Detalj interiör
Se tillgänglighet

Recensioner av Rafael Kaiser Premium Apartments

4 out of 5
Rafael Kaiser Premium Apartments
Antonigasse 1, Vienna, Vienna

Recensioner

9,4

Enastående

10 - Fantastiskt i betyg. 129 av 179 recensioner" "
8 - Bra i betyg. 41 av 179 recensioner" "
6 - Okej i betyg. 6 av 179 recensioner" "
4 - Dåligt i betyg. 1 av 179 recensioner" "
2 - Väldigt dåligt i betyg. 2 av 179 recensioner" "

9,6/10

Renlighet

9,0/10

Personal och service

9,2/10

Bekvämligheter

9,4/10

Boendets skick och faciliteter

8,0/10

Hållbarhet

Recensioner

10/10 Fantastiskt

Per Arne

Reste med familjen
Gillade: Renlighet och rummets bekvämlighet
Bodde här 4 nätter i oktober 2022
Svar från Olena Matselo 20 okt. 2022
Dear Mr. Per Arne,Thank You very much for the top rating. It's a pleasure for us that You liked to be accommodated in our property. We wish You all the best and mostly hope to welcome You again once You decide to be back to our beautiful Vienna!Sincerely Yours,Olena MatseloOperations Manager

8/10 Bra

Linnea

Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Bodde här 3 nätter i juni 2019
Svar från Olena Matselo 12 juni 2019
Dear Guests, Greetings from Rafael Kaiser Apartments. Thank You very much for the high rating and for being our guests in Vienna. We mostly hope that You have enjoyed Your time and we will welcome You again in the nearest future! Sincerely Yours, Olena Matselo Operations Manager Rafael Kaiser Premium Apartments

10/10 Fantastiskt

Claudia

Bodde här 3 nätter i januari 2024
Svar från Olena Matselo 6 feb. 2024
Dear Claudia,Thank You very much for the top rating. It's a real pleasure for us that You liked to be accommodated in our property. We wish You all the best and mostly hope to welcome You again once You decide to be back to our beautiful Vienna!Sincerely Yours,Olena MatseloOperations ManagerRafael Kaiser Premium Apartments Austria

10/10 Fantastiskt

Raymundo

Reste med familj och småbarn, Reste med familjen
Gillade: Renlighet, bekvämligheter och boendets skick och faciliteter
This property is hospitable with their complimentary wine and coffee. The beds are comfy and the area is quiet. It is not at the center but the metro was easy to figure out. We could be at the most popular sites within 20-30 minutes on transit.
Bodde här 3 nätter i december 2023
Svar från Olena Matselo 28 dec. 2023
Dear Mr. Raymundo,Thank You very much for the top rating and such a lovely review. It was a real pleasure for us to host You in our property. We wish You all the best and mostly hope to welcome You again once You decide to be back to our beautiful Vienna!Sincerely Yours,Olena MatseloOperations ManagerRafael Kaiser Premium Apartments Austria

10/10 Fantastiskt

Andrew

Bodde här 3 nätter i december 2023
Svar från Olena Matselo 28 dec. 2023
Dear Mr. Andrew,Thank You very much for the top rating. It's a real pleasure for us that You liked to be accommodated in our property. We wish You all the best and mostly hope to welcome You again once You decide to be back to our beautiful Vienna!Sincerely Yours,Olena MatseloOperations ManagerRafael Kaiser Premium Apartments Austria

10/10 Fantastiskt

Saikat

Gillade: Renlighet och boendets skick och faciliteter
No
Bodde här 2 nätter i oktober 2023
Svar från Olena Matselo 11 nov. 2023
Dear Mr. Saikat, Thank You very much for the top rating. We are truly delighted that You liked to be accommodated in our apartment in Vienna. We wish You all the best and mostly hope to welcome You again once You decide to be back to our beautiful city. Sincerely Yours, Olena Matselo Operations Manager Rafael Kaiser Premium Apartments Austria

10/10 Fantastiskt

Enrique

Reste med familjen
Gillade: Renlighet, bekvämligheter och boendets skick och faciliteter
All in perfect conditions in the apartment and with the U stop just few meters, it is a perfect place to rest while visiting Vienna.
Bodde här 3 nätter i november 2023
Svar från Olena Matselo 7 nov. 2023
Dear Mr. Enrique,Thank You very much for the top rating and lovely review. It's a real pleasure for us that You liked to be accommodated in our apartment. We wish You all the best and mostly hope to welcome You again once You decide to be back to our beautiful Vienna!Sincerely Yours,Olena MatseloOperations ManagerRafael Kaiser Premium Apartments Austria

10/10 Fantastiskt

Franz

Gillade: Renlighet och rummets bekvämlighet
tolle Appartments mit sehr gutem Service
sehr schöne großzügige Appartments, sehr gut ausgestattet, gute Lage, gutes Preis-Leistungsverhältnis, insbesondere sehr hilfsbereites Personal, das auf individuelle Bedürfnisse und Wünsche sehr guteingeht
Bodde här 1 natt i september 2023
Svar från Olena Matselo 24 sep. 2023
Lieber Herr Franz,Vielen herzlichen Dank für sehr nette Bewertung. Es freut uns sehr, dass Sie sich bei uns wohl gefühlt haben. Wir wünschen Ihnen alles Gute und hoffen gerne darauf, Sie bei Ihrem nächsten Wienbesuch wieder als unseren Gast begrüßen zu dürfen!Mit freundlichen GrüßenOlena MatseloOperations ManagerRafael Kaiser Premium Apartments Austria

10/10 Fantastiskt

Frank

Bodde här 3 nätter i september 2023
Svar från Olena Matselo 17 sep. 2023
Dear Mr. Frank,Thank You very much for the top rating. It's our pleasure that You liked to be accommodated in our property. We wish You all the best and mostly hope to welcome You again once You decide to be back to our beautiful Vienna!Sincerely Yours,Olena MatseloOperations ManagerRafael Kaiser Premium Apartments Austria

10/10 Fantastiskt

Ana Paula

Gillade: Renlighet och rummets bekvämlighet
Bodde här 2 nätter i september 2023
Svar från Olena Matselo 17 sep. 2023
Dear Mrs. Ana Paula,Thank You very much for the top rating. It was a pleasure for us to host You in our property. We wish You all the best and mostly hope to welcome You again once You decide to be back to our beautiful Vienna!Sincerely Yours,Olena MatseloOperations ManagerRafael Kaiser Premium Apartments Austria

8/10 Bra

YEE KWAN

Reste med familjen
Gillade: Renlighet, bekvämligheter och boendets skick och faciliteter
Room is big and clean and excellent transport. Feel comfortable and would like to come again
Bodde här 2 nätter i augusti 2023
Svar från Olena Matselo 22 aug. 2023
Dear Mrs. Yee Kwan,Thank You very much for such a nice review. It's a real pleasure for us that You were feeling comfortable being accommodated in our property. We wish You all the best and mostly hope to welcome You again once You decide to be back to our beautiful Vienna!Sincerely Yours,Olena MatseloOperations ManagerRafael Kaiser Premium Apartments Austria

10/10 Fantastiskt

alex

Reste med familjen
Gillade: Renlighet, bekvämligheter och boendets skick och faciliteter
Great apartment with everything you need! Walkable distance away from public transportation!
Bodde här 3 nätter i juni 2023
Svar från Olena Matselo 8 juli 2023
Dear Alex,Thank You very much for the top rating and very positive review. It's a real pleasure for us that You were feeling comfortable being accommodated in our property. We wish You all the best and mostly hope to welcome You again once You decide to be back to our beloved Vienna!Sincerely Yours,Olena MatseloOperations ManagerRafael Kaiser Premium Apartments Austria

10/10 Fantastiskt

Ami, La Palma

Reste med familjen
Gillade: Renlighet, bekvämligheter och boendets skick och faciliteter
Loved, loved these apartments!! Everything about this place is new, innovative and fun. Close to all famous tourist sites in the area.
Bodde här 3 nätter i juni 2023
Svar från Olena Matselo 24 juni 2023
Dear Mrs. Ami,Thank You very much for such a lovely review. It's a real pleasure for us that You liked to be accommodated in our apartment in Vienna. We wish You all the best and mostly hope to welcome You again once You decide to be back to our beautiful city!Sincerely Yours,Olena MatseloOperations ManagerRafael Kaiser Premium Apartments Austria

10/10 Fantastiskt

Masoomeh

Reste med familj och småbarn
Gillade: Renlighet, bekvämligheter och boendets skick och faciliteter
My two kids and I absolutely enjoyed our little comfortable apartment at Kaiser Rafael on Antonigasse. We were merely just outside the subway and had a playground under the building. Grocery shopping was around the corner. Little kitchenette and superb nespresso machine and washer/dryer were game changers. We would love to stay again.
Bodde här 13 nätter i juni 2023
Svar från Olena Matselo 24 juni 2023
DEar Mrs. Masoomeh,Greetings from Rafael Kaiser Premium Apartments. Thank You very much for the top feedback. It's a real pleasure for us that You were feeling comfortable being accommodated in our property. We wish You all the best and mostly hope to welcome You again once You decide to be back to our beloved Vienna!Sincerely Yours,Olena MatseloOperations ManagerRafael Kaiser Premium Apartments Austria

10/10 Fantastiskt

Soyeong

Reste med familjen
Gillade: Renlighet, bekvämligheter och boendets skick och faciliteter
This clean and pleasant part is convenient to use and is also close to buses, subways, marts, and restaurants. And I was able to live comfortably without any problems with a quick response when requesting necessary matters. It was so good that I wanted to come again next time.
Bodde här 3 nätter i maj 2023
Svar från Olena Matselo 26 maj 2023
Dear Mrs. Soyeong,Greetings from Rafael Kaiser Premium Apartments. Thank You very much for such a lovely feedback. It was a real pleasure for us to host You in our property. We wish You all the best and mostly hope to welcome You again once You decide to be back to our beloved Vienna!Sincerely Yours,Olena MatseloOperations ManagerRafael Kaiser Premium Apartments Austria

10/10 Fantastiskt

Lourdes

Reste med familjen
Gillade: Renlighet och rummets bekvämlighet
Great apartment
Bodde här 2 nätter i maj 2023
Svar från Olena Matselo 12 maj 2023
Dear Mrs. Lourdes,Thank You very much for the top rating. It was a pleasure for us to host You in our property. We wish You all the best and mostly hope to welcome You again once You decide to be back to our beloved Vienna!Sincerely Yours,Olena MatseloOperations ManagerRafael Kaiser Premium Apartments Austria

10/10 Fantastiskt

Larissa

Reste med familjen
Gillade: Renlighet och rummets bekvämlighet
Wonderful Spot in Vienna
This property is clean, wel located and quiet. I could not have asked for anything more in my apartment. Great access to local transportation. Communication about access and use of appliances well done.
Bodde här 6 nätter i mars 2023
Svar från Olena Matselo 6 apr. 2023
Dear Mrs. Larissa,Thank You very much for the top rating and lovely feedback. It's a real pleasure for us that You were feeling comfortable being accommodated in our property. We wish You all the best and mostly hope to welcome You again once You decide to be back to our beloved Vienna!Sincerely Yours,Olena MatseloOperations ManagerRafael Kaiser Premium Apartments Austria

10/10 Fantastiskt

Helder A

Gillade: Renlighet och rummets bekvämlighet
Excelente, como sempre!!
Já não é a primeira vez que nos hospedamos no Rafael Kaiser e, como sempre, fantástico. Tudo de primeira, os utensílios de cozinha, toalhas, o atendimento pela Olena. Tudo perfeito.
Bodde här 7 nätter i januari 2023
Svar från Olena Matselo 3 feb. 2023
Dear Helder,Thank You so much for such a lovely review. It's a real pleasure for us that You became our regular guest and You were always feeling comfortable being accommodated in our property. We wish You all the best and mostly hope to welcome You again in the nearest future!Sincerely Yours,Olena MatseloOperations ManagerRafael Kaiser Premium Apartments Austria

10/10 Fantastiskt

SCOTT

Bodde här 2 nätter i januari 2023
Svar från Olena Matselo 14 jan. 2023
Dear Mr. Scott,Thank You very much for the top rating. We are truly delighted that You liked to be accommodated in our property. We wish You all the best and mostly hope to welcome You again once You decide to be back to our beloved Vienna!Sincerely Yours,Olena MatseloOperations ManagerRafael Kaiser Premium Apartments Austria

10/10 Fantastiskt

Felix, Saint Louis

Reste med familj och småbarn, Reste med familjen
Gillade: Renlighet, bekvämligheter och boendets skick och faciliteter
Beautiful apartment in quaint neighborhood. Very well connected with public transport
Bodde här 5 nätter i september 2022
Svar från Olena Matselo 19 sep. 2022
Dear Mr. Felix,Greetings from Rafael Kaiser Premium Apartments. Thank You very much for Your top feedback. It's a pleasure for us that You liked our apartment and its location.We would like to thank You once again for being our guest in Vienna and mostly hope to welcome You again once You decide to be back to our beloved Vienna!Sincerely Yours,Olena MatseloOperations ManagerRafael Kaiser Premium Apartments Austria

10/10 Fantastiskt

Viola

Reste med familjen
Gillade: Renlighet, bekvämligheter och boendets skick och faciliteter
This property is truly Premium: super sized rooms, modern and cleaned, well equipped with almost everything you need to make you feel as if staying at home away from home. Great kitchen with well laid out dining table which makes it a good work station and dining areas. Just a few minutes walk to train station. Walking distance to great restaurants, supermarkets and parking garage. We basically left our car in the garage and took the public transport for sight seeing which works out great. Would love to be back here in this hotel.
Bodde här 2 nätter i september 2022
Svar från Olena Matselo 16 sep. 2022
Dear Mrs. Viola,Thank You very much for the top rating and such a lovely feedback. It's a real pleasure for us that You liked to be accommodated in our property. We wish You all the best and mostly hope to welcome You again once You decide to be back to our beloved Vienna!Sincerely Yours,Olena MatseloOperations ManagerRafael Kaiser Premium Apartments Austria

10/10 Fantastiskt

Jeanhee

Reste med familjen
We were on a 18 day tour of Europe and stayed in 6 different hotels and rentals. The Rafael Kaiser apartment was the best run and most comfortable stay! Clean and attractively decorated. Comfortable beds. Quiet. Thank you!
Bodde här 6 nätter i juli 2022
Svar från Olena Matselo 10 aug. 2022
Dear Mr. Jeanhee, Lots of greetings from Rafael Kaiser Premium Apartments. Thank You very much for the top rating and such a lovely feedback. It's a pleasure for us that You were feeling comfortable being accommodated in our property. We wish You all the best and mostly hope to welcome You again once You decide to be back to our beautiful Vienna! Sincerelly Yours, Olena Matselo Operations Manager Rafael Kaiser Premium Apartments Austria

10/10 Fantastiskt

Helder A

Bodde här 11 nätter i juli 2022
Svar från Olena Matselo 28 juli 2022
Dear Mr. Helder, Thank You very much for the top rating. It's our pleasure that You were feeling comfortable being accommodated in our property. We wish You all the best and mostly hope to welcome You again once You decide to be back to our beloved Vienna! Sincerely Yours, Olena Matselo Operations Manager Rafael Kaiser Premium Apartments Austria

8/10 Bra

Stephan

Affärsresenär
Gillade: Renlighet och rummets bekvämlighet
Sehr gutes Preis- und Leistungsverhältnis. Sehr zufrieden.
Bodde här 1 natt i juni 2022
Svar från Olena Matselo 28 juni 2022
Lieber Stephan, Vielen herzlichen dank für Ihre positive Bewertung. Es freut uns sehr, dass Sie sich bei uns wohl gefühlt haben. Wir wünschen Ihnen alles Gute und hoffen gerne darauf, Sie bei Ihrem nächsten Stadtbesuch wieder als unseren Gast begrüßen zu dürfen! Mit freundlichen Grüßen Olena Matselo Operations Manager Rafael Kaiser Premium Apartments Austria

10/10 Fantastiskt

Zoran

Reste med familjen
Gillade: Renlighet, bekvämligheter och boendets skick och faciliteter
This is a great, spacious appartment, exceptionally clean, well organized and maintained. Kudos to the management and staff. Directions very detailed and clear, everything that was needed was in its logical place. Very nice looking combination of modern amenities and old style architecture.
Bodde här 2 nätter i maj 2022
Svar från Olena Matselo 28 juni 2022
Dear Zoran, Greetings from Rafael Kaiser Premium Apartments. Thank You so much for the top rating and such a lovely review. It's our pleasure that You were feeling comfortable being accommodated in our property. We wish You all the best and mostly hope to welcome You again once You decide to be back to our beloved Vienna! Sincerely Yours, Olena Matselo Operations Manager Rafael Kaiser Premium Apartments Austria

10/10 Fantastiskt

yunyoung

Reste med familjen
Gillade: Renlighet och rummets bekvämlighet
관광지와 거리가 좀 있는거 말고는 아주 훌륭한 숙소였다. 세련되고 청결한 숙소였는데,평점이 좋은 숙소는 그만한 이유가 있는 법,주인에게 감사의 마음을 전하고 싶다.
Bodde här 2 nätter i oktober 2021
Svar från Olena Matselo 16 nov. 2021
Dear Mr. / Mrs. Yunyoung, Greetings from Rafael Kaiser Premium Apartments. Thank You so much for the top rating and such a nice feedback. It's our pleasure that You were feeling comfortable being accommodated in our property. We wish You all the best and mostly hope to welcome You again once You decide to be back to our beloved Vienna! Sincerely Yours, Olena Matselo Operations Manager Rafael Kaiser Premium Apartments Austria

10/10 Fantastiskt

Janzal Karlo

Reste med familjen
Gillade: Renlighet och rummets bekvämlighet
Overall, a great experience!
When we first arrived at the property, the contactless check-in was very convenient. They use a traditional metal key as opposed to a key card and that is also what you use to open the door to the building and activate the elevator. The elevator took some time getting used to, but after the second try, it was really easy to operate. Also, if you want to keep the door to the unit locked, you have to manually lock it with the key. If a portion of your party wants to stay behind and keep the apartment locked, you would literally have to lock them in the apartment while the other party leaves. This probably wouldn't do so well in an emergency. The unit itself felt very homey since these are actually apartment units. Don't come in expecting it to feel like a hotel room. It's very spacious and it came with an in-unit washer/dryer as well as a kitchen. As far as cleanliness goes, our only issue was with the sheets for the pull-out bed in the living room. When we pulled out the bed, the sheets on the mattress were not clean. We were told to grab fresh clean sheets from the fourth floor, however those sheets were slightly smaller than the mattress, leaving a portion of it exposed. There was an issue with the payment and I was accidentally charged twice for my booking. When this happens, contact Rafael Kaiser immediately and they will do their absolute best to fix it. I was in touch with Olena and she was an absolute delight. The staff is definitely friendly and helpful
Bodde här 3 nätter i september 2021
Svar från Olena Matselo 25 sep. 2021
Dear Mr. Karlo, Greetings from Rafael Kaiser Premium Apartments. Thank You so much for the top rating and such a friendly detailed feedback. It was our pleasure to host You in our property. We apologize once again for the mentioned inconveniences. Rest assured that we will work on it to avoid such circumstances in future. The satisfaction of our dear guests is extremely important for us and we are always doing our best to provide the top level of service and hospitality. We thank You once again for Your trust and mostly hope to welcome You again once You decide to be back to our beloved Vienna! Sincerely Yours, Olena Matselo Operations Manager Rafael Kaiser Premium Apartments Austria

10/10 Fantastiskt

Faisal

Reste med familjen
Gillade: Renlighet och rummets bekvämlighet
Very nice stay
I highly recommend it, big apartment and has everything, there is Indian restaurant 1 minute away and turkich also.
Bodde här 4 nätter i juli 2021
Svar från Olena Matselo 3 aug. 2021
Dear Mr. Faisal, Greetings from Rafael Kaiser Premium Apartments. Thank You very much for the top rating and so nice feedback. We are truly delighted that You were feeling comfortable being accommodated in our property. We wish You all the best and mostly hope to welcome You again once You decide to be back to our beautiful city! Sincerely Yours, Olena Matselo Operations Manager Rafael Kaiser Premium Apartments Austria

10/10 Fantastiskt

pierre

Reste med familjen
Gillade: Renlighet och rummets bekvämlighet
Bodde här 5 nätter i augusti 2020
Svar från Olena Matselo 23 sep. 2020
Dear Mr. Pierre, Greetings from Rafael Kaiser Premium Apartments. Thank You very much for the top rating. It's our pleasure that our guests are feeling comfortable being accommodated in our property. We wish You all the best and mostly hope to welcome You again once You decide to be back to our beautiful city! Sincerely Yours, Olena Matselo Operations Manager Rafael Kaiser Premium Apartments Austria

10/10 Fantastiskt

Verifierad resenär

Reste med sin partner
Gillade: Renlighet och bekvämligheter
Ein wunderschönes Apartment, in einer für uns besonders guten Lage, der 18. Bezirk, mit bester Verbindung in Wiens Zentrum und rundherum. Herrlich ist der Ausblick von drei Seiten. Die Ausstattung ist fantastisch, sauber, funktionell. Gerne werden wir es wieder buchen.
Bodde här 3 nätter i augusti 2020
Svar från Olena Matselo 27 aug. 2020
Sehr geehrte Damen und Herren, Herzliche Grüße von Rafael Kaiser Premium Apartments. Vielen Dank für die volle Punkteanzahl und Ihre nette Bewertung. Es freut uns sehr, dass Sie sich bei uns so wohl gefühlt haben. Wir wünschen Ihnen alles erdenklich Gute und hoffen gerne darauf, Sie bei Ihrem nächsten Stadtbesuch wieder willkommen heißen zu dürfen! Mit freundlichen Grüßen Olena Matselo Operations Manager Rafael Kaiser Premium Apartments Austria

8/10 Bra

Balla, Frankfurt (Oder)

Reste med sin partner
Gillade: Bekvämligheter
U-Bahn-Nähe, sehr gute Ausstattung, Bäckerei, Kneipe und Imbiss in der Nähe
Bodde här 4 nätter i juli 2020
Svar från Olena Matselo 20 juli 2020
Sehr geehrte Damen und Herren, Herzliche Grüße von Rafael Kaiser Premium Apartments. Vielen Dank für Ihre tolle Bewertung. Es freut uns sehr, dass Sie Ihren Aufenthalt bei uns genossen haben. Wir wünschen Ihnen alles Gute und hoffen gerne darauf, Sie bei Ihrem nächsten Stadtbesuch wieder willkommen heißen zu dürfen! Mit freundlichen Grüßen, Olena Matselo Operations Manager Rafael Kaiser Premium Apartments Austria

2/10 Väldigt dåligt

Verifierad resenär

Bodde här 6 nätter i mars 2020
Svar från Olena Matselo 24 mars 2020
Dear Sirs, Greetings from Rafael Kaiser Premium Apartments. It would be very nice and helpful from Your side to contact us and to describe what exactly happened during Your stay to rate us so negativ! Sincerely Yours, Olena Matselo Operations Manager Rafael Kaiser Premium Apartments Austria

10/10 Fantastiskt

Verifierad resenär

Reste med familjen
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Not many shops around the building but there are lots of Turkish restaurants in walking distance.
Bodde här 6 nätter i februari 2020
Svar från Olena Matselo 25 feb. 2020
Dear Guests, Greetings from Rafael Kaiser Premium Apartments. Thank You very much for the top rating. It's a pleasure for us that You were feeling comfortable being accommodated in our property. We wish You all the best and mostly hope to welcome You again once You decide to be back to our beautiful city. Sincerely Yours, Olena Matselo Operations Manager Rafael Kaiser Premium Apartments Austria

10/10 Fantastiskt

Bernhard

Reste med familjen
Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Naheliegend groß und sauber
Perfekte lage
Bodde här 2 nätter i februari 2020
Svar från Olena Matselo 21 feb. 2020
Sehr geehrter Herr Bernhard, Herzliche Grüße von Rafael Kaiser Premium Apartments. Vielen Dank für die volle Punkteanzahl. Es freut uns sehr, dass Sie Ihren Aufenthalt bei uns so genossen haben, und wir hoffen gerne darauf, Sie bei Ihrem nächsten Stadtbesuch wieder in unserem Haus willkommen heißen zu dürfen! Mit freundlichen Grüßen, Olena Matselo Operations Manager Rafael Kaiser Premium Apartments Austria

10/10 Fantastiskt

Verifierad resenär

Reste med familjen
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
We loved our stay in Rafael Apartments. The place has everything you need, close to a metro station m, and walking distance to some attractions. We would definitely come back to Vienna and repeat stay with them.
Bodde här 3 nätter i februari 2020
Svar från Olena Matselo 15 feb. 2020
Dear Guests, Greetings from Rafael Kaiser Premium Apartments. Thank You so much for the top rating and wonderful feedback. We are truly delighted that You liked our apartment and its location. We wish You all the best and mostly hope to welcome You again once You decide to be back to our beloved Vienna! Sincerely Yours, Olena Matselo Operations Manager Rafael Kaiser Premium Apartments Austria

6/10 Okej

Galis

Gillade inte: Boendets skick och faciliteter och rummets bekvämlighet
Avoid
Worst sofa ever,minuscule toilet without heating!
Bodde här 1 natt i januari 2020
Svar från Olena Matselo 22 jan. 2020
Dear Mr. Galis, Greetings from Rafael Kaiser Premium Apartments. Thank You for Your feedback. We are deeply sorry once again for the inconvenience with the couch, it was a temporary solution as the situation with the delivery went out of our hands. The new nice designed couch is already inside the apartment as it should be. Sincerely Yours, Olena Matselo Operations Manager Rafael Kaiser Premium Apartments Austria Sincerely Yours

10/10 Fantastiskt

Jooyeob

Reste i grupp
Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Bodde här 1 natt i januari 2020
Svar från Olena Matselo 27 jan. 2020
Dear Mr. Jooyeob, Greetings from Rafael Kaiser Premium Apartments. Thank You so much for the top rating. It's our pleasure that You were feeling comfortable being accommodated in our property. We wish You all the best and mostly hope to welcome You again once You decide to be back to our wonderful city. Sincerely Yours, Olena Matselo Operations Manager

10/10 Fantastiskt

Verifierad resenär

Reste med familjen
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
The apartment was great. There are nearby train and tram station. Its in a quiet neighbourhood, there’s a police station around the corner of the building so I feel safe all the time.
Bodde här 5 nätter i januari 2020
Svar från Olena Matselo 14 jan. 2020
Dear Guests, Greetings from Rafael Kaiser Premium Apartments. Thank You so much for the top rating and lovely feedback. It's our pleasure that You like the apartment and its location. We wish You all the best and mostly hope to welcome You again once You decide to be back to our wonderful city! Sincerely Yours, Olena Matselo Operations Manager Rafael Kaiser Premium Apartments Austria

8/10 Bra

JUNYOUNG

Gillade: Renlighet och personal och service
Bodde här 2 nätter i december 2019
Svar från Olena Matselo 27 aug. 2020
Dear Mr. Junyoung, Greetings from Rafael Kaiser Premium Apartments. Thank You very much for the high rating. It's a pleasure for us if our guests are feeling comfortable being accommodated in our property. We wish You all the best and mostly hope to welcome You again once You decide to be back to our beautiful city. Sincerely Yours, Olena Matselo Operations Manager Rafael Kaiser Premium Apartments Austria

10/10 Fantastiskt

Verifierad resenär

Reste med familjen
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
The property was clean and spacious. It had everything we needed on hand for our stay including shampoo, soap, paper products and cleaning supplies. There was a Billa grocery three minutes walk away which was open on Christmas Eve for us to stock up on food. It was easy to walk to restaurants and close to the S Bahn although we Ubered most places we wanted to go for around 10 Euros. The staff we encountered was friendly and helpful with changing the temperature in the unit and with helping with the laundry facilities. I highly recommend!!
Bodde här 4 nätter i december 2019
Svar från Olena Matselo 30 dec. 2019
Dear Guests, Greetings from Rafael Kaiser Premium Apartments. Thank You so much for such a lovely feedback. It's a real pleasure for us that You liked our apartment and service. We wish You a happy, healthy, wealthy and prosperous New Year 2020 and mostly hope to welcome You again in the near future! Sincerely Yours, Olena Matselo Operations Manager Rafael Kaiser Premium Apartments Austria

4/10 Dåligt

Verifierad resenär

Gillade inte: Personal och service och bekvämligheter
Bodde här 2 nätter i december 2019
Svar från Olena Matselo 23 dec. 2019
Dear Guests, Greetings from Rafael Kaiser Premium Apartments. Thank You very much for being our guests in Vienna. As soon as You have rated us very low, we would be very thankful if You share with us Your experience and what exactly didn't meet Your expectations within Your accommodation in our property. I wish You a Merry Christmas and a very happy and prosperous New Year 2020! Sincerely Yours, Olena Matselo Operations Manager Rafael Kaiser Premium Apartments Austria

8/10 Bra

Verifierad resenär

Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Bodde här 4 nätter i december 2019
Svar från Olena Matselo 19 dec. 2019
Dear Guests, Greetings from Rafael Kaiser Premium Apartments. Thank You very much for the high rating. We are truly delighted when our guests are feeling comfortable being accommodated in our property. We wish You all the best and mostly hope to welcome You again once You decide to be back to our beautiful Vienna! Sincerely Yours, Olena Matselo Operations Manager Rafael Kaiser Premium Apartments Austria

10/10 Fantastiskt

laurie

Reste med familjen
Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
very nice apartment. it would be nice if there were instructions in English for washer, stove and ac/heat. for the price it is a nice comfortable unit to come back to each evening. not a walking area though. we used Ubers to get back and forth. would stay here again
Bodde här 4 nätter i november 2019
Svar från Operations Manager 3 dec. 2019
Dear Mrs. Laurie, Greetings from Rafael Kaiser Premium Apartments. Thank You very much for the top rating and very nice feedback. It's a real pleasure for all our Team that You were feeling comfortable being accommodated in our property. Concerning the instructions to our devices, there are tutorial videos with the explanations in English on our channel by YouTube and we are sending the link to our guests per email together with the key box code before the arrival. Also there are QR-Codes by each device inside the apartment linking directly to the online video how to use it. We wish You all the best and mostly hope to welcome You again once You decide to be back to our wonderful city. Sincerely Yours, Olena Matselo Operations Manager Rafael Kaiser Premium Apartments

6/10 Okej

Verifierad resenär

Gillade: Renlighet och bekvämligheter
Bodde här 5 nätter i november 2019
Svar från Olena Matselo 3 dec. 2019
Dear Guests, Greetings from Rafael Kaiser Premium Apartments. Thank You very much for being our guests in Vienna. It seems that You were not completely happy with Your accommodation, so we would be mostly delighted if You share us Your feedback directly as the opinion of our dear guests is very important for us and we are doing our best to provide the high level of service and hospitality. Sincerely Yours, Olena Matselo Operations Manager Austria Rafael Kaiser Premium Apartments

8/10 Bra

Adam

Reste med familjen
Gillade: Renlighet, boendets skick och faciliteter och rummets bekvämlighet
Bodde här 2 nätter i november 2019
Svar från Olena Matselo 21 nov. 2019
Dear Mr. Adam, Greetings from Rafael Kaiser Premium Apartments. Thank You very much for the high rating. We are truly delighted that You were feeling comfortable being accommodated in our property. We wish You all the best and mostly hope to welcome You again once You decide to be back to our beloved Vienna. Sincerely Yours, Olena Matselo Operations Manager Rafael Kaiser Premium Apartments Austria

10/10 Fantastiskt

Verifierad resenär

Affärsresenär
Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
ausgezeichnet
Bodde här 1 natt i november 2019
Svar från Olena Matselo 21 nov. 2019
Dear Guests, Greetings from Rafael Kaiser Premium Apartments. Thank You so much for the top rating. It's a great pleasure for all our Team that our guests are feeling comfortable being accommodated in our property. We wish You all the best and mostly hope to welcome You again once You decide to be back to our wonderful city. Sincerely Yours, Olena Matselo Operations Manager Rafael Kaiser Premium Apartments Austria

10/10 Fantastiskt

Verifierad resenär

Affärsresenär
Gillade: Renlighet, bekvämligheter och boendets skick och faciliteter
Überdurchschnittlich gut, unkompliziert und ein besseres Preis:Leistungs - Verhältnis als erwartet.
Bodde här 2 nätter i november 2019
Svar från Olena Matselo 21 nov. 2019
Sehr geehrte Damen und Herren, Herzliche Grüße von Rafael Kaiser Premium Apartments. Vielen Dank für die tolle Bewertung. Wir freuen uns ganz sehr, dass unser Apartment Ihnen gut gefallen hat, und hoffen gerne darauf, Sie bei Ihrem nächsten Wienbesuch wieder bei uns willkommen heißen du dürfen! Mit freundlichen Grüßen, Olena Matselo Operations Manager Rafael Kaiser Premium Apartments Austria

10/10 Fantastiskt

Verifierad resenär

Reste med familj och småbarn, Reste med familjen
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Beautiful apartment. Wonderfully close to the U-bahn station Michelbeuern. Enough food options close by
Bodde här 3 nätter i november 2019
Svar från Olena Matselo 13 nov. 2019
Dear Guests, Greetings from Rafael Kaiser Premium Apartments. Thank You so much for such a lovely feedback. It's a great pleasure for all our team that our guests are feeling comfortable being accommodated in our property. We wish You all the best and mostly hope to welcome You again in the nearest future! Sincerely Yours, Olena Matselo Operations Manager Rafael Kaiser Premium Apartments Austria

8/10 Bra

Verifierad resenär

Gillade: Personal och service och boendets skick och faciliteter
Bodde här 9 nätter i oktober 2019
Svar från Olena Matselo 6 nov. 2019
Dear Guests, Greetings from Rafael Kaiser Premium Apartments. Thank You so much for the high rating. We mostly hope that You have enjoyed Your stay in our property and we will welcome You again once You decide to be beack to our beautiful city. Sincerely Yours, Olena Matselo Operations Manager Rafael Kaiser Premium Apartments Austria

10/10 Fantastiskt

Verifierad resenär

Reste med familjen
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Alles war soweit perfekt. Etwas mehr Geschirr wäre gut gewesen, so ließe sich auch die Spülmaschine besser, nämlich nur voll, nutzen. Top Unterkunft. Auch die Anbindung an die U-Bahn.
Bodde här 4 nätter i oktober 2019
Svar från Olena Matselo 21 nov. 2019
Liebe Gäste, Herzliche Grüße von Rafael Kaiser Premium Apartments. Vielen Dank für die tolle Bewertung. Wir freuen uns sehr, dass Sie Ihren Aufenthalt bei uns genossen haben. Gerne nehmen wir zur Kenntnis Ihren Kommentar bezüglich der entsprechenden Anzahl der Küchenutensilien in unserem Apartment. Wir wünschen Ihnen alles Gute und würden uns sehr freuen, Sie wieder in unserem Haus willkommen heißen zu dürfen! Mit freundlichen Grüßen, Olena Matselo Operations Manager Rafael Kaiser Premium Apartments Austria