Alla recensioner som visas är recensioner från verkliga gäster. Endast resenärer som har bokat en vistelse med oss kan publicera en recension. Vi verifierar recensioner i enlighet med våra riktlinjer och publicerar alla recensioner, både positiva och negativa.Mer informationÖppnas i ett nytt fönster
10 - Fantastiskt i betyg. 658 av 1001 recensioner" "
10 - Fantastiskt
658
8 - Bra i betyg. 259 av 1001 recensioner" "
8 - Bra
259
6 - Okej i betyg. 57 av 1001 recensioner" "
6 - Okej
57
4 - Dåligt i betyg. 17 av 1001 recensioner" "
4 - Dåligt
17
2 - Väldigt dåligt i betyg. 10 av 1001 recensioner" "
2 - Väldigt dåligt
10
9,4/10
Renlighet
9,2/10
Personal och service
8,8/10
Bekvämligheter
8,8/10
Boendets skick och faciliteter
8,8/10
Hållbarhet
Recensioner
10/10 Fantastiskt
Per
12 nov. 2023
Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Per
Bodde här 1 natt i november 2023
10/10 Fantastiskt
Elsa, Lund, Sweden
24 nov. 2014
Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Great hotel
Really nice hotel, would love to stay there again!
Elsa
10/10 Fantastiskt
Rachael
Reste med sin partner
15 maj 2024
Gillade: Boendets skick och faciliteter
We got a lake front room which was a real treat for us. Staff are really lovely and helpful. Sauna and hottub were appreciated after long hikes. No coffee machine in the room but their restaurant provides all day service with barista coffee and other drinks. Rooms a bit noisy as not sound proof so expect to hear your neighbours if they talk loudly.
Rachael
Bodde här 2 nätter i maj 2024
10/10 Fantastiskt
Renu
Reste med familjen
21 apr. 2024
Gillade: Boendets skick och faciliteter
Beautiful property on the edge of the lake! Gorgeous views and you can walk on the lake and see the lake from your room.
Renu
Bodde här 1 natt i april 2024
Svar från Edgewater, Lake Wānaka 7 maj 2024
Kia Ora Renu, thank you for your feedback, we are so pleased you enjoyed your stay with us!
10/10 Fantastiskt
Lance
9 apr. 2024
Gillade: Renlighet, personal och service och boendets skick och faciliteter
Great place and nice rooms.
Lance
Bodde här 1 natt i april 2024
Svar från Edgewater, Lake Wānaka 5 maj 2024
Hi Lance, thank you for your feedback, we are so please you enjoyed your stay with us!
4/10 Dåligt
PCrystal
Reste med familjen
14 mars 2024
Gillade: Renlighet
Gillade inte: Personal och service och bekvämligheter
We travelled NZ for 10 days and this was the only hotel where we did not enjoy our stay. The purpose of our visit to Wanaka was to hike Roy's Peak. The staff were not able to assist us with any information or obtaining water for our hike. They were located away from town and the day we checked in they closed their restaurant at 2pm due to staff shortage and nothing was available to eat or drink for the rest of the day. Also we had to haul our luggage ourselves across the large parking lot to a second floor room that did not have air conditioning.
PCrystal
Bodde här 1 natt i februari 2024
Svar från Edgewater, Lake Wānaka 27 mars 2024
Kia Ora, it's disheartening to learn that our usual standard of service fell short during your visit. I was surprised to read that our staff were not helpful to you as this is not usually the case. Alternatively, we do have a concierge who is on in the AM & PM who would have been more than happy to provide you with every detail as he is our expert. Regarding offering take away water, we only have sparkling water in glass bottles for sale, but we are happy to refill reusable bottles for guests if they can supply one so apologies if that was unclear. We offer porter services to assist with luggage, and it's regrettable that this option was not extended to you during your stay. We value your feedback and strive to continually improve our services to ensure every guest has a good experience.
10/10 Fantastiskt
Daniel
4 mars 2024
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Nice hotel, very good service
Daniel
Bodde här 3 nätter i mars 2024
Svar från Edgewater, Lake Wānaka 12 mars 2024
Hi Daniel, we are so pleased you enjoyed your stay with us and experienced the high standard of service our team has to offer. Thank you for your feedback and we hope to see you again soon.
10/10 Fantastiskt
Gall, Calabasas
Reste med sin partner
5 feb. 2024
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Beautiful location , very quiet and superb views
Gall
Bodde här 1 natt i februari 2024
Svar från Edgewater, Lake Wānaka 12 mars 2024
Kia Ora Gall, thank you for your kind words, we are so pleased you enjoyed your stay with us and the views of Lake Wānaka from our grounds.
10/10 Fantastiskt
Jack
Reste med sin partner
4 feb. 2024
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Great suite. Recently updated and comfortable.
Jack
Bodde här 1 natt i januari 2024
Svar från Edgewater, Lake Wānaka 12 mars 2024
Kia Ora Jack, thank you for your feedback, we are so please to hear you enjoyed your stay with us in our newly referbished rooms!
10/10 Fantastiskt
Mike and Denise
Reste med sin partner
2 feb. 2024
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Clean, spacious and very peaceful with a great outlook right on the lake
Mike and Denise
Bodde här 2 nätter i januari 2024
Svar från Edgewater, Lake Wānaka 14 mars 2024
Hi Mike and Denise, thank you for your feedback, we are so pleased you enjoyed your stay with us!
6/10 Okej
Carmel
Reste med familjen
28 jan. 2024
Gillade: Renlighet, personal och service och bekvämligheter
Located just out of town - whilst there was a path to walk along the lake, it was a little far for the little legs so we opted to drive.
Our room would have been generous for 2 people and probably very comfortable. With 4 people, the pull out sofa and roll away beds meant it felt very cramped. Fully self-contained was great with a fantastic laundry and functional little kitchen.
Carmel
Bodde här 1 natt i januari 2024
10/10 Fantastiskt
Min, Concord
Reste i grupp
27 jan. 2024
Gillade: Renlighet, personal och service och boendets skick och faciliteter
Nice
Min
Bodde här 2 nätter i januari 2024
Svar från Edgewater, Lake Wānaka 14 mars 2024
Kia Ora Min, we are so pleased you had a nice stay with us!
10/10 Fantastiskt
Diane
20 jan. 2024
Diane
Bodde här 1 natt i januari 2024
Svar från Edgewater, Lake Wānaka 14 mars 2024
Hi Diane, thank you for your feedback! We are pleased to see you had a great stay with us.
10/10 Fantastiskt
Verifierad resenär
20 jan. 2024
Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Verifierad resenär
Bodde här 1 natt i januari 2024
Svar från Edgewater, Lake Wānaka 14 mars 2024
Kia Ora, thank you for your feedback, it is greatly appreciated!
8/10 Bra
Kimberly
20 jan. 2024
Gillade: Renlighet, personal och service och boendets skick och faciliteter
Lovely location
Wonderful location, just steps from the water and a pleasant walk to town. The front desk staff were so kind. Just wish they had some air conditioning or better fans for the second floor units on hot summer days.
Kimberly
Bodde här 1 natt i januari 2024
Svar från Edgewater, Lake Wānaka 14 mars 2024
Hi Kimberly, thank you for your feedback. we are so pleased you enjoyed your stay with us - we truly are just steps away from the water being nestled into the edge of Lake Wānaka! We are pleased to hear that you had such a great encounter with our front desk staff. Thank you for your feedback regarding the air conditioning. We are pleased to let you know that we are currently in the middle of an extensive hotel refurbishment, and have just completed the first phase at the end of 2023. This first phase produced our newly refurbished Premium Rooms, which include built-in air conditioning! Soon, all of our rooms will have air conditioning once our hotel refurbishments have been completed.
10/10 Fantastiskt
Donna
Reste med sin partner
19 jan. 2024
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Donna
Bodde här 1 natt i januari 2024
Svar från Edgewater, Lake Wānaka 14 mars 2024
Kia Ora Donna, thank you for your feedback!
10/10 Fantastiskt
Matthew
17 jan. 2024
Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Home away from home
Amazing place to stay with friendly staff and very welcoming & homely feel. For a relaxing trip away would definitely recommend.
Matthew
Bodde här 2 nätter i januari 2024
Svar från Edgewater, Lake Wānaka 14 mars 2024
Kia Ora Matthew, thank you for your feedback, we are so pleased to hear you had a relaxing stay with us and had a great experience with our staff. We hope to welcome you back again soon!
8/10 Bra
Natasha
Reste med sin partner
17 jan. 2024
Gillade: Renlighet, personal och service och bekvämligheter
Nice location right on the lake, making it easy to walk into town. During the summer months the upstairs rooms are quite hot as there is no Air con the fans in the rooms need to be more robust in order to cool the rooms down.
Natasha
Bodde här 1 natt i januari 2024
Svar från Edgewater, Lake Wānaka 14 mars 2024
Kia Ora Natasha, we are so pleased to hear you enjoyed our lovely lakeside location!Thank you for your feedback about the aircon in the rooms. We are pleased to let you know that we are currently in the middle of extensive hotel refurbishments, having just completed the first of our three-phased refurbishment process at the end of 2023. Our newly refurbished Premium Rooms have a heat pump for air conditioning, and soon all our accommodation will include air conditioning once our refurbishment is complete.
6/10 Okej
KENICHI
11 jan. 2024
Gillade: Renlighet och personal och service
We like this hotel and hope to visit again.
KENICHI
Bodde här 1 natt i januari 2024
10/10 Fantastiskt
Joel
4 jan. 2024
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Joel
Bodde här 1 natt i januari 2024
10/10 Fantastiskt
ruth
Reste med familjen
16 dec. 2023
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
😘
ruth
Bodde här 1 natt i december 2023
10/10 Fantastiskt
gerda
13 dec. 2023
gerda
Bodde här 2 nätter i december 2023
8/10 Bra
sravan
8 dec. 2023
Gillade: Renlighet, personal och service och boendets skick och faciliteter
sravan
Svar från Edgewater, Lake Wānaka 12 mars 2024
Kia Ora Sravan, thank you for your feedback, we are pleased to see you enjoyed your stay with us, and hope to see you again soon.
6/10 Okej
Rick
Reste med sin partner
5 dec. 2023
Gillade: Renlighet
Gillade inte: Personal och service
Room was comfortable and spacious. A lot of construction noise with renovations in progress. For some reason checkin staff insisted on taking a deposit in addition to tge room rate which was held for 3 days after we left. Won’t be returning
Rick
Bodde här 1 natt i december 2023
8/10 Bra
Arnold, San Francisco
Reste med familj och småbarn
27 nov. 2023
Gillade: Renlighet, personal och service och bekvämligheter
Beautiful setting with views of the lake. Property is dated especially in the rooms and could use significant refurbishing.
Arnold
Bodde här 2 nätter i november 2023
Svar från Edgewater, Lake Wānaka 14 mars 2024
Hi Arnold, thank you for your feedback, we are pleased to hear you enjoyed our lakeside setting! We are delighted to let you know that the first of our 3 -phased extensive hotel refurbishments was completed at the end of 2023. Our second phase is due to start shortly after easter, which will result in 75% of our property being refurbished by the end of this year. We would love the chance to welcome you back to stay in one of our newly refurbished premium rooms, to see the refurbishments we have made on the property since you stayed with us.
10/10 Fantastiskt
Jamie
27 nov. 2023
Gillade: Renlighet, personal och service och boendets skick och faciliteter
Great location, beautiful well equipped rooms with amazing views. Great dining options.
Jamie
Bodde här 1 natt i november 2023
10/10 Fantastiskt
Laura, Rancho Palos Verdes
20 nov. 2023
Spacious. Comfortable. Beautiful location. We enjoyed our stay.
Laura
Bodde här 1 natt i november 2023
10/10 Fantastiskt
Kwek Wee
Reste i grupp, Reste med familjen
20 nov. 2023
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Will definitely stay here again the next time I come. Love the close-ness of the hotel to the Lake. Friendly and accommodating staff who helped to make arrangements for last min extension of my stay. There was some renovations going on in Block 3.
Kwek Wee
6/10 Okej
Duncan
19 nov. 2023
Duncan
Bodde här 2 nätter i november 2023
6/10 Okej
Xiong
8 nov. 2023
Gillade: Renlighet och personal och service
We were staying the best lake view room; but there was almost zero Wi-Fi connection there.
Xiong
8/10 Bra
Susan
Reste med sin partner
6 nov. 2023
Gillade: Renlighet, personal och service och boendets skick och faciliteter
Stayed in a lake view apartment. Lovely. Rented bikes and walked the track around the lake several times into town. Nice quiet location. Ate at the restaurant for breakfast and dinner. Unremarkable food. A bit disappointing—food was better in town—but location is great.
Susan
Bodde här 2 nätter i november 2023
10/10 Fantastiskt
Priyesh
3 nov. 2023
Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Lake view amazing property
The property was next level and lake view is a must. The only downside is the internet which was a major challenge in properly but the duty manage Hary Singh went out of his way to help and changed our room and made sure that our issue was resolved. Internet was still not to 100% but really apply the effort they made.
Priyesh
Bodde här 2 nätter i oktober 2023
10/10 Fantastiskt
Barbara
Reste med sin partner
28 okt. 2023
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
The view was spectacular!
Barbara
Bodde här 1 natt i oktober 2023
8/10 Bra
stephen
Reste med sin partner
27 okt. 2023
Gillade: Renlighet, personal och service och boendets skick och faciliteter
Lovely location and room clean and quiet. Late check in time at 3pm compared to most hotels.
Comfortable bed but difficult to access sockets for phone charging and the cord on the kettle is too short to use at its designated place, we had to plug it in next to the TV instead which could be a bit iffy
stephen
Bodde här 1 natt i oktober 2023
10/10 Fantastiskt
Yasuto
Reste med familjen
24 okt. 2023
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Nice view!
Yasuto
Bodde här 1 natt i oktober 2023
10/10 Fantastiskt
Verifierad resenär
20 okt. 2023
Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Verifierad resenär
Bodde här 1 natt i oktober 2023
2/10 Väldigt dåligt
Biao
17 okt. 2023
Gillade inte: Personal och service
we were rejected to check in because we arrived at 1pm not 3pm, this was understandable, but after several hours driving, my wife asked to use their toilet, the lady at the reception said "No". We will never come back to you again.
Biao
Bodde här 1 natt i oktober 2023
Svar från Reservations 19 okt. 2023
Dear BiaoRelating to our check-in policy, check-in is not until 3pm, however we will always do our very best to check you in as early as possible if you happen to arrive early. I have spoken with the reception team who can confirm they did contact housekeeping to put a priority on getting your room ready.I have investigated into what happened on the day of the 12th and can confirm that the entire resort had a full water shutdown due to fire hydrant maintenance on that afternoon which lasted for 90 minutes. Due to the water supply being shut off, the lavatories were out of use over this time. I have discussed with reception who can confirm that they did explain this at the time, however I understand that the communication could have possibly been clearer. I on behalf of Edgewater apologize for the inconvenience this must have caused and hope to put a better strategy in place in the case we have this happen in the future. We appreciated your feedback and hope you enjoyed the rest of your time in Wanaka. The Edgewater Team
8/10 Bra
Daniel
Reste med familjen
14 okt. 2023
Gillade: Renlighet, personal och service och boendets skick och faciliteter
Check in was late. Took until 5pm each day to get the room made up and the WiFi in our room was almost non existent. Was told there weren’t other complaints and should be fine but never really cared.
It’s a shame because it is such a nice property. The restaurant was great. Nice beer on tap. And Wanaka itself is a fantastic part of the world!
Daniel
8/10 Bra
Alethea
Affärsresenär
13 okt. 2023
Gillade: Renlighet, personal och service och boendets skick och faciliteter
No hot water overnight
Great scenery of the pond and lakes. Just like what the photos said. However we had no showers in the morning because the people in the downstairs room ran 44mins shower, completely drained the shared tank between the the units. This is totally unacceptable for a property this size does not eun on gas for water.
Alethea
Bodde här 1 natt i oktober 2023
Svar från Edgewater, Lake Wānaka 16 okt. 2023
Hi Aletha, We apologise for any inconvenience you encountered due to the limited availability of hot water during your stay. We understand the importance of a comfortable and relaxing stay, and how frustrating it can be to experience a shortage of hot water. Our Hotel’s hot water system is designed to accommodate the needs of our guests however certain demands like you have described can exceed the capacity of the hot water tank resulting in a temporary depletion of hot water. Due to this, and our commitment to sustainability, we do have signage in the rooms that ask guests to conserve water during their stay with us by having shorter showers to help with these factors. We have taken your feedback on board, and are pleased to let you know that we are currently in the process of addressing hot water availability issues within our refurbishment whilst still adhering to our commitments to sustainable water usage.
6/10 Okej
Jonathan
4 okt. 2023
Gillade: Rummets bekvämlighet
Gillade inte: Personal och service
Accomodation was fine. Frustrating trouble checking in and ended up over charged.
Jonathan
Bodde här 1 natt i september 2023
Svar från Edgewater, Lake Wānaka 6 okt. 2023
Hi Jonathan, we are sorry to hear that you found the check-in & check-out process frustrating, this is definitely not the service we aim to provide. I trust that the Front Office team have rectified the overcharge, and we apologise for the inconvenience.If you want to discuss anything further, please reach out to Alexandra our Guest Experience Manager at gem@edgewater.co.nz, and she will be able to assist you.
10/10 Fantastiskt
Qiantai
Reste med familj och småbarn
24 sep. 2023
Gillade: Renlighet, personal och service och boendets skick och faciliteter
Great amenities and location of property. Near enough to be convenient, and far enough to be quiet and peaceful for wonderful rest.
Qiantai
Bodde här 2 nätter i september 2023
Svar från Edgewater, Lake Wānaka 16 okt. 2023
Hi Qiantai, we are so pleased to hear you enjoyed your stay with us! Thank you for your feedback, and we hope to see you again soon.
8/10 Bra
Anthony
24 sep. 2023
Gillade: Renlighet, personal och service och rummets bekvämlighet
Great staff, but property a bit tired.
This was an ok stay. Staff very helpful and friendly, restaurant quite good. The property itself looks and feels a bit tired, probably due for a refurb.
Anthony
Bodde här 2 nätter i september 2023
Svar från Edgewater, Lake Wānaka 16 okt. 2023
Hi Anthony, thank you for your feedback. We are pleased to let you know that we are currently carrying out refurbishments on the hotel, with our first phase due to be completed at the end of this year. This first phase includes 3 of our hotel blocks.
6/10 Okej
Chris
22 sep. 2023
Chris
Bodde här 1 natt i september 2023
6/10 Okej
Michael
8 sep. 2023
Gillade: Renlighet, personal och service och boendets skick och faciliteter
Michael
Bodde här 1 natt i september 2023
10/10 Fantastiskt
Chao-Chun
Reste med familj och småbarn
1 sep. 2023
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Everything all good
Chao-Chun
Bodde här 5 nätter i augusti 2023
Svar från Edgewater, Lake Wānaka 11 sep. 2023
Hi Chao-Chun, thank you for your review, we are so pleased you enjoyed your stay with us. We hope to see you again soon!
10/10 Fantastiskt
michael, anacortes
27 aug. 2023
Gillade: Renlighet, personal och service och boendets skick och faciliteter
michael
Bodde här 4 nätter i augusti 2023
Svar från Edgewater, Lake Wānaka 11 sep. 2023
Hi Michael, thank you for your review! We hope to see you again soon.
10/10 Fantastiskt
Xinchen
26 aug. 2023
Xinchen
Bodde här 1 natt i augusti 2023
10/10 Fantastiskt
Verifierad resenär
Reste med familjen
21 aug. 2023
Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
The staffs at the hotel is really helpful and friendly. I left my backpack at the breakfast place and it was turned in to the front desk. When I return in the afternoon, the backpack was place on the front desk counter for me. Everything was in order. Have to say that people of NZ have very high integrity! Great experience.
Verifierad resenär
Bodde här 2 nätter i augusti 2023
Svar från Edgewater, Lake Wānaka 28 aug. 2023
Kia Ora, we are glad to hear that you had such a lovely stay with us. We take great pride in providing a kind and courteous service, and it's wonderful to hear that our team were able to return your bag to you efficiently. Thank you for taking the time to share your experience, and we hope you welcome you back in the future.
10/10 Fantastiskt
Ka sin
Reste med familj och småbarn, Reste med familjen
20 aug. 2023
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Good travel experience
Ka sin
Bodde här 1 natt i augusti 2023
Svar från Edgewater, Lake Wānaka 28 aug. 2023
Kia Ora Ka sin, we are so pleased you enjoyed your stay! Thank you for your lovely feedback, and we hope to see you again soon.
10/10 Fantastiskt
Ange
Affärsresenär
13 aug. 2023
Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Ange
Bodde här 1 natt i augusti 2023
Svar från Edgewater, Lake Wānaka 14 aug. 2023
Hi Ange, thank you for your feedback, we are so pleased you enjoy your stay and we hope to see you again soon.