Skrivbord, resesäng, gratis wi-fi och sängkläder
Se tillgänglighet

Recensioner av Holiday Inn Express Wakefield, an IHG Hotel

3 out of 5
Holiday Inn Express Wakefield, an IHG Hotel
Queen Street, Wakefield, England

Recensioner

8,4

Väldigt bra

10 - Fantastiskt i betyg. 345 av 797 recensioner" "
8 - Bra i betyg. 312 av 797 recensioner" "
6 - Okej i betyg. 88 av 797 recensioner" "
4 - Dåligt i betyg. 30 av 797 recensioner" "
2 - Väldigt dåligt i betyg. 22 av 797 recensioner" "

8,8/10

Renlighet

8,8/10

Personal och service

8,0/10

Bekvämligheter

8,4/10

Boendets skick och faciliteter

8,2/10

Hållbarhet

Recensioner

6/10 Okej

Verifierad resenär

Gillade: Personal och service
Bodde här 2 nätter i januari 2018
Svar från Reception Team 11 mars 2018
Thank you for your review. We hope you enjoyed your stay with us. Please let us know if we can assist you with any issues you may have had during your stay. We hope you'll continue to choose us again.

6/10 Okej

Anders

Gillade: Renlighet och boendets skick och faciliteter
Ok hotell nära tågstationen
Stannade en natt på affärsresa. Helt ok hotell men väldigt hårda sängar och för hårda kuddar. Inte mycket att se och göra i Wakefield.

8/10 Bra

Verifierad resenär

Gillade: Renlighet, boendets skick och faciliteter och rummets bekvämlighet

8/10 Bra

Mikael

Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Trevligt hotell, bra personal. lugnt område fast nära centrum. Nackdel var att det hördes väldigt mycket från korridåren, när folk öppnade och stängde dörrar. Annars helt ok hotell.

8/10 Bra

Dana

Gillade: Renlighet, personal och service och boendets skick och faciliteter
Staff were very nice and complimentary breakfast is good
Bodde här 5 nätter i april 2024
Svar från Reception Team 8 maj 2024
Thank you for your review, we are happy to hear you enjoyed your stay. We hope to see you again in the future.

6/10 Okej

SHIRLEY

Reste med sin partner
ok stay,looks like they are trying to charge £10 a night parking now which is not acceptable,especially if you are disabled and have a blue badge,could do with other lady manager back,its lost its spirit.
Bodde här 1 natt i april 2024
Svar från Reception Team 6 maj 2024
Dear Shirley , Thank you for taking the time to share your feedback with us. Your input is valuable, and it helps us improve our services to better meet your needs. We truly appreciate your support and look forward to serving you even better in the future

8/10 Bra

James

Affärsresenär
Gillade: Renlighet, personal och service och boendets skick och faciliteter
The breakfast was a poor quality
Bodde här 2 nätter i april 2024
Svar från Mohamed Magdy 6 maj 2024
Dear James Thank you for taking the time to share your feedback with us. Your input is valuable, and it helps us improve our services to better meet your needs.we apologise if you didn't experience with the breakfast We truly appreciate your support and look forward to serving you even better in the future

8/10 Bra

Christopher

Affärsresenär
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Property was fine but food options very limited, parking a huge problem, ideal location if you dont have a car as its right in town centre.
Bodde här 1 natt i april 2024
Svar från Reception Team 30 apr. 2024
Dear Christopher ,Thank you for your feedback, our team always try our best to deliver great service to our guests, we apologise if you didn't experience this. We hope to see you again in our hotel

10/10 Fantastiskt

Christopher, Birchington

Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
All went as expected. Thanks
Bodde här 1 natt i april 2024
Svar från Mohamed Magdy 29 apr. 2024
Dear Christopher,Thank you for your review, we are happy to hear you enjoyed your stay. We hope to see you again in the future.

8/10 Bra

Anthony

Reste med sin partner
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
The staff were very friendly & helpful
Bodde här 1 natt i april 2024
Svar från Mohamed Magdy 29 apr. 2024
Daer Anthony ,Thank you for taking time to write your review about your stay at Holiday Inn Express WAKEFIELD HotelI have passed your kind words to the whole team,

8/10 Bra

Linda

Gillade: Renlighet
A handy place to stay in the centre of Wakefield.
Bodde här 1 natt i april 2024
Svar från Reception Team 22 apr. 2024
Thank you for your review, We hope to see you again in the future.

4/10 Dåligt

Christine

Gillade: Renlighet och personal och service
The bed side light didn't work and there was only a thin duvet. Staff were helpful but if you're looking fpr luxury don't stay here!
Bodde här 1 natt i april 2024
Svar från Mohamed Magdy 19 apr. 2024
Thank you for taking the time to share your feedback following your most recent stay with us. I was disappointed to read that you are not enjoying your time with us. We are working hard to ensure our guests get the best possible experience with us and will use your comments to improve our services.

6/10 Okej

Robin

Bodde här 1 natt i mars 2024
Svar från Reception Team 15 apr. 2024
Thank you for your review, We hope to see you again in the future.

2/10 Väldigt dåligt

Suzi

Bodde här 1 natt i mars 2024
Svar från Reception Team 15 apr. 2024
Thank you for your review, We hope to see you again in the future.

6/10 Okej

SHIRLEY

Reste med sin partner
Gillade: Renlighet
Gillade inte: Boendets skick och faciliteter
Stay was ok but not happy we had to keep asking for heating controls in our room to be put back in our control as they are now controlled in office,breakfast getting worse,cereals left open,strawberry jam now in squeeze containers like puree,ok if you have a baby.fruit not good,less to choose from each time we go,
Bodde här 3 nätter i mars 2024
Svar från Reception Team 11 mars 2024
Thank you for taking the time to tell us about your experience at Holiday Inn Express WAKEFIELD. Please know that your feedback is extremely valuable to us. We use feedback, such as yours, to continuously make changes to our brand to improve the guest experience. We hope that you will give us the opportunity to serve you again in the future. Again, thank you for choosing Holiday Inn Express

10/10 Fantastiskt

Nicole, Huntfield Heights

Reste med sin partner
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
The property was perfect for what we needed. My only suggestion is to have a laundrette on site so we would wash the clothes. I'm positive more travellers, especially with children would appreciate having one where they dont have to travel to.
Bodde här 2 nätter i mars 2024
Svar från Reception Team 11 mars 2024
Thank you for your review, we are happy to hear you enjoyed your stay. We hope to see you again in the future. Kind Regards

8/10 Bra

Zoe

Gillade: Boendets skick och faciliteter
Bodde här 1 natt i mars 2024
Svar från Reception Team 7 mars 2024
Thank you for your review, we are happy to hear you enjoyed your stay. We hope to see you again in the future. Kind Regards

10/10 Fantastiskt

William

Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Good stay
Bodde här 1 natt i februari 2024
Svar från Reception Team 26 feb. 2024
Thank you for your review, we are happy to hear you enjoyed your stay. We hope to see you again in the future. Kind Regards

10/10 Fantastiskt

Mr A K

Reste med familjen
Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Perfect for our needs, great value for money
The location was perfect, near train station and the centre. Nice restaurants nearby. Breakfast was ok. Choice of teabags was appreciated.The room was ok and had everything we wanted. We only book rooms with tea making facilities. The shower was excellent and soap, shampoo and conditioner as well as tissues provided. Great value for money.
Bodde här 2 nätter i februari 2024
Svar från Reception Team 26 feb. 2024
Thank you for your review, we are happy to hear you enjoyed your stay. We hope to see you again in the future.Kind Regards

10/10 Fantastiskt

Kennedy

Gillade: Renlighet och personal och service
Gillade inte: Boendets skick och faciliteter
The room itself is very clean and the bathroom in particular looks very new. The staff are lovely. Just its a shame that the whole outside of the building is so awful. Plus not being able to go for the included breakfast at any time, but instead being forced to book a time slot. Luckily i had a late departing train as the only slots avaialble were after 10am
Bodde här 1 natt i februari 2024
Svar från Mohamed Magdy 18 feb. 2024
Thank you for taking the time to tell us about your experience at Holiday Inn Express WAKEFIELD. Please know that your feedback is extremely valuable to us. We use feedback, such as yours, to continuously make changes to our brand to improve the guest experience. We hope that you will give us the opportunity to serve you again in the future. Again, thank you for choosing Holiday Inn Express

8/10 Bra

Alison

Reste i grupp
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Great location for central Wakefield. Literally couple of minutes walk to the heart of Wakefield. Got parked easily at the hotel.
Bodde här 1 natt i februari 2024
Svar från Mohamed Magdy 18 feb. 2024
Thank you very much for the kind review. I am glad you enjoyed our location, . I hope we can welcome you back to our hotel in the future

10/10 Fantastiskt

D

Gillade: Renlighet, boendets skick och faciliteter och rummets bekvämlighet
Happy
Visit for Wakefield Rhubarb Festival !! Nice room ,good breafast good town centre location. Ate our evening meal meal here which was really good. Would stay in again !
Bodde här 1 natt i februari 2024
Svar från Mohamed Magdy 18 feb. 2024
Thank you for your review, we are happy to hear you enjoyed your stay. We hope to see you again in the future.Kind Regards

6/10 Okej

Miranda

Affärsresenär
Gillade: Renlighet och personal och service
Gillade inte: Boendets skick och faciliteter och rummets bekvämlighet
Big gap around room door. Unnerving for a female traveller. Shower awful in 312. I say quite a bit and this was poor.
Bodde här 2 nätter i januari 2024
Svar från Reception Team 29 jan. 2024
Thank you for choosing Holiday Inn Express and for taking the time to provide feedback about your experience at Holiday Inn Express Wakefield. I would like to start by apologising to you for the inconveniences you faced during your stay. I am sorry to hear that room was not up to the standards we normally offer, I have passed on this information to the relevant team to ensure more training is completed. We strive to make each stay as pleasant and comfortable as possible, and we appreciate that you brought your experience to our attention. We take feedback seriously and will coach our team to make the necessary changes so we can provide a better experience in the future. I hope you will give us a chance by staying with us again to show you that your unsatisfactory stay was an exception

6/10 Okej

Verifierad resenär

Affärsresenär
Gillade inte: Boendets skick och faciliteter
passable but tired
This hotel is... fine. The room was serviceably clean and soaps/shampoo etc were great, but the paintwork was either filthy (the walls) or peeling (the ceiling, especially the bathroom). Would've appreciated basic inclusions of things like a plug for the shower drain hole. Breakfast wasn't fabulous - there were a few options but hot options didn't look at all appealing. The staff were kind on check in.
Bodde här 1 natt i januari 2024
Svar från Reception Team 13 jan. 2024
Thank you very much for the kind review. I am glad you enjoyed our location, I hope we can welcome you back to our hotel in the future

4/10 Dåligt

Michelle

Gillade: Renlighet
Gillade inte: Personal och service, boendets skick och faciliteter och rummets bekvämlighet
Awful
Booed in for two nights after staying a few weeks ago. Oh my God what a nightmare the room we were give so noisy 307 if you get it beware. Next morning spoke to the girl on reception dark hair couldn't be more helpful or polite changed our room immediately 304. Went out for the day came back tea time paid parking again for the night went up to room. Couldn't get in locked out went down to reception oh yeah there was an issue house keeping went in and no one should have been in there so they locked you out. Well they let us pay for parking take lift up to come back down !!!! Thanks severe lack of communication then we needed a bulb for the lamp at bedside we got this relatively easy. The room was freezing cold i mean cold we couldn't undress into pjs because it was cold. We had adjusted the heating in the morning for us going back in the evening house keeping turned it off. It wasn't even left at a comfortable temperature requested by law !!! So in comparison to our last stay it was disgraceful!!!! And we had recommended this to friends. The difference in staff attitude also speaks volumes.
Bodde här 2 nätter i januari 2024
Svar från Reception Team 13 jan. 2024
Thank you very much for the kind review. I am glad you enjoyed our location, I hope we can welcome you back to our hotel in the future

10/10 Fantastiskt

Elizabeth

Bodde här 1 natt i december 2023
Svar från Reception Team 13 jan. 2024
Thank you very much for the kind review. I am glad you enjoyed our location, I hope we can welcome you back to our hotel in the future

8/10 Bra

Wil

Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Mini break
Stayed before ..got a nice quiet room. Every thing worked in the room and WiFi great. Breakfast was included I was pleased to hear they have added hash browns sadly when I tried the hash brown it didn't taste nice at all. Bacon and sausage and beans ok and my mum enjoyed her scrambled egg. I'd recommend much better quality hash browns tho. Other than that great stay and staff very nice as always.
Bodde här 2 nätter i december 2023
Svar från Reception Team 27 dec. 2023
Dear Wil, Thank you for taking the time to tell us about your experience at Holiday Inn Express WAKEFIELD. Please know that your feedback is extremely valuable to us. We use feedback, such as yours, to continuously make changes to our brand to improve the guest experience. We hope that you will give us the opportunity to serve you again in the future. Again, thank you for choosing Holiday Inn Express

6/10 Okej

Andrea

Reste i grupp
Gillade: Renlighet, boendets skick och faciliteter och rummets bekvämlighet
Breakfast booking disappointment
I was disappointed that my room was freezing in my arrival, especially as the temperature outsidewas -2. You'dhave thought they would atleast turn the thermostatup a bit! However, it did warm up faiy quickly. Everywhere was lovely and clean and the bed was reasonably comfortable. We booked breakfast for 9am but on arrival downstairs qe were told the diving room was full and that we were booked in for 9.30. My son was not happy about this and we went back upstairs to get our things and leave. On returning back down at reception the manager came and apologised and found a table for us. So all good in the ens
Bodde här 1 natt i december 2023
Svar från Reception Team 5 dec. 2023
Thank you for choosing Holiday Inn Express and for taking the time to provide feedback about your experience at Holiday Inn Express Wakefield. I would like to start by apologizing to you for the inconveniences you faced during your stay. I am sorry to hear you experienced issues with your previous stay, We strive to make each stay as pleasant and comfortable as possible, and we appreciate that you brought your experience to our attention. We take feedback seriously and will coach our team to make the necessary changes so we can provide a better experience in the future. I hope you will give us a chance by staying with us again to show you that your unsatisfactory stay was an exception

6/10 Okej

Helen

Reste i grupp
Gillade: Renlighet och boendets skick och faciliteter
Avoid larger rooms
Room was very cold and noisy being the large family room on the corner. Heating ineffective and noisy.
Bodde här 1 natt i december 2023
Svar från Reception Team 5 dec. 2023
We appreciate your feedback, thank you for staying with us!

10/10 Fantastiskt

Eunice

Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Bodde här 3 nätter i november 2023
Svar från Reception Team 13 jan. 2024
Thank you very much for the kind review. I am glad you enjoyed our location, I hope we can welcome you back to our hotel in the future

10/10 Fantastiskt

Mark

Reste med familjen
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
The staff were very accommodating and helpful even if they were busy .very clean hotel and quiet . Nice breakfast a good selection of food .Overall a great one night stay.
Bodde här 1 natt i november 2023
Svar från Reception Team 29 nov. 2023
Dear Mark, Thank you for your positive feedback and for recognizing our efforts in providing a well-run and environmentally-friendly hotel, it was a pleasure having you as our guest, and we hope to welcome you back for another enjoyable stay in the future.

6/10 Okej

Janet

Reste med sin partner
Gillade: Renlighet och personal och service
returning guests. Very clean rooms. Bed was small and mattress seemed well used very soft. This is the first time we have been charged for parking, this was free all the other times we stayed.
Bodde här 1 natt i november 2023
Svar från Reception Team 28 nov. 2023
We appreciate your feedback, thank you very much for staying with us!

6/10 Okej

Claire

Affärsresenär
Gillade: Rummets bekvämlighet
Gillade inte: Boendets skick och faciliteter
Not a great stay
I stay here regularly but feel the room was a little jaded. Breakfast was not great either and the sausages were awful.
Bodde här 1 natt i november 2023
Svar från Reception Team 23 nov. 2023
Thank you for taking the time to share your feedback with us. Your input is valuable, and it helps us improve our services to better meet your needs. We truly appreciate your support and look forward to serving you even better in the future

10/10 Fantastiskt

Wil

Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Bodde här 1 natt i november 2023
Svar från Reception Team 22 nov. 2023
We appreciate your feedback, thank you for staying with us!

2/10 Väldigt dåligt

Ian

Affärsresenär
Gillade inte: Renlighet, boendets skick och faciliteter och rummets bekvämlighet
Filthy Hotel
Hotel could do with a total update. Carpets filthy as were the chairs in the room and the bar area. Sofa in bar area had a filthy covering over it. Receptionist helpful on arrival. Pizza was the only offering for a meal. Breakfast was of a very poor quality. Would avoid this location and try other hotels
Bodde här 1 natt i november 2023
Svar från Reception Team 21 nov. 2023
Thank you for taking the time to share your feedback following your most recent stay with us. we was disappointed to read that you are not enjoying your time with us. We are working hard to ensure our guests get the best possible experience with us and will use your comments to improve our services

8/10 Bra

John

Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
The bed was very small. TV didnt work. Bathroom door isnt closimg properly
Bodde här 1 natt i november 2023
Svar från Reception Team 19 nov. 2023
Thank you for your feedback, our team always try our best to deliver great service to our guests, we apologise if you didn't experience this. We hope to see you again in our hotel

10/10 Fantastiskt

OLWEN

Gillade: Renlighet, personal och service och bekvämligheter
Being an older lady on her own. I was given choice of floors which was good. It had a lovely shower and it was very quiet room All was well.
Bodde här 3 nätter i november 2023
Svar från Reception Team 15 nov. 2023
We appreciate your feedback, thank you very much for staying with us!

10/10 Fantastiskt

Kelly

Bodde här 1 natt i november 2023
Svar från Reception Team 15 nov. 2023
We appreciate your feedback, thank you very much for staying with us!

10/10 Fantastiskt

Stephen

Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
A great stay at the Wakefield Holiday Inn Express
From the initial welcoming greeting from the reception desk during our check-in to our wonderful breakfast on the following morning, we confirm that we enjoyed a great stay at the hotel. The accommodation was spotlessly clean and comfortable and the rooms were quiet during the night. We would have no hesitation in returning to the venue during our next visit to our family
Bodde här 1 natt i november 2023
Svar från Reception Team 13 nov. 2023
Dear Stephen ,Thank you for taking time to write your review about your stay at Holiday Inn Express WAKEFIELD Hotel.I am happy to read that you are spending a good stay with us. I have passed your kind words to the whole team, On behalf of the whole team, we all look forward to having the privilege of welcoming you again.

10/10 Fantastiskt

CHI KAI ANDREW

Reste med familjen
Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Bodde här 1 natt i november 2023
Svar från Reception Team 13 nov. 2023
We appreciate your feedback, thank you very much for staying with us!

8/10 Bra

Ronald

Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Very comfortable but limited parking
Bodde här 1 natt i november 2023
Svar från Reception Team 9 nov. 2023
We appreciate your feedback, thank you very much for staying with us!

10/10 Fantastiskt

George

Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Great location
A 1 night stop over with a great breakfast in the city center.
Bodde här 1 natt i november 2023
Svar från Reception Team 8 nov. 2023
Thank you for taking the time to tell us about your experience at Holiday Inn Express WAKEFIELD. Please know that your feedback is extremely valuable to us. We use feedback, such as yours, to continuously make changes to our brand to improve the guest experience. We hope that you will give us the opportunity to serve you again in the future. Again, thank you for choosing Holiday Inn Express

10/10 Fantastiskt

Miranda

Bodde här 1 natt i november 2023
Svar från Reception Team 8 nov. 2023
Thank you for your review, we are happy to hear you enjoyed your stay. We hope to see you again in the future.

8/10 Bra

Wendy

Bodde här 1 natt i oktober 2023
Svar från Reception Team 1 nov. 2023
We appreciate your feedback, thank you for staying with us!

10/10 Fantastiskt

Anne

Affärsresenär
Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Perfect place for a Wakefield break
Really comfortable stay - good breakfast, clean comfortable room. The only downside for me as a single woman was that the restaurant was not open in the evening for a meal so I had to venture out. Excellent location too in centre of the city.
Bodde här 1 natt i oktober 2023
Svar från Reception Team 25 okt. 2023
Thank you for taking the time to leave a review and score your recent stay here at the Holiday Inn Express Wakefield, all feedback is welcome.

10/10 Fantastiskt

JOHN

Bodde här 1 natt i oktober 2023
Svar från Reception Team 23 okt. 2023
Thank you for taking the time to tell us about your experience at Holiday Inn Express WAKEFIELD. Please know that your feedback is extremely valuable to us. We use feedback, such as yours, to continuously make changes to our brand to improve the guest experience. We hope that you will give us the opportunity to serve you again in the future. Again, thank you for choosing Holiday Inn Express

10/10 Fantastiskt

Jimmy

Bodde här 1 natt i oktober 2023
Svar från Reception Team 10 nov. 2023
We appreciate your feedback, thank you very much for staying with us!

10/10 Fantastiskt

Jamie

Reste i grupp
Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Good place to stay.
The hotel was clean and up-to-date. The staff was very welcoming and friendly. Parking available in a garage across the street which was reasonable. There were several restaurants and shops within walking distance.
Bodde här 2 nätter i oktober 2023
Svar från Reception Team 10 okt. 2023
Thank you for taking the time to tell us about your experience at Holiday Inn Express WAKEFIELD. Please know that your feedback is extremely valuable to us. We use feedback, such as yours, to continuously make changes to our brand to improve the guest experience. We hope that you will give us the opportunity to serve you again in the future. Again, thank you for choosing Holiday Inn Express

10/10 Fantastiskt

Michael

Bodde här 1 natt i oktober 2023
Svar från Reception Team 30 okt. 2023
Thank you for taking the time to tell us about your experience at Holiday Inn Express WAKEFIELD. Please know that your feedback is extremely valuable to us. We use feedback, such as yours, to continuously make changes to our brand to improve the guest experience. We hope that you will give us the opportunity to serve you again in the future. Again, thank you for choosing Holiday Inn Express

2/10 Väldigt dåligt

Charlotte

Bodde här 1 natt i oktober 2023
Svar från Reception Team 9 okt. 2023
We appreciate your feedback, thank you very much for staying with us!