Exteriör

Recensioner av Hyatt Place Waco

3 out of 5
Hyatt Place Waco
5400 BAGBY AVENUE, Waco, TX

Recensioner

8,4

Väldigt bra

10 - Fantastiskt i betyg. 620 av 1068 recensioner" "
8 - Bra i betyg. 215 av 1068 recensioner" "
6 - Okej i betyg. 100 av 1068 recensioner" "
4 - Dåligt i betyg. 74 av 1068 recensioner" "
2 - Väldigt dåligt i betyg. 59 av 1068 recensioner" "

8,8/10

Renlighet

8,8/10

Personal och service

8,4/10

Bekvämligheter

8,6/10

Boendets skick och faciliteter

8,6/10

Hållbarhet

Recensioner

10/10 Fantastiskt

Dennis

Affärsresenär, Reste med sin partner
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
The front desk staff was extremely helpful and friendly and breakfast was very good it was close to Buffalo Wild Wings which is one of my favorites and facilities were very clean and comfortable as was the bed got a good nights sleep it was quiet I would definitely stay again when I’m in the area
Bodde här 1 natt i maj 2024
Svar från Hotel Manager 20 maj 2024
Dear Guest,Thank you for choosing to stay, we appreciate your feedback. It’s wonderful to hear that you had a great experience with us and we hope to see you again soon.

8/10 Bra

Michael

Reste med familjen, Reste med husdjur
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Comfortable beds. Nice front desk staff.
Bodde här 1 natt i april 2024
Svar från Hotel Manager 19 maj 2024
Dear Guest,Thank you for choosing to stay with us and for sharing your positive experience!

10/10 Fantastiskt

Kelly

Reste med sin partner
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Love this hotel
Bodde här 1 natt i maj 2024
Svar från Hotel Manager 19 maj 2024
Dear Guest,We appreciate your feedback. It’s wonderful to hear that you had a great experience with us and we hope to see you again soon.

10/10 Fantastiskt

Brian

Reste i grupp, Affärsresenär
Gillade: Bekvämligheter
Excellent property from check in to check out. Staff was awesome and friendly. The gym was great with all machines working.
Bodde här 3 nätter i april 2024
Svar från Hyatt 14 maj 2024
Thank you for your recent stay!

8/10 Bra

Elizabeth

Reste med familjen
Gillade: Bekvämligheter
Is good hotel . But not good pool area ..
Bodde här 1 natt i april 2024
Svar från Hyatt 14 maj 2024
Thank you for completing our Guest Survey regarding your recent stay at our hotel. I apologize that your experience was anything less than satisfying. Feedback such as yours assists us in improving our service and property. In addition, please know that your comments and issues will be addressed.It is our hope that you give us another opportunity to serve you. Again, I apologize for the inconvenience during your stay and hope to see you during your next visit. If I can provide any assistance, please contact me directly.Best regards,Ashley Adams

10/10 Fantastiskt

Julianna

Gillade: Renlighet, personal och service och boendets skick och faciliteter
Short distance to the silos/downtown. Friendly atmosphere and the room was so nice and clean!
Bodde här 2 nätter i april 2024
Svar från Hotel Manager 29 apr. 2024
Dear Guest,We're thrilled to hear that you enjoyed your stay with us! Maintaining a friendly atmosphere and ensuring our rooms are clean and comfortable are top priorities for us, so it's wonderful to know that you found everything to your liking. We hope to welcome you back again soon!

6/10 Okej

Anita

Reste med familj och småbarn, Reste med familjen
Gillade: Personal och service och bekvämligheter
Overall i got what i paid.
Bodde här 2 nätter i april 2024
Svar från Hotel Manager 29 apr. 2024
Dear Guest,We appreciate your feedback! If there's anything specific you think we could improve upon to make your experience even better next time, please don't hesitate to let us know. We're always looking for ways to enhance our guests' satisfaction. Thank you for choosing to stay with us!

10/10 Fantastiskt

Amber

Reste med familjen
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Staff extremely friendly
Bodde här 2 nätter i april 2024
Svar från Hotel Manager 29 apr. 2024
Dear Guest,We're thrilled to hear that you had such a positive experience with our staff! Providing friendly and attentive service is a top priority for us, so it's wonderful to know that our team made your stay memorable. Thank you for taking the time to share your feedback, and we hope to have the pleasure of welcoming you back in the future!

8/10 Bra

Letitia

Reste med sin partner
Gillade: Renlighet, personal och service och boendets skick och faciliteter
Would stay at this property again.
Bodde här 3 nätter i april 2024
Svar från Hotel Manager 24 apr. 2024
Dear Guest,We greatly appreciate your feedback and are thrilled to know that you would choose to stay with us again. We look forward to welcoming you back in the future for another enjoyable visit!

10/10 Fantastiskt

Kristine

Reste med sin partner
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Great over night stop
Bodde här 1 natt i april 2024
Svar från Hotel Manager 24 apr. 2024
Dear Guest,We're thrilled to hear that you had a great overnight stop with us! Thank you for choosing our property for your stay. If your travels bring you back this way, we'd love to host you again for another comfortable and enjoyable stay. Safe travels until then!

10/10 Fantastiskt

Amy, Nanaimo

Gillade: Renlighet, personal och service och boendets skick och faciliteter
👍
Bodde här 1 natt i april 2024
Svar från Hotel Manager 24 apr. 2024
Dear Guest,Thank you for choosing to stay with us and for sharing your positive experience!

10/10 Fantastiskt

Tricia

Reste i grupp
Gillade: Renlighet, bekvämligheter och boendets skick och faciliteter
I loved the beds, they were so comfy. And I preferred the area better than what was near the silos. So happy we chose this property!! The only problem I had was our rooms were not cleaned daily but that was our fault for not telling them our preference. Over all is was a great experience.
Bodde här 3 nätter i mars 2024
Svar från Hotel Manager 22 apr. 2024
Thank you so much for your positive review! We're thrilled to hear that you enjoyed your stay with us. We hope to welcome you back again soon.

10/10 Fantastiskt

Israel

Reste i grupp
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Awesome service
Bodde här 1 natt i april 2024
Svar från Hotel Manager 22 apr. 2024
Thank you, we appreciate your feedback and hope to see you again soon!

10/10 Fantastiskt

Dawn M

Reste med familjen
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Convenient, easy parking and easy access to several places we were visiting. Nice room. enjoyed our stay!
Bodde här 1 natt i april 2024
Svar från Hotel Manager 23 apr. 2024
Dear Guest,Thank you for your positive review! We're delighted to hear that you found our location convenient and enjoyed your room. We look forward to welcoming you back in the future!

2/10 Väldigt dåligt

Tammy

Said I could check in early and when I got there they said they had no rooms ready !!
Bodde här 1 natt i april 2024
Svar från Hotel Manager 22 apr. 2024
Dear Guest,Thank you for taking your time to share your experience. I’m truly sorry to hear that your experience fell short of expectations. We take your feedback seriously and will use it to improve our services. We hope to have the opportunity to regain your trust in the future.

10/10 Fantastiskt

Mayela

Bodde här 1 natt i april 2024
Svar från Hyatt 14 maj 2024
Thank you for your recent stay!

10/10 Fantastiskt

curtis

Staff was super friendly!
Bodde här 1 natt i april 2024
Svar från Hotel Manager 22 apr. 2024
Dear Guest,Your satisfaction is our priority and we look forward to welcoming you back again soon. Thank you!!

8/10 Bra

Jack

Reste med familjen
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
AC was difficult to work
Bodde här 1 natt i april 2024
Svar från Hotel Manager 23 apr. 2024
Dear Guest,We apologize for any inconvenience caused by the difficulty you experienced with the AC during you stay. Your comfort is important to us, and we'll address this matter promptly to ensure it doesn't happen again. Thank you for bringing it to our attention.

10/10 Fantastiskt

Elizabeth

Reste med familjen
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Great hotel. The pool hosted private swim lessons while we were there. That was strange. My daughter was so excited to swim but felt kind of awkward and out of place. Good breakfast. Convenient location.
Bodde här 1 natt i mars 2024
Svar från Hotel Manager 13 apr. 2024
Dear GuestThank you for review. We're delighted you enjoyed your stay with us. Looking forward to welcoming you back soon!Best regards,

10/10 Fantastiskt

Raquel

Gillade: Renlighet, personal och service och boendets skick och faciliteter
Like it all, especially the price
Bodde här 2 nätter i mars 2024
Svar från JS 11 apr. 2024
Thank you very much! We're so glad that you had a great stay (and at an affordable rate!!)

10/10 Fantastiskt

Gregory

Reste med sin partner
Gillade: Renlighet, personal och service och boendets skick och faciliteter
Location was good for us.
Bodde här 4 nätter i april 2024
Svar från JS 11 apr. 2024
Thank you very much! We appreciate your feedback!!

10/10 Fantastiskt

ELVIA

Reste med sin partner
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Staff was very nice
Bodde här 3 nätter i april 2024
Svar från JS 11 apr. 2024
Thank you very much! We're always happy to help wherever we can. Please come back and see us!

4/10 Dåligt

Kathryn

Reste i grupp
Gillade inte: Renlighet, bekvämligheter och boendets skick och faciliteter
The property needs freshened up. We had ants in our room, the sink didn’t drain, and our toilet did flush. The only correction was the sink. We stayed 3 nights. It’s also very loud. No sound proofing in walls or ceiling.
Bodde här 3 nätter i april 2024
Svar från Hotel Manager 22 apr. 2024
Dear Guest, I’m truly sorry to hear that your experience fell short of expectations. We take your feedback seriously and will use it to improve our services. We hope to have the opportunity to regain your trust in the future.

10/10 Fantastiskt

Mark

Reste med sin partner
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Nice, clean and quiet. After 7 hours on the road it was a nice place to decompress.
Bodde här 1 natt i april 2024
Svar från Hotel Manager 23 apr. 2024
Dear Guest,We're delighted that you had a great time at our hotel. Your satisfaction is our top priority! Thank you and we hope to welcome you back soon.

10/10 Fantastiskt

Matthew

Reste med familjen
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Clean. Felt safe. Several restaurants near by.
Bodde här 1 natt i mars 2024
Svar från Hotel Manager 23 apr. 2024
Dear Guest,Thank you for choosing to stay wit us and for sharing your positive experience! We hope to welcome you back soon.

10/10 Fantastiskt

Jennifer

Gillade: Renlighet, personal och service och boendets skick och faciliteter
Bodde här 1 natt i mars 2024
Svar från Hotel Manager 13 apr. 2024
Dear GuestThank you for your review! We're delighted you enjoyed your stay with us. Looking forward to welcoming you back soon!Best regards,

10/10 Fantastiskt

Robert

Reste med familjen
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Clean and friendly
Bodde här 1 natt i mars 2024
Svar från Hotel Manager 23 apr. 2024
Dear Guest,Thank you for choosing to stay with us an for sharing your positive experience!

8/10 Bra

BENILDA

Gillade: Renlighet, personal och service och boendets skick och faciliteter
I was able to work during my stay. Breakfast can be improved but everything else was great!
Bodde här 5 nätter i mars 2024
Svar från Hotel Manager 23 apr. 2024
Dear Guest,I'm glad to hear that you were able to work comfortably during your stay! Your feedback regarding breakfast is duly noted, and we appreciate your suggestion for improvement. We're committed to enhancing our guests' experiences, and your input helps us in that endeavor. We hope to welcome you back for another great stay in the future!

2/10 Väldigt dåligt

Santiago

Gillade inte: Personal och service
Bodde här 1 natt i mars 2024
Svar från Hotel Manager 23 apr. 2024
Dear Guest,I'm sorry to hear that your experience fell short of your expectations. Your feedback is important to us, and we take it seriously. We would appreciate the opportunity to learn more about your concerns so that we can address them and improve our services for future guests. Please feel free to reach out to us directly with any specific details or issues you encountered during your stay. We value your feedback and hope to have the chance to make things right.

10/10 Fantastiskt

ANGEL, aguadilla

Bodde här 1 natt i mars 2024
Svar från Hotel Manager 23 apr. 2024
Dear Guest,We're delighted that you had a pleasant experience at our hotel. Your feedback is greatly appreciated!

6/10 Okej

Natalie

Reste med familjen
Gillade: Renlighet och personal och service
Gillade inte: Bekvämligheter
Inaccurate description in regards to dining and beverage options. Scarce breakfast with poor quality.
Bodde här 1 natt i mars 2024
Svar från Hyatt 14 maj 2024
Thank you for completing our Guest Survey regarding your recent stay at our hotel. I apologize that your experience was anything less than satisfying. Feedback such as yours assists us in improving our service and property. In addition, please know that your comments and issues will be addressed.It is our hope that you give us another opportunity to serve you. Again, I apologize for the inconvenience during your stay and hope to see you during your next visit. If I can provide any assistance, please contact me directly.Best regards,Ashley Adams

10/10 Fantastiskt

Nikki

Affärsresenär
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
I needed a place to stay the night before a test. The Hyatt Place Waco was close to the testing center and was able to get a great night's rest!
Bodde här 1 natt i mars 2024
Svar från Hotel Manager 23 apr. 2024
Dear Guest,We’re glad you enjoyed your stay with us! Your feedback helps us strive for excellence.

10/10 Fantastiskt

Renate

Bodde här 1 natt i mars 2024
Svar från JS 11 apr. 2024
Thank you very much for your rating! Please come back and see us!

8/10 Bra

Ann

Reste med familjen
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
The breakfast was eatable. The eggs taste like powder, oatmeal was overcooked, waffles taste like cardboard. You offered no flavored creamers for the coffee.
Bodde här 1 natt i mars 2024
Svar från Hyatt 14 maj 2024
Thank you for completing our Guest Survey regarding your recent stay at our hotel. I apologize that your experience was anything less than satisfying. Feedback such as yours assists us in improving our service and property. In addition, please know that your comments and issues will be addressed.It is our hope that you give us another opportunity to serve you. Again, I apologize for the inconvenience during your stay and hope to see you during your next visit. If I can provide any assistance, please contact me directly.Best regards,Ashley Adams

8/10 Bra

Jordan

Gillade: Renlighet, personal och service och boendets skick och faciliteter
Bodde här 1 natt i mars 2024
Svar från Hotel Manager 15 maj 2024
Dear Guest,Thank you for choosing to stay with us and for sharing your positive experience!

4/10 Dåligt

joel

Reste med familjen
Gillade inte: Renlighet, bekvämligheter och boendets skick och faciliteter
Our room looked like it hadn’t been cleaned after the last guests. The shampoo bottle was empty as well as the tissue box. The floor was sooo sticky I had to wear my shoes in the room. The toilets in the lobby were FILTHY. Both stalls hadn’t been flushed and they looked like they had been left that way for quite awhile. No one had cleaned them in a long time. The soap dispensers were empty. There was garbage on the counter. The breakfast was awful. I think they served eggs but they looked like saw dust and all the fruit was going bad. Wont stay at a Hyatt ever again
Bodde här 1 natt i mars 2024
Svar från Hyatt 14 maj 2024
Thank you for completing our Guest Survey regarding your recent stay at our hotel. I apologize that your experience was anything less than satisfying. Feedback such as yours assists us in improving our service and property. In addition, please know that your comments and issues will be addressed.It is our hope that you give us another opportunity to serve you. Again, I apologize for the inconvenience during your stay and hope to see you during your next visit. If I can provide any assistance, please contact me directly.Best regards,Ashley Adams

6/10 Okej

Ute

Affärsresenär, Reste med familjen
The rooms were nice. Beds are comfortable but rooms don’t have good insulation. You can hear everything inside and outside. Breakfast was a sad affair. Oatmeal was extremely sweet. Pineapples and bananas were overripe and should not have been put out. The boiled eggs were cold and several days old. The egg yellow had brown rings which means they were cooked days ago. No healthy bread options. Only white bread was available. For a Hyatt this breakfast was an unexpected disappointment.
Bodde här 1 natt i mars 2024
Svar från Hyatt 14 maj 2024
Thank you for completing our Guest Survey regarding your recent stay at our hotel. I apologize that your experience was anything less than satisfying. Feedback such as yours assists us in improving our service and property. In addition, please know that your comments and issues will be addressed.It is our hope that you give us another opportunity to serve you. Again, I apologize for the inconvenience during your stay and hope to see you during your next visit. If I can provide any assistance, please contact me directly.Best regards,Ashley Adams

10/10 Fantastiskt

Elida

Gillade: Renlighet och boendets skick och faciliteter
Bodde här 2 nätter i mars 2024
Svar från Hotel Manager 15 maj 2024
Dear Guest,Thank you for choosing to stay with us and for sharing your positive experience!

10/10 Fantastiskt

Cristina

Reste med familjen
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
It was clean, well set up and in a good location.
Bodde här 2 nätter i mars 2024
Svar från Hotel Manager 23 apr. 2024
Dear Guest,Thank you for your glowing review! We’re delighted to have exceeded your expectations.

4/10 Dåligt

john

Reste i grupp
Gillade inte: Renlighet, personal och service och boendets skick och faciliteter
Our toilet iffy….. the elevator and common areas in need of maintenance . The entire ground floor smelled damp and strongly of chlorine from the pool.
Bodde här 2 nätter i mars 2024
Svar från Hyatt 14 maj 2024
Thank you for completing our Guest Survey regarding your recent stay at our hotel. I apologize that your experience was anything less than satisfying. Feedback such as yours assists us in improving our service and property. In addition, please know that your comments and issues will be addressed.It is our hope that you give us another opportunity to serve you. Again, I apologize for the inconvenience during your stay and hope to see you during your next visit. If I can provide any assistance, please contact me directly.Best regards,Ashley Adams

10/10 Fantastiskt

Jeremy

Reste med familj och småbarn
Gillade: Renlighet, personal och service och boendets skick och faciliteter
Really close to shopping and the kids loved playing in the pool
Bodde här 4 nätter i mars 2024
Svar från Hotel Manager 23 apr. 2024
Dear Guest,We’re thrilled to hear that you had a fantastic stay with us! Your satisfaction is what we aim for.

10/10 Fantastiskt

Kelsey

Bodde här 3 nätter i mars 2024
Svar från Hotel Manager 13 apr. 2024
Dear GuestThank you for your review! We're delighted you enjoyed your stay with us. Looking forward to welcoming you back soon!Best regards,

10/10 Fantastiskt

Jo Ann

Gillade: Renlighet, personal och service och boendets skick och faciliteter
The front desk person was very nice and helpful.
Bodde här 1 natt i mars 2024
Svar från Hotel Manager 15 maj 2024
Dear Guest,We appreciate your feedback. It’s wonderful to hear that you had a great experience with us and we hope to see you again soon.

10/10 Fantastiskt

Gabriela

Reste med familj och småbarn
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Place was clean and close to a lot of places to visit. Totally recommend this place.
Bodde här 1 natt i mars 2024
Svar från Hotel Manager 23 apr. 2024
Dear Guest,We’re glad you enjoyed your stay with us! Your feedback helps us strive for excellence.

6/10 Okej

Iva

Reste med familjen
Gillade: Renlighet och boendets skick och faciliteter
The hotel is nice except….the walls are paper thin. The breakfast lady was kind of rude
Bodde här 1 natt i mars 2024

10/10 Fantastiskt

James

Gillade: Renlighet, personal och service och boendets skick och faciliteter
Bodde här 1 natt i mars 2024
Svar från Hotel Manager 23 apr. 2024
Dear Guest,Thank you for your glowing review! We’re delighted to have exceeded your expectations.

10/10 Fantastiskt

Debbie

Reste med familjen
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
The only problem was the ice machines were not working
Bodde här 2 nätter i mars 2024

10/10 Fantastiskt

Miriam

Gillade: Renlighet
Bodde här 1 natt i mars 2024
Svar från Hotel Manager 23 apr. 2024
Dear Guest,Thank you for your glowing review! We’re delighted to have exceeded your expectations.

10/10 Fantastiskt

Michelle

Gillade: Renlighet, personal och service och boendets skick och faciliteter
It was a wonderful stay and it looked like it does online. I loved my room, awesome breakfast, very clean and felt very safe. Highly recommend
Bodde här 1 natt i mars 2024
Svar från Hotel Manager 23 apr. 2024
Dear Guest,Thank you for your glowing review! We appreciate your feedback. It’s wonderful to hear that you had a great experience with us and we hope to see you again soon.

6/10 Okej

mary

Reste med familjen
Gillade: Personal och service
The hotel staff was very nice. The breakfast and coffee were just ok. The lobby was always clean and nice. The room was in obvious need of some updating. There holes in the wall. Water damage on the bathroom ceiling. Places that the wall trim was broken.
Bodde här 3 nätter i mars 2024