Hotell med pool i Warm Springs

“The first room I check into was a suite with soaked carpet and smelled of mildew and mold. The second room was a standard double queen for which I was charged the same rate as the suite. Room number 2 had dead bugs in the toilet blood stain on one of the towels and pink mold ring around the toilet bowl as well. Many of the muffins at breakfast had mold on them as well.”

“Staff was friendly at checkin and also staff assisted us with our bags when checking out.”

“The hotel itself and outside grounds are beautiful. However, I thought the cost was expensive for the room overall. The bathroom had an odor, toilet seat was stained and the shower head sprayed water everywhere when used and needed to be repaired. I reported these items to the front desk, but the attendant did not seem very concerned. This is not the service or attention to detail one would expect from this type of hotel.”

“The Great Wolf Lodge was a good stay, however, the room was super dusty when we walked in. We had to wipe down all of the surfaces with bleach wipes because of a thin white film that was on all of the dressers as well as anything that was on the countertops. For having a water facility within the hotel was nice for the kids. However, the water park closed at 8:00 and we did not have much time to enjoy it. I would recommend that during the weekends and summer that the place stays open a little...

“Everything was perfect”