Restaurang

Recensioner av Residence Inn by Marriott Tysons

3 out of 5
Residence Inn by Marriott Tysons
8400 Old Courthouse Rd, Vienna, VA

Recensioner

8,6

Fantastiskt

10 - Fantastiskt i betyg. 344 av 702 recensioner" "
8 - Bra i betyg. 238 av 702 recensioner" "
6 - Okej i betyg. 74 av 702 recensioner" "
4 - Dåligt i betyg. 26 av 702 recensioner" "
2 - Väldigt dåligt i betyg. 20 av 702 recensioner" "

9,0/10

Renlighet

8,8/10

Personal och service

8,6/10

Bekvämligheter

8,6/10

Boendets skick och faciliteter

8,6/10

Hållbarhet

Recensioner

8/10 Bra

Stefan.T, Sweden

Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Romantisk weekend
Mycket bra hotell, lugnt område men ändå nära till det mesta

8/10 Bra

Verifierad resenär

Gillade: Renlighet, personal och service och boendets skick och faciliteter
Bra fräscht lägenhetshotell
Kanonställe! Stort plus för köksdelen i rummet och den trevliga personalen. Rekommenderas varmt!

10/10 Fantastiskt

Martin

Reste med familjen, Reste med husdjur
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Very nice place to stay while visiting family in the northern VA area. Clean, quiet, pet-friendly. We liked the kitchen and full-size fridge/freezer. We will stay here again in the future.
Bodde här 2 nätter i maj 2024

4/10 Dåligt

stephen

Gillade: Renlighet
Gillade inte: Bekvämligheter och boendets skick och faciliteter
noisiest room i've ever stayed in. not up to marriott standards; the airconditioning unit sounded like a garbage disposal on full blast. and every noise in the hall and other rooms was omnipresent. never again.also it's just cheesy to charge guests $8.48 for parking in an unattended lot, Goodbye to marriott!
Bodde här 1 natt i maj 2024

10/10 Fantastiskt

Alicia

Reste med familj och småbarn
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
No complaints, overall experience was good.
Bodde här 1 natt i april 2024
Svar från S.Flynn - General Manager 26 apr. 2024
Dear Alicia,On behalf of the entire hotel team, I want to thank you for staying with us during your recent travels. It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! Your feedback has been shared with our associates as a way of celebrating the great guest experiences we delivered. Once again, I appreciate you taking the time to share your feedback.We look forward to welcoming you again soon, until then we hope your travels are safe and tranquil.Kindest regards,Sean Flynn General Manager

6/10 Okej

ALI A

Affärsresenär
Gillade: Renlighet och bekvämligheter
Housekeeping issues-Ice Maker was broken for 10days/ Breakfast not the best
Bodde här 14 nätter i mars 2024
Svar från S.Flynn - General Manager 26 apr. 2024
Dear Ali A,Thank you for taking the time to complete the Guest Satisfaction Survey in regard to your recent stay at the Residence Inn Tysons.As a valued guest, we see that there is room for improvement based on your feedback. We saw that you rated our property a "3”. Please accept our apology for not meeting your expectations during your stay. As we strive to deliver a flawless guest experience. We have made the necessary repairs to the ice machine and talked with our housekeeping and breakfast staff about your issues.Whenever you have a moment, feel free to contact me directly at the e-mail address below with any additoinal feeback so that we can continue to improve our hotel operations. We hope all your future travels are safe and tranquil.Kindest regards,Sean FlynnGeneral Manager

10/10 Fantastiskt

Afnan Hisham

Reste med familj och småbarn
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Excellent location and clean and modern rooms.
Bodde här 3 nätter i april 2024
Svar från S.Flynn - General Manager 26 apr. 2024
Dear Afnan,On behalf of the entire hotel team, I want to thank you for staying with us during your recent travels. It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! Your feedback has been shared with our associates as a way of celebrating the great guest experiences we delivered. Once again, I appreciate you taking the time to share your feedback.We look forward to welcoming you again soon, until then we hope your travels are safe and tranquil.Kindest regards,Sean Flynn General Manager

10/10 Fantastiskt

Carmen

Reste med familjen
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Nice
Bodde här 2 nätter i april 2024
Svar från S. Flynn - GM 18 apr. 2024
Dear Carmen,We are delighted to have you as our guest during your recent stay in Tysons. It was truly a pleasure to serve you.We appreciate your business and value your feedback. Your comments have been shared with the hotel team as a critical way of understanding how we can continue to deliver exceptional service to guests that matter the most – you! Thank you again for staying at the Residence InnTysons and we hope you choose to create more memories with us whenever your travels bring you back to Northern Virginia.

10/10 Fantastiskt

Kevin

Reste med sin partner
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
13 min walk to the Greensboro Metro train station to DC
Bodde här 3 nätter i mars 2024
Svar från S. Flynn - GM 8 apr. 2024
Dear Kevin, We are delighted to have you as our guest during your recent stay in Tysons. It was truly a pleasure to serve you.We appreciate your business and value your feedback. Your comments have been shared with the hotel team as a critical way of understanding how we can continue to deliver exceptional service to guests that matter the most – you! Thank you again for staying at the Residence Inn Tysons and we hope you choose to create more memories with us whenever your travels bring you back to Northern Virginia.

10/10 Fantastiskt

Laurie, Pleasant Gap

Gillade: Renlighet, personal och service och boendets skick och faciliteter
Bodde här 2 nätter i mars 2024
Svar från S.Flynn - General Manager 12 mars 2024
Dear Laurie -Thank you for staying with us during your recent travels and for taking the time to fill out the review. We will certainly share with our associates. We hope you will return in the near future, until then we hope your travels are safe and tranquil.Kindest regards,

10/10 Fantastiskt

Yongwon

Affärsresenär
Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Bodde här 13 nätter i januari 2024
Svar från S. Flynn - GM 15 feb. 2024
Dear Yongwon,We are delighted to have you as our guest during your recent stay in Tysons. It was truly a pleasure to serve you.We appreciate your business and value your feedback. Your comments have been shared withthe hotel team as a critical way of understanding how we can continue to deliver exceptional serviceto guests that matter the most – you! Thank you again for staying at the Residence Inn Tysons and we hope you choose to create more memories with us whenever your travels bring you back to Northern Virginia.

10/10 Fantastiskt

Zlata

Reste med sin partner
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Walls were a little thin but not too bad Staff was amazing Room was very good Breakfast was outstanding Choice of snacks for purchase was very good
Bodde här 2 nätter i januari 2024
Svar från S. Flynn - GM 29 jan. 2024
Thank you for staying with us during your recent travels. We appreciate your feedback and look forward to welcoming you back the next time you are in the Tysons VA area. Until then we hope your travels are safe and tranquil.

6/10 Okej

Verifierad resenär

Reste med familjen
Gillade inte: Renlighet, boendets skick och faciliteter och rummets bekvämlighet
Bodde här 1 natt i januari 2024
Svar från S. Flynn - GM 17 jan. 2024
Dear Anonymous,Thank you for taking the time to complete the Guest Satisfaction Survey in regard to your recent stay at the Residence Inn Tysons.As a valued guest, we see that there is room for improvement based on your feedback. We saw that you rated your stay with us a “6”. Please accept our apology for not meeting your expectations during your stay. As we strive to deliver a flawless guest experience, we would love to discuss any areas of concerns further.Whenever you have a moment, feel free to contact me directly so that we can continue to improve our hotel operations. We hope all your future travels are safe and tranquil.Kindest regards,

10/10 Fantastiskt

treena

Gillade: Renlighet, bekvämligheter och boendets skick och faciliteter
Love this place
Bodde här 1 natt i december 2023
Svar från S. Flynn - GM 4 jan. 2024
Dear Treena, We are delighted to have been your chosen hotel during your recent stay in Tysons. It wastruly a pleasure to serve you.We appreciate your business and value your honest feedback. Your comments have been shared withthe hotel team as a critical way of understanding how we can continue to deliver exceptional serviceto guests like you.Thank you for being a valued guest and for staying at the Residence Inn Tysons. We hope your future travels are safe and tranquil in 2024. Kindest regards, Sean Flynn

8/10 Bra

Stephen

Reste med familjen
Gillade: Renlighet, personal och service och boendets skick och faciliteter
Quick trip
Bodde här 3 nätter i december 2023
Svar från S. Flynn - GM 27 dec. 2023
Dear Quick Trip - Thank you for staying with us and for letting us know how your stay went. We appreciate the 8 and look forward to working towards the 10. Hope you have a relaxing and wonderful Holiday Season.

10/10 Fantastiskt

JOSE ROBERTO

Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Bodde här 3 nätter i december 2023
Svar från S. Flynn - GM 27 dec. 2023
Dear Jose, Thank you for staying with us and we hope you have a wonderful and relaxing New Year. Kindest regards,

2/10 Väldigt dåligt

Mary, Selinsgrove

Affärsresenär
Gillade: Renlighet, bekvämligheter och boendets skick och faciliteter
Gillade inte: Personal och service
Unfortunately after a long day of travel I waited for 15 minutes at the front desk before someone finally showed up to check me in. He then had a horrible attitude and did not even apologize for the wait. The room is nice but the customer service leaves much to be desired.
Bodde här 1 natt i december 2023
Svar från S. Flynn - GM 4 jan. 2024
Dear Mary -Thank you for taking the time to complete the Guest Satisfaction Survey in regard to your recent stay at the Residence Inn Tysons.As a valued guest, we see that there is room for improvement based on your feedback. Please accept our apology for not meeting your expectations during your stay. As we strive to deliver a flawless guest experience and will utilize your comments to improve our products and services to address the deficiency.We hope all your future travels are safe and tranquil in 2024.Kindest regards,

10/10 Fantastiskt

LUCIEN

Affärsresenär
Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Bodde här 5 nätter i oktober 2023
Svar från S. Flynn - GM 16 okt. 2023
Dear Lucien,We are delighted to have you as our guest during your recent stay in Tysons. It was truly a pleasure to serve you. We appreciate your business and value your feedback. Your comments have been shared with the hotel team as a critical way of understanding how we can continue to deliver exceptional service to guests that matter the most – you! Thank you again for staying at the Residence Inn Tysons and we hope you choose to create more memories with us whenever your travels bring you back to Northern Virginia.Kindest regards,

10/10 Fantastiskt

Christina

Affärsresenär
Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Bodde här 4 nätter i oktober 2023
Svar från S.Flynn - General Manager 11 okt. 2023
Dear Christina,On behalf of the entire hotel team, I want to thank you for staying with us during your recent travels.It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! Your feedback has been shared with our associates as a way of celebrating the great guest experiences we delivered. Once again, I appreciate you taking the time to share your feedback.We hope to welcome you again soon.Kindest regards, Sean FlynnGeneral Manager

10/10 Fantastiskt

Samer

Reste med familj och småbarn
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Close to shopping center
Bodde här 1 natt i oktober 2023
Svar från S.Flynn - General Manager 9 okt. 2023
Dear Samer,On behalf of the entire hotel team, I want to thank you for staying with us during your recent travels.It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! Your feedback has been shared with our associates as a way of celebrating the great guest experiences we delivered. Once again, I appreciate you taking the time to share your feedback.We hope to welcome you again soon.Kindest regards, Sean FlynnGeneral Manager

10/10 Fantastiskt

NADEZHDA

Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Very nice staff, the breakfasts are very tasty, good staff work at the reception and are always ready to help, I’m very glad that I chose this hotel, it was perfect, the hotel was impeccably clean, the room was perfectly clean, everything works, the hotel is a million stars
Bodde här 3 nätter i oktober 2023
Svar från S.Flynn - General Manager 9 okt. 2023
Dear Nadezhda,On behalf of the entire hotel team, I want to thank you for staying with us during your recent travels.It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! Your feedback has been shared with our associates as a way of celebrating the great guest experiences we delivered. Once again, I appreciate you taking the time to share your feedback especially about the breakfast and housekeeping.We hope to welcome you again soon.Kindest regards, Sean FlynnGeneral Manager

8/10 Bra

Withrow,

Bodde här 1 natt i oktober 2023

8/10 Bra

Julie

Gillade: Renlighet, personal och service och boendets skick och faciliteter
Decent hotel near Wolftrap
Bed was soft and sagged in the middle. No where to recycle. Redone shower was excellent. Close to Wolftrap National Park. We will book this hotel again.
Bodde här 1 natt i september 2023
Svar från S.Flynn - General Manager 13 sep. 2023
Dear Julie, Thank you for taking the time fill out the survey. We value your voice and appreciate the gift of your feedback. We will certainly look into the bedding issue - especially since all the mattresses were replaced at the start of April.We will make sure to share your response with our staff. Thank you again and we hope your future travels are safe and tranquil. Kindest Regards,

8/10 Bra

Chelsea

Bodde här 3 nätter i september 2023
Svar från S.Flynn - General Manager 13 sep. 2023
Dear Chelsea, Thank you for taking the time fill out the survey. We value your voice and appreciate the gift of your feedback.We will make sure to share your response with our staff. Thank you again and we hope your future travels are safe and tranquil. Kindest Regards,

10/10 Fantastiskt

Michele

Gillade: Boendets skick och faciliteter
What a pleasant surprise!! A great place for an overnight or full week stay!! Everything you need!
Bodde här 1 natt i september 2023
Svar från S. Flynn - GM 11 sep. 2023
We are delighted to have you as our guest during your recent stay in Tysons. It was truly a pleasure to serve you.We appreciate your business and value your feedback. Your comments have been shared with the hotel team as a critical way of understanding how we can continue to deliver exceptional service to guests that matter the most – you! Thank you again for staying at the Residence Inn Tysons and we hope you choose to create more memories with us whenever your travels bring you back to Northern Virginia.

10/10 Fantastiskt

Elizabeth

Reste med familjen
Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Bodde här 1 natt i augusti 2023
Svar från S. Flynn - GM 11 sep. 2023
We are delighted to have you as our guest during your recent stay in Tysons. It was truly a pleasure to serve you.We appreciate your business and value your feedback. Your comments have been shared with the hotel team as a critical way of understanding how we can continue to deliver exceptional service to guests that matter the most – you! Thank you again for staying at the Residence Inn Tysons and we hope you choose to create more memories with us whenever your travels bring you back to Northern Virginia.

2/10 Väldigt dåligt

Shuyuan

Bodde här 1 natt i augusti 2023
Svar från S. Flynn - GM 11 sep. 2023
Thank you for taking the time to complete the Guest Satisfaction Survey in regard to your recent stay at the Residence Inn Tysons.As a valued guest, we see that there is room for improvement based on your feedback. Please accept our apology for not meeting your expectations during your stay. As we strive to deliver a flawless guest experience, we would love to discuss any areas of concerns further.Whenever you have a moment, feel free to contact me directly at the e-mail address below so that we can continue to improve our hotel operations. We hope all your future travels are safe and tranquil.Kindest regards,

10/10 Fantastiskt

RODNEY

Bodde här 1 natt i augusti 2023
Svar från S. Flynn - GM 11 sep. 2023
We are delighted to have you as our guest during your recent stay in Tysons. It was truly a pleasure to serve you.We appreciate your business and value your feedback. Your comments have been shared with the hotel team as a critical way of understanding how we can continue to deliver exceptional service to guests that matter the most – you! Thank you again for staying at the Residence Inn Tysons and we hope you choose to create more memories with us whenever your travels bring you back to Northern Virginia.

8/10 Bra

Kimberly

Gillade: Renlighet, personal och service och boendets skick och faciliteter
Bodde här 3 nätter i juli 2023
Svar från S. Flynn - GM 28 juli 2023
Dear Kimberly, We are delighted to have you as our guest during your recent stay in Tysons. It wastruly a pleasure to serve you.We appreciate your business and value your feedback. Your comments have been shared with the hotel team as a critical way of understanding how we can continue to deliver exceptional service to guests that matter the most – you! Thank you again for staying at the Residence Inn Tysons and we hope you choose to create more memories with us whenever your travels bring you back to Northern Virginia.Kindest regards, Sean Flynn - GM

10/10 Fantastiskt

ELAYNE

Bodde här 2 nätter i juli 2023

10/10 Fantastiskt

Kim

Bodde här 3 nätter i juni 2023
Svar från S. Flynn - GM 28 juli 2023
Dear Kim, We are delighted to have you as our guest during your recent stay in Tysons. It wastruly a pleasure to serve you.We appreciate your business and value your feedback. Your comments have been shared with the hotel team as a critical way of understanding how we can continue to deliver exceptional service to guests that matter the most – you! Thank you again for staying at the Residence Inn Tysons and we hope you choose to create more memories with us whenever your travels bring you back to Northern Virginia.Kindest regards, Sean Flynn - GM

8/10 Bra

Arne

Bodde här 1 natt i juni 2023
Svar från S. Flynn - GM 11 juli 2023
Thank you for staying with us during your recent travels and for taking the time to provide us with your feedback on our product and service. We hope your future travels are safe and tranquil. Kindest Regards,

10/10 Fantastiskt

Anna

Bodde här 1 natt i juni 2023
Svar från S. Flynn - GM 19 juni 2023
Dear Anna,We are delighted to have you as our guest during your recent stay in Tysons. It was truly a pleasure to serve you.We appreciate your business and value your feedback. Your comments have been shared with the hotel team as a critical way of understanding how we can continue to deliver exceptional service to guests that matter the most – you! Thank you again for staying at the Residence Inn Tysons and we hope you choose to create more memories with us whenever your travels bring you back to Northern Virginia.Kindest Regards, Sean Flynn

10/10 Fantastiskt

Gerald

Bodde här 1 natt i juni 2023
Svar från S. Flynn - GM 11 juli 2023
Thank you for staying with us during your recent travels and for taking the time to provide us with your feedback on our product and service. We hope your future travels are safe and tranquil. Kindest Regards,

10/10 Fantastiskt

Verifierad resenär

Reste med familjen
Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Very clean, staff was helpful, overall a very positive stay.
Bodde här 1 natt i maj 2023
Svar från S. Flynn - GM 19 juni 2023
Dear Anonymous,We are delighted to have you as our guest during your recent stay in Tysons. It was truly a pleasure to serve you.We appreciate your business and value your feedback. Your comments have been shared with the hotel team as a critical way of understanding how we can continue to deliver exceptional service to guests that matter the most – you! Thank you again for staying at the Residence Inn Tysons and we hope you choose to create more memories with us whenever your travels bring you back to Northern Virginia.Kindest Regards, Sean Flynn

10/10 Fantastiskt

Jihee

Affärsresenär
Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Bodde här 1 natt i maj 2023
Svar från S. Flynn - GM 19 juni 2023
Dear Jihee,We are delighted to have you as our guest during your recent stay in Tysons. It was truly a pleasure to serve you.We appreciate your business and value your feedback. Your comments have been shared with the hotel team as a critical way of understanding how we can continue to deliver exceptional service to guests that matter the most – you! Thank you again for staying at the Residence Inn Tysons and we hope you choose to create more memories with us whenever your travels bring you back to Northern Virginia.Kindest Regards, Sean Flynn

10/10 Fantastiskt

Sara, Brownsville

Affärsresenär
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Bodde här 5 nätter i maj 2023
Svar från S. Flynn - GM 16 maj 2023
On behalf of the entire staff, thank you for choosing to stay at our property during your recent trip into the Tysons area. We appreciate your business and value your honest feedback. Your review has been shared withthe hotel team as a critical way of understanding how we can continue to deliver exceptional serviceto guests like you.Thank you for staying at the Residence Inn Tysons were our focus will continue to be on make every guest happy, so that they can relax and enjoy their stay. We hope you choose to create more memories with us whenever your travels bring you back to

6/10 Okej

Rita

Reste med sin partner
Gillade: Renlighet, personal och service och bekvämligheter
We stayed at the hotel for 2 nights on our way to DC. We liked the proximity to Great Falls Park. However, you need a car to get around, because the hotel is surrounded by main roads. The receptionists were friendly, and the hotel room was clean.
Bodde här 2 nätter i april 2023
Svar från S. Flynn - GM 16 maj 2023
On behalf of the entire staff, thank you for choosing to stay at our property during your recent trip into the Tysons area. We appreciate your business and value your honest feedback. Your review has been shared withthe hotel team as a critical way of understanding how we can continue to deliver exceptional serviceto guests like you.Thank you for staying at the Residence Inn Tysons were our focus will continue to be on make every guest happy, so that they can relax and enjoy their stay. We hope you choose to create more memories with us whenever your travels bring you back to

10/10 Fantastiskt

Udayan

Gillade: Renlighet, personal och service och boendets skick och faciliteter
N/A
Bodde här 1 natt i april 2023
Svar från S. Flynn - GM 16 maj 2023
On behalf of the entire staff, thank you for choosing to stay at our property during your recent trip into the Tysons area. We appreciate your business and value your honest feedback. Your review has been shared withthe hotel team as a critical way of understanding how we can continue to deliver exceptional serviceto guests like you.Thank you for staying at the Residence Inn Tysons were our focus will continue to be on make every guest happy, so that they can relax and enjoy their stay. We hope you choose to create more memories with us whenever your travels bring you back to

10/10 Fantastiskt

Cheryl

Gillade: Renlighet, personal och service och boendets skick och faciliteter
Highly recommend
Bodde här 2 nätter i mars 2023
Svar från S. Flynn - GM 28 mars 2023
Dear Cheryl - Thank you for the feedback, we thrilled to hear that you had a great stay with us. We look forward to your return. Until then we hope your travels are safe and tranquil.Kindest regards,

4/10 Dåligt

phirun

Gillade inte: Boendets skick och faciliteter
I booked king size bed. They change to Queen size bed with out notice. No explanation. The room is tiny. I never want to book with Expedia or with this hotel again. I have many other options.
Bodde här 1 natt i mars 2023

10/10 Fantastiskt

Jeffrey, Orlando

Reste i grupp, Reste med sin partner
Gillade: Renlighet och personal och service
The shuttle driver and the receptionist was amazing. I think the shuttle should be running all day long. Past 7 pm
Bodde här 6 nätter i mars 2023
Svar från S. Flynn - GM 28 mars 2023
Dear Jeffrey - Thank you for the feedback, we thrilled to hear that you had a great stay with us. We look forward to your return and will certainly revisit the shuttle hours once business levels return to normal. Until then we hope your travels are safe and tranquil.Kindest regards,

10/10 Fantastiskt

Bert

Reste med sin partner
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Rooms were clean and quiet. Breakfast buffet was excellent. Checkin was quick. Nothing really to dislike
Svar från S.Flynn 1 dec. 2022
Dear Bert, Thank you for taking the time to respond to the survey, your feedback is greatly appreciated. Thank you as well for staying with us during your recent travels. We look forward to welcoming you back in the near future. Until then, we hope all your journeys are safe and tranquil. Kindest regards, Sean Flynn General Manager

8/10 Bra

Verifierad resenär

Affärsresenär
Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
가격 대비 직원
Bodde här 8 nätter i november 2022
Svar från S.Flynn 1 dec. 2022
Dear Anonymous, Thank you for taking the time to respond to the survey, your feedback is greatly appreciated. Thank you as well for staying with us during your recent travels. We look forward to welcoming you back in the near future. Until then, we hope all your journeys are safe and tranquil. Kindest regards, Sean Flynn General Manager

10/10 Fantastiskt

Michael

Bodde här 1 natt i september 2022

4/10 Dåligt

Sean

Reste med familj och småbarn, Reste i grupp, Affärsresenär, Reste med familjen
Gillade inte: Personal och service
They missed my wakeup call - I was running late and asked for a hard copy of my bill. Front desk guy got nasty with me, said "I don't need to bow down to you people" at 6AM, with no one else in the lobby, and he was just sitting there. I think he was being raciest - but the manager said I would be getting 35,000 points as a way of apologizing - so overall, I think there is just one bad egg in the bunch.
Bodde här 2 nätter i maj 2022
Svar från General Manager 13 juli 2022
Please accept our sincerest apologies. We will share your message appropriately within the organization.

10/10 Fantastiskt

Barbara

Affärsresenär
Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
because I went thru your site "Hotels.com" i paid $75.00 more than the hotel was charging--Don't use "Hoteld.com" it is a rip off--my mistake!
Bodde här 1 natt i maj 2022
Svar från General Manager 13 juli 2022
Thank you for your stay!

10/10 Fantastiskt

Bert

Reste med familjen
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Convenient access for checkin. Very good location, near shopping and restaurants
Bodde här 1 natt i maj 2022
Svar från General Manager 13 juli 2022
Thank you for your stay!

10/10 Fantastiskt

William

Reste med familjen
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
all good
Bodde här 1 natt i maj 2022
Svar från General Manager 13 juli 2022
Thank you for your stay!

2/10 Väldigt dåligt

Richard

Reste med familjen
Gillade: Renlighet, boendets skick och faciliteter och rummets bekvämlighet
Gillade inte: Personal och service
Check-in, had two reservations in my name for one day. I only made one reservation. I was charged for two reservations. Clerk says he will refund one reservation, but can’t process it until tomorrow. Waiting to see if this is corrected v
Bodde här 1 natt i maj 2022
Svar från General Manager 25 maj 2022
Thank you for your stay!