Thank you for taking the time to share your feedback regarding your recent stay at our hotel. We're pleased to hear that you found the room to be clean. However, we sincerely apologize for the inconvenience caused by the smell of smoke during your visit.At our hotel, we do offer both smoking and non-smoking rooms to accommodate the preferences of all our guests. While we strive to enforce our no-smoking policy in non-smoking rooms rigorously, we understand that occasional instances may occur. We appreciate your understanding in this matter.Additionally, as our hotel features exterior corridors, it's possible that guests may smoke outside, which could inadvertently affect nearby rooms. We will certainly look into ways to mitigate this issue to ensure a more pleasant experience for all our guests.Your feedback is invaluable to us, and we will use it to improve our services further. If there is anything else we can assist you with or if you have any further concerns, please don't hesitate to reach out to our team directly.We hope to have the opportunity to welcome you back for a more enjoyable stay in the future.

Here's a suggested response:Dear Mary Ann,Thank you for taking the time to share your feedback with us. We truly value your input and apologize for any inconvenience you experienced during your stay.We understand that noise from the expressway can disrupt your experience, and we apologize for any disturbance caused. Regarding your interaction with our staff, we are truly sorry for any impression of disinterest. Please be assured that providing excellent service to our guests is our top priority, and we will address this matter internally to ensure it doesn't happen again.Regarding the hot tub, we apologize for the outdated information. We have now removed it from our amenities list to prevent any further confusion.We appreciate your acknowledgment of the cleanliness of your room. While we strive to provide comfortable accommodations for all our guests, we understand that our room offerings may not meet everyone's expectations. Your feedback will be taken into consideration as we continue to improve our services.We hope to have the opportunity to welcome you back in the future and provide you with an enhanced experience that exceeds your expectations.Warm regards,Peyton Front desk

Thank you for your stay with us and glad you enjoyed it. We are looking into a better breakfast option to fit in our small area.Hope you will stay again with us when you are in the area.

We are under renovations, new lights will be added as well. We have a 1-ton AC cooling an individual room. Fan kind of looks like a home bedroom rather than a hotel room.Thank you for staying with us and look forward to your future stays.

Thank you Teri for your review. Apologies for the bathroom walls - they may have been overlooked by our housekeeping staff. We look forward to hosting you in the future.

Thank you for staying at our newly renovated motel. Glad you liked our new room and the facilities. Hope to see you soon. Thank you

Thank you for your review. Thank you for staying in our jacuzzi room which is the highest price and the best of our rooms, especially on Prairie View A&M University HOMECOMING weekend. You can enjoy your stay with us on a regular day when the rates are low. See you next time, thank you

Thank you for taking the time to give us a review. We are so glad that you enjoyed your stay. As well as pointing a couple of things out to us, We have addressed the issues that you stated.

We are sorry for the inconvenience that you had during your stay. We are currently undergoing a full property remodel, hinting at the construction debris. As for the "party," it was a busy weekend due to the Texas Renaissance Festival, and people came together to have a good time. We do have rules, everything stops at 11 p.m. on the weekends and 10 p.m. on the weekdays.

Dear Andres,Thank you for taking the time to share your experience at our hotel! We are thrilled to hear that you had a great stay and enjoyed the amenities we have to offer.Having a fully equipped kitchenette with an electric stove top, a spacious refrigerator, and a freezer in your room can certainly enhance the convenience and comfort of your stay. We're delighted this aspect met your expectations and provided you with the flexibility to prepare your meals.Furthermore, we're glad our hotel's location near stores, restaurants, and even a Buc-ees store made your stay even more convenient. We strive to ensure our guests have easy access to various amenities and services in the vicinity.Your positive feedback is invaluable to us, and we appreciate you choosing our hotel for your stay. We look forward to welcoming you back in the future and providing you with another exceptional experience.Safe travels and warm regards,

Thank you for the 10/10 rating hope to see you again soon!

Thank you for the 4/5 rating. We are glad that you enjoyed your stay with us. We hope to see you in the future stay with us!

Thank you for a 5/5 rating! Hope you had ama amazing stay!

It looks like they had a great stay. Thanks for providing Expedia Group travelers with a positive experience.

We are so glad that you enjoyed your stay with us. Hope to see you again!!

Thank you

Thank you for your 10/10 rating. We are glad that you enjoyed your stay

We are sorry for any inconvenience you experienced during your on-and-off stay with us for 8 nights.

We believe you did 1 star in error. Otherwise, you wouldn't keep extending your stay and appreciate our services in person at the front desk. Apologies for any inconvenience that you may have experiencedHonestly, we do appreciate your business and would like to be your host hotel every time you are in the area. .

We're thrilled to hear that you enjoyed your experience with us! Providing great value for the price is something we take pride in. Thank you for choosing us, and we hope to have the pleasure of serving you again in the future. If you ever have any questions or need assistance, feel free to reach out.

Thank you 5 star ratings and enjoying your stay

Dear Michael,Thank you for taking the time to review your recent stay at our property. We appreciate your valuable feedback and are glad you enjoyed the remodeled room and bathroom redo.We're sorry to hear about the inconvenience you faced with hanging or storing clothes. We'd like to inform you that we do provide a clothing rack and a dresser in each room for your convenience. We apologize if this was not clearly communicated during your stay.We're excited to share that we are currently in the midst of a complete building remodel. This includes enhancements that will address the overall TLC needed. We're confident that these updates will provide an even better experience for our guests.Thank you once again for your input. We hope to welcome you back in the future to showcase the improvements we're making. If you have any more suggestions or feedback, please feel free to reach out.

Thank you for your 10 out of 10 rating! we are glad that you enjoyed your stay

Thank you for taking the time to share your review of your recent stay with us. We're delighted to hear that you found our hotel clean and enjoyed the friendly service provided by our staff. Your positive feedback is greatly appreciated.We also appreciate your constructive comment regarding gluten-free options for breakfast. We understand the importance of catering to various dietary needs, including those with gluten allergies. It is our aim to ensure that all our guests have a pleasant and accommodating experience during their stay. We will definitely take your feedback into serious consideration and work towards expanding our gluten-free offerings to better serve our guests.We are currently undergoing a complete makeover for our property. It's a slow and steady process. We do apologize for any inconvenience this has given you

Thank you for the 5-star ratings, look forward to seeing you again.

we appreciate 5-star review. Thank you for choosing our hotel.

Thank you for your feedback. We apologize for any inconvenience caused by the condition of the property. We take your concerns seriously and will address them with our team to ensure a cleaner and more welcoming environment fro all our guests. We appreciate your input and hope you will consider staying with us again in the future

Thank you for 5 star, Appreciate it.

Thanks for 4 stars, hope to see you next time you are in town.

Thank you for taking the time to write a review. We are currently undergoing renovations to make future guest's stays better.

We are sorry for the experience you had. Thank you for taking the time to write a review. If you had t.v problems you should have called the front desk and we would have fixed the issue, the problem with the noisy neighbors and road traffic, It was a Friday night and we had workers just getting off work and unwinding, the road traffic is because we are located right off the highway and located behind a gas station and restaurants.

Our apology for not being able to please you. We are working hard to improve our services.

Thank you for 8 star review. Appreciate it, See you soon.

Heather, I am glad that you found the hotel and the staff to your liking. I was sorry to hear that you did not enjoy your breakfast. Hopefully, you realize that we must provide a breakfast that is generic enough to suite all of our guests...some who may not appreciate additional seasoning.

We are so glad to hear that you had an amazing stay with us!! Hope to see you again soon!

We are sorry of the inconvenience that you experienced. We are currently undergoing remodeling, which is a slow process, especially when we are busy. Thank you for staying with us. Next time we will be fully updated Have a good day

Dear Anonymous, I want to thank you for taking the time to provide your feed-back. I was thrilled to hear that your interactions with the staff were positive. Please feel free to contact me, if you wish to provide specifics on updates or renovations.

Thank you for 3 star, We strive for 5 star, when you stay here next. Thank you

Claudia, Thak you so much for your positive review of our hotel. We hope to see you again soon.

Ahundra, I want to thank you so much for your positive review of our hotel. We certainly hope that we can service you in the future.

Mainul, Thank you for your positive review of our hotel. We hope to see you again soon.

Erica, Thank you so much for your positive review of our hotel. We hope to see you again soon.

Thank you very much for great review for us. We are glad, you had comfortable stay at our hotel. We appreciate your business and look forward to see at your future stay.

Thank you very much for great review for us. We are glad, you had comfortable stay at our hotel. We appreciate your business and look forward to see at your future stay.

Thank you very much for great review for us. We are glad, you had comfortable stay at our hotel. We appreciate your business and look forward to see at your future stay.

Our apology if we were not up to your standard. We keep improving our services. May be next time you will like us more, at least 2% more. Thank you for staying with us.

Thank you for your 8 star review. We must continue to provide our best of services. Hope to see you for your future stays.

Thank you very much for the great review of us. We are glad, you had comfortable stay at our hotel. We appreciate your business and look forward to see at your future stay.