3 barer/lounger, cocktailbar och lobbylounge

Recensioner av San Clemente Palace Kempinski Venice

5 out of 5
San Clemente Palace Kempinski Venice
Isola di San Clemente, 1, Venice, VE

Recensioner

9,4

Enastående

10 - Fantastiskt i betyg. 306 av 403 recensioner" "
8 - Bra i betyg. 66 av 403 recensioner" "
6 - Okej i betyg. 16 av 403 recensioner" "
4 - Dåligt i betyg. 10 av 403 recensioner" "
2 - Väldigt dåligt i betyg. 5 av 403 recensioner" "

9,6/10

Renlighet

9,2/10

Personal och service

9,2/10

Bekvämligheter

9,6/10

Boendets skick och faciliteter

8,8/10

Hållbarhet

Recensioner

10/10 Fantastiskt

Fredrik

Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Lyxigt rogivande hotell
Väldigt trevligt hotel. Lyxkänsla rakt igenom. Känslan av att ankomma med taxibåten till ön där hotellet ligger är mäktig. Bodde i ett rum med fantastisk utsikt över vattnet mot Venedig. Åt frukost på rummet vilket är en upplevelse. Testa även Acquarello som är hotellets fine dining restaurang, rakt igenom mkt bra. Poolområdet ligger fint inbäddat i grönska, väl dimensionerad pool och bra bäddar. Bra mat på restaurangen vid poolen också. Gymmet är ok storlek. Finns en bra tennisbana som är gratis att använda. Gratis shuttle till Venedig som tar cirka 15 min. Det är en vacker färd och kul att åka. Sammantaget har jag bara positivt att säga om hotellet och kan verkligen rekommendera det om man vill ha en lyxig vistelse i lugn men väldigt nära en myllrande stad som Venedig.
Bodde här 6 nätter i juli 2019
Svar från Claudia Zuin 28 juli 2019
Dear Fredrik, I would like to thank you very much for taking the time to share your opinion based on your stay at our hotel and for your gratifying words. I am glad to learn that the overall experience was up to your expectations and I hope to have the pleasure, together with my team, to welcome you back in a not too distant future. With my best regards, Claudia Zuin Quality and Guest Experience Manager

10/10 Fantastiskt

Mikael

Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Poolhäng i 4 dar efter en kryssning
Riktig lyx på ett av få ställen i Venedig med bra pool. Dyrt såklart, som allting i Venedig.
Bodde här 3 nätter i juli 2019
Svar från Claudia Zuin 14 juli 2019
Dear Mikael, I would like to thank you very much for taking the time to share your opinion based on your stay at our hotel and for your gratifying words. I am glad to learn that the your experience was up to your expectations and I hope to have the pleasure, together with my team, to welcome you back in a not too distant future. With my best regards, Claudia Zuin Quality and Guest Experience Manager

10/10 Fantastiskt

Lars

Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Härlig miljö och atmosfär
Fantastisk miljö och väldigt centralt med (Gratis) transfer över till Markusplatsen. Boka upphämtning direkt till och från flygplatsen, för att spara tid och besvär. Värt pengarna.
Bodde här 2 nätter i september 2018
Svar från Claudia Zuin, Quality and Guest Experience Manager 27 okt. 2018
Dear Guest, thank you for the feedback and the suggestions related to your recent experience at the San Clemente Palace Kempinski. We are all looking forward to welcoming you back. Kind Regards Claudia Zuin

10/10 Fantastiskt

Marcus

Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Stort hotell, som ligger på en ö utanför Venedig. Till hotellet går det gratis båtar från Markus platsen ungefär varje halvtimme, ca 10min färd. Allt med hotellet var bar. Mer klassiskt än mysigt och väldigt dyrt med drinkar och mat på ön. Men trots det en 5a.
Bodde här 3 nätter i september 2018
Svar från Claudia Zuin, Quality and Guest Experience Manager 29 sep. 2018
Dear Guest, thank you for sharing with us this truly appreciated feedback related to your recent stay at the San Clemente Palace Kempinski. We are all looking forward to welcoming you back. Kind Regards, Claudia Zuin, Quality and Guest Experience Manager

10/10 Fantastiskt

Stephanie

Reste med sin partner
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
best way to experience Venice
Bodde här 5 nätter i september 2023
Svar från Guest Relations 9 okt. 2023
Dear Guest, Thank you for your recent review following your visit to San Clemente Palace Kempinski Venice and your kind words. Our colleagues thrive to do their utmost to ensure that each and every valuable guest of ours has a wonderful experience. We can assure you that we will share your comments with our entire team. We hope to have the pleasure to welcome you back in the near future. Best regards, San Clemente Palace Kempinski Venice

10/10 Fantastiskt

Douglas

Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Truly one of the most beautiful places I have ever been to
Bodde här 2 nätter i oktober 2023
Svar från Guest Relations 9 okt. 2023
Dear Guest, Thank you for your recent review following your visit to San Clemente Palace Kempinski Venice and your kind words. Our colleagues thrive to do their utmost to ensure that each and every valuable guest of ours has a wonderful experience. We can assure you that we will share your comments with our entire team. We hope to have the pleasure to welcome you back in the near future. Best regards, San Clemente Palace Kempinski Venice

10/10 Fantastiskt

Campbell

Reste med sin partner
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
We stayed at the hotel for three nights this week and had a truly wonderful and relaxing time. The hotel is absolutely beautiful and the the staff were excellent as was the overall level of service. We are planning to go back next year and stay there longer .
Bodde här 3 nätter i september 2023
Svar från Guest Relations 9 okt. 2023
Dear Guest, Thank you for your recent review following your visit to San Clemente Palace Kempinski Venice and your kind words. Our colleagues thrive to do their utmost to ensure that each and every valuable guest of ours has a wonderful experience. We can assure you that we will share your comments with our entire team. We hope to have the pleasure to welcome you back in the near future. Best regards, San Clemente Palace Kempinski Venice

10/10 Fantastiskt

VICKI

Bodde här 2 nätter i oktober 2023

8/10 Bra

Dean

Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Great stay
Great location away from the hustle of the main city, excellent service but the breakfast team were under resourced so difficult to find anyone to just order a coffee etc. all other service was excellent
Bodde här 2 nätter i september 2023
Svar från Guest Relations 3 okt. 2023
Dear Guest, Thank you for your recent review following your visit to San Clemente Palace Kempinski Venice and your kind words. Our colleagues thrive to do their utmost to ensure that each and every valuable guest of ours has a wonderful experience. We can assure you that we will share your comments with our entire team. We hope to have the pleasure to welcome you back in the near future. Best regards, San Clemente Palace Kempinski Venice

10/10 Fantastiskt

Jan

Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Fairy Tale Palace
The hotel is beautiful and best described as old world luxury! High ceilings with crystal chandeliers, wide hallways, a grand staircase all located on a private island. The grounds are tranquil with lots of greenery and artwork! The views are gorgeous. The room was very comfortable with a large bathroom. The complimentary boat shuttle to San Marco dock is a great feature. The staff is excellent, catering to your every need. Our visit was wonderful and we would love to return!
Bodde här 3 nätter i september 2023
Svar från Guest Relations 3 okt. 2023
Dear Guest, Thank you for your recent review following your visit to San Clemente Palace Kempinski Venice and your kind words. Our colleagues thrive to do their utmost to ensure that each and every valuable guest of ours has a wonderful experience. We can assure you that we will share your comments with our entire team. We hope to have the pleasure to welcome you back in the near future. Best regards, San Clemente Palace Kempinski Venice

4/10 Dåligt

Carlos

Reste med familjen
Gillade inte: Personal och service, boendets skick och faciliteter och rummets bekvämlighet
Pésimo servicio, la propiedad es muy bonita
Muy mal servicio de comida, la alberca siempre estuvo fría y sucia no la limpian al parecer, la propiedad es muy bella pero el servicio muy malo
Bodde här 3 nätter i september 2023
Svar från Guest Relations 3 okt. 2023
Dear Guest, Thank you for your recent review following your visit to San Clemente Palace Kempinski Venice and your kind words. Our colleagues thrive to do their utmost to ensure that each and every valuable guest of ours has a wonderful experience. We can assure you that we will share your comments with our entire team. We hope to have the pleasure to welcome you back in the near future. Best regards, San Clemente Palace Kempinski

10/10 Fantastiskt

nicola

Affärsresenär
Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Bodde här 2 nätter i september 2023
Svar från Guest Relations 3 okt. 2023
Dear Guest, Thank you for your recent review following your visit to San Clemente Palace Kempinski Venice and your kind words. Our colleagues thrive to do their utmost to ensure that each and every valuable guest of ours has a wonderful experience. We can assure you that we will share your comments with our entire team. We hope to have the pleasure to welcome you back in the near future. Best regards, San Clemente Palace Kempinski Venice

10/10 Fantastiskt

nicola

Affärsresenär, Reste med familjen
Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
The building ans saff were 1st class
Bodde här 4 nätter i september 2023
Svar från Guest Relations 3 okt. 2023
Dear Guest, Thank you for your recent review following your visit to San Clemente Palace Kempinski Venice and your kind words. Our colleagues thrive to do their utmost to ensure that each and every valuable guest of ours has a wonderful experience. We can assure you that we will share your comments with our entire team. We hope to have the pleasure to welcome you back in the near future. Best regards, San Clemente Palace Kempinski Venice

10/10 Fantastiskt

elyse

Reste i grupp, Reste med sin partner
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Beautiful historic property away from hustle and bustle of Venice shuttle service offered to Piazza San Marco). Room was lovely and large and Service we experienced was impeccable.
Bodde här 3 nätter i september 2023
Svar från Guest relations team 25 sep. 2023
Dear Guest, Thank you for your recent review following your visit to San Clemente Palace Kempinski Venice and your kind words. Our colleagues thrive to do their utmost to ensure that each and every valuable guest of ours has a wonderful experience. We can assure you that we will share your comments with our entire team. We hope to have the pleasure to welcome you back in the near future. Best regards, San Clemente Palace Kempinski Venice

10/10 Fantastiskt

miguel, miami

Reste med sin partner
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Is a Magic experience!
Bodde här 3 nätter i september 2023
Svar från Guest Relations 13 sep. 2023
Dear Guest, Thank you for your recent review following your visit to San Clemente Palace Kempinski Venice and your kind words. Our colleagues thrive to do their utmost to ensure that each and every valuable guest of ours has a wonderful experience. We can assure you that we will share your comments with our entire team. We hope to have the pleasure to welcome you back in the near future. Best regards, San Clemente Palace Kempinski Venice

8/10 Bra

marcella

Reste i grupp
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Un bellissimo hotel, elegante e silenzioso. Stanza vista laguna, otttiima prima colazione. Tanti camerieri, buona parte dei quali NON parla italiano, ma solo inglese: ciò ha creato qualche problema con il room service, con il ristorante a bordo piscina e con vari servizi….. Va bene per la clientela internazionale, ma è pur sempre un hotel in Italia.
Bodde här 3 nätter i september 2023
Svar från Guest Relations 13 sep. 2023
Dear Guest, Thank you for your recent review following your visit to San Clemente Palace Kempinski Venice and your kind words. Our colleagues thrive to do their utmost to ensure that each and every valuable guest of ours has a wonderful experience. We can assure you that we will share your comments with our entire team. We hope to have the pleasure to welcome you back in the near future. Best regards, San Clemente Palace Kempinski Venice

8/10 Bra

david, LOS ANGELES

Gillade: Boendets skick och faciliteter
Bodde här 3 nätter i augusti 2023
Svar från Guest Relations 13 sep. 2023
Dear Guest, Thank you for your recent review following your visit to San Clemente Palace Kempinski Venice and your kind words. Our colleagues thrive to do their utmost to ensure that each and every valuable guest of ours has a wonderful experience. We can assure you that we will share your comments with our entire team. We hope to have the pleasure to welcome you back in the near future. Best regards, San Clemente Palace Kempinski Venice

10/10 Fantastiskt

james

Reste med familjen
Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Bodde här 2 nätter i augusti 2023
Svar från Guest Relations Team 21 aug. 2023
Dear Guest,Thank you for your recent review following your visit to San Clemente Palace Kempinski Venice and your kind words.Our colleagues thrive to do their utmost to ensure that each and every valuable guest of ours has a wonderful experience. We can assure you that we will share your comments with our entire team.We hope to have the pleasure to welcome you back in the near future.Best regards,San Clemente Palace Kempinski Venice

10/10 Fantastiskt

atsushi

Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Bodde här 3 nätter i augusti 2023
Svar från Hotel Management 15 aug. 2023
Thank you for you evaluation.

8/10 Bra

Verifierad resenär

Reste med familjen
Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Beautiful
Beautiful hotel for a summer stay in Venice - a haven from the heat and crowds - loved the pool as there were plenty of sunloungers and you could find a quiet spot on the lawns if there were noisy children swimming. Service at the pool restaurant was quite slow and food over-priced but good quality. Breakfast buffet was fabulous and nice to sit outside in the courtyard if desired. Drinks service could be better but staff nice and friendly. Complimentary shuttle boat to Venice runs every 40 minutes starting at 9am - would be better starting earlier and running at least every 30 mins as long wait if you just miss it!
Bodde här 4 nätter i augusti 2023
Svar från Hotel Management 15 aug. 2023
Dear San Clemente Palace Guest,Thank you very much for your time to evaluate your recent stay and for sharing your feedback. Your comments have been noted and will be share with related departments. We hope to welcome you again.Sincerely

10/10 Fantastiskt

gerardo del rey

Bodde här 3 nätter i juli 2023
Svar från Guest Relations 21 aug. 2023
Dear Guest,Thank you for your recent review following your visit to San Clemente Palace Kempinski Venice and your kind words.Our colleagues thrive to do their utmost to ensure that each and every valuable guest of ours has a wonderful experience. We can assure you that we will share your comments with our entire team.We hope to have the pleasure to welcome you back in the near future.Best regards,San Clemente Palace Kempinski Venice

10/10 Fantastiskt

Thomas

Reste med familjen
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Unique situation in Venice
Bodde här 3 nätter i juli 2023
Svar från Guest Relations 21 juli 2023
Dear Thomas,Thank you for your recent review following your visit to San Clemente Palace Kempinski Venice and your kind words.Our colleagues thrive to do their utmost to ensure that each and every valuable guest of ours has a wonderful experience. We can assure you that we will share your comments with our entire team.We hope to have the pleasure to welcome you back in the near future.Best regards,San Clemente Palace Kempinski Venice

10/10 Fantastiskt

KENJI

Bodde här 4 nätter i juli 2023
Svar från Hotel Management 15 aug. 2023
Thank you for your evaluation.

10/10 Fantastiskt

Eid Mansur

Reste med familjen
Gillade: Renlighet, personal och service och boendets skick och faciliteter
Hotel exclusivo
Bodde här 2 nätter i juli 2023
Svar från Guest Relations 21 juli 2023
Dear Eid Mansur,Thank you for your recent review following your visit to San Clemente Palace Kempinski Venice and your kind words.Our colleagues thrive to do their utmost to ensure that each and every valuable guest of ours has a wonderful experience. We can assure you that we will share your comments with our entire team.We hope to have the pleasure to welcome you back in the near future.Best regards,San Clemente Palace Kempinski Venice

8/10 Bra

marilyn

Bodde här 7 nätter i juni 2023

10/10 Fantastiskt

Marena, MIAMI

Reste med sin partner
Gillade: Renlighet, personal och service och boendets skick och faciliteter
My favorite place I stayed in Italy. Secluded away from the madness of Venice. Amazing food at the hotel and the service was the best we got in Italy. The rooms were also quite big and the hotel itself was huge and lux.
Svar från Guest Relations 23 juni 2023
Dear Marena,Thank you for your recent review following your visit to San Clemente Palace Kempinski Venice and your kind words. Our colleagues thrive to do their utmost to ensure that each and every valuable guest of ours has a wonderful experience. We hope to have the pleasure to welcome you back in the near future. Best regards, San Clemente Palace Kempinski Venice

2/10 Väldigt dåligt

Francesco

Gillade: Renlighet, bekvämligheter och boendets skick och faciliteter
Zero dry cleaning services available. Terrible taxi pick up and drop off services after midnight.
Bodde här 5 nätter i maj 2023
Svar från Guest Relations 7 juni 2023
Dear Francesco,Thank you for your email and constructive feedback.Our dry cleaning is available upon request. Our colleagues informed us that the pick-up point was shared wrongly with the concierge team.We would appreciate if you could remove your comment.Thank you and best regards

10/10 Fantastiskt

Chris

Gillade: Personal och service och boendets skick och faciliteter
glorious luxury
Bodde här 2 nätter i maj 2023
Svar från Guest Relations 31 maj 2023
Dear Chris, Thank you for your recent review following your visit to San Clemente Palace Kempinski Venice and your kind words. Our colleagues thrive to do their utmost to ensure that each and every valuable guest of ours has a wonderful experience. We hope to have the pleasure to welcome you back in the near future.Best regards, San Clemente Palace Kempinski Venice

10/10 Fantastiskt

christopher

Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Bell of St Clemente
What a beautiful hotel with an outstanding setting. All staff were friendly helpful and efficient. Breakfast first class plenty of choice. Ate at restaurant on our wedding anniversary and not disappointed food was delicious and service dry good.
Bodde här 5 nätter i maj 2023
Svar från Guest Relations 31 maj 2023
Dear Christopher,Thank you for your recent review following your visit to San Clemente Palace Kempinski Venice and your kind words. Our colleagues thrive to do their utmost to ensure that each and every valuable guest of ours has a wonderful experience. We hope to have the pleasure to welcome you back in the near future.Best regards, San Clemente Palace Kempinski Venice

8/10 Bra

jeffrey

Affärsresenär
Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Bodde här 3 nätter i maj 2023
Svar från Guest Relations 31 maj 2023
Dear Jeffrey, Thank you for your recent review following your visit to San Clemente Palace Kempinski Venice and your kind words. Our colleagues thrive to do their utmost to ensure that each and every valuable guest of ours has a wonderful experience. We hope to have the pleasure to welcome you back in the near future.Best regards, San Clemente Palace Kempinski Venice

10/10 Fantastiskt

hassan

Bodde här 2 nätter i maj 2023
Svar från Guest Relations 31 maj 2023
Dear Hassan, Thank you for your recent review following your visit to San Clemente Palace Kempinski Venice and your kind words. Our colleagues thrive to do their utmost to ensure that each and every valuable guest of ours has a wonderful experience. We hope to have the pleasure to welcome you back in the near future.Best regards, San Clemente Palace Kempinski Venice

8/10 Bra

Kastur

Bodde här 2 nätter i maj 2023
Svar från Guest Relations 8 maj 2023
Dear XX,Thank you for your recent review following your visit to San Clemente Palace Kempinski Venice and your kind words.Our colleagues thrive to do their utmost to ensure that each and every valuable guest of ours has a wonderful experience. We can assure you that we will share your comments with our entire team.We hope to have the pleasure to welcome you back in the near future.Best regards,San Clemente Palace Kempinski Venice

10/10 Fantastiskt

Didem

Bodde här 3 nätter i april 2023
Svar från Guest Relations 8 maj 2023
Dear XX,Thank you for your recent review following your visit to San Clemente Palace Kempinski Venice and your kind words.Our colleagues thrive to do their utmost to ensure that each and every valuable guest of ours has a wonderful experience. We can assure you that we will share your comments with our entire team.We hope to have the pleasure to welcome you back in the near future.Best regards,San Clemente Palace Kempinski Venice

10/10 Fantastiskt

Ashley

Reste med sin partner
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
This is luxury, service and pure enjoyment like no other. The property, room and all the staff were just amazing. The palace itself with its numerous buildings( church) and wide corridors and displays were exquisit along with the amazing food at the restaurant and breakfast....along with all the other amenities too. Never stayed at such a unique and luxurios place such as the Kempinski, San Clemente.
Bodde här 3 nätter i mars 2023
Svar från Management Team 5 apr. 2023
Dear Ashley,Thank you for your recent review following your visit to San Clemente Palace Kempinski Venice and your kind words.Our colleagues thrive to do their utmost to ensure that each and every valuable guest of ours has a wonderful experience. We can assure you that we will share your comments with our entire team.We hope to have the pleasure to welcome you back in the near future.Best regards,San Clemente Palace Kempinski Venice

2/10 Väldigt dåligt

ingrid

Reste i grupp
Gillade: Boendets skick och faciliteter
Gillade inte: Personal och service
Ritengo che un 5 star luxury hotel non possa avere un servizio tale. Lenti nell'evasione delle richieste o addirittura ignorate, ( per esempio abbiamo aspettato più di mezz'ora l'asciugacapelli senza contare che al check in la stanza nonnera pronta) personale a tratti poco gradevole e spesso in difficolta con la lingua italiana. Purtroppo il soggiorno mi ha deluso e non lo consiglio affatto
Svar från Marketing Team 3 nov. 2022
Dear Ingrid,Thank you for taking the time to share your review. We are sorry to hear about your instant experience on this occasion and highly appreciate your comments that we have taken on board to assure your continued loyalty. We hope that we will have the opportunity to welcome you again in the future.Best regards, San Clemente Palace Kempinski Venice

10/10 Fantastiskt

Roberta

Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Bodde här 2 nätter i oktober 2022
Svar från Marketing Team 1 nov. 2022
Dear Roberta,Thank you for your recent review following your visit to San Clemente Palace Kempinski Venice and your very kind words following your special day with us.Our colleagues thrive to do their utmost to ensure that each and every guest has a wonderful experience. We can assure you that we will share your comments with our entire team who supported you throughout your memorable stay.We hope to have the pleasure to welcome you back in the near future. Best regards,San Clemente Palace Kempinski Venice

8/10 Bra

Katy

Reste med sin partner
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Amazing hotel and staff are great….Only problem is I didn’t get much sleep as the room was too hot with no air-con. This is turned off from 30th Sept onto heating system. I had to open window and now I am covered in mosquito bites.
Bodde här 3 nätter i september 2022
Svar från Experience and Quality Manager 7 okt. 2022
Dear Katy,Thank you for your recent review following your visit to San Clemente Palace Kempinski Venice and your kind words.Our colleagues thrive to do their utmost to ensure that each and every valuable guest of ours has a wonderful experience. We can assure you that we will share your comments with our entire team.We hope to have the pleasure to welcome you back in the near future.Best regards,San Clemente Palace Kempinski Venice

10/10 Fantastiskt

Ronen

Gillade: Renlighet, boendets skick och faciliteter och rummets bekvämlighet
Bodde här 2 nätter i september 2022
Svar från Marketing Team 1 nov. 2022
Dear Ronen,Thank you for your recent review following your visit to San Clemente Palace Kempinski Venice and your very kind words following your special day with us.Our colleagues thrive to do their utmost to ensure that each and every guest has a wonderful experience. We can assure you that we will share your comments with our entire team who supported you throughout your memorable stay.We hope to have the pleasure to welcome you back in the near future. Best regards,San Clemente Palace Kempinski Venice

8/10 Bra

Atle

Bodde här 4 nätter i september 2022
Svar från Marketing Team 1 nov. 2022
Dear AtleThank you for taking the time to share your review. We are sorry to hear about your instant experience on this occasion and highly appreciate your comments that we have taken on board to assure your continued loyalty. We hope that we will have the pleasure to welcome you again in the future.Best regards,San Clemente Palace Kempinski Venice

10/10 Fantastiskt

Jill

Reste med familjen
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Excellent property with amazing views of the city and water. A short water shuttle to the grand canal on any one of the property’s own boats. Linens are outstanding and you will want for nothing. Enjoy fresh pastries with outstanding breakfast (complimentary) and mimosas each morning. Several dining options and in house bars. Irene in the main bar was delightful, knowledgeable, and excellent! Our concierge was extremely helpful and attentive. This was my second visit to paradise and I will definitely be back!!
Bodde här 2 nätter i september 2022
Svar från Experience and Quality Manager 13 sep. 2022
Dear Jill,Thank you for your recent review following your visit to San Clemente Palace Kempinski Venice and your kind words.Our colleagues thrive to do their utmost to ensure that each and every valuable guest of ours has a wonderful experience. We can assure you that we will share your comments with our entire team.We hope to have the pleasure to welcome you back in the near future.Best regards,San Clemente Palace Kempinski Venice

10/10 Fantastiskt

Mark John

Gillade: Renlighet och personal och service
Amazing hotel, always clean in all areas. Staff couldn’t do more for you and always friendly and professional. My husband lost his credit card and within a few hours the staff had located it in the laundry! Breakfast was amongst the best I’ve had in a hotel, you could even choose prosecco if you wish! The water shuttle over to main Venice was always prompt, we loved our stay here.
Bodde här 4 nätter i augusti 2022
Svar från Experience and Quality Manager 5 sep. 2022
Dear Mark John,Thank you for your recent review following your visit to San Clemente Palace Kempinski Venice and your kind words.Our colleagues thrive to do their utmost to ensure that each and every valuable guest of ours has a wonderful experience. We can assure you that we will share your comments with our entire team.We hope to have the pleasure to welcome you back in the near future.Best regards,San Clemente Palace Kempinski Venice

10/10 Fantastiskt

Lorenza

Reste med familj och småbarn, Reste med familjen
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Una struttura meravigliosa, in un contesto fiabesco e silenzioso. Ottimo collegamento con la città.
Bodde här 2 nätter i augusti 2022
Svar från Experience and Quality Manager 1 sep. 2022
Dear Lorenza,Thank you for your recent review following your visit to San Clemente Palace Kempinski Venice and your kind words.Our colleagues thrive to do their utmost to ensure that each and every valuable guest of ours has a wonderful experience. We can assure you that we will share your comments with our entire team.We hope to have the pleasure to welcome you back in the near future.Best regards,San Clemente Palace Kempinski Venice

10/10 Fantastiskt

stephane

Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Simplement sublime de quiétude et de beauté !
Bodde här 4 nätter i augusti 2022
Svar från Quality Manager 29 aug. 2022
Dear Stephane,Thank you for your recent review following your visit to San Clemente Palace Kempinski Venice and your kind words.Our colleagues thrive to do their utmost to ensure that each and every valuable guest of ours has a wonderful experience. We can assure you that we will share your comments with our entire team.We hope to have the pleasure to welcome you back in the near future.Best regards,San Clemente Palace Kempinski Venice

10/10 Fantastiskt

Alice

Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Bodde här 3 nätter i augusti 2022

8/10 Bra

Alain

Bodde här 3 nätter i augusti 2022
Svar från Experience and Quality Manager 7 sep. 2022
Dear Alain,A warm thank you for your 8-star review following your recent experience at San Clemente Palace Kempinski Venice. We are delighted that you had a pleasant and memorable stay with us.We hope that we will have the pleasure to welcome you again in the future.Best regards,San Clemente Palace Kempinski Venice

10/10 Fantastiskt

rosa

Reste med familjen
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Very private historic location. Far from the noise and crowded streets of Venice. Great pool and garden areas. Friendly staff and great concierge service.
Bodde här 1 natt i augusti 2022
Svar från Experience and Quality Manager 15 aug. 2022
Dear Rosa, Thank you for your recent review following your visit to San Clemente Palace Kempinski Venice and your kind words. We are delighted that you had a pleasant and memorable stay with us. We hope that we will have the pleasure to welcome you again in the future. Best regards, San Clemente Palace Kempinski Venice

10/10 Fantastiskt

OSCAR RENE

Bodde här 3 nätter i augusti 2022
Svar från Experience and Quality Manager 7 sep. 2022
Dear Oscar,A warm thank you for your 10-star review following your recent experience at San Clemente Palace Kempinski Venice. We are delighted that you had a pleasant and memorable stay with us.We hope that we will have the pleasure to welcome you again in the future.Best regards,San Clemente Palace Kempinski Venice

10/10 Fantastiskt

Gerardus, Sheffield

Affärsresenär, Reste med sin partner
Gillade: Renlighet och personal och service
Wonderful!!
Bodde här 2 nätter i juli 2022
Svar från Experience and Quality Manager 27 juli 2022
Dear Gerardus, Thank you for your recent review following your visit to San Clemente Palace Kempinski Venice and your kind words. We hope to have the pleasure to welcome you back in the near future. Best regards, San Clemente Palace Kempinski Venice

8/10 Bra

Lasse

Gillade: Renlighet och boendets skick och faciliteter
Nice hotel, but needs some adjustments
The staff, when we were there, was not very welcoming. Some of them were polite, but a lot of them were grumpy. The lunch in the pool bar is not very good and the breakfast is mediocre. The dinner location is fantastic and the food is nice. The wine was fantastic. Also, the rooms does not have separate air conditioning. They are on a central system. We adjusted the room for 20 degrees Celsius, but the temperature was maybe at 24 degrees. Tried to adjust it to 17, 15 and then finally 10 degrees, but nothing happened. The location is fantastic and the concierge does a very good job. All in all a good stay, but could have been better.
Bodde här 3 nätter i juli 2022
Svar från San Clemente Palace Kempinski Venice 31 juli 2022
Dear Lasse, Thank you for your recent review following your visit to San Clemente Palace Kempinski Venice and your kind words. Our colleagues thrive to do their utmost to ensure that each and every valuable guest of ours has a wonderful experience. We can assure you that we will share your comments with our entire team. We hope to have the pleasure to welcome you back in the near future. Best regards, San Clemente Palace Kempinski Venice

10/10 Fantastiskt

Susan

Reste med sin partner
Gillade: Personal och service, bekvämligheter och boendets skick och faciliteter
Lovely views. Not crowded like the town. Great food
Bodde här 3 nätter i juni 2022
Svar från San Clemente Palace Kempinski Venice 31 juli 2022
Dear Susan, Thank you for your recent review following your visit to San Clemente Palace Kempinski Venice and your kind words. Our colleagues thrive to do their utmost to ensure that each and every valuable guest of ours has a wonderful experience. We can assure you that we will share your comments with our entire team. We hope to have the pleasure to welcome you back in the near future. Best regards, San Clemente Palace Kempinski Venice