The staff, when we were there, was not very welcoming. Some of them were polite, but a lot of them were grumpy. The lunch in the pool bar is not very good and the breakfast is mediocre. The dinner location is fantastic and the food is nice. The wine was fantastic.
Also, the rooms does not have separate air conditioning. They are on a central system. We adjusted the room for 20 degrees Celsius, but the temperature was maybe at 24 degrees. Tried to adjust it to 17, 15 and then finally 10 degrees, but nothing happened.
The location is fantastic and the concierge does a very good job. All in all a good stay, but could have been better.