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Recensioner av Prestige Vernon Lodge and Conference Centre

3 out of 5
Prestige Vernon Lodge and Conference Centre
3914 - 32nd st, Vernon, BC

Recensioner

8,2

Väldigt bra

10 - Fantastiskt i betyg. 444 av 1004 recensioner" "
8 - Bra i betyg. 333 av 1004 recensioner" "
6 - Okej i betyg. 134 av 1004 recensioner" "
4 - Dåligt i betyg. 59 av 1004 recensioner" "
2 - Väldigt dåligt i betyg. 34 av 1004 recensioner" "

8,4/10

Renlighet

8,8/10

Personal och service

7,8/10

Bekvämligheter

7,8/10

Boendets skick och faciliteter

8,0/10

Hållbarhet

Recensioner

8/10 Bra

Kayla

Reste med familj och småbarn, Reste i grupp
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Loooved the plants and feel of the centre area with the creek running through. Brunch on Sunday was fantastic, overall loved our stay and our kids still talk about it all the time!
Bodde här 3 nätter i mars 2024

10/10 Fantastiskt

Tanehja

Reste med familj och småbarn, Reste med familjen
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Everyone was cheery and happy it was a pleasent
Bodde här 2 nätter i april 2024
Svar från Guest Services 30 apr. 2024
I would like to thank you for taking the time to write a feedback regarding your stay with us. It was glad knowing that you enjoyed your stay, and we are looking forward to welcoming you back at The Prestige Vernon Lodge.

8/10 Bra

Tom

Affärsresenär
Gillade: Renlighet, personal och service och boendets skick och faciliteter
I had looked on line see what rooms had. What I reserved was jacuzzi room. It had jacuzzi tub in bathroom but no jets on it. So it’s not jacuzzi it’s just a tub!!
Bodde här 2 nätter i april 2024
Svar från Guest Services 30 apr. 2024
I would like to thank you for taking the time to write a feedback regarding your stay with us. It was glad knowing that you enjoyed your stay, and we are looking forward to welcoming you back at The Prestige Vernon Lodge.

10/10 Fantastiskt

Tim

Reste med familjen
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Pool area is amazing and very pretty in the evening. Pool could be warmer though. A little chilly but everything is great
Bodde här 1 natt i april 2024
Svar från Guest Services 30 apr. 2024
I would like to thank you for taking the time to write a feedback regarding your stay with us. It was glad knowing that you enjoyed your stay, and we are looking forward to welcoming you back at The Prestige Vernon Lodge.

6/10 Okej

Tracy

Gillade: Renlighet och personal och service
Bodde här 1 natt i april 2024

8/10 Bra

Noreen

Reste med familjen
lovely but people at pool were quite loud at 10 pm not sure what time it closes
Bodde här 1 natt i april 2024
Svar från Sandy 22 apr. 2024
Thanks for the feedback. Sorry about the noise from the pool. We do close it at 10pm.

8/10 Bra

Sarah

Gillade: Renlighet, personal och service och boendets skick och faciliteter
We stayed overnight in a courtyard view room. It was clean, the staff were nice, and my daughter loved the pool. My only complaint is that the music from the interior restaurant was loud and played all day and past 10 pm.
Bodde här 1 natt i april 2024
Svar från Guest Services 20 apr. 2024
I would like to thank you for taking the time to write a feedback regarding your stay with us. With regard to the noise from the restaurant, I sincerely apologize for the inconvenience caused, and this was raised to the management. Yet, we were glad knowing that you still enjoyed your stay, and we are looking forward to welcoming you back at The Prestige Vernon Lodge.

10/10 Fantastiskt

Bea

Gillade: Renlighet, personal och service och boendets skick och faciliteter
The pool
Bodde här 1 natt i april 2024
Svar från Guest Services 14 apr. 2024
I would like to thank you for taking the time to write a feedback regarding your stay with us. It was glad knowing that you enjoyed your stay, and we are looking forward to welcoming you back at The Prestige Vernon Lodge.

8/10 Bra

Gabrielle

Gillade: Renlighet, personal och service och bekvämligheter
Rooms a little dated but clean. Restaurant was excellent, food delicious and waiters very attentive.
Bodde här 2 nätter i april 2024
Svar från Guest Services 10 apr. 2024
I would like to thank you for taking the time to write a feedback regarding your stay with us. It was glad knowing that you enjoyed your stay, and we are looking forward to welcoming you back at The Prestige Vernon Lodge.

10/10 Fantastiskt

Albin

Reste med sin partner
Gillade: Renlighet, personal och service och bekvämligheter
Gillade inte: Boendets skick och faciliteter
parking lot needs paving
Bodde här 1 natt i mars 2024
Svar från Guest Services 7 apr. 2024
I would like to thank you for taking the time to write a feedback regarding your stay with us. It was glad knowing that you enjoyed your stay, and we are looking forward to welcoming you back at The Prestige Vernon Lodge.

10/10 Fantastiskt

William

Gillade: Renlighet, personal och service och boendets skick och faciliteter
Bodde här 2 nätter i april 2024
Svar från Guest Services 7 apr. 2024
I would like to thank you for taking the time to write a feedback regarding your stay with us. It was glad knowing that you enjoyed your stay, and we are looking forward to welcoming you back at The Prestige Vernon Lodge.

10/10 Fantastiskt

Wilfred

Bodde här 3 nätter i mars 2024
Svar från Sandy 22 apr. 2024
Thanks for your feedback

8/10 Bra

Susannah

Reste i grupp
Gillade: Renlighet, personal och service och bekvämligheter
Was a little muggy maybe from the indoor pool?
Bodde här 2 nätter i mars 2024
Svar från Guest Services 7 apr. 2024
I would like to thank you for taking the time to write a feedback regarding your stay with us. We took note of your concern and this will be raised to the management. It was glad knowing that you still enjoyed your stay, and we are looking forward to welcoming you back at The Prestige Vernon Lodge.

10/10 Fantastiskt

Celeste

Very polite and respectful workers. Very accommodating
Bodde här 2 nätter i mars 2024
Svar från Guest Services 2 apr. 2024
I would like to thank you for taking the time to write a feedback regarding your stay with us. It was glad knowing that you enjoyed your stay, and we are looking forward to welcoming you back at The Prestige Vernon Lodge.

10/10 Fantastiskt

Shirley

Reste med sin partner
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Love the Center atrium and Sunday brunch
Bodde här 2 nätter i mars 2024
Svar från Guest Services 2 apr. 2024
I would like to thank you for taking the time to write a feedback regarding your stay with us. It was glad knowing that you enjoyed your stay, and we are looking forward to welcoming you back at The Prestige Vernon Lodge.

8/10 Bra

Deborah

Gillade: Renlighet och boendets skick och faciliteter
Bodde här 2 nätter i mars 2024
Svar från Guest Services 7 apr. 2024
I would like to thank you for taking the time to write a feedback regarding your stay with us. It was glad knowing that you enjoyed your stay, and we are looking forward to welcoming you back at The Prestige Vernon Lodge.

10/10 Fantastiskt

Daniel

Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
This was the second year in a row that we came here and it didn’t disappoint. Last year we came with a large group for U9 lacrosse and this year with just our immediate family. The pool is amazing and the staff were great !
Bodde här 4 nätter i mars 2024
Svar från Guest Services 27 mars 2024
I would like to thank you for taking the time to write a feedback regarding your stay with us. It was glad knowing that you enjoyed your stay with us, and we are looking forward to welcoming you back at The Prestige Vernon Lodge.

10/10 Fantastiskt

Desiree

Reste med familjen
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Most outlets didn’t work for charger and microwave didn’t work.
Bodde här 1 natt i mars 2024
Svar från Guest Services 27 mars 2024
I would like to thank you for taking the time to write a feedback regarding your stay with us. I sincerely apologize that you had to experience those room flaws and the team is looking into it. It was glad knowing that you still enjoyed your stay with us, and we are looking forward to welcoming you back and let you experience the The Prestige Vernon Lodge hospitality.

10/10 Fantastiskt

Felicia

Reste i grupp
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
My family has been going here for over thirty years and it has never disappointed. The rooms were nice, the pool/court area are beautiful and I loved the renovations. We truly enjoyed every moment of our stay.
Bodde här 1 natt i mars 2024
Svar från Guest Services 27 mars 2024
I would like to thank you for taking the time to write a feedback regarding your stay with us. It was glad knowing that you enjoyed your stay, and we are very much looking forward to welcoming you back at The Prestige Vernon Lodge.

10/10 Fantastiskt

Anita

Reste i grupp
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Awesome stay
Bodde här 2 nätter i mars 2024
Svar från Guest Services 27 mars 2024
I would like to thank you for taking the time to write a feedback regarding your stay with us. It was glad knowing that you enjoyed your stay, and we are very much looking forward to welcoming you back at The Prestige Vernon Lodge.

8/10 Bra

Mira

Reste med familj och småbarn
Gillade: Renlighet, bekvämligheter och boendets skick och faciliteter
Gillade inte: Personal och service
Security guard wandering around the pool was too nosy and made our stay uncomfortable
Bodde här 1 natt i mars 2024
Svar från Guest Services 27 mars 2024
I would like to thank you for taking the time to write a feedback regarding your stay with us. I sincerely apologize that our Security made your stay uncomfortable, and the management is reviewing our service standards to meet all of our guests' expectations. We are still very much looking forward to welcoming you back and let you experience The Prestige Vernon Lodge hospitality.

10/10 Fantastiskt

Adam

Gillade: Renlighet, personal och service och boendets skick och faciliteter
Bodde här 1 natt i mars 2024
Svar från Guest Services 7 apr. 2024
I would like to thank you for taking the time to write a feedback regarding your stay with us. It was glad knowing that you enjoyed your stay, and we are looking forward to welcoming you back at The Prestige Vernon Lodge.

10/10 Fantastiskt

Alan

Gillade: Renlighet, personal och service och boendets skick och faciliteter
Room was a little dated but it was clean and comfortable.
Bodde här 1 natt i mars 2024
Svar från Guest Services 20 mars 2024
I would like to thank you for taking the time to write a feedback regarding your stay with us. It was glad knowing that you enjoyed your stay with us, and we are looking forward to welcoming you back at The Prestige Vernon Lodge.

8/10 Bra

Russell

Reste med familjen, Reste med husdjur
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
The hotel was pet friendly and clean.
Bodde här 3 nätter i mars 2024
Svar från Guest Services 27 mars 2024
I would like to thank you for taking the time to write your feedback regarding your stay with us. It was glad knowing that you enjoyed your stay, and we are very much looking forward to welcoming you back at The Prestige Vernon Lodge.

10/10 Fantastiskt

Cindy

Reste med familjen
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Always our go to stay when in Vernon
Bodde här 4 nätter i mars 2024
Svar från Guest Services 19 mars 2024
It was great to know that you chose and enjoyed your stay with us. We are looking forward to welcoming you back at The Prestige Vernon Lodge.

10/10 Fantastiskt

Chris

Gillade: Renlighet, personal och service och boendets skick och faciliteter
Bodde här 2 nätter i mars 2024
Svar från Guest Services 7 apr. 2024
I would like to thank you for taking the time to write a feedback regarding your stay with us. It was glad knowing that you enjoyed your stay, and we are looking forward to welcoming you back at The Prestige Vernon Lodge.

8/10 Bra

Sarah

Affärsresenär
Gillade: Personal och service, bekvämligheter och boendets skick och faciliteter
Loved the feeling of being in a tropical oasis in the Okanagan desert. Rooms are clean but old decor. Pool and hot tub are great. Staff was excellent.
Bodde här 3 nätter i februari 2024
Svar från Guest Services 2 mars 2024
Hi Sarah,Thank you for taking the time in providing your feedback with regard to your experience with us. This will be shared to the team and the management.

10/10 Fantastiskt

Rachelle

Reste med sin partner
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Cute & cozy setting, great cocktails in the Cabana Bar!
Bodde här 1 natt i februari 2024
Svar från Guest Services 27 feb. 2024
Thank you for providing us your feedback and it was great knowing that you enjoyed your stay with us.

10/10 Fantastiskt

Carole Lynne

Reste med sin partner
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
The garden surrounding the pool is lovely including tall trees and a running stream.
Bodde här 2 nätter i februari 2024
Svar från Guest Services 22 feb. 2024
Thank you for taking the time in providing a review regarding your stay. We were so glad to hear that you enjoyed your stay with. Looking forward to hosting again your stay with us.

10/10 Fantastiskt

Torsten

Bodde här 1 natt i februari 2024
Svar från Guest Services 24 feb. 2024
It was great to hear that you enjoyed your stay with us. Looking forward on your next stay.

8/10 Bra

Karla

Reste med familj och småbarn
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
I loved the tropical rainforest ambience in the swimming pool/restaurant area.
Bodde här 2 nätter i februari 2024
Svar från Guest Services 22 feb. 2024
Thank you for taking the time in providing a review regarding your stay. We were so glad to hear that you enjoyed your stay with us. Looking forward to hosting again your stay with us.

10/10 Fantastiskt

Stacy

Gillade: Renlighet, personal och service och boendets skick och faciliteter
The rooms were clean and quiet and the pool area was so fun. It was a unique property with the atrium. We'd stay again.
Bodde här 1 natt i februari 2024
Svar från Guest Services 24 feb. 2024
It was great to hear that you enjoyed your stay with us. Looking forward on your next stay.

6/10 Okej

Dawn

Bodde här 2 nätter i februari 2024

10/10 Fantastiskt

Jhonny

Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Nice place , wonderful stuff, highly recommended!!!
Bodde här 1 natt i februari 2024
Svar från SD 11 feb. 2024
Thanks for your kind remarks.

8/10 Bra

Rosemary

Reste i grupp
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
It was convenient option because we attended an event there.
Bodde här 1 natt i februari 2024
Svar från SD 11 feb. 2024
Thanks for your feekback

4/10 Dåligt

Matthew

Gillade: Renlighet och personal och service
“Could not find” the cell phone charger I left in the room.
Bodde här 1 natt i februari 2024
Svar från SD 11 feb. 2024
Sorry you couldn't find your charger

8/10 Bra

Daniel

Gillade: Renlighet, personal och service och boendets skick och faciliteter
The gym needs a TV. The dining area is “lonely” when there are few customers.
Bodde här 1 natt i januari 2024
Svar från Jem 7 feb. 2024
Hi Daniel,Thank you very much and we greatly appreciate your feedback during your stay with us. This will be shared to the team and the Management.

6/10 Okej

Norm

Reste med sin partner
Any room by the pool is loud which is not really an issue but something to be aware of. Food and service at the Cabana restaurant was not great. Atmosphere is good with river running through property.
Bodde här 2 nätter i februari 2024
Svar från Jem 6 feb. 2024
Hi Mr. Day,We appreciate providing us your feedback during your stay and it greatly helps us to improve our services for an exceptional experience. As for your concerns about food and services at the Cabana, this will be raised to the Management. Once again, thank you very much and looking forward to hosting again your stay with us.

2/10 Väldigt dåligt

Christina

Gillade: Renlighet och boendets skick och faciliteter
Gillade inte: Personal och service
Bodde här 1 natt i februari 2024
Svar från SD 11 feb. 2024
Thanks for your feedback

8/10 Bra

Kyla

Cool place. Loved the atrium.
Bodde här 1 natt i februari 2024
Svar från Jem 6 feb. 2024
It was great to hear that you enjoyed your stay with us. Looking forward on your next stay.

10/10 Fantastiskt

Hoi Ching

Reste med familjen
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Staff are friendly and helpful.
Bodde här 2 nätter i januari 2024
Svar från Jem 6 feb. 2024
It was great to hear that you enjoyed your stay with us. Looking forward on your next stay.

10/10 Fantastiskt

Heather

Reste med sin partner
Gillade: Renlighet, bekvämligheter och boendets skick och faciliteter
We love this hotel because it has beautiful Indoor gardens with a creek running through! Its very peaceful. There is lovely restaurant in the middle called "The Cabana ". The food is good but some dishes are quite Pricey! There is also a Sports Bar onsite and a good steak & seafood restaurant right next door. Rooms are clean but are fully carpeted. We always choose a King Bed room that is on the higher floors. It overlooks the gardens. The couches are vinyl covered but not super comfortable. Bathrooms are also on the small side. The LG TVs are a bit frustrating to navigate and have NO guide to the channel programming. Overall it is relaxing and the staff are always warm and welcoming.
Bodde här 1 natt i januari 2024
Svar från Jem 1 feb. 2024
Hi Heather,It was great to know that you have enjoyed your stay with us. We took note of your feedback and this will be shared to the team and to the management. Once again thank you very much and looking forward to hosting you on your next stay.

10/10 Fantastiskt

bhupinder, delta

Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Its great to stay but didn't like the washroom doors and there is no hangers in washroom to hang towels near shower and sink
Bodde här 2 nätter i januari 2024
Svar från Guest Services 31 jan. 2024
Hi Bhupinder.It is good to hear that you had a great stay, and I would like to thank you for your feedback and will make sure that this will be shared to the team.Looking forward to host your stay again with us.

6/10 Okej

Nicole

Gillade: Renlighet och personal och service
Bodde här 2 nätter i januari 2024
Svar från SD 11 feb. 2024
Thanks for your feedback

10/10 Fantastiskt

Deanna

Reste med sin partner
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Decent value. Hotel is older and a little dated, but it was clean and beds were very comfortable. Enjoyed the pool and hot tub facilities. Don Cherry's Pub had good food/drink specials and pool tables were fun. Breakfast buffet was basic but good, with great service.
Bodde här 1 natt i januari 2024
Svar från SD 11 feb. 2024
Thanks for your feedback

10/10 Fantastiskt

John-Paul

Affärsresenär
Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Bodde här 2 nätter i januari 2024
Svar från sd 11 feb. 2024
Great...thank you

8/10 Bra

Tyler

Reste med familj och småbarn
Gillade inte: Bekvämligheter och boendets skick och faciliteter
I loved the atrium in the center it made it feel like a true staycation however I had baby bottles with me and so I made sure the room had a fridge which didn't even work.. we told the front desk and they just gave us ice buckets which was super inconvenient.. there was also someone else's undergarments found in the bedroom which led me to see that the rooms were not properly cleaned ahead of time.. the hotel itself is beautiful just wish there was some better accomodation and cleanliness but I will say the rooms were not dirty you just could tell some things went uncleaned.
Bodde här 1 natt i januari 2024
Svar från Guest Services 16 jan. 2024
Hello Tyler,I appreciate your comment. I apologize for our mistake of leaving some items from previous guests in your room. It was an oversight on our part. As for the fridge, we understand that it is small and may not be able to accommodate the container you brought. Additionally, we were not aware that the fridge was not functioning properly. I apologize for not being able to meet your expectations and for any inconvenience caused.Sincerely,Guest Services

10/10 Fantastiskt

Megan

Gillade: Renlighet, personal och service och boendets skick och faciliteter
Bodde här 1 natt i december 2023
Svar från SD 11 feb. 2024
Awesome

10/10 Fantastiskt

Rob

Affärsresenär
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Bodde här 2 nätter i januari 2024
Svar från Guest Services 12 jan. 2024
Hello Rob,Thank you for the perfect score.Sincerely,Guest Services

8/10 Bra

Frank

Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Everything was great. Staff in restaurant was very nice. Kids enjoyed the pool. The only suggestion would be to keep the coffee available in the lobby for longer in the morning. Also maybe a to -go appetizer menu in the rooms for more casual fare.
Bodde här 1 natt i december 2023
Svar från Guest Services 10 jan. 2024
It was great to hear that you and your family enjoyed your stay with us. We appreciate the feedback and this will be shared to the whole team. Looking forward on your next visit with us.