location vicino a San Marco ed un ottimo personale professionale e simpatico per essere un 5 stelle lusso … Ma veniamo alle dolenti note…. - illuminazione della stanza pessima, molto belli i lampadari ma l impianto luci è stato studiato male. Oltre pessimi punti luce stessi, nella stanza o sei sotto i FREDDI fari o non hai alternative… il buio, niente luci basse calde e diffuse. Niente ambientazione soft. -bagno freddo (primo di marzo) L unica fonte di calore è lo scalda salviette …. - impianto di riscaldamento rumoroso - il letto non ha neppure un semplice topper che renderebbe più morbido il riposo -nel frigo bar solo alcool, niente acqua, solo 2 piccolissime bottiglie in omaggio esterne, quindi se hai sete devi chiamare il service di notte … - unica nota positiva la location, vicinissima a San Marco, è un personale professionale e gentile Quindi non posso che essere rimasto scontento. Non lo consiglio, c è di meglio - ed infine la colazione … banale, quasi da 3,stelle Ll
Svar från Gianmatteo Zampieri 18 mars 2024
Gentile Ospite, La ringraziamo per averci scelto per il suo soggiorno a Venezia. Ci spiace leggere la sua recensione. Accogliamo quanto de lei segnalato relativamente alle luci in camera che ci aiuterà nel nostro quotidiano sforzo al miglioramento. Riguardo alla colazione le segnaliamo che nel nostro buffet sono presenti circa 110 prodotti alimentari oltre alla carta addizionale che aggiunge ulteriori scelte di alto livello; inoltre è servita in un salone del '700 con affreschi degli allievi del Tiepolo. Molti viaggiatori l'hanno definita "spettacolare" ci spiace lei non abbia colto tutto ciò.Gianmatteo Zampieri - General Manager

4/10 Dåligt

Marco

Affärsresenär, Reste med sin partner
Gillade: Renlighet och personal och service
Gillade inte: Bekvämligheter och boendets skick och faciliteter
La location è ottima ed il personale professionale e gentile, tuttavia ritengo importante segnalare la pessima illuminazione all'interno della stanza, con un letto privo di topper e quindi non particolarmente comodissimo. Il bagno era freddo, (visto il periodo), e l'unico sistema di riscaldamento nella stanza è lo scaldasalviette...insomma , no basta avere degli ottimi arrrdi storici, ma contano molti fattori per un 5 stelle...
Bodde här 1 natt i mars 2024
Svar från Gianmatteo Zampieri 20 mars 2024
Gentile Ospite, la ringraziamo per averci scelto per il suo soggiorno a Venezia. Assieme a tutto il team faremo tesoro delle sue note per fornire ed anticipare le esigenze del cliente. Ci auguriamo di rivederla presto a Venezia. Gianmatteo Zampieri - General Manager

10/10 Fantastiskt

Jessica

Gillade: Renlighet, personal och service och boendets skick och faciliteter
Had an amazing stay for my birthday. The hotel staff couldn’t do enough for us and the concierge arranged some fantastic trips.
Bodde här 3 nätter i mars 2024
Svar från Gianmatteo Zampieri 9 mars 2024
Dear Guest, Wish to thank you very much for your kind words true gratification for all the daily efforts of our team. Needless to say that we will share all your positive notes with the staff and in particular with those who have been closer to your during your stay. Thank you again for your kind review and we all look very much forward to welcoming you again to the Baglioni Hotel Luna for another magical experience. Gianmatteo Zampieri - General Manager

10/10 Fantastiskt

Michael

Reste med familjen
Gillade: Renlighet, boendets skick och faciliteter och rummets bekvämlighet
Amazing hotel with top level service in an ideal location.
Bodde här 1 natt i februari 2024
Svar från Gianmatteo Zampieri 18 feb. 2024
Dear Guest, Wish to thank you very much for your kind words true gratification for all the daily efforts of our team. Needless to say that we will share all your notes with the staff and in particular with those who have been closer to you during your stay. Thank you again for your kind review and we all look very much forward to welcoming you again to the Baglioni Hotel Luna for another magical experience. Gianmatteo Zampieri - General Manager

10/10 Fantastiskt

Carlos

Reste med sin partner
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Beautiful hotel In fabulous location. Would definitely stay at the hotel again.
Bodde här 3 nätter i februari 2024
Svar från Gianmatteo Zampieri 14 feb. 2024
Dear Guest, Wish to thank you very much for your kind words true gratification for all the daily efforts of our team. Needless to say that we will share all your notes with the staff and in particular with those who have been closer to you during your stay. Thank you again for your kind review and we all look very much forward to welcoming you again to the Baglioni Hotel Luna for another magical experience. Gianmatteo Zampieri - General Manager

10/10 Fantastiskt

Thermoplastik

Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Alles sehr gut das Frühstück nicht so toll wie öfters in Italien
Bodde här 3 nätter i februari 2024
Svar från Gianmatteo Zampieri 14 feb. 2024
Dear Guest, Let us thank you for choosing the Baglioni Hotel Luna for your stay. We right suggest to everyone to indulge in an outstanding experience sometimes during the year even just for a week end and hope to welcome you back again in Venice soon. Gianmatteo Zampieri – General Manager

10/10 Fantastiskt

Mark

Reste med sin partner
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Location is perfect and staff is excellent.
Bodde här 3 nätter i februari 2024
Svar från Gianmatteo Zampieri 19 feb. 2024
Dear Guest, Wish to thank you very much for your kind words true gratification for all the daily efforts of our team. Needless to say that we will share all your positive notes with the staff and in particular with those who have been closer to your during your stay. Thank you again for your kind review and we all look very much forward to welcoming you again to the Baglioni Hotel Luna for another magical experience. Gianmatteo Zampieri - General Manager

10/10 Fantastiskt

Stephanie

Reste med familjen
Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
5 Star Service & Location
The perfect location for exploring Venice. But most importantly a superb staff who make sure to take care of your every need and want. We stayed during the height of Carnival and received such attentive, kind service throughout. Such a pleasure. Will return again and again.
Bodde här 3 nätter i februari 2024
Svar från Gianmatteo Zampieri 12 feb. 2024
Dear Guest, Wish to thank you very much for your kind words true gratification for all the daily efforts of our team. Needless to say that we will share all your positive notes with the staff and in particular with those who have been closer to your during your stay. Thank you again for your kind review and we all look very much forward to welcoming you again to the Baglioni Hotel Luna for another magical experience. Gianmatteo Zampieri - General Manager

10/10 Fantastiskt

Mayra

Reste med sin partner
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
After reading reviews we chose the Baglioni for our stay in Venice and it did not disappoint. The location was perfect, near all the best shops and restaurants. I was blown away by our suite, the room was massive and the view was lovely. I would definitely stay here again.
Bodde här 1 natt i januari 2024
Svar från Gianmatteo Zampieri 27 jan. 2024
Dear Guest, We wish to thank you very much for your kind words. This is a gratification for the whole team that on daily basis work hard and strive for excellence. Hope to have the pleasure to meet you personally on your next stay in our lovely city Venezia. Gianmatteo Zampieri - General Manager

6/10 Okej

Archie

Gillade: Personal och service
Gillade inte: Boendets skick och faciliteter och rummets bekvämlighet
Bodde här 3 nätter i januari 2024
Svar från Gianmatteo Zampieri 12 jan. 2024
Dear Guest, Wish to thank you for choosing us for your stay. We are sorry for the low score received on your survey. Please feel free to contact us directly to give us more details so to better understand the reasons that led you to this and in case set in place appropiate correction/ improvements. Gianmatteo Zampieri - General Manager

10/10 Fantastiskt

Letizia

Bodde här 3 nätter i december 2023
Svar från Gianmatteo Zampieri 29 dec. 2023
Dear Guest, Wish to thank you very much for your kind words true gratification for all the daily efforts of our team. Needless to say that we will share all your positive notes with the staff and in particular with those who have been closer to your during your stay. Thank you again for your kind review and we all look very much forward to welcoming you again to the Baglioni Hotel Luna for another magical experience. Gianmatteo Zampieri - General Manager

10/10 Fantastiskt

Marco

Reste med familjen
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Todo estuvo maravilloso sólo le urge al hotel cambiar los colchones de las camas. Esta muy mal.
Bodde här 1 natt i november 2023
Svar från Gianmatteo Zampieri 2 dec. 2023
Dear Guest, Let us thank you for choosing us for your stay and for your report that we will treasure and evaluate for future changements. Gianmatteo Zampieri - General Manager

10/10 Fantastiskt

Verifierad resenär

Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Beautiful
Beautiful hotel. The concierge service was fantastic as well as the service by the other employees. Conveniently located to St Mark's Square
Bodde här 3 nätter i november 2023
Svar från Gianmatteo Zampieri 20 nov. 2023
Dear Guest, Let us thank you for choosing the Baglioni Hotel Luna for your stay in Venice and for sharing your personal experience. We will share your review with all the team since your kind words are the right gratification for our daily hard job. We right suggest to everyone to indulge in an outstanding experience sometimes during the year and hope to welcome you again in Venice with Baglioni Hotels & Resorts. Gianmatteo Zampieri – General Manager

10/10 Fantastiskt

Esther

Reste med sin partner
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Fantastic! Wonderful! A dream! We absolutely loved this hotel and plan to be back. The staff were all so incredibly friendly and kind. They were very helpful. The food was phenomenal and the drinks were just as fabulous. One of the best parts of our 2 week long trip. Quite literally steps away from St. Mark’s Basilica/Square and on the other side steps away from the best shopping.
Bodde här 2 nätter i november 2023
Svar från Gianmatteo Zampieri 10 nov. 2023
Dear Guest, We wish to thank you very much for your kind words. This is a gratification for the whole team that on daily basis work hard and strive for excellence. Hope to have the pleasure to meet you personally on your next stay in our lovely city Venezia. Gianmatteo Zampieri - General Manager

10/10 Fantastiskt

Kate

Bodde här 4 nätter i oktober 2023
Svar från Gianmatteo Zampieri 23 nov. 2023
Dear Guest, Thank you for choosing us for your stay. The whole team and my self look very much forward to welcoming you soon back to Italy with Baglioni Hotels & Resorts. Gianmatteo Zampieri - General Manager

8/10 Bra

Verifierad resenär

Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Excellent séjour au Baglioni
Le Baglioni est idéalement situé à côté de la place Saint Marc. L'arrivée en taxi bateau devant l'hôtel est idéale nous la recommandons. Le service est irréprochable digne d'un 5 étoiles. Notre chambre était confortable et propre, cependant nous avons compris que les rénovations dans Venise sont compliqués à initier, ainsi, la chambre manquait notamment de prises au niveau du lit.
Bodde här 3 nätter i oktober 2023
Svar från Gianmatteo Zampieri 21 okt. 2023
Dear Guest, Wish to thank you very much for choosing us to celebrate your wedding anniversary. We have been honored to host you and wait you back to celebrate again to the Baglioni Hotel Luna and your words are the highest gratification for the whole team that on daily basis work hard and strive for excellence. Don’t hesitate to contact us to plan your next celebration with Baglioni Hotels & Resorts. Gianmatteo Zampieri - General Manager

8/10 Bra

ANA, Coral Springs

Reste med familjen
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
The hotel is located in a great area, service and ambience are wonderful. Is not my 1st time there and won’t be my last one.
Bodde här 2 nätter i oktober 2023
Svar från Gianmatteo Zampieri 21 okt. 2023
Dear Guest,We wish to thank you very much for your kind words. This is a gratification for the whole team that on daily basis work hard and strive for excellence. Hope to have the pleasure to meet you personally on your next stay in our fairytale city and stay at your full disposal to plan it with Baglioni Hotels & Resorts.Gianmatteo Zampieri - General Manager

10/10 Fantastiskt

Valerie

Excellent customer service and a fabulous breakfast buffet. Location is the very best and central to all the activities. Room was very spacious but needs updating. Would stay here again the service was outstanding
Bodde här 3 nätter i oktober 2023
Svar från Gianmatteo Zampieri 21 okt. 2023
Dear Guest, Wish to thank you very much for your kind words true gratification for all the daily efforts of our team. Needless to say that we will share all your notes with the staff and in particular with those who have been closer to you during your stay. Thank you again for your kind review and we all look very much forward to welcoming you again to the Baglioni Hotel Luna for another magical experience. Gianmatteo Zampieri - General Manager

10/10 Fantastiskt

Constantinos

Bodde här 1 natt i september 2023
Svar från Gianmatteo Zampieri 5 okt. 2023
Dear Guest, We wish to thank you very much for your kind words. This is a gratification for the whole team that on daily basis work hard and strive for excellence. Hope to have the pleasure to meet you personally on your next stay in our lovely city Venezia. Gianmatteo Zampieri - General Manager

10/10 Fantastiskt

Anthony

Reste med sin partner
Great location on Piazza San Marco, beautiful property, and terrific staff. Couldn’t have been better from Concierge, to restaurant and bar staff, to room service. Excellent in every way. Highly recommend the Baglioni Luna!
Bodde här 4 nätter i september 2023
Svar från Gianmatteo Zampieri 5 okt. 2023
Dear Guest, Wish to thank you very much for your kind words true gratification for all the daily efforts of our team. Needless to say that we will share all your positive notes with the staff and in particular with those who have been closer to your during your stay. Thank you again for your kind review and we all look very much forward to welcoming you again to the Baglioni Hotel Luna for another magical experience. Gianmatteo Zampieri - General Manager

10/10 Fantastiskt

Mathieu

Reste med sin partner
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Un personnel aux petits soins et très professionnel. Un lieu magnifique. Chambre simple mais très propre et confortable petit bémol la climatisation difficile à régler et une cafetière aurait été appréciée. Nous travaillons dans l’hôtellerie 5* à cannes et avons apprécié ce lieu et surtout la gentillesse du personnel. Le maître d’hôtel du petit déjeuner au top.
Bodde här 3 nätter i september 2023
Svar från Gianmatteo Zampieri 23 sep. 2023
Dear Guest, We wish to thank you very much for your kind words. This is a gratification for the whole team that on daily basis work hard and strive for excellence. Hope to have the pleasure to meet you personally on your next stay in our lovely city Venezia. Gianmatteo Zampieri - General Manager

4/10 Dåligt

Gabrielle

Reste med sin partner
Gillade inte: Bekvämligheter
Our basic room was just that, dark, with a cramped bathroom that needed attention. The breakfast was the standard of a 2* hotel, so bad that we avoided it on the third day and went out to a proper hotel for breakfast. Very convenient location though (why we stayed here) but the standard was well below a 5* hotel. Staff were pleasant and tried hard, but the whole experience was woeful.
Bodde här 3 nätter i september 2023
Svar från Gianmatteo Zampieri 23 sep. 2023
Dear Guest, We are sorry for your experience was not satisfactory. Our company is investing huge amount of resouces to ameliorate the product, though happy to hear our team was pleasant. Thank you for choosing us for your stay in Venice, we all hope to see you one again in the near future to see our new refurbished premise. Gianmatteo Zampieri - General Manager

6/10 Okej

Christopher

Bodde här 2 nätter i september 2023
Svar från Gianmatteo Zampieri 14 okt. 2023
Dear Guest, Let us thank you for choosing us for your stay in Venice. We see your score is is not in line with the expectation so we do kinly ask you to let us have more information on your overall experience. Gianmatteo Zampieri - General Manager

10/10 Fantastiskt

Allan

Reste med sin partner
Gillade: Personal och service, bekvämligheter och boendets skick och faciliteter
Friendly staff
Bodde här 2 nätter i september 2023
Svar från Gianmatteo Zampieri 18 sep. 2023
Dear Guest, We wish to thank you very much for your kind words. This is a gratification for the whole team that on daily basis work hard and strive for excellence. Hope to have the pleasure to meet you personally on your next stay in our lovely city of Venezia. Gianmatteo Zampieri - General Manager

10/10 Fantastiskt

guillaume

Gillade: Renlighet, personal och service och boendets skick och faciliteter
Bodde här 7 nätter i augusti 2023
Svar från Gianmatteo Zampieri 17 aug. 2023
Dear Guest, Let us thank you for choosing the Baglioni Hotel Luna for your wedding anniversary. We right suggest to everyone to indulge in an outstanding experience sometimes during the year and hope to welcome you again in Venice for another celebration with Baglioni Hotels & Resorts . Gianmatteo Zampieri – General Manager

10/10 Fantastiskt

Melanie

Bodde här 1 natt i augusti 2023
Svar från Gianmatteo Zampieri 11 aug. 2023
Dear Guest, Let us thank you for sharing your experience and for choosing us for your stay in Venezia. The location is top notch for the Baglioni Hotel Luna right off St. Mark’s Square and we all wait you back for another experience with Baglioni Hotels & Resorts. Gianmatteo Zampieri - General Manager .

10/10 Fantastiskt

Alex, SHERMAN OAKS

Reste med familjen
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Excellent stuff and great service
Bodde här 3 nätter i juli 2023
Svar från Gianmatteo Zampieri 5 aug. 2023
Dear Guest, Wish to thank you very much for your kind words true gratification for all the daily efforts of our team. Needless to say that we will share all your positive notes with the staff and in particular with those who have been closer to your during your stay. Thank you again for your kind review and we all look very much forward to welcoming you again to the Baglioni Hotel Luna for another magical experience. Gianmatteo Zampieri - General Manager

10/10 Fantastiskt

Terry

Bodde här 2 nätter i juli 2023
Svar från Gianmatteo Zampieri 10 aug. 2023
Dear Guest, Let us thank you for your kind review and for choosing us for your stay in Venice. Your word are very gratifying for us that constantly strive for excellence. We all look forward to your next visit to Venice wishing you a good holiday continuation. Gianmatteo Zampieri - General Manager

10/10 Fantastiskt

Paul

Reste med sin partner
Gillade: Renlighet, personal och service och boendets skick och faciliteter
Unique property. Great service
Bodde här 3 nätter i juli 2023
Svar från Gianmatteo Zampieri 22 juli 2023
Dear Guest, We wish to thank you very much for your kind words. This is a gratification for the whole team that on daily basis work hard and strive for excellence. Hope to have the pleasure to meet you personally on your next stay in our lovely city Venezia. Gianmatteo Zampieri - General Manager

10/10 Fantastiskt

Bernard

Bodde här 2 nätter i juli 2023
Svar från Gianmatteo Zampieri 9 aug. 2023
Dear Guest, Wish to thank you very much for choosing us for your stay in Venezia. We have been honored to host you and wait you back to celebrate again to the Baglioni Hotel Luna and your words are the highest gratification for the whole team that on daily basis work hard and strive for excellence. Don’t hesitate to contact us to plan your next stay with Baglioni Hotels & Resorts. Gianmatteo Zampieri - General Manager

10/10 Fantastiskt

Alison, Tiburon

Reste med sin partner
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Very nice quality hotel close to st marks square and the grand canal. Recommend
Bodde här 2 nätter i juni 2023
Svar från Gianmatteo Zampieri 15 juli 2023
Dear Guest, Grazie Mille for your feed back. All the team and myself look very much forward to welcoming you soon back to Venezia with Baglioni Hotels Gianmatteo Zampiere - General Manager

10/10 Fantastiskt

Jason

Gillade: Renlighet, personal och service och boendets skick och faciliteter
Beautiful hotel with a perfect location in great staff. Nice rooms and great breakfast. Tough to find anything wrong with it.
Svar från Gianmatteo Zampieri 15 juli 2023
Dear Guest, Wish to thank you very much for your kind words true gratification for all the daily efforts of our team. Needless to say that we will share all your positive notes with the staff and in particular with those who have been closer to your during your stay. Thank you again for your kind review and we all look very much forward to welcoming you again to the Baglioni Hotel Luna for another magical experience. Gianmatteo Zampieri - General Manager