Boendets fasad

Recensioner av Jess Hotel & Spa Warsaw Old Town

4 out of 5
Jess Hotel & Spa Warsaw Old Town
47/49/51 Krakowskie Przedmiescie, Warsaw, Mazowieckie

Recensioner

8,6

Fantastiskt

10 - Fantastiskt i betyg. 91 av 171 recensioner" "
8 - Bra i betyg. 46 av 171 recensioner" "
6 - Okej i betyg. 21 av 171 recensioner" "
4 - Dåligt i betyg. 8 av 171 recensioner" "
2 - Väldigt dåligt i betyg. 5 av 171 recensioner" "

8,6/10

Renlighet

8,4/10

Personal och service

8,6/10

Bekvämligheter

8,2/10

Boendets skick och faciliteter

8,4/10

Hållbarhet

Recensioner

6/10 Okej

Rickard

Bodde här 4 nätter i december 2023

8/10 Bra

Ola

Gillade: Renlighet, personal och service och boendets skick och faciliteter
Bodde här 2 nätter i november 2023

6/10 Okej

Samuel

Affärsresenär
Gillade inte: Renlighet och boendets skick och faciliteter
hittade krossat glas på rummet
Bodde här 1 natt i november 2023
Svar från Mr.Muhammad 1 dec. 2023
Dear guest,Vi ber om ursäkt för det besväret och beklagar att du hittade krossat glas på ditt rum. Det är oacceptabelt, och vi tar detta på stort allvar. Vänligen kontakta omedelbart vår reception så att vi kan hantera detta problem omedelbart och ersätta eventuella skador. Vi beklagar för det inträffade och hoppas att vi kan göra din vistelse mer behaglig. Tack för att du informerade oss.

8/10 Bra

Danuta Janina

Bodde här 2 nätter i maj 2023
Svar från Mr.Muhammad 28 okt. 2023
Thank you for rating us 8 out of 10. We appreciate your feedback and are committed to continuously improving to provide an even better experience in the future.

10/10 Fantastiskt

Anna-Lena

Reste med familjen
Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Bodde här 1 natt i september 2023
Svar från Ms Gabi 17 sep. 2023
Thank you for your review. See you next time.Hotel Jess&SPA Warsaw

8/10 Bra

Per

Gillade: Renlighet och boendets skick och faciliteter
Bodde här 1 natt i juni 2023
Svar från Ms Gabi 3 aug. 2023
Thank you for your review. See you next time.

10/10 Fantastiskt

Jeanette

Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Bodde här 2 nätter i juni 2023
Svar från Ms Gabi 3 aug. 2023
Thank you for your review. See you next time.

4/10 Dåligt

Sylvia

Gillade: Rummets bekvämlighet
Gillade inte: Renlighet och personal och service
Bra läge men allt annat under all kritik
Hotellet har perfekt läge om man vill vara i Gamla stan men allt annat är inget att se framemot. Frukosten okej, dock alltid långa köer och endast en kaffemaskin som tar sin tid för att brygga en kopp så maten hinner bli kall innan man fått sitt kaffe eller att en sällskap redan ätit upp sin frukost. Rummen är små och toalettstolen är för små barn, inte får någon som är längre än 150 cm om du inte vill sitta med knäna i ansiktet nästan. Personalen hälsar inte och kan endast engelska och är mer intresserade av att prata med varandra än med sia gäster. Detta hotell är som en svag 2 stjärnig hemma.
Bodde här 3 nätter i april 2023
Svar från Jess Hotel & SPA Warsaw Old Town 1 juni 2023
Dear guest,Thank you for taking the time to share your feedback about your recent stay at Jess Hotel & Spa. We sincerely apologize for the multiple issues you encountered during your visit. We deeply regret that we did not meet your expectations in several areas, and we appreciate you bringing these matters to our attention.We understand that our hotel's location in the Old Town was a positive aspect for you, and we are glad that it met your needs. However, we regret that other aspects of your experience fell short. We apologize for the inconvenience and delays you faced during breakfast. We strive to provide a smooth and enjoyable dining experience, and we understand the frustration caused by long queues and slow service. Your feedback regarding the coffee machine and its impact on the temperature of the food is duly noted, and we will review our breakfast service to improve efficiency and ensure that food is served at the appropriate temperature.Regarding the rooms, we apologize if the size and layout did not meet your expectations. We appreciate your feedback regarding the toilet seat, and we will evaluate our facilities to ensure the comfort and convenience of our guests of all heights.We are deeply sorry to hear about the perceived lack of attentiveness and communication from our staff. Providing exceptional service and creating a welcoming atmosphere are top priorities for us, and we apologize if we fell short in this regard. Your comments will be shared with our team, and we will reinforce the importance of guest interaction and attentiveness to ensure that all guests feel valued and well attended to.We apologize for the disappointment you experienced during your stay. We appreciate your feedback, as it helps us identify areas where we need to improve and enhance our services. Should you decide to visit us again, we would welcome the opportunity to provide you with a much more enjoyable and satisfactory experience. Please feel free to reach out to our reservations team directly, and we will make every effort to ensure your next stay meets or exceeds your expectations.Thank you for your patronage, and we hope to have the opportunity to regain your trust in the future.

8/10 Bra

Kenneth

Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Weekend
Rent och snyggt, nära till allt. Frukosten helt ok.
Bodde här 3 nätter i april 2023
Svar från Ms Gauhar 4 juni 2023
Kära Kenneth,Tack för din feedback och betyget 8 av 10! Vi är glada att höra att du upplevde vår plats som ren och snygg samt att den var nära till allt. Vi tar också notis om din åsikt om frukosten. Vi ser fram emot att välkomna dig tillbaka snart igen.

4/10 Dåligt

Marlene

Gillade: Rummets bekvämlighet
Gillade inte: Renlighet och personal och service
Noll service inriktade. Dålig städning..
Bodde här 3 nätter i april 2023
Svar från Ms Sofia 4 juni 2023
Kära Marlene,Tack för din feedback och betyget 4 av 10. Vi beklagar att du inte var nöjd med vår service och städning. Din åsikt är viktig för oss, och vi kommer att vidta åtgärder för att förbättra dessa områden. Vi hoppas att du ger oss en ny chans att ge dig en bättre upplevelse i framtiden.Vänliga hälsningar,

10/10 Fantastiskt

Catarina

Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Centralt hotell
Hotell som ligger bra till för promenader i Warszawa. Rent och snyggt med trevlig personal. Rummen är extremt små, men det är rent och fräscht. Frukosten är tillräcklig för att ta sig an dagen. Hotellet är mer 3-stjärnigt än 4-stjärnigt som det anges som.
Bodde här 7 nätter i mars 2023
Svar från Ms Ella Le. 3 apr. 2023
Good morning Customer. Sow wonderful with your review. We will try the best to keep our service with 4 -5 stars. Thank you so much with your review. It is so important for our hotel. Wish to see you in Warsaw again.

10/10 Fantastiskt

Carl-Fredrik

Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Bodde här 3 nätter i december 2022
Svar från Jess Hotel & Spa Warsaw Old Town 15 jan. 2023
Wonderful. 10 points with your love. We missed your smile. See you next trip to Warsaw.

6/10 Okej

shwan

Reste i grupp
Gillade: Renlighet
Litet rum många trappor till entrén, , frukost 😢😢..
Bodde här 1 natt i november 2022
Svar från Jess Hotel & Spa Warsaw Old Town 15 jan. 2023
Dear Customer. Thank you for your feedback. We are so sorry about your feeling about the room. Wish we can improve points next time.

8/10 Bra

Saloa

Reste med familjen
Gillade: Personal och service och rummets bekvämlighet
Bodde här 3 nätter i november 2022
Svar från Jess Hotel & Spa Warsaw Old Town 15 jan. 2023
Yeah. So lovely with your point review. Wish next time we can get 10/10 .Love your smiles,

8/10 Bra

Mohammad

Bodde här 1 natt i november 2022

10/10 Fantastiskt

Aga

Reste med familjen
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
We are readily pleased with the stay at Jess Hotel & Spa Warsaw Old Town. We came from the US especially for the Poland-Estonia soccer game. The location, customer service and breakfast was pretty good. We really enjoyed our stay and we will be back to explore more Warsaw!
Bodde här 1 natt i mars 2024
Svar från Muhammadosim 29 mars 2024
Thank you for choosing Jess Hotel & Spa for your stay during your visit to Warsaw! We're delighted to hear that you enjoyed your experience with us, including our convenient location, excellent customer service, and delicious breakfast. It's wonderful to know that you had a great time and that you're planning to return to explore more of Warsaw. We look forward to welcoming you back and providing you with another memorable stay!

10/10 Fantastiskt

Caroline

Reste med sin partner
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
WoW avec le spa
Bodde här 2 nätter i januari 2024

10/10 Fantastiskt

Kama

Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Very clean with lots of amenities. Friendly staff, good breakfast and on main street of old town.
Bodde här 2 nätter i januari 2024
Svar från Shahzod 21 feb. 2024
Dear valued guest,Thank you for taking the time to share your feedback with us. We are delighted to hear that you had an enjoyable experience during your stay at our hotel.It's fantastic to know that you found our facilities to be very clean and well-equipped with plenty of amenities. Providing a comfortable and pleasant environment for our guests is always our top priority, and we are pleased that you found everything to your satisfaction.We are also glad to hear that you found our staff to be friendly and accommodating. Our team takes great pride in delivering exceptional service, and we will be sure to pass along your kind words to them.Additionally, we are happy that you enjoyed our breakfast offerings. We strive to provide a diverse and delicious selection to start your day off right.Being located on the main street of the old town certainly has its advantages, and we are pleased that our central location added to the convenience and enjoyment of your stay.Once again, thank you for choosing to stay with us and for sharing your positive experience. We look forward to welcoming you back to Jess Hotel & Spa Warsaw Old Town in the future.Warm regards,Jess Hotel and Spa

10/10 Fantastiskt

Tania

Reste med familjen
Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Bodde här 1 natt i januari 2024

8/10 Bra

Verifierad resenär

Gillade: Personal och service och boendets skick och faciliteter
Small
The location of the hotel is amazing! Very easy to walk to restaurants and shops. The hotel room was not very clean. The sheets had hair everywhere, the refrigerator was not cleaned inside, and the room was extremely small. Raya, the massage therapist was amazing! I would return but book a bigger room.
Bodde här 3 nätter i januari 2024
Svar från Jess Hotel and Spa 11 jan. 2024
Dear Guest,Thank you for taking the time to share your feedback with us. We truly appreciate your kind words about our hotel's fantastic location and the exceptional service provided by Raya, our massage therapist.We sincerely apologize for the cleanliness concerns you experienced in your room. This falls below our usual standards, and we are addressing this issue with our housekeeping team to ensure improvements moving forward. Your feedback is invaluable in helping us provide a better experience for our guests.We understand the importance of a comfortable and clean environment, and we regret any inconvenience caused. We would be delighted to welcome you back, and should you decide to return, we recommend booking a larger room to enhance your overall stay.Thank you for bringing this to our attention, and we look forward to the opportunity to exceed your expectations in the future.Best regards,Jess Hotel and Spa

6/10 Okej

Jose Luis

Bodde här 2 nätter i januari 2024

10/10 Fantastiskt

Vincenzo

Gillade: Renlighet, personal och service och boendets skick och faciliteter
Un albergo comodo per la sua centralità, pulito, ottima la colazione, stanze silenziose e caldissime. Personale gentile, peccato che tra le lingue, parlano solo l'inglese. Nell'insieme, ottima sistemazione
Bodde här 3 nätter i december 2023
Svar från Jess Hotel and Spa 11 jan. 2024
Dear Guest,Thank you for choosing our hotel and taking the time to share your positive experience. We're delighted to hear that you found our central location, cleanliness, excellent breakfast, quiet atmosphere, and warm rooms to your satisfaction.Your kind words about our friendly staff are truly appreciated. We value your feedback regarding language options and will certainly take it into consideration as we continuously strive to improve our services.We are thrilled to have provided you with an overall excellent accommodation experience, and we look forward to welcoming you back on your next visit.Best regards,Jess Hotel and Spa

10/10 Fantastiskt

ORSALIA

Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Bodde här 2 nätter i december 2023

10/10 Fantastiskt

Salvatore

Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Mercatini di natale
Hotel in pieno centro scendi e hai i mercatini di natale, camera piccola ma confortevole, bollitore, colazione abbondante con dolci e salati ,non funzionava l ascensore
Bodde här 1 natt i december 2023
Svar från Mr.Muhammad 28 dec. 2023
Grazie per il tuo feedback. Siamo felici di sapere che hai apprezzato la posizione centrale dell'hotel, specialmente durante i mercatini di Natale, e che la camera, nonostante le dimensioni ridotte, era comunque confortevole. È positivo sentire che la colazione, con una varietà di dolci e salati, ha contribuito al tuo soggiorno.Ci dispiace per l'inconveniente causato dal non funzionamento dell'ascensore. La tua esperienza è importante per noi, e prenderemo in considerazione il tuo feedback per migliorare i nostri servizi. Speriamo di darti il benvenuto nuovamente in futuro.

10/10 Fantastiskt

Nataliya

Affärsresenär, Reste med familjen
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Bodde här 1 natt i oktober 2023

10/10 Fantastiskt

Tania

Reste med familjen
Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Bodde här 1 natt i december 2023

8/10 Bra

Bekir Burcin

Reste med familjen
Gillade inte: Renlighet och personal och service
Gürültü!!!
Konaklamamız gayet iyi geçerken son gece sabaha kadar kamyon ve başka bir iş makinası gürültüsüne mazur kaldık ve Cuma gecesi sabaha kadar gürültüden uyuyamadık, sabah 5’te sona erdi.
Bodde här 4 nätter i december 2023
Svar från Mr.Muhammad 24 dec. 2023
Üzgün olduğumuz için özür dileriz. Gürültüden dolayı rahatsızlık yaşadığınız için üzgünüz. Bu tür bir deneyim, konaklamanızın tadını kaçırabilir. Yaşadığınız sorunları daha iyi anlamak ve gelecekte benzer durumları önlemek adına geri bildiriminiz çok değerlidir. Size daha iyi bir konaklama deneyimi sunmak için elimizden geleni yapacağız. İlginiz ve anlayışınız için teşekkür ederiz.

10/10 Fantastiskt

Verifierad resenär

Reste med familjen
Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Winter in Warwaw
Location was excellent.
Bodde här 1 natt i december 2023
Svar från Mr.Muhammad 24 dec. 2023
We're pleased to hear that you found the location excellent! If you have any additional feedback or if there's anything specific you enjoyed about the location, please feel free to share. We appreciate your input and hope you had a wonderful stay!

10/10 Fantastiskt

Mary

Reste med sin partner
Gillade: Renlighet, personal och service och boendets skick och faciliteter
Bodde här 2 nätter i december 2023

10/10 Fantastiskt

Andrzej

Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Very friendly and helpful staff. Very good brakefast , great location. Clean and quiet room. The bed mattress is little bit too soft for my likings
Bodde här 1 natt i december 2023
Svar från Mr.Muhammad 24 dec. 2023
Dear Guest,Thank you for sharing your positive experience. We're delighted to hear that you found our staff very friendly and helpful, enjoyed the excellent breakfast, appreciated the great location, and were satisfied with the cleanliness and tranquility of your room.We've noted your feedback about the bed mattress and will keep it in mind for future improvements. We look forward to the opportunity to welcome you back and ensure your stay is even more enjoyable.

6/10 Okej

Benno

Gillade inte: Personal och service, boendets skick och faciliteter och rummets bekvämlighet
God placering.
Plads til forbedring. Værelse på 4. sal er ok, men ret lille og mærkeligt indrettet med seng i et hjørne. Det trak voldsomt fra vinduer og kun 1 ud af 2 radiatorer virkede, Det kneb også med varmt vand til bad. Personale kunne engelsk, men virkede ikke som om de forstod engelsk når man spurgte om noget. Men en rigtig fin placering i byen. kan anbefale den Asiatiske restaurant, som også er morgenmadsrestaurant i hotellet.
Bodde här 3 nätter i december 2023
Svar från Mr.Muhammad 24 dec. 2023
Kære Gæst,Tak for din feedback. Vi beklager, at dit ophold ikke var helt tilfredsstillende. Vi noterer os dine kommentarer om værelsets størrelse, indretning og varmeproblemer samt personalets kommunikationsevner.Vi er glade for at høre, at du værdsatte hotellets fine placering og kan anbefale den asiatiske restaurant. Vi tager dine kommentarer til efterretning og vil arbejde på at forbedre vores service og faciliteter. Vi håber at have mulighed for at byde dig velkommen igen og levere en bedre oplevelse.

8/10 Bra

Verifierad resenär

Reste i grupp
Gillade: Personal och service
Good location. Friendly and helpful staff, great relaxing massage. Good breakfast, but the slow coffee machine causes unnecessary queues. Nice little room. The spa department would need development and repair to make it comfortable and functional.
Bodde här 3 nätter i december 2023
Svar från Mr.Muhammad 24 dec. 2023
Dear Guest,Thank you for your positive comments about our good location, friendly and helpful staff, and the great relaxing massage experience. We're pleased to hear you enjoyed the good breakfast, although we apologize for any inconvenience caused by the slow coffee machine.Your feedback on the spa department is valuable, and we will certainly consider it for future improvements. We appreciate your understanding and hope to welcome you back for an even more enjoyable stay.

10/10 Fantastiskt

Carmen Diaz

Reste i grupp
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Está situado a pocos minutos andando del centro histórico y tiene un autobús directo al aeropuerto
Bodde här 2 nätter i december 2023
Svar från Mr.Muhammad 24 dec. 2023
Nos alegra saber que aprecias la ubicación del hotel, a pocos minutos a pie del centro histórico y con acceso directo en autobús al aeropuerto. Esperamos que disfrutes de tu estancia y que tengas una experiencia maravillosa explorando la ciudad. Si tienes alguna pregunta o necesitas asistencia, no dudes en contactarnos. ¡Esperamos que tengas un tiempo fantástico en tu visita!

6/10 Okej

Marc

Affärsresenär
Gillade: Personal och service
Gillade inte: Renlighet, boendets skick och faciliteter och rummets bekvämlighet
Good location but...
Bathroom is in bad shape and horible smell comes out of the drain
Bodde här 4 nätter i november 2023
Svar från Mr.Muhammad 24 dec. 2023
Dear Guest,We sincerely apologize for the inconvenience you encountered with the bathroom condition and unpleasant odor from the drain. Your feedback is crucial, and we take this matter seriously. Rest assured, we will promptly investigate and address the issue to ensure a more comfortable and pleasant experience for our guests. Thank you for bringing this to our attention, and we appreciate your understanding.

8/10 Bra

Ryan Angelo

Gillade: Renlighet och personal och service
Enough for two nights.
Small, thin walls but it did what it needed to do for me (sleep and shower) daily.
Bodde här 2 nätter i november 2023
Svar från Ms Ella 1 dec. 2023
Dear guest,Thank you for choosing our quaint property! We're delighted you enjoyed our terrific location with access to many restaurants. If you have any specific feedback or suggestions for improvement, please feel free to share. We look forward to welcoming you again.Best regards,

10/10 Fantastiskt

Debbie

Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Quaint property. Terrific location with access to many restaurants.
Bodde här 2 nätter i november 2023
Svar från Mr.Muhammad 1 dec. 2023
Dear guest,Thank you for your kind words! We're delighted to hear that you found our property quaint and enjoyed its terrific location with easy access to many restaurants. Your positive feedback is appreciated, and we hope to have the pleasure of hosting you again for another enjoyable stay. If there's anything specific you loved or any suggestions you have, we'd love to hear more. Safe travels!

10/10 Fantastiskt

Winnie Wanjiku Mburu

Reste med familj och småbarn
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
The room was a little smaller than I thought, but everyone was so smiley and friendly and location was perfect and everything was nearby. We enjoyed our stay very much.
Bodde här 3 nätter i november 2023
Svar från Mr.Muhammad 1 dec. 2023
Dear guest,Thank you for sharing your experience! We're pleased to hear that, despite the room size, our friendly staff, prime location, and nearby amenities contributed to an enjoyable stay. Your positive feedback is truly appreciated, and we look forward to hosting you again in the future. Safe travels!

6/10 Okej

Pinja

Reste i grupp
Gillade: Renlighet och boendets skick och faciliteter
Gillade inte: Personal och service
Hotelli oli kaunis ja huone tilava. Palvelu oli huonoa ja toistuvista pyynnöistä huolimatta emme meinanneet saada esim.lisäpeittoa. vaikka meillä oli huoneessa 3 yöpyjää. Myös spa oli hieno mutta saunat kylmiä, respa pyysi soittamaan 20min. ennen spa:han menoa että laittavat saunat kuumaksi. Soitimme mutta mitään ei ollut tapahtunut mennessämme kylpemään.
Bodde här 2 nätter i november 2023
Svar från Mr.Muhammad 3 dec. 2023
Dear geust,Kiitos palautteestasi! Olemme pahoillamme kuullessamme, että koitte haasteita palvelun ja pyyntöjenne täyttämisen suhteen. Pyrimme jatkuvasti parantamaan asiakaskokemustamme, ja otamme huomioon mainitsemanne asiat. Valitettavasti saunaongelma ei vastaa odotuksiamme, ja välitämme tämän viestin eteenpäin asianmukaisille osastoille. Arvostamme palautettasi ja toivomme, että antaisitte meille mahdollisuuden palvella teitä paremmin tulevaisuudessa. Kiitos, että valitsitte meidät majoituspaikaksenne.

10/10 Fantastiskt

Kristine

Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Nice hotel with clean comfortable room.
Bodde här 2 nätter i november 2023
Svar från Mr.Muhammad 3 dec. 2023
Dear geust,Thank you so much for taking the time to share your positive experience at our hotel! We are thrilled to hear that you found our accommodations to be clean and comfortable. Providing a pleasant stay for our guests is our top priority, and we're delighted that we could meet your expectations. If there's anything specific you enjoyed or any additional feedback you'd like to share, we would love to hear it. We hope to have the pleasure of welcoming you back on your next visit.

10/10 Fantastiskt

Agnieszka, Chicago

Gillade: Renlighet, personal och service och boendets skick och faciliteter
Excellent new butique hotel. Clean, cozy, walking distance to all the main attraction in Old Town in Warsaw. Beautiful area. The room was spacious, warm and clean. Coffee and tea added to the ambience. They have a sauna, but I run out of time to tey it. Highly recommended.
Bodde här 1 natt i november 2023
Svar från Mr.Muhammad 25 nov. 2023
Dear guest,We're delighted you enjoyed your stay at our new boutique hotel! It's wonderful to hear you found the room spacious, warm, and clean, with added touches like coffee and tea enhancing your experience. We regret you couldn't try the sauna this time, but we hope to welcome you back soon for a complete experience. Thank you for the high recommendation!

8/10 Bra

Silvio

Reste med familjen
Gillade: Renlighet, personal och service och boendets skick och faciliteter
Hotel in ottima posizione a poche centinaia di metri dal centro storico e al Palazzo Reale; trasporto pubblico a pochi metri. Buona la pulizia e buon rapporto qualità/prezzo. Centro benessere all'interno, gratuito. Il "mini" appartamento è situato lungo un corridoio di servizio e risente troppo dei rumori delle porte di accesso e del passaggio delle persone. Inoltre manca completamente di armadio per riporre gli indumenti.
Bodde här 3 nätter i november 2023
Svar från Mr.Muhammad 25 nov. 2023
Dear guest,Grazie per la tua recensione dettagliata! Siamo lieti che tu abbia apprezzato la posizione strategica, la pulizia e il rapporto qualità/prezzo del nostro hotel. Ci dispiace per gli inconvenienti legati al rumore lungo il corridoio di servizio e l'assenza di un armadio nell'appartamento. Prenderemo in considerazione i tuoi suggerimenti per migliorare ulteriormente il nostro servizio. Speriamo di darti il benvenuto nuovamente in futuro per offrirti un'esperienza ancora migliore.

10/10 Fantastiskt

OKSANA

Affärsresenär
Gillade: Boendets skick och faciliteter och rummets bekvämlighet
Great location
Bodde här 3 nätter i november 2023
Svar från Mr.Muhammad 19 nov. 2023
Deat guest,Thank you for highlighting our great location! We're delighted to provide you with a convenient and enjoyable experience. We look forward to hosting you again soon

6/10 Okej

Joe Byron

It was in a loud part of town, the main staff were not as helpful or friendly as they should have been, I rented what I thought was a large room but got a tiny room, they did upgrade me but with a bad attitude
Bodde här 8 nätter i november 2023
Svar från Mr.Muhammad 14 nov. 2023
Dear guest,We appreciate your feedback and apologize for any inconvenience you experienced. We're sorry the location and initial room size fell short of your expectations. Providing excellent service is our priority, and we regret that you did not receive the assistance and friendliness you deserved. Your concerns are taken seriously, and we'll use this feedback to improve. If you decide to give us another chance, we'll make every effort to ensure a more positive and enjoyable experience. Thank you for bringing this to our attention.

8/10 Bra

John

Gillade: Renlighet, personal och service och rummets bekvämlighet
5 nights in Jess Hotel
Excellent food, Staff were very friendly and helpful. The room we had (101) was small but spotlessly clean. Bed was comfortable, shower was good.
Bodde här 5 nätter i oktober 2023
Svar från Mr.Muhammadosim 4 nov. 2023
Dear guest,Thank you for your kind words! We're delighted you enjoyed our excellent food, friendly staff, and clean room. We appreciate your feedback and look forward to welcoming you back in the future.

8/10 Bra

Marc

Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Hôtel très bien situé mais sans parking
Une nuit dans l hôtel mais la Tele ne fonctionnait pas et il y avait beaucoup de bruit dans l hôtel mais cela n est pas là faute de l hôtel mais des clients très très bruyants
Bodde här 1 natt i oktober 2023
Svar från Mr.Muhammad 28 okt. 2023
Nous sommes désolés d'apprendre que votre séjour a été perturbé par des problèmes techniques avec la télévision et des clients bruyants. Nous comprenons que ces situations peuvent être gênantes, et nous sommes reconnaissants de votre compréhension à l'égard de l'hôtel. Nous espérons que votre prochaine visite sera plus paisible et agréable. Merci pour vos commentaires.

8/10 Bra

Ilana, North Vancouver

Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Very comfortable beds. Overall everything is good. But, there are some strange things… no telephone in room. There’s a strange smell from either cologne or cleaners that seem to get sprayed in the hallway every day. The television is in a location that it cannot be used..
Bodde här 2 nätter i oktober 2023
Svar från Mr.Muhammad 25 okt. 2023
We're pleased to hear you found our beds comfortable and your overall experience good. We apologize for the inconveniences regarding the missing telephone, hallway odor, and TV placement. Your feedback is valuable, and we'll work to address these issues for a more enjoyable stay in the future. Thank you for sharing your thoughts.

8/10 Bra

stuart, London

Reste med sin partner
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Really nice hotel and the staff were nice but for what it costs we were hoping for a better room, very small.
Bodde här 3 nätter i oktober 2023
Svar från Mr.Muhammad 25 okt. 2023
We're glad you found our hotel and staff nice. We understand your disappointment with the room size given the cost. Your feedback is valuable, and we'll use it to make improvements in order to provide a more satisfying experience in the future. Thank you for sharing your thoughts.

10/10 Fantastiskt

Micheline

Gillade: Renlighet, personal och service och boendets skick och faciliteter
Wonderful location and excellent service
Bodde här 5 nätter i oktober 2023
Svar från Mr.Muhammad 25 okt. 2023
Thank you for your positive feedback! We're delighted to hear that you appreciated our wonderful location and experienced excellent service. Your satisfaction is our priority, and we look forward to welcoming you back in the future.

4/10 Dåligt

Anette

Gillade inte: Renlighet, personal och service och rummets bekvämlighet
Lite tilfredsstillende til 4 stjerner
Dårlig rengjøring. Røyklukt i rommet. Slitt og det var lekkasje på servantkran,og vanskelig å trekke ned. Hard seng og syntetisk dyne. Dårlig service i resepsjonen. God frokost og god service i restauranten.
Bodde här 3 nätter i oktober 2023
Svar från Mr.Muhammad 24 okt. 2023
Vi beklager at opplevelsen din ikke var tilfredsstillende. Dårlig rengjøring, røyklukt, lekkasje, og vanskeligheter med fasiliteter er uakseptabelt. Takk for å nevne den positive frokosten og restauranttjenesten. Vi tar til etterretning de negative tilbakemeldingene og vil arbeide for å forbedre rengjøring og servicekvaliteten i resepsjonen. Dette vil hjelpe oss med å tilby deg en bedre opplevelse ved et fremtidig besøk. Takk for tilbakemeldingen din.

6/10 Okej

Steven, Durham

Gillade: Renlighet och personal och service
If you ever stayed in a student dorm, you’ll feel at home: ikea furniture, weird shaped small rooms, uncomfortable bed. I don’t know who rated this facility as 10/10, unless they have different rooms than the one I stayed in. On the positive side, very nice and accommodating staff and fairly clean. Millions of places to eat, and the bus to the airport is right there. All and all, if the price is around $80, I’d consider it again. If more than $100, you can do better.
Bodde här 2 nätter i oktober 2023
Svar från Mr.Muhammad 21 okt. 2023
Thank you for your feedback. We appreciate your kind words about our staff and cleanliness. We're continuously working on improvements to enhance guest experiences. Room variety may explain the ratings discrepancy. We aim to offer a range of options, and we're reviewing pricing to ensure better value. We hope you'll consider us again in the future.