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Recensioner av Waterside

3 out of 5
Waterside
1430 Centre Park, Park Boulevard, Warrington, England

Recensioner

7,6

Bra

10 - Fantastiskt i betyg. 108 av 323 recensioner" "
8 - Bra i betyg. 102 av 323 recensioner" "
6 - Okej i betyg. 64 av 323 recensioner" "
4 - Dåligt i betyg. 32 av 323 recensioner" "
2 - Väldigt dåligt i betyg. 17 av 323 recensioner" "

7,4/10

Renlighet

8,4/10

Personal och service

7,2/10

Bekvämligheter

6,6/10

Boendets skick och faciliteter

7,0/10

Hållbarhet

Recensioner

6/10 Okej

Kenneth

Gillade: Renlighet, personal och service och rummets bekvämlighet
Bodde här 2 nätter i maj 2023

10/10 Fantastiskt

Emma

Reste med familjen
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
.
Bodde här 1 natt i april 2024

6/10 Okej

Stuart

Reste med sin partner
Gillade inte: Renlighet, bekvämligheter och boendets skick och faciliteter
A convenient motel, well situated for visiting Liverpool and Manchester. A bar and restaurant which were adequate for our needs. Upon arrival we noted a broken bedside light which was hanging from its fitting; whilst still working it was potentially dangerous & was reported to reception- nothing was done to rectify it! The grouting and sealant around the bath was mouldy and the bathroom as a whole was somewhat dilapidated. The hydraulic hinge on the door was leaking oil which was running down the door itself. On the whole the good selection on the breakfast menu was a saving grace and the waitresses were friendly. I have photos to back up these comments.
Bodde här 2 nätter i mars 2024

10/10 Fantastiskt

Paul

Reste med sin partner
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
The hotel was really good all the staff were very helpful and professional. It was in a lovely location within a 15 minute walk from the train station and Parr hall, (the venue we were visiting). The pub dinner adjacent was very good, again with excellent staff and service. I would highly recommend it to anyone visiting Warrington.
Bodde här 1 natt i mars 2024
Svar från Reception Team at The Waterside. 11 apr. 2024
Good evening, Thank you so much for taking the time to leave us some feedback - it is appreciated!

10/10 Fantastiskt

Gail

Reste med sin partner
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Local to to town centre easy access
Bodde här 1 natt i februari 2024

10/10 Fantastiskt

Lee

Gillade: Renlighet, personal och service och boendets skick och faciliteter
Ok places to stay if you’re going to town and not from the area
Bodde här 1 natt i februari 2024

10/10 Fantastiskt

simon

Gillade: Renlighet, personal och service och rummets bekvämlighet
Bodde här 4 nätter i januari 2024

10/10 Fantastiskt

Beverley

Bodde här 1 natt i januari 2024

10/10 Fantastiskt

Jeremy

Bodde här 1 natt i december 2023

10/10 Fantastiskt

Vickie

Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
I stayed here while i was on training. The bed was the most comfortable bed i have ever slept in. Basic rooms, but had everything i needed
Bodde här 2 nätter i november 2023

8/10 Bra

Gary

Gillade: Renlighet och personal och service
Bodde här 1 natt i november 2023

6/10 Okej

Brian

Reste med sin partner
Gillade: Personal och service
Gillade inte: Bekvämligheter
The building and our room were both pretty basic, and had seen better days. A bit miserly with the coffee sachets and I hate having to open my suitcase on the floor. The shower (in a high-sided bath with no safety rails) was just a hand-held and the water pressure was a joke. We had to ask for a second towel … for a double room. At least it was a roof over our head.
Bodde här 1 natt i november 2023

6/10 Okej

Gerard

Reste med familjen
Gillade inte: Renlighet och rummets bekvämlighet
Mediocre but does for a pinch.
The best thing about the stay was the food. The room itself was grimmy, had damp on the woodwork and the carpets were dirty.
Bodde här 2 nätter i november 2023

10/10 Fantastiskt

Philip

Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Great location to walk into town, hotel was clean and spacious rooms.
Bodde här 1 natt i oktober 2023

6/10 Okej

Timothy

Affärsresenär
Gillade: Renlighet och personal och service
Gillade inte: Boendets skick och faciliteter
The staff were lovely. The room was tired, the toilet seat was loose and the shower spewed water everywhere from the wall joint.
Bodde här 1 natt i oktober 2023

6/10 Okej

clifford

Affärsresenär
Gillade: Renlighet, personal och service och rummets bekvämlighet
Gillade inte: Boendets skick och faciliteter
Bodde här 1 natt i oktober 2023

8/10 Bra

George

Reste med familjen
Gillade: Renlighet, personal och service och boendets skick och faciliteter
Nice room could use a mini fridge in room. Staff was great and friendly .
Bodde här 7 nätter i september 2023

10/10 Fantastiskt

Karl

Gillade: Renlighet, personal och service och boendets skick och faciliteter
Bodde här 1 natt i september 2023

6/10 Okej

Ian

Affärsresenär
Gillade: Personal och service
Gillade inte: Bekvämligheter och boendets skick och faciliteter
Good location with close proximity to the town centre. The outside of the hotel looks very good, however the room was in need of refurbishment, particularly the bathroom that had old and tatty fittings and mold around the bath and on the shower curtain.
Bodde här 1 natt i september 2023

10/10 Fantastiskt

alan

Gillade: Renlighet, personal och service och rummets bekvämlighet
Lovely hotel and staff
Bodde här 1 natt i september 2023
Svar från Reception Team 18 sep. 2023
Good evening, Thank you for your feedback. We hope you come and stay with us again.

2/10 Väldigt dåligt

kevin

Bodde här 1 natt i september 2023
Svar från Reception Team 18 sep. 2023
Good evening, We are sorry to hear that you didn't enjoy your stay with us. Please get in touch with us directly so that we can discuss this further.Thanks

6/10 Okej

Koon Hung

Gillade: Personal och service
Hotel outlooking is good and the location is also not bad. However, the room inside is old style and the washroom needs maintenance. You should only consider this is some kind of inn in UK.
Bodde här 3 nätter i september 2023

8/10 Bra

Gerard

Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Basic accommodation but of good quality
Good location and the adjacent pub offered a good selection of food and drink. Relaxing place. The room has no A/C but does have a fan, which was sufficient. It’s fairly basic but good value for money and the staff are pleasant.
Bodde här 2 nätter i september 2023
Svar från Reception Team 18 sep. 2023
Good evening, We are glad to hear you enjoyed your stay with us. Unfortunately we don't currently have plans to put in A/C; but I will pass the comment on to management for their reflection.Thanks

10/10 Fantastiskt

Rita

Reste med sin partner
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Location
Bodde här 1 natt i augusti 2023

4/10 Dåligt

Liam

Gillade: Personal och service
Gillade inte: Renlighet, boendets skick och faciliteter och rummets bekvämlighet
Disappointed
Hotel was very run down and filthy. Was very expensive as there was an event nearby. Staff were very helpful and polite
Bodde här 2 nätter i augusti 2023
Svar från Reception Team 18 sep. 2023
Good evening, We are sorry to hear you didn't enjoy your stay with us - we are currently undergoing a refurbishment.Unfortunately our rates are set by head-office and with us being one of the closest hotels to the festival, we have no ability to distinguish between festival attendee's or just regular guests. This is something that I will feed back to them though. Thanks,

4/10 Dåligt

Leonard

Reste med familjen
Gillade inte: Renlighet och boendets skick och faciliteter
The condition of the room and cleaning-less are poor.
Bodde här 1 natt i augusti 2023
Svar från Caitlyn 27 aug. 2023
Good Evening, I do apologise if the room was not up to standard we are currently undergoing a refurbishment and would love to welcome you back once complete.

10/10 Fantastiskt

Jo-Ann

Reste med sin partner
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Reception and checkin was friendly and helpful. Room was great and plenty of space. Handy to pub and plenty of parking. Totally recommend.
Bodde här 1 natt i augusti 2023
Svar från Reception Team 20 aug. 2023
Thank you for the feedback, we're glad you enjoyed your stay.

6/10 Okej

Marie Kelly

Bodde här 1 natt i augusti 2023

2/10 Väldigt dåligt

Marie Kelly

In great need of upgrade I asked for low down too as I’m disabled got top floor. Rooms cleanliness terrible no bard to climb in bath to have a shower slipped going into bath
Bodde här 3 nätter i augusti 2023

8/10 Bra

Verifierad resenär

Gillade: Personal och service och rummets bekvämlighet
Gillade inte: Renlighet
Adequate
On the whole Hotel was good. Beds were comfortable. room was clean and tidy and cleaned daily. Room had a few decor issues - minor scuffs here and there. I think the biggest let down was the bathroom - large patches of mold all around the bath and shower making it not nice to look at or use very much. On the whole the room and all of the communal areas looked a bit tired and in need of decorating and general tidying up
Bodde här 4 nätter i augusti 2023
Svar från Caitlyn 27 aug. 2023
Good Evening, thank you for your response we are glad you enjoyed your stay with us, we are currently undergoing a refurbishment which should be complete early next year we hope to welcome you back soon.

10/10 Fantastiskt

Sarah

Reste med familjen
Gillade inte: Renlighet och boendets skick och faciliteter
The hotel room no4 was moldy in the bathroom , bathroom sink area all falling apart . Stains on the carpet , generally just wore down. The hotel looks very pretty and lovely from the outside but one of the worst I’ve stayed in for cleanliness .
Bodde här 2 nätter i juli 2023
Svar från Caitlyn 27 aug. 2023
Good evening, we are disappointed to hear you did not enjoy your stay we are currently undergoing a refurbishment and hope to welcome you back once complete.

6/10 Okej

Derek

Reste i grupp
Gillade: Personal och service
Staff were pleasant... restaurant was nice but bathroom was in dire need of redecoration.
Bodde här 1 natt i juli 2023
Svar från Caitlyn 27 aug. 2023
Good evening, thank you for your feedback we are glad to hear our staff and restaurant were up to standard, we are currently undergoing a refurbishment and hope to welcome you back once complete.

6/10 Okej

Iñaki

Reste med familjen
Gillade: Renlighet, personal och service och boendets skick och faciliteter
.
Bodde här 2 nätter i juni 2023

2/10 Väldigt dåligt

Nicholas

Affärsresenär
Gillade inte: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
This hotel is tired, grubby, dilapidated and smelly. The bathroom (especially the shower curtain) was mouldy and needed a thorough clean. I had to buy an air freshener to make the room liveable. I booked for three nights and realised my mistake immediately. It is possible to get much less worse accommodation for the same price
Bodde här 3 nätter i juli 2023
Svar från Reception Team at The Waterside. 6 juli 2023
Good afternoon, We are sorry to hear the problems you experienced during your stay. Just out of curiosity, did you get a chance to speak to reception about this during the 3 nights you stayed?We will be in touch further to discuss a partial refund for your stay.

8/10 Bra

Clare

Reste med familjen
Gillade: Personal och service
Gillade inte: Rummets bekvämlighet
Stay in June 23
The room was a little tired with the bathroom needing some attention. The room has no thermostat and with 20°c at night it was very uncomfortable. The breakfast was ok but would be better with a hot buffet then my kids could have picked what they wanted. The receptionist was pleasant and helpful and it was easy to find with good parking.
Bodde här 2 nätter i juni 2023
Svar från . 28 juni 2023
Thank you for your feedback - I will pass this on to the restaurant team.

6/10 Okej

Heather

Gillade inte: Boendets skick och faciliteter
Tired and neglected
Rooms in need of attention, carpets frayed, lack of sockets, mould round the bath, panels on bath and sink damaged. Just generally dated and neglected.
Bodde här 1 natt i juni 2023
Svar från . 28 juni 2023
Thank you for your feedback, we are currently in the process of starting a refurbishment of the rooms.

6/10 Okej

Beat Roland

Gillade: Personal och service
Ok...minimum
Bodde här 1 natt i juni 2023
Svar från . 28 juni 2023
Thank you for your feedback.

10/10 Fantastiskt

Timothy, Lexington

Bodde här 1 natt i maj 2023

4/10 Dåligt

Neil

Affärsresenär
Gillade: Personal och service
Gillade inte: Renlighet, boendets skick och faciliteter och rummets bekvämlighet
Rundown
Service was good, but the hotel rooms are rundown. The black mould in the bath seals wasn’t pleasant
Bodde här 4 nätter i maj 2023
Svar från . 28 juni 2023
Thank you for your feedback, we are currently in the process of starting a refurbishment of the rooms.

10/10 Fantastiskt

Rach

Reste med familjen
Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Great stay, lovely staff
Room was large (double) with the usual facilities - kettle with tea and coffee, tv, hairdryer etc. Very clean and the bed was really comfortable. Staff were lovely and the breakfast was really good. We’d book here again.
Bodde här 1 natt i maj 2023
Svar från zh 30 maj 2023
Thank you for you feedback

10/10 Fantastiskt

Daniel

Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Very welcoming with friendly staff.
Bodde här 2 nätter i maj 2023
Svar från xc 30 maj 2023
Thank you fo r your feedback

6/10 Okej

Keith

Reste med familjen
Gillade: Personal och service och rummets bekvämlighet
Attention needs to be given to the bathroom.... Taps that you struggle to turn on amd off, Mastic along the floor has 'rust' stains and needs to be replaced. O/wise it's a standard motel room. The reception people were friendly.
Bodde här 1 natt i maj 2023
Svar från ' 30 maj 2023
Thank you for your feedback

2/10 Väldigt dåligt

Richard

Reste med familjen
Gillade inte: Renlighet, personal och service och boendets skick och faciliteter
Hotel room wasn’t clean. Bathroom facilities were disgusting. Lady at the front desk wasn’t very customer friendly. We couldn’t even get a shower in the morning due to the shower not working properly.
Bodde här 1 natt i april 2023

4/10 Dåligt

Emma

Gillade: Personal och service
Gillade inte: Renlighet, boendets skick och faciliteter och rummets bekvämlighet
Not clean in the bathroom. Grouting is brown and so dirty it’s flaking away from the wall. Tap needs to hands to turn on to stop it from Turing round. Shower curtain stained. Not a clean room
Bodde här 1 natt i april 2023

6/10 Okej

Victoria

Reste med familjen
Gillade: Personal och service och rummets bekvämlighet
Gillade inte: Boendets skick och faciliteter
The room was tired, mould around the bathroom door frame. Unfortunately there was no shower gel
Bodde här 2 nätter i april 2023
Svar från bb 24 apr. 2023
Thank you for your feedback

4/10 Dåligt

Stephen

Gillade inte: Renlighet, boendets skick och faciliteter och rummets bekvämlighet
Bodde här 2 nätter i april 2023
Svar från bb 24 apr. 2023
Thank you for your feedback

6/10 Okej

David

Affärsresenär
Gillade: Personal och service
Gillade inte: Renlighet, boendets skick och faciliteter och rummets bekvämlighet
Black mould in bathroom
The hotel cleanliness was absolutely shocking. Both mine and my colleagues room had black mould in our bathrooms. I had long hairs stuck to the tiles by the previous occupier of the room. It's a shame as the bar and restaurant were actually nice, presented well and the food was good but the state of the room just completely ruins the whole stay.
Bodde här 2 nätter i april 2023
Svar från NA 14 apr. 2023
Thank you for your kind feedback. We are due for a refurb soon.

6/10 Okej

Lai Ming

Reste med familjen
Gillade: Personal och service
Bodde här 1 natt i april 2023
Svar från NA 14 apr. 2023
Thank you for your kind feedback. We are due for a refurb soon.

8/10 Bra

Lydia, Conwy

Bodde här 1 natt i april 2023

6/10 Okej

keith

Affärsresenär
Gillade inte: Boendets skick och faciliteter
Bodde här 1 natt i mars 2023
Svar från Amy 1 apr. 2023
Thank you for your feedback