First of all, thank you for choosing our hotel for reservations in Vlora...regarding the room:It is definitely the smallest room in our hotel, but also the room with the cheapest price, precisely because of the conditions, what you saw at the time of booking is offered, if you also did not have the opportunity to choose another room because it was the last room that was not reserved, I'm sorry, but I don't believe that we deserve these ratings due to the impossibility of choosing because we offer the possibilities we have and the price according to the case..anyway, thank you and next time I hope you book a room that suits your taste...