Terrass/Patio

Recensioner av Prestige Vernon Hotel

3.5 out of 5
Prestige Vernon Hotel
4411 32nd Street, Vernon, BC

Recensioner

8,6

Fantastiskt

10 - Fantastiskt i betyg. 501 av 1002 recensioner" "
8 - Bra i betyg. 350 av 1002 recensioner" "
6 - Okej i betyg. 95 av 1002 recensioner" "
4 - Dåligt i betyg. 37 av 1002 recensioner" "
2 - Väldigt dåligt i betyg. 19 av 1002 recensioner" "

8,8/10

Renlighet

9,2/10

Personal och service

8,4/10

Bekvämligheter

8,6/10

Boendets skick och faciliteter

8,4/10

Hållbarhet

Recensioner

8/10 Bra

Todd

Gillade: Renlighet och personal och service
It was well situated within Vernon for our needs The layout of the hotel is quite confusing with some areas not accessible to the clients
Bodde här 2 nätter i april 2024
Svar från Guest Services 2 maj 2024
Dear Todd,Thank you for this great rating! We are glad to know that you found our location to be convenient for your stay here in Vernon. We hope to have the opportunity to welcome you again!Sincerely,

8/10 Bra

Serge, St-Lazare

Reste i grupp, Reste med familjen
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
The hotel is starting to show sign of age. The biggest issue was the sagging mattress that needs to be replaced. On the flip side the entire staff was friendly and very responsive to our request which made us feel at home. The proximity to the Kal Centre Place was a plus as we were attending a week long hockey championship.
Bodde här 8 nätter i april 2024
Svar från Guest Services 2 maj 2024
Dear Serge,Thank you for taking the time to let us know about your experience. We had our maintenance team investigate the mattress issue you experienced and we appreciate you bringing it to our attention. We hope to welcome you back!Sincerely,

10/10 Fantastiskt

Tanya

Reste med familjen
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
great place to stay super quiet
Bodde här 2 nätter i april 2024
Svar från Assistant General Manager 27 apr. 2024
Dear Tanya,Thank you for this positive rating. We are glad to know you had a quiet peaceful stay at our Vernon Hotel. We hope to see you again soon!Sincerely,Michelle Brost

8/10 Bra

Claudia

Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Room was spacious and very clean, bed was super comfy. The hotel is well situated and close to everything. Thank you for a convenient overnight in your Hotel.
Bodde här 1 natt i april 2024
Svar från Assistant General Manager 27 apr. 2024
Dear Claudia,Thank you for this wonderful review! We are glad to know you found our location convenient and we will hope to welcome you back the next time you are travelling to our area!Sincerely,Michelle Brost

10/10 Fantastiskt

Jen

Reste med familjen
Gillade: Renlighet, personal och service och boendets skick och faciliteter
We always have a good stay at this property.
Bodde här 1 natt i april 2024
Svar från Assistant General Manager 27 apr. 2024
Hello Jen,Thank you for choosing to stay with us and your positive review is much appreciated! We look forward to your next visit.Sincerely,Michelle Brost

10/10 Fantastiskt

Bruce

Gillade: Renlighet och boendets skick och faciliteter
Clean and quiet
Bodde här 1 natt i april 2024
Svar från Assistant General Manager 27 apr. 2024
Hello Bruce,We appreciate your positive review and look forward to welcoming you back soon.Sincerely,Michelle Brost

8/10 Bra

Suzanne

Gillade: Renlighet, personal och service och bekvämligheter
The Staff were excellent and kind. Beds were comfortable. location was good
Bodde här 2 nätter i april 2024
Svar från Assistant General Manager 10 apr. 2024
Dear Suzanne,Thank you very much for this wonderful review. It is great to know that you had an excellent experience with our team. We hope to welcome you back again soon!Sincerely,Michelle Brost

10/10 Fantastiskt

Matina

Gillade: Renlighet och personal och service
Bodde här 1 natt i april 2024
Svar från Assistant General Manager 10 apr. 2024
Dear Matina,Thank you for staying with us! We appreciate this positive review and hope to welcome you and your family back again soon.Sincerely,Michelle Brost

10/10 Fantastiskt

Matina

Reste med familj och småbarn, Reste med familjen, Reste med sin partner, Reste med husdjur
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
The front desk staff are always super friendly love it
Bodde här 1 natt i mars 2024
Svar från Assistant General Manager 2 apr. 2024
Dear Matina,Thank you for this positive review! We appreciate knowing that our team helps to make your stay more enjoyable. We will see you soon!Sincerely,Michelle Brost

10/10 Fantastiskt

Sharon

Gillade: Renlighet, personal och service och boendets skick och faciliteter
Bodde här 1 natt i mars 2024
Svar från Assistant General Manager 2 apr. 2024
Hi Sharon,Thank you for this positive rating. It is great to know you enjoyed your stay!Sincerely,Michelle Brost

10/10 Fantastiskt

Amanda

Reste med familj och småbarn, Reste med familjen, Reste med sin partner
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Enjoyed our say. Staff was beyond friendly, very helpful. Would stay again.
Bodde här 4 nätter i mars 2024
Svar från Assistant General Manager 2 apr. 2024
Dear Amanda,Thank you for this wonderful feedback! We are glad to know our team helped to make your stay more enjoyable. We look forward to seeing you again!Sincerely,Michelle Brost

10/10 Fantastiskt

jon

Gillade: Renlighet, personal och service och boendets skick och faciliteter
Bodde här 2 nätter i mars 2024
Svar från Assistant General Manager 2 apr. 2024
Hi Jon,Thank you for the positive review! We hope to see you again soon.Sincerely,Michelle Brost

8/10 Bra

Dale, Fernie

Reste med sin partner
Gillade: Renlighet, personal och service och boendets skick och faciliteter
There was some construction in the parking lot. The hotel is dated but clean and the staff is good.
Bodde här 1 natt i mars 2024
Svar från Assistant General Manager 2 apr. 2024
Dear Dale,Thank you for taking the time to review your stay! We apologize for the disturbance the construction caused during you visit-we are looking forward to completing this project. We hope to see you soon,Michelle Brost

10/10 Fantastiskt

Anita

Reste med familjen
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Awesome stay
Bodde här 2 nätter i mars 2024
Svar från Assistant General Manager 2 apr. 2024
Dear Anita,We appreciate your positive review and comments! Thank you for staying with us at our Vernon Hotel - we hope to see you again soon!Sincerely,Michelle Brost

10/10 Fantastiskt

Christina

Gillade: Renlighet, personal och service och boendets skick och faciliteter
Bodde här 1 natt i mars 2024
Svar från Assistant General Manager 2 apr. 2024
Dear Christina,Thank you for this positive review! We are glad to know you enjoyed your stay and we will look forward to welcoming you back.Sincerely,Michelle Brost

10/10 Fantastiskt

Lona

Reste med sin partner
Met our needs very well. The room was clean. The beds were comfortable, and it was quiet, and quite close to the hospital.
Bodde här 1 natt i mars 2024
Svar från Assistant General Manager 23 mars 2024
Dear Lona,We appreciate your positive review! I am glad you found your stay to be comfortable and I hope we have the opportunity to welcome you back. Wishing your family a speedy recovery!Sincerely,Michelle Brost

10/10 Fantastiskt

Brandon

Gillade: Renlighet, personal och service och boendets skick och faciliteter
Bodde här 1 natt i mars 2024
Svar från Assistant General Manager 19 mars 2024
Hello Brandon,Thank you so much for this positive review. We look forward to seeing you again.Sincerely,Michelle Brost

8/10 Bra

Sharon

Reste med familjen
Gillade: Renlighet, personal och service och boendets skick och faciliteter
The hotel is nice, and clean. The front desk staff were great and the cleaning staff were excellent. The only one thing that was a little bit daunting was the distance from the front desk to the far side of the hotel to our room. A bit of a maze and a good jaunt…but it may just be temporary because of some of the work going on outside. Would stay there again!!
Bodde här 2 nätter i mars 2024
Svar från Assistant General Manager 19 mars 2024
Dear Sharon,Thank you for this positive review and great feedback! We are so happy to hear that you had a great experience with our team. We do have some working going on at the moment which has limited access to the building and I apologize for the inconvenience. We look forward to welcoming you back the next time you are in Vernon!Sincerely,Michelle Brost

10/10 Fantastiskt

Michael

Gillade: Renlighet, personal och service och boendets skick och faciliteter
Good experience overall
Bodde här 1 natt i mars 2024
Svar från Assistant General Manager 15 mars 2024
Dear Michael,Thank you for this great rating! We are happy to hear you had an enjoyable time and we look forward to welcoming you again.Sincerely,Michelle Brost

8/10 Bra

Raymond

Bodde här 1 natt i mars 2024
Svar från Assistant General Manager 2 apr. 2024
Dear Raymond,Thank you for this positive rating. We are glad to know you enjoyed your visit to our Vernon Hotel location and we look forward to welcoming you back.Sincerely,Michelle

10/10 Fantastiskt

Maddisen

Gillade: Renlighet, personal och service och boendets skick och faciliteter
Bodde här 1 natt i februari 2024
Svar från Assistant General Manager 8 mars 2024
Hello Maddisen,Thank you for this positive rating! We appreciate knowing that you enjoyed your stay with us.We look forward to seeing you again,Michelle Brost

10/10 Fantastiskt

Andrea

Reste med familj och småbarn, Reste med familjen
Gillade: Renlighet, personal och service och boendets skick och faciliteter
Spacious comfortable clean rooms.
Bodde här 1 natt i mars 2024
Svar från Assistant General Manager 6 mars 2024
Dear Andrea,Thank you for this positive rating! We are glad to know that you enjoyed your stay at our Vernon Hotel location and we will look forward to seeing you again!Sincerely,Michelle Brost

10/10 Fantastiskt

Joelle

Gillade: Renlighet, personal och service och boendets skick och faciliteter
Bodde här 1 natt i februari 2024
Svar från Assistant General Manager 1 mars 2024
Hello Joelle,Thank you for this wonderful rating! I am glad to know you enjoyed your stay on this occasion. We hope to be able to welcome you back again.Sincerely,Michelle Brost

10/10 Fantastiskt

Matina

Reste med familjen, Reste med husdjur
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Love the option of a loft, suite
Bodde här 2 nätter i februari 2024
Svar från Assistant General Manager 1 mars 2024
Dear Matina,Thank you very much for this great rating and feedback. We look forward to welcoming you and your family back soon!Sincerely,Michelle Brost

8/10 Bra

Tracy

Gillade: Renlighet, personal och service och boendets skick och faciliteter
Perfect spot for me to stay while in Vernon. Definitely stay here again.
Bodde här 1 natt i februari 2024
Svar från Assistant General Manager 1 mars 2024
Hello Tracy,Thank you for this great feedback! We are very happy to know that you enjoyed your time here and found our location convenient. We will look forward to welcoming you back!Sincerely,Michelle Brost

10/10 Fantastiskt

Rhonda

Reste i grupp
Gillade: Renlighet, personal och service och boendets skick och faciliteter
Very clean and quiet. The hot tub was also excellent
Bodde här 1 natt i februari 2024
Svar från Assistant General Manager 29 feb. 2024
Dear Rhonda,Thank you for this positive rating and review! We hope to have the opportunity to welcome you again.Sincerely,Michelle Brost

8/10 Bra

Vincent, Brentwood Bay

Gillade: Renlighet, personal och service och boendets skick och faciliteter
Bodde här 3 nätter i februari 2024
Svar från Assistant General Manager 1 mars 2024
Dear Vincent,We appreciate you taking the time to rate your recent stay! It is great to know that you enjoyed your time here with us.Sincerely,Michelle Brost

10/10 Fantastiskt

Judean

Reste med familjen
Gillade: Renlighet, personal och service och boendets skick och faciliteter
We had a late check in (after 9:00 pm) that they kept track of. The hotel has nice layout and finish in the public areas. The rooms were good size, clean and beds were comfortable.
Bodde här 2 nätter i februari 2024
Svar från Assistant General Manager 17 feb. 2024
Dear Judean,Thank you for taking the time to review your stay and leave us this great review. I am glad to hear you enjoyed your time here with us. We look forward to seeing you soon!Sincerely,Michelle Brost

10/10 Fantastiskt

JD

Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Nice clean rooms. Friendly staff. Will stay again
Bodde här 1 natt i februari 2024
Svar från Assistant General Manager 17 feb. 2024
Hello JD,We are happy to hear that you enjoyed a great stay at our Vernon Hotel location. We look forward to welcoming you back again soon.Sincerely,Michelle Brost

10/10 Fantastiskt

Carly

Reste med sin partner, Reste med husdjur
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
We only stayed one night, but would have been happy to stay longer. Room was spacious, clean and the bed was very comfortable.
Bodde här 1 natt i januari 2024
Svar från Assistant General Manager 9 feb. 2024
Dear Carly,I am so glad to hear you had an enjoyable stay, we would love to have you stay longer! We will look forward to welcoming you back the next time you travel to the Vernon area.Sincerely,Michelle Brost

6/10 Okej

Gerry, Vancouver

Reste med sin partner
Gillade: Renlighet, personal och service och bekvämligheter
Property and room as you would expect. The coffee in the room however was sub standard. Two packages for two people. One regular and one decaf and it was weak coffee to boot. Maybe the worst in- room coffee ever.
Bodde här 1 natt i januari 2024
Svar från Assistant General Manager 1 feb. 2024
Hi Gerry,We appreciate you taking the time to leave us this feedback about your recent stay. I am sorry to hear that you did not enjoy the in room coffee. We just started serving a new roaster in our lobby and I hope you got a chance to give it a try. The next time you visit we will make sure to get you a cup, it is a very smooth blend.Warmly,Michelle Brost

10/10 Fantastiskt

Lorina

Reste med familjen
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Was great. The staff was very kind. Walking distance to most shops.
Bodde här 1 natt i januari 2024
Svar från Assistant General Manager 1 feb. 2024
Dear Lorina,Thank you for taking the time to leave this positive feedback about your recent stay. We are pleased to know you had an enjoyable visit at our hotel. We look forward to welcoming you back again the next time you are in Vernon.Sincerely,Michelle Brost

10/10 Fantastiskt

Elise

Gillade: Renlighet, personal och service och boendets skick och faciliteter
Staff are extremely friendly. They went above and beyond to make sure my stay was as comfortable possible.
Bodde här 1 natt i januari 2024
Svar från Assistant General Manager 1 feb. 2024
Dear Elise,Thank you very much for this wonderful review. I am so happy to hear that our team was welcoming and that you had a comfortable stay at our Vernon Hotel location! We will hope to welcome you back again soon.Sincerely,Michelle Brost

10/10 Fantastiskt

Debra

Reste i grupp, Reste med familjen
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Friendly staff, nice pool area, good location.
Bodde här 1 natt i januari 2024
Svar från Assistant General Manager 3 feb. 2024
Hello Debra,We appreciate your positive review. I am glad to hear you found our team friendly and our location convenient for your recent stay in Vernon. We will hope to welcome you back again soon!Sincerely,Michelle Brost

8/10 Bra

Vera-Ellen

Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Bodde här 1 natt i januari 2024
Svar från Assistant General Manager 24 jan. 2024
Hi Vera-Ellen!We appreciate this positive rating. It is great to know that you enjoyed your stay with us here at Prestige Vernon Hotel. We hope to welcome you back again soon!Sincerely,Michelle Brost

6/10 Okej

Glynden

Affärsresenär, Reste med sin partner
Gillade: Personal och service och bekvämligheter
Gillade inte: Boendets skick och faciliteter
Very noisy hotel. People running the hallways upstairs and the room above us.
Bodde här 3 nätter i januari 2024
Svar från Guest Services 16 jan. 2024
Dear Glynden,Thank you for letting us know about your experience at our location. I apologize for the disruption during your stay. We will hope to have the opportunity to welcome you back on another occasion.Sincerely,Guest Services

6/10 Okej

Gerald

Gillade: Personal och service
Bathroom fan very loud
Bodde här 1 natt i december 2023
Svar från Guest Services 16 jan. 2024
Hi Gerald,We appreciate you letting us know about the noisy bathroom fan in your guestroom. I have made note and our maintenance team will be looking at it right away. I hope you enjoyed your stay!Sincerely,

8/10 Bra

Vince

Affärsresenär
Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Bodde här 1 natt i januari 2024
Svar från Guest Services 16 jan. 2024
Hi Vince,Thank you for this positive review! We hope to welcome you back again soon.Sincerely,

8/10 Bra

Randy

Bodde här 1 natt i januari 2024
Svar från Guest Services 16 jan. 2024
Hi Randy,Thank you for taking the time to let us know that you enjoyed your stay. We look forward to welcoming you back!Sincerely,

8/10 Bra

Dustin

Reste med familj och småbarn, Reste i grupp
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Bodde här 1 natt i januari 2024
Svar från Guest Services 16 jan. 2024
Hi Dustin,Thank you for reviewing your recent stay. It is great to know that you had an enjoyable time and we are looking to welcoming you again.Sincerely,

4/10 Dåligt

Taylor

Reste med sin partner
Gillade: Personal och service
Gillade inte: Bekvämligheter och boendets skick och faciliteter
Wouldn’t stay here again for the price. Staff was lovely. The hotel is definitely lacking. The room was very dim and poor lighting. It was very dark. The furnace/air conditioning unit made a lot of noise frequently during the night, waking you up. Honestly it gave me a creepy feel. I typically don’t review hotels but it was definitely a let down considering we paid 160$ for about 10 hours.
Bodde här 1 natt i december 2023
Svar från Kevin 7 jan. 2024
Thank you for your feedback. If you would like to discuss this further please reach out to us directly.

10/10 Fantastiskt

Ben

Reste med familj och småbarn
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Indoor Pool and Hot Tub was great. Staff was very friendly and extra helpful.
Bodde här 2 nätter i december 2023
Svar från Kevin 7 jan. 2024
Thank you for your wonderful feedback. We are happy you enjoyed your stay with us!

2/10 Väldigt dåligt

Kia

Bodde här 2 nätter i december 2023
Svar från Assistant General Manager 24 jan. 2024
Hi Kia,Thank you for taking the time to rate your recent stay. It seems like we did not meet your expectations and if there is anything about your stay you would like to share with us please do not hesitate to reach out.Warm Regards,Michelle Brost

8/10 Bra

Michael

Bodde här 4 nätter i december 2023
Svar från Kevin 7 jan. 2024
Thank you for your feedback. We hope to see you again in the future.

10/10 Fantastiskt

Wade

Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Great Stay
Great stay. Clean large room. Comfortable bed. Very pleasant staff.
Bodde här 1 natt i december 2023
Svar från Kevin 7 jan. 2024
I am Happy to hear you enjoyed your stay with us! We happy to see you again soon.

10/10 Fantastiskt

Gerry

Reste med familjen
Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Christmas stay
We enjoyed our stay at the hotel, because it was over Christmas trying to find a place e for breakfast was challenging, the hotel does not provide a breakfast
Bodde här 3 nätter i december 2023
Svar från Kevin 30 dec. 2023
Your feedback is greatly appreciated, we hope to accommodate you again in the future.

10/10 Fantastiskt

Brian

Reste med familjen
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Bodde här 2 nätter i december 2023
Svar från Kevin 30 dec. 2023
Thank you for your feedback, we hope to accommodate you again in the future.

10/10 Fantastiskt

Claire

Gillade: Renlighet, bekvämligheter och boendets skick och faciliteter
Friendly and clean!
Bodde här 1 natt i december 2023
Svar från Kevin 30 dec. 2023
Thank you for your feedback, we hope to accommodate you again in the future.

10/10 Fantastiskt

Claire

Bodde här 1 natt i december 2023
Svar från Kevin 7 jan. 2024
Thank you for your feedback. We hope to see you again soon.

8/10 Bra

Andrew

Bodde här 1 natt i december 2023
Svar från Kevin 30 dec. 2023
Thank you for your feedback, we hope to accommodate you again in the future.