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Recensioner av The Vic, Ascend Hotel Collection

4 out of 5
The Vic, Ascend Hotel Collection
123 Gorge Road East, Victoria, BC

Recensioner

9,0

Underbart

10 - Fantastiskt i betyg. 474 av 709 recensioner" "
8 - Bra i betyg. 153 av 709 recensioner" "
6 - Okej i betyg. 54 av 709 recensioner" "
4 - Dåligt i betyg. 14 av 709 recensioner" "
2 - Väldigt dåligt i betyg. 14 av 709 recensioner" "

9,2/10

Renlighet

9,6/10

Personal och service

8,8/10

Bekvämligheter

8,8/10

Boendets skick och faciliteter

8,8/10

Hållbarhet

Recensioner

10/10 Fantastiskt

Sukhi

Reste med sin partner
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
This hotel was perfectly located almost minutes away from most restaurants. Not too far from the inner harbor and some stunning hikes. For a weekend getaway, the Vic was a great hotel & staff were very kind
Bodde här 2 nätter i april 2024

10/10 Fantastiskt

Yiying

Reste med familjen
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Really friendly and nice place!
Bodde här 1 natt i april 2024

10/10 Fantastiskt

Ivan

Reste med familj och småbarn
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Tesla charger!!!!👍👍👍
Bodde här 1 natt i april 2024

8/10 Bra

Heidi

Reste med familj och småbarn
Gillade: Personal och service, bekvämligheter och boendets skick och faciliteter
The mattress was really comfortable and great quality. The bathroom fan was noisy, and hope this can be improved. The staff are friendly and the facilities are good. We enjoyed playing the table football and ping pong.
Bodde här 2 nätter i april 2024
Svar från Evergreen Guest Relations 1 maj 2024
Thank you for the feedback, Heidi. We're happy you enjoyed our beds; we know how important getting a goodnight's sleep is to our guests.

4/10 Dåligt

Linda

Gillade: Personal och service
The first room was not clean and smelled very badly of smoke. The second one was clean but still smelled very bad of smoke as well. However the desk staff was amazing and refunded us some of our money. The staff was amazing
Bodde här 3 nätter i april 2024
Svar från Evergreen Guest Relations 1 maj 2024
Thank you for the feedback, Linda. We are sorry to hear that your room did not meet your expectations. We will pass this feedback to our housekeeping team so that we can make improvements in our service.

10/10 Fantastiskt

LAURIE, Sechelt

Reste med sin partner
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Very nice people who work there. The facilities where very clean,the rooms where very nice.
Bodde här 3 nätter i april 2024
Svar från Evergreen Guest Relations 29 apr. 2024
Thank you for the lovely review, Laurie. We're delighted to hear you had a great stay with us; we take pride in providing our guests with the highest levels of customer service.

8/10 Bra

MAURICIO CLAROS, QUERETARO

Reste med familjen
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Very good option in Victoria
Bodde här 1 natt i april 2024
Svar från Evergreen Guest Relations 29 apr. 2024
Thank you for the review, Mauricio. We are delighted you enjoyed your visit and hope to see you again soon!

10/10 Fantastiskt

Jenifer

Reste med familjen
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
It was affordable. It has a pool and recreation area Brunch option "floyds diner" was amazing, affordable and delicious. Dinner "Hecklers" had amazing burgers and bites. Hotel was clean, spacious, cleanned during the day. Loved my stay here.
Bodde här 2 nätter i april 2024
Svar från Evergreen Guest Relations 29 apr. 2024
We are thrilled to hear you enjoyed your time with us, Jenifer! We're happy to hear that you enjoyed your stay, particularly the cleanliness and the location.

10/10 Fantastiskt

Richa

Gillade: Renlighet, personal och service och boendets skick och faciliteter
Bodde här 1 natt i april 2024
Svar från Evergreen Guest Relations 29 apr. 2024
Thank you so much for your perfect rating! We will share this with the team to let them know to keep up the amazing work.

10/10 Fantastiskt

Chantal

Reste med familj och småbarn
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Thank you to the staff for a great experience!
Bodde här 2 nätter i april 2024
Svar från Evergreen Guest Relations 29 apr. 2024
This feedback makes our day, Chantal! We are very proud of our staff, who are always ready to go the extra mile for our guests.

8/10 Bra

Liam

Affärsresenär
Gillade: Renlighet och personal och service
Not bad for the price. Staff nice, rooms are nice, attached diner is tasty. Not too far from downtown Noise from surrounding rooms can be a bit loud trying to fall asleep
Bodde här 1 natt i april 2024
Svar från Evergreen Guest Relations 29 apr. 2024
We appreciate the positive rating, Liam. We are very proud of our staff, who are always ready to go the extra mile for our guests.

8/10 Bra

Jennifer, Barrie

Gillade: Renlighet, personal och service och boendets skick och faciliteter
Location is a ways from dining and conveniences but priced appropriately. Free parking is a bonus. Decent pub and liquor store on the property. Updated rooms and cleanliness was a plus. Friendly & helpful staff.
Bodde här 4 nätter i april 2024
Svar från Evergreen Guest Relations 26 apr. 2024
Thank you for the lovely review, Jennifer. We are very proud of our staff, who are always ready to go the extra mile for our guests.

6/10 Okej

Devin

Reste i grupp, Affärsresenär
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
It was a nice older hotel with a few amenities like ping pong, huge big screen and foosball. Rooms had updated rooms with new smart tv's. Also, a decent throwback dinner restaurant and a bussilin bar on main level. For an older hotel, not to bad.
Bodde här 4 nätter i april 2024
Svar från Evergreen Guest Relations 26 apr. 2024
Thank you for the feedback, Devin. Our Optimism lounge is a great spot to sit back and relax with friends and family.

10/10 Fantastiskt

Briana

Reste med sin partner
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Awesome game room
Bodde här 2 nätter i april 2024
Svar från Evergreen Guest Relations 26 apr. 2024
This feedback makes our day, Briana! Our Optimism lounge is a great spot to sit back and relax with friends and family.

8/10 Bra

Aum

Reste i grupp
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
It was a great experience. The only thing that should be provided was water bottles in the room.
Bodde här 1 natt i april 2024
Svar från Evergreen Guest Relations 24 apr. 2024
Thank you for the review, Aum. We are delighted you enjoyed your visit and hope to see you again soon!

10/10 Fantastiskt

Jody

Reste med sin partner
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
.
Bodde här 1 natt i april 2024
Svar från Evergreen Guest Relations 24 apr. 2024
Thank you so much for your perfect rating! We will share this with the team to let them know to keep up the amazing work.

10/10 Fantastiskt

Susan

Reste med sin partner
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Staff was very friendly and helpful
Bodde här 2 nätter i april 2024
Svar från Evergreen Guest Relations 24 apr. 2024
Love to hear that you enjoyed your stay, Susan! We're delighted to hear you had a great stay with us; we take pride in providing our guests with the highest levels of customer service.

10/10 Fantastiskt

Komaldeep

Reste med sin partner
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
24 hours guest service. friendly staff and nice rooms
Bodde här 1 natt i april 2024
Svar från Evergreen Guest Relations 24 apr. 2024
This feedback makes our day, Komaldeep! We are very proud of our staff, who are always ready to go the extra mile for our guests.

10/10 Fantastiskt

SANJAY

Reste i grupp
Gillade: Renlighet, personal och service och boendets skick och faciliteter
The crib was the unique concept I like about this hotel
Bodde här 1 natt i april 2024
Svar från Evergreen Guest Relations 24 apr. 2024
Thank you for the kind words, Sanjay. We are delighted you enjoyed your visit and hope to see you again soon!

10/10 Fantastiskt

Stephen

Gillade: Renlighet, personal och service och boendets skick och faciliteter
Bodde här 1 natt i april 2024
Svar från Evergreen Guest Relations 22 apr. 2024
Thank you so much for your perfect rating! We will share this with the team to let them know to keep up the amazing work.

8/10 Bra

Robert

Gillade: Renlighet, personal och service och boendets skick och faciliteter
Bodde här 1 natt i april 2024
Svar från Evergreen Guest Relations 22 apr. 2024
Thank you so much for your rating! We will share this with the team to let them know to keep up the amazing work. Hope to see you again soon!

10/10 Fantastiskt

kim

Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Wonderful experience.
Bodde här 7 nätter i april 2024
Svar från Evergreen Guest Relations 19 apr. 2024
Thank you for the great feedback, Kim. We're glad you enjoyed your stay with us, and we hope to welcome you back soon!

10/10 Fantastiskt

Sheri

Reste med familjen, Reste med husdjur
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
The ruins have been renovated beautiful shower with great pressure and hot! Very friendly check in and staff offering to help carry etc. Able to have our dog! Great restaurant Floyd’s attached with good food and great staff as well.
Bodde här 3 nätter i april 2024
Svar från Evergreen Guest Relations 19 apr. 2024
Love to hear that you enjoyed your stay, Sheri! We're delighted to hear you had a great stay with us; we take pride in providing our guests with the highest levels of customer service.

8/10 Bra

Alan

Affärsresenär
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Rooms were finished well and comfortable. My room had a sliding glass door overlooking the pool. The lock on the sliding door didn't really work. The sliding door only had a rolling blind, so it either had to be open (no privacy) or closed (no daylight). The lobby was overlit - too much lighting. There was a nice games room with a big tv, ping pong table and a popcorn machine that made good popcorn. There was a breakfast restaurant independently run (I think) adjacent to the hotel which was average and over-priced (but everything is overpriced in Victoria, right).
Bodde här 3 nätter i april 2024
Svar från Evergreen Guest Relations 15 apr. 2024
Thank you for the lovely review, Alan. Our Optimism lounge is a great spot to sit back and relax with friends and family.

10/10 Fantastiskt

Dominika

Reste med familjen
Gillade: Renlighet, personal och service och boendets skick och faciliteter
Clean room, great bathroom, attentive staff, quiet area and close to downtown.
Bodde här 2 nätter i april 2024
Svar från Evergreen Guest Relations 15 apr. 2024
We appreciate the positive rating, Dominika. We are very proud of our staff, who are always ready to go the extra mile for our guests.

10/10 Fantastiskt

Jaime

Reste med familjen
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Great lounge and game area. Room was clean and staff were friendly. Gym area was adequate.
Bodde här 1 natt i april 2024
Svar från Evergreen Guest Relations 15 apr. 2024
This feedback makes our day, Jaime! We're delighted to hear you had a great stay with us; we take pride in providing our guests with the highest levels of customer service.

10/10 Fantastiskt

Robin

Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
They did a great job on the newly renovated rooms. A great choice if you don't need to be around downtown.
Bodde här 2 nätter i april 2024
Svar från Evergreen Guest Relations 15 apr. 2024
Love to hear that you enjoyed your stay, Robin! We recently renovated and added some great modern touches.

10/10 Fantastiskt

Tetiana

Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Adil Jaria is one the the best front desk workers that I ever met. When you’ll get to the this hotel,this person will have an honor to help you with any questions and any of your requests! Highly recommend this person!
Bodde här 1 natt i april 2024
Svar från Evergreen Guest Relations 15 apr. 2024
We're happy to hear that Adil was able to make your stay more memorable. We'll pass along the feedback to him and the rest of our team.

10/10 Fantastiskt

Nabilah

Reste i grupp
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
i love it there!!! staff is very friendly and the bathroom mirror is absolutely beautiful. it's ver minimalist and space is awesome and fit perfectly for us 3. i'd recommend this hotel to anyone!! 10 mins away from everywhere in downtown and all the advanced tech in the room❤️❤️
Bodde här 1 natt i april 2024
Svar från Evergreen Guest Relations 15 apr. 2024
Thank you for the kind words, Nabilah. We're delighted to hear you had a great stay with us; we take pride in providing our guests with the highest levels of customer service.

10/10 Fantastiskt

David

Room very clean and very comfortable. Service from staff is equal to any 5 Star Resort. Have stayed past year twice. And will stay again. Reno’s seemed to be on track. Great upgrade to Restaurant.
Bodde här 1 natt i april 2024
Svar från Evergreen Guest Relations 15 apr. 2024
Wow! Thank you for the review, David. We'll be sure to pass the positive feedback to our housekeeping team.

10/10 Fantastiskt

Taryn

Bodde här 1 natt i april 2024

10/10 Fantastiskt

Michael

Bodde här 1 natt i mars 2024

10/10 Fantastiskt

Janet

Bodde här 1 natt i april 2024

10/10 Fantastiskt

Rachel

Bodde här 2 nätter i april 2024
Svar från Evergreen Guest Relations 1 maj 2024
Thank you so much for your perfect rating! We will share this with the team to let them know to keep up the amazing work.

8/10 Bra

Bernice, Port Alberni

Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Nice stay, close to all business I needed to do on this trip.
Bodde här 2 nätter i april 2024
Svar från Evergreen Guest Relations 10 apr. 2024
This feedback makes our day, Bernice! We value your feedback and are delighted to know that you found our location perfect for your visit.

6/10 Okej

chin shu

Reste med husdjur
Gillade: Personal och service och boendets skick och faciliteter
I was asked to pay 20 dollars more because I have a dog. I did disclose the dog info when I booked the hotel. and the fee I paid to Expedia should include the pet. Moreover, Expedia didn't tell me that I need to pay more for dog when I checked in. not feel good about this. where / why it was disconnected.
Bodde här 1 natt i april 2024
Svar från Evergreen Guest Relations 15 apr. 2024
Thank you for the feedback, Chin. We apologize for the miscommunication regarding the pet fee with Expedia. We hope to have the opportunity to welcome you back for a more enjoyable stay.

6/10 Okej

Russell

Affärsresenär, Reste med familjen
Gillade: Renlighet, personal och service och bekvämligheter
Nice
Bodde här 3 nätter i april 2024
Svar från Evergreen Guest Relations 10 apr. 2024
Thank you for the kind words, Russell. We are delighted you enjoyed your visit and hope to see you again soon!

10/10 Fantastiskt

Nora

Reste i grupp
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Friendly helpful staff. Very comfortable beds. Clean rooms. Good price. Would definitely stay again.
Bodde här 1 natt i april 2024
Svar från Evergreen Guest Relations 10 apr. 2024
Thank you for the great feedback, Nora. We are very proud of our staff, who are always ready to go the extra mile for our guests.

10/10 Fantastiskt

Lenzi

Reste med familjen
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Adam was very friendly and made sure we were well taken care of. Great stay!
Bodde här 1 natt i april 2024
Svar från Evergreen Guest Relations 10 apr. 2024
Thank you for the lovely review, Lenzi. We're happy to hear that Adam was able to make your stay more memorable. We'll pass along the feedback to him and the rest of our team.

2/10 Väldigt dåligt

David

Bodde här 2 nätter i april 2024
Svar från Evergreen Guest Relations 10 apr. 2024
Your feedback lets us know where we can improve. We hope we have the opportunity to welcome you back again and show you an improved experience.

8/10 Bra

Lisa

Reste med familjen
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Good value and location, comfy beds and the shower is fantastic. I always request the back side where it’s quiet (there is some pool noise). Great amenities and typically easy parking (note: there is only ONE handicap parking spot and it’s at the back of the hotel. That’s poor.)
Bodde här 4 nätter i april 2024
Svar från Evergreen Guest Relations 8 apr. 2024
We appreciate the positive rating, Lisa. We're happy you enjoyed our beds; we know how important getting a goodnight's sleep is to our guests.

10/10 Fantastiskt

Amirali

Reste med familjen
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
One of the best hotel i have stayed recently. Amazing staff, well maintained rooms and decent price. My go to Hotel for Victoria. Thanks Adil and team for making our trip memorable
Bodde här 1 natt i april 2024
Svar från Evergreen Guest Relations 8 apr. 2024
This feedback makes our day, Amirali! We are very proud of our staff, who are always ready to go the extra mile for our guests.

10/10 Fantastiskt

chad

Gillade: Renlighet, personal och service och boendets skick och faciliteter
Bodde här 4 nätter i april 2024
Svar från Evergreen Guest Relations 8 apr. 2024
Thank you so much for your perfect rating! We will share this with the team to let them know to keep up the amazing work.

6/10 Okej

Hazel

Gillade: Renlighet och personal och service
Bodde här 3 nätter i april 2024
Svar från Evergreen Guest Relations 8 apr. 2024
Thank you so much for your rating! We will share this with the team to let them know to keep up the amazing work. Hope to see you again soon!

10/10 Fantastiskt

Sitong

Bodde här 1 natt i april 2024
Svar från Evergreen Guest Relations 24 apr. 2024
Thank you so much for your perfect rating! We will share this with the team to let them know to keep up the amazing work.

10/10 Fantastiskt

Reggie

Bodde här 2 nätter i mars 2024
Svar från Evergreen Guest Relations 24 apr. 2024
Thank you so much for your perfect rating! We will share this with the team to let them know to keep up the amazing work.

10/10 Fantastiskt

Jaspal

Reste med familj och småbarn
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Great stay here. Kids loved the games room. Very friendly staff. Clean room. Spacious. Very quiet(except when they were testing the fire alarm in the afternoon which we knew ahead of time). Can’t hear the neighbours. Got upgraded to a suite for free. Liquor store and restaurant in the building
Bodde här 1 natt i mars 2024
Svar från Evergreen Guest Relations 3 apr. 2024
Thank you for the lovely review, Jaspal. Our Optimism lounge is a great spot to sit back and relax with friends and family.

2/10 Väldigt dåligt

Kim

Gillade: Personal och service
Gillade inte: Renlighet och boendets skick och faciliteter
It was an old building that had the old building smell. Bed was comfy, rooms smelled a lot. Had to buy febreeze and candles. More attention to detail would make the renovation better.
Bodde här 2 nätter i mars 2024
Svar från Evergreen Guest Relations 3 apr. 2024
Thank you for the feedback, Kim. We are very passionate about continuously improving our hotel which has gone through a significant renovation over the last year.

6/10 Okej

Terri

Reste med familjen
The property itself is fine, only one elevator - with no indication of it is going up or down. Staircases don’t all go to all floors. A/C doesn’t work great. The area itself doesn’t have much close by so plan to drive most places. It would be great if the restaurant had longer hours.
Bodde här 2 nätter i mars 2024
Svar från Evergreen Guest Relations 1 apr. 2024
Thank you for the feedback, Terri. Your feedback lets us know where we can improve. We hope we have the opportunity to welcome you back again and show you an improved experience.

10/10 Fantastiskt

Sukhvir

Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Nice
Bodde här 1 natt i mars 2024
Svar från Evergreen Guest Relations 1 apr. 2024
Thank you for the lovely review, Sukhvir. We are delighted you enjoyed your visit and hope to see you again soon!