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Recensioner av Batonka Guest Lodge

4 out of 5
Batonka Guest Lodge
1406 Reynard Road, Victoria Falls

Recensioner

9,8

Enastående

10 - Fantastiskt i betyg. 82 av 91 recensioner" "
8 - Bra i betyg. 7 av 91 recensioner" "
6 - Okej i betyg. 2 av 91 recensioner" "
4 - Dåligt i betyg. 0 av 91 recensioner" "
2 - Väldigt dåligt i betyg. 0 av 91 recensioner" "

9,8/10

Renlighet

10/10

Personal och service

9,6/10

Bekvämligheter

9,8/10

Boendets skick och faciliteter

9,6/10

Hållbarhet

Recensioner

10/10 Fantastiskt

Mats

Bodde här 1 natt i januari 2023
Svar från Reservations Team 16 jan. 2023
Thank you for the positive feedback, Please come again !!

10/10 Fantastiskt

norair

Reste med familjen
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Batonka lodge was very safe and relaxing. The staff was friendly and helpful.
Bodde här 1 natt i januari 2024
Svar från Batonka Team 6 feb. 2024
Good day,Thanks for taking the time to let us know how you enjoyed your stay. We are so pleased that you enjoyed your time with us and felt safe and relaxed. We hope to see you back in our part of the world one day very soon.Warm regards,The Batonka team

10/10 Fantastiskt

Ian

Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Friendly staff
Excellent service from very friendly staff
Bodde här 3 nätter i december 2023
Svar från Batonka Team 6 feb. 2024
Dear Ian,Thanks for the kind words - we love that you enjoyed your time with us and any review that has the word excellent in it makes us very happy. Warm regards,The Batonka team

10/10 Fantastiskt

Helena

Reste med sin partner
Gillade: Renlighet, personal och service och boendets skick och faciliteter
Absolutely amazing place with super friendly and helpful staff. All proposed activities were great too! Will come back. With special thanks to Tracey :-)
Bodde här 2 nätter i oktober 2023
Svar från Batonka Team 4 okt. 2023
Dear Helena,Thanks for the wonderful words. We always love to hear how our guests enjoyed the time they spent with us. Please come and see us again soon.Warm regards,The Batonka Team

8/10 Bra

Francis

Reste med familjen
Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Bodde här 1 natt i maj 2023
Svar från Batonka Team 5 juni 2023
Thanks very much Francis.Have a great day.

10/10 Fantastiskt

Dina B

Gillade: Renlighet, personal och service och boendets skick och faciliteter
Bodde här 2 nätter i april 2023
Svar från Batonka Team 3 maj 2023
Thanks so much Dina. We are so happy that you enjoyed your stay with us. Have a wonderful day.

10/10 Fantastiskt

Robert

Bodde här 1 natt i april 2023
Svar från Batonka Team 14 apr. 2023
Thanks very much for taking the time to review us. We are so pleased you enjoyed your stay. We hope you return again on day soon.

10/10 Fantastiskt

Maximilian

Bodde här 2 nätter i mars 2023
Svar från Suzanne 3 apr. 2023
Thank you so much for the review. Have a great day.

10/10 Fantastiskt

Praveen, New Hyde Park

Reste med sin partner
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
The staff is very friendly and make you feel special.
Bodde här 2 nätter i februari 2023
Svar från Suzanne 7 mars 2023
Dear Praveen,We are so pleased you enjoyed the time you spent at Batonka Guest Lodge. We hope that we get to welcome you back for a return visit one day in the near future. Regards,Suzanne

10/10 Fantastiskt

Charles

Reste med sin partner
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Spacious, clean room and lovely grounds.
Bodde här 1 natt i maj 2022

10/10 Fantastiskt

JANET

Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Would recommend Batonka to anyone staying in VFall
Excellent stay. All the staff were extremely friendly and ready to help if it was required. The Lodge was extremely clean. The grounds were really pretty and very well kept
Bodde här 4 nätter i april 2022

10/10 Fantastiskt

Patricia

Reste i grupp, Reste med familjen
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Batonka Lodge was a wonderful experience- the staff was welcoming and attentive. The food was so good ! I would stay here again in a heartbeat. The chef was just awesome - I just can’t say enough good about this place.
Bodde här 3 nätter i april 2022

8/10 Bra

Stanley

Reste med familj och småbarn
Gillade: Renlighet, personal och service och boendets skick och faciliteter
Well maintained property. I guess because guests were few at this time of the year, breakfast options were super limited. All ala carte with just two options - english breakfast or omelet.
Bodde här 3 nätter i januari 2022

10/10 Fantastiskt

Verifierad resenär

Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Absolutely amazing property! The service is the absolute best, the staff is so friendly. The chef makes the best meals ever, so make sure to book dinner reservations. All of the activities the recommend are only the best ones (ie Pure Africa). I can’t recommend this place enough. Also, make sure to ask Tafadzwa for one of his Cappuccino… he placed 3rd as a Barista and makes top level coffee drinks.
Bodde här 1 natt i juni 2021

10/10 Fantastiskt

Verifierad resenär

Reste i grupp
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
The service at Batonka Lodge is outstanding, the atmosphere is inviting, and the food is delicious! You will definitely get your money's worth staying here.
Bodde här 3 nätter i juni 2021

10/10 Fantastiskt

Verifierad resenär

Reste i grupp, Affärsresenär
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Liked everything and all perfect. Very clean and good hospitality.
Bodde här 1 natt i januari 2021
Svar från Adrian 10 feb. 2021
Thank you for your positive comments. We hope to see you again soon.

10/10 Fantastiskt

Marshal, Manchester,UK

Reste med sin partner
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
It was a very nice place, great customer service from all of the staff and they were always willing to assist when ever they can. The rooms are very nice and were very clean. The place itself is well maintained, it’s actually worthy the stay. However, I would suggest they increase their TV channels and allow for people to have a bit of variety also on the dinner and breakfast
Bodde här 2 nätter i december 2020
Svar från Adrian 10 feb. 2021
Thank you so much for your positive comments and suggestions. We are so glad that you enjoyed your stay with us.

10/10 Fantastiskt

haluk

Reste med familjen
Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
All the staff do all you can expect from a first class hotel and then some. The foid was great too.
Bodde här 3 nätter i februari 2020
Svar från adrian 3 mars 2020
Many thanks for your kind words. We are glad you enjoyed your stay.

10/10 Fantastiskt

GeoCel, Grans

Reste med sin partner
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Emplacement au calme, cadre naturel et propre, personnel au Top ! Excellente cuisine.
Bodde här 3 nätter i januari 2020
Svar från Adrian 3 feb. 2020
We are glad you enjoyed your time with us. Thank you for the kind words.

10/10 Fantastiskt

Elena

Reste i grupp
Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Bodde här 2 nätter i januari 2020
Svar från Adrian 31 jan. 2020
Thank you for staying with us.

10/10 Fantastiskt

Shinji

Reste med familjen
Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
pretty and comfortable hotel
We stayed for 3 nights. We enjoyed Victoria Falls trecking, sunset cruise and 1 day for Chobe day trip. It is very good location for those activities. Hotel is very pretty and services are perfect. Very good for family to stay.
Bodde här 3 nätter i december 2019
Svar från Adrian 7 jan. 2020
Many thanks for your kind words. Hope to see you again soon.

10/10 Fantastiskt

Verifierad resenär

Reste i grupp
Gillade: Renlighet, personal och service och boendets skick och faciliteter
Great place. Would recommend. Very kind and helpful staff
Bodde här 5 nätter i december 2019
Svar från Adrian 4 jan. 2020
Thank you for your kind words. It was wonderful having you to stay.

10/10 Fantastiskt

Cammy, Las Cruces, NM

Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
I absolutely loved this place. The staff is incredible! So friendly and helpful. The room was very nice , comfortable beds and linen was clean and cozy. The food was amazing.
Bodde här 2 nätter i november 2019
Svar från Adrian 30 nov. 2019
Thank you for your kind words. It was wonderful to hear that you enjoyed your time with us and liked all that Batonka has to offer.

10/10 Fantastiskt

Nathaniel

Reste med familjen
Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Over the top.
Bodde här 3 nätter i november 2019
Svar från Adrian 21 nov. 2019
Dear Guest. Thank you for kind words. we hope to see you again soon.

10/10 Fantastiskt

Verifierad resenär

Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Spectacular staff. Food excellent. Beautifully maintained property.
Bodde här 2 nätter i november 2019
Svar från Adrian 19 nov. 2019
Thank you for the kind words and we were excited to hear that you enjoyed your time with us. We hope to see you again soon.

10/10 Fantastiskt

Verifierad resenär

Reste i grupp
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
The property was beautiful, personal and calming. Rooms were well equipped, and clean. The staff are so nice, helpful and knowledgeable. Willing to eh.p guide you into a fabulous day. Meals were superb and reasonably priced.
Bodde här 2 nätter i oktober 2019
Svar från Adrian 30 okt. 2019
Dear Guest Thank you for the kind review. We are glad that you enjoyed your time with us.

10/10 Fantastiskt

Michael

Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Great stay at Batonka. The accomodations were very nice. and the staff was helpful with some nice recs.
Bodde här 2 nätter i oktober 2019
Svar från Adrian 16 okt. 2019
Morning Michael Thank you so much for your feedback. We are excited that you enjoyed your time with us.

6/10 Okej

Fam.K., München, Bayern

Reste med sin partner
Gillade: Bekvämligheter och boendets skick och faciliteter
Mittelklasse! Das Frühstück unterdurchschnittlich und zum Lunch leider nur Fast Food und jeden Tag das selbe. Das Zimmer sehr groß , Bett mit Moskitonetz. Sauberkeit naja Guestservice und Pickupservice sehr gut. Insgesamt für 2 Übernachtungen okay
Bodde här 2 nätter i oktober 2019
Svar från Adrian 7 okt. 2019
Thank you for your review. We have taken on board your concerns and will seek to improve on the areas pointed out.

8/10 Bra

Joseph

Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Bodde här 2 nätter i september 2019
Svar från Adrian 7 sep. 2019
Thank you for your review. glad that you enjoyed your time with us.

10/10 Fantastiskt

Philip

Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Bodde här 1 natt i augusti 2019
Svar från Adrian 6 sep. 2019
Thank you for the rating we are so glad that you enjoyed your time with us. Until the next time stay well.

10/10 Fantastiskt

Geoffrey

Reste i grupp
Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
A tranquile setting
Arrived here after a self drive trip through Botswana tired and dirty and were welcomed with a cold drink and warm smile. The check in was quick and painless. Were quickly shown to our rooms and got settled in. The grounds were well maintaned and nicely balanced between shade and sun and the pool provided a refreshing dip. The staff were attentive but descrete providing exellent service. The restuarant was well worth a visit in the evening providing delicious food. All in all an exellent stay and would most definately recommend to one and all.
Bodde här 3 nätter i augusti 2019
Svar från Adrian 5 sep. 2019
Thank you so much for your kind words. It was humbling to be such a positive memory on your African adventure. Until the next time stay well.

10/10 Fantastiskt

Verifierad resenär

Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Personnel très attentionné, chambres agréables, bon repas.
Bodde här 2 nätter i augusti 2019
Svar från Adrian 31 aug. 2019
Glad you enjoyed your time with us. thank you for your kind words.

10/10 Fantastiskt

Verifierad resenär

Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Bodde här 1 natt i augusti 2019
Svar från Adrian 31 aug. 2019
Thank you for your review. Much appreciated

10/10 Fantastiskt

Vicki, Perth WA

Reste med sin partner
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Property is beautiful. The people at the property are just as beautiful, friendly warm and make you feel like nothing is to much hassle. A special Thankyou to Donald who drives the shuttle. From the minute you meet him you feel so welcome. He has so many interesting stories. He is a true gem.
Bodde här 3 nätter i augusti 2019
Svar från Adrian 20 aug. 2019
Dear Vicki Thank you for your kind words. Glad to hear that your time with us was so enjoyable. Hope to see you again soon!

10/10 Fantastiskt

jennifer

Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Clean,Friendly staff,good location
We hated to leave. Every member of the staff made us feel like we were the only guests there.
Bodde här 3 nätter i juli 2019
Svar från Adrian 30 juli 2019
Hi Jennifer. Thank you for your kind words. great to hear that the lodge and service hit the mark! Hope to see you back again in the future.

10/10 Fantastiskt

Polly

Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
An understated gem
This lodge far exceeded our expectations. The facility was relaxed and the service quite friendly and attentive.
Bodde här 1 natt i juli 2019
Svar från Adrian 25 juli 2019
Dear Polly Thank you for your kind words. We are so happy that you enjoyed your stay with us.

10/10 Fantastiskt

Verifierad resenär

Reste med familjen
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
We were extended every courtesy. The rooms were lovely as were the grounds of this smaller boutique lodge. We enjoyed delicious food! We will definitely stay at Batonka the next time we are fortunate enough to visit Zimbabwe. We loved everything about it!
Bodde här 2 nätter i februari 2019
Svar från Adrian 28 juni 2019
Thank you so much for your positivity. We are so glad that you enjoyed your time with us.

10/10 Fantastiskt

Verifierad resenär

Bodde här 2 nätter i juni 2019
Svar från Adrian 20 juni 2019
Thank you !

10/10 Fantastiskt

Verifierad resenär

Reste med sin partner
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Personnel le plus attentif, compétent et agréable jamais rencontré! Et TOUT le reste est excellent.
Bodde här 3 nätter i maj 2019
Svar från Adrian 20 juni 2019
Dear Guest Thank you for your kind words. It was our pleasure hosting you.

10/10 Fantastiskt

Verifierad resenär

Reste med familjen
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Beautiful rooms and garden. Very attentive service. A perfect oasis close to Victoria Falls.
Bodde här 3 nätter i april 2019
Svar från Adrian 8 maj 2019
Thank you for your kind words. It was our pleasure hosting you

8/10 Bra

Verifierad resenär

Gillade: Renlighet och personal och service
Bodde här 3 nätter i april 2019
Svar från Adrian 8 maj 2019
Thank you

10/10 Fantastiskt

Verifierad resenär

Bodde här 2 nätter i april 2019
Svar från Adrian 8 maj 2019
Thank you

10/10 Fantastiskt

David

Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
March 2019
Staying at Batonka was a truly wonderful experience, we had a perfect time. The facilities and service was excellent and all the additional help with the taxi and liaising with the adventure businesses went above and beyond.
Bodde här 3 nätter i mars 2019
Svar från Adrian 27 mars 2019
Dear David Thank you for you choosing us as your base in the Falls. We are excited to hear that you enjoyed your time with us and we hope we will see you again some time in the future.

10/10 Fantastiskt

Deven

Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Pride of ZIM
We loved our stay at Batonka; our only wish was that we'd have stayed 3 nights in Zim instead if 2! The staff are amazingly friendly, food is good and they provide help with arranging tours to do. They have a in-house taxi they use which is reasonable and trustworthy. Staff were more an accommodating to any requests and Adrian, the manager I believe, was always seen talking to us or other guests. We would 100% recommend and stay again!
Bodde här 2 nätter i mars 2019
Svar från Adrian 20 mars 2019
Dear Guest Thank you so much for your kind words. We were excited to hear that your time with us was so enjoyable and we hope to have the opportunity of hosting you again in the future.

10/10 Fantastiskt

Verifierad resenär

Bodde här 2 nätter i mars 2019

10/10 Fantastiskt

Woodstocky, San Diego, CA

Reste med sin partner
Gillade: Personal och service, bekvämligheter och boendets skick och faciliteter
Very friendly and helpful staff. Restaurant serves tasty food for guests.
Bodde här 2 nätter i mars 2019
Svar från Adrian 12 mars 2019
Thank you for your kind words. We loved hosting you and hope to see you again sometime in the future.

10/10 Fantastiskt

Rick, London

Reste med sin partner
Gillade: Personal och service, bekvämligheter och boendets skick och faciliteter
They have done a good job of creating a boutique feel at this place and a lovely place to relax. The staff were very polite and willing to help. Zimbabwe is a conservative country but we had no funny looks about staying there as a gay couple whatsoever. The food in the restaurant was really excellent. Short evening menu that changes each day with just a few options but everything was really well done. The room was decent. Could probably have done with a couple of rugs on the floor but it did the job.
Bodde här 3 nätter i februari 2019
Svar från Adrian 4 mars 2019
Thank you so much for your kind words. It was fantastic to hear that you felt so comfort during your recent stay with us. We hope to see you again some time in the future.

10/10 Fantastiskt

Verifierad resenär

Gillade: Renlighet, personal och service och boendets skick och faciliteter
Bodde här 3 nätter i februari 2019

10/10 Fantastiskt

Verifierad resenär

Reste med sin partner
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
This is a spotlessly clean peaceful lodge where you felt safe & were able to relax. The food was really good - breakfast lunch & dinner The staff were all friendly & helpful. We booked trips through them - all good. They have a complimentary transport to the town twice a day or can book a safe taxi $3 or $5 to the Zimbabwean side of the falls (each way). You don’t need a guide at the falls as it’s a national park with signs and clear paths). There is a cafe for a rest at the end. The rooms are clean and have what you need & a balcony to sit out or you can go to the pool.
Bodde här 2 nätter i februari 2019
Svar från Adrian 18 feb. 2019
Dear Guest Thank you for your kind words. It was fantastic to hear that your time with us was so enjoyable. Hope to see you again soon.

10/10 Fantastiskt

Verifierad resenär

Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Bodde här 3 nätter i december 2018
Svar från Adrian 14 jan. 2019
Thank you for your 5 out of 5 rating. we are so glad that your enjoyed your time with us.