Eldstad

Recensioner av Moxy Warsaw Praga

3.5 out of 5
Moxy Warsaw Praga
Zabkowska 29, Warsaw

Recensioner

9,6

Enastående

10 - Fantastiskt i betyg. 117 av 158 recensioner" "
8 - Bra i betyg. 36 av 158 recensioner" "
6 - Okej i betyg. 4 av 158 recensioner" "
4 - Dåligt i betyg. 1 av 158 recensioner" "
2 - Väldigt dåligt i betyg. 0 av 158 recensioner" "

9,6/10

Renlighet

9,4/10

Personal och service

9,2/10

Bekvämligheter

9,6/10

Boendets skick och faciliteter

9,2/10

Hållbarhet

Recensioner

10/10 Fantastiskt

Anna

Reste i grupp
Bodde här 3 nätter i maj 2023
Svar från Agata Front Office Manager 30 maj 2023
Hi,It's wonderful to see that you have enjoyed your time at Moxy Warsaw Praga!Thank you so much for supporting us with a ten-star review.We hope to see you again in the future.Best regards,Agata Front Office Manager

10/10 Fantastiskt

Maja

Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Hjälpsam personal och fräscha rum
Personalen var väldigt hjälpsamma, det var planerat att vi skulle stanna i 2 nätter men sen blev det förlängt en natt till och sedan en till vilket innebar att vi provade 3 olika rum. Rummen hade ungefär samma storlek och inredning men i ett av rummen lät fläkten något oerhört och det var väldigt kallt samt att det luktade. Annars är vi rätt nöjda med städningen. Frukosten var helt okej, fanns inte så mycket att välja bland med tanke på priset. Skulle rekommendera att äta frukost på ett café istället (finns massa matställen i Koneser)
Bodde här 2 nätter i februari 2022
Svar från Jeroen Silkens- Director of Operations 28 feb. 2022
Hi Thank you so much for taking the time to provide feedback. We are so delighted that you rate our service as 10/10 as we strive to provide just that for all our guests. We Look forward to seeing you again soon. Best wishes, Jeroen Silkens Director of Operations @ Moxy Warsaw Praga

8/10 Bra

Lars-Goran

Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Nice, trendy hotel in a less trendy area
This is a modern and trendy hotel in a renovated old spirit factory. The staff speaks very good English and seem happy to work there. Very helpful. The interior is made to attract hipsters, but also this old senior appreciated it ;-) Bar and large lounge around the reception. Our room was comfortable and quiet. Excellent bathroom. A minus that you can't open the window. Other hotels found solutions where the ac is automatically turned off. The breakfast buffet was far better than we expected, after reading the reviews. But for an environmental friendly hotel, there were many disposable plastic packages. Could be improved, even in Corona times. The hotel we stay in now, serves youghurt, salad, honey etc in reusable small glass packages. We appreciate that. And do change the supplier of croissants ;-) There are excellent, crispy, mini croissants in the market. The baugettes, however, were perfect. Parking in the underground garage available at an extra charge. There are some restaurants, cafes and shops in the same "factory area", but apart from that, the surroundings are very sleepy.
Lobby
Exterior.
View from our room.
Bodde här 1 natt i september 2021
Svar från Jeroen Silkens- Director of Operations 24 sep. 2021
Hey Lars-Goran, Greetings from the Moxy Warsaw Praga! Thanks for leaving us such a wonderful review. We are thrilled that you loved your experience; our staff will definitely be happy to read what you wrote. We put guest experience and satisfaction as our priority, and your review reaffirms the hard work we put in every day. Please know that I have shared your review with my F&B manager, who will be looking into ways to reduce our plastic packaging. We look forward to seeing you again. Best regards, Jeroen Silkens Director of Operations @ Moxy Warsaw Praga

10/10 Fantastiskt

Freddie

Reste med familjen
Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Great hotel but breakfast was a big minus.
Plus was the hotel, really like clean and modern. Really good location with good restaurants right behind the hotel Minus. And a real big minus - was the breakfast. We payed 80zlt for 2 persons, but it was more a 15zlt breakfast. Not a good selection what so ever. I don't recommend any one having their breakfast but to instead take some other nearby place . Feelt really cheap in their offering
Bodde här 2 nätter i augusti 2021
Svar från Jeroen Silkens- Director of Operations 27 aug. 2021
Hi Freddie, It's wonderful to see that you have enjoyed your time at the Moxy Warsaw Praga! Thank you so much for supporting us with a nice review. I understand that breakfast is an important part of every morning and I am sorry to hear that it did not live up to your expectations. We appreciate every opinion that shows us what we should change or improve and I assure you that we will do our best to make our breakfast offer better and better. We believe we will see you again soon. Yours sincerely, Jeroen Silkens Director of Operations @ Moxy Warsaw Praga

10/10 Fantastiskt

Hanna

Affärsresenär
Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Bodde här 1 natt i mars 2020

10/10 Fantastiskt

Salina

Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Bodde här 3 nätter i december 2019

10/10 Fantastiskt

Magnus

Affärsresenär
Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Just opened when I visited. Friendly staff and very relaxed atmosphere. Really nice hotel and super convenient if staying to visit the exhibition center.
Bodde här 2 nätter i maj 2019
Svar från Agata Front Office Manager 21 dec. 2023
Hello,It's fantastic to hear that you had a great time at Moxy Warsaw Praga! Your positive feedback means a lot to us. Looking forward to welcoming you back for another enjoyable stay.Best regards,Agata Front Office Manager

8/10 Bra

Verifierad resenär

Gillade: Renlighet, boendets skick och faciliteter och rummets bekvämlighet
Gillade inte: Personal och service
Fint och fräscht hotell med bra läge, bra restauranger rätt bakom om man inte vill åka omkring (lätt att ta sig runt i hela stan med buss, taxi, tunnelbana). Dock minus att personalen i reception/bar (med undantag för en man) knapps kunde tala eller förstå engelska så lite problem med kommunikationen till och från.
Bodde här 4 nätter i juni 2019
Svar från Agata Front Office Manager 21 dec. 2023
Dear Guest,Thank you for choosing Moxy Warsaw Praga and sharing your feedback. We apologize for any communication issues and appreciate your understanding. We look forward to welcoming you back for an improved experience.Best,Moxy Crew

10/10 Fantastiskt

Brian

Gillade: Renlighet, personal och service och boendets skick och faciliteter
Bodde här 1 natt i april 2024

10/10 Fantastiskt

Yan

Reste med familj och småbarn
Nice hotel, convenient location
Bodde här 1 natt i april 2024

10/10 Fantastiskt

Magdalena

Affärsresenär
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Spacious rooms, great service, nice decor!
Bodde här 2 nätter i april 2024
Svar från Agata Front Office Manager 26 apr. 2024
Hello Magdalena!Thank you for your positive feedback! We're thrilled to hear that you enjoyed our spacious rooms, great service, and stylish decor. Providing a comfortable and enjoyable experience for our guests is our top priority. We hope to welcome you back again soon for another fantastic stay!Best regards,AgataFront Office Manager

10/10 Fantastiskt

Michael

Gillade: Renlighet, personal och service och boendets skick och faciliteter
Bodde här 1 natt i april 2024
Svar från Agata Front Office Manager 15 apr. 2024
Hello Michael!Thank you for your review. We are thrilled you enjoyed your stay. See you soon!AgataFront Office Manager

10/10 Fantastiskt

Nhelly

Gillade: Bekvämligheter
Easy, efficient, and very friendly check-in service.
Bodde här 1 natt i mars 2024
Svar från Agata Front Office Manager 25 mars 2024
Hello,Thank you for sharing your positive feedback about your check-in experience at our hotel. We're delighted to hear that you found our check-in process easy, efficient, and friendly. Providing excellent service to our guests is always our top priority, and we're glad we could make your arrival smooth and enjoyable.If you have any further comments or if there's anything else we can assist you with during your stay, please don't hesitate to let us know. We're here to ensure you have a comfortable and memorable stay with us.We hope to have the pleasure of welcoming you back again soon!Best regards,AgataFront Office Manager

10/10 Fantastiskt

Shaun

Affärsresenär
Gillade: Renlighet, personal och service och boendets skick och faciliteter
Great place, friendly staff, nice look, and right in the middle of a major plaza.
Bodde här 1 natt i mars 2024
Svar från Agata Front Office Manager 18 mars 2024
Hello Shaun!We're thrilled to hear that you enjoyed your stay with us! Thank you for your kind words about our friendly staff and the overall ambiance of the hotel. Being centrally located certainly has its perks, and we're glad you found it convenient. If you ever find yourself back in the area, we'd love to welcome you again at our hotel!AgataFront Office Manager

10/10 Fantastiskt

Neyder

Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Bodde här 9 nätter i januari 2024
Svar från Agata Front Office Manager 30 jan. 2024
Hello! Thank you for rating us 10 out of 10! We really appreciate that and we can't wait to see you soon!Agata Front Office Manager

6/10 Okej

John

Gillade: Renlighet och personal och service
Bodde här 1 natt i december 2023
Svar från Agata Front Office Manager 9 jan. 2024
Hello John!Greetings from Moxy Warsaw Praga. Thank you for your review! We are really glad you enjoyed your stay. Hope to see you back as soon as possible! Agata Front Office Manager

10/10 Fantastiskt

Sandra

Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Bodde här 3 nätter i december 2023
Svar från Agata Front Office Manager 14 dec. 2023
Cześć,Wspaniale jest widzieć, że dobrze bawiłaś się w Moxy Warsaw Praga!Dziękuję bardzo za wsparcie nas dziesięciogwiazdkową recenzją.Mamy nadzieję, że zobaczymy się ponownie w przyszłości.Z poważaniem,Agata Kierownik Recepcji i Baru

10/10 Fantastiskt

Jason

Gillade: Renlighet, personal och service och boendets skick och faciliteter
Nice clean and trendy hotel. Very welcoming staff.
Bodde här 1 natt i december 2023
Svar från Agata Front Office Manager 5 dec. 2023
Hi,Thank you so much for taking the time to provide feedback. We are so delighted that you rate our service as 5 star as we strive to provide just that for all our guests. We Look forward to seeing you again soon. Best wishes,AgataFront Office Manager

10/10 Fantastiskt

KATHERINE

Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Bodde här 3 nätter i november 2023
Svar från Agata Front Office Manager 17 nov. 2023
Hello Katherine!Greetings from Moxy Warsaw Praga!Thank you so much for supporting us with your review. We are really glad you enjoyed you stay.Best regards,AgataFront Office Manager

8/10 Bra

Dmitri

Bodde här 3 nätter i november 2023
Svar från Agata Front Office Manager 17 nov. 2023
Hello Dmitri!Greetings from Moxy Warsaw Praga.Thank you for leaving us 8 out of 10. We really appreciate your feedback. We hope to host you back as soon as possible!Warmest regards,AgataFront Office Manager

10/10 Fantastiskt

Thomas

Reste med familjen
Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Bodde här 3 nätter i oktober 2023
Svar från Agata Front Office Manager 17 nov. 2023
Hello Thomas!Thank you for staying at Moxy Warsaw Praga. I'm really glad that you enjoyed your stay. We hope to host you back asap.Greetings!Agata Front Office Manager

10/10 Fantastiskt

Krzysztof

Affärsresenär
Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Bodde här 1 natt i oktober 2023
Svar från Agata Front Office Manager 31 okt. 2023
Cześć,Dziękujemy, cieszymy się, że tak bardzo podobał Ci się pobyt u nas.Do zobaczenia niebawem!Agata Kierownik Recepcji i Baru

8/10 Bra

Clément

Affärsresenär
Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Nice stay
Tres bon sejour, hotel bien situé et moderne. Seul point d'amelioration : le nombre de place assise pour le petit dejeuner est limité.
Bodde här 2 nätter i oktober 2023
Svar från Agata Front Office Manager 31 okt. 2023
Dear Guest,Thank you for sharing your feedback about your recent stay at our hotel. We're delighted to hear that you had a very good stay and that you found our hotel to be well-located and modern. We appreciate your kind words.We understand your point about the limited number of seats for breakfast, and we apologize for any inconvenience you may have experienced in this regard. Your feedback is valuable to us, and we'll certainly take it into consideration as we strive to enhance our services and facilities.We look forward to the opportunity to host you again in the future, and we'll work to ensure your next visit is even more enjoyable. If you have any further comments or suggestions, please feel free to share them with us.Best regards,AgataFront Office Manager

8/10 Bra

Joel V N O

Affärsresenär
Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Bodde här 4 nätter i oktober 2023
Svar från Agata Front Office Manager 12 okt. 2023
Hey,We’re so glad to see that you had a good time at Moxy Warsaw Praga!Hope to see you again soon.Best regards,AgataFront Office Manager

10/10 Fantastiskt

Cristina

Bodde här 2 nätter i oktober 2023
Svar från Agata Front Office Manager 12 okt. 2023
Hey,We’re so glad to see that you had a good time at Moxy Warsaw Praga!Hope to see you again soon.Best regards,AgataFront Office Manager

10/10 Fantastiskt

Yuri

Affärsresenär
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Great place for a business stay with all the amenities in a neighborhood. Worth every penny you pay.
Bodde här 2 nätter i oktober 2023
Svar från Agata 12 okt. 2023
Hello!Greetings from the Moxy Warsaw Praga!Thank you for your great review.I am so happy to see that you loved your stay at our hotel.We love to continue providing great service to awesome guests like you and can’t wait to welcome you back.Feel free to reach out to me directly, if there is anything I can assist you with in the future.Sincerely,AgataFront Office Manager

10/10 Fantastiskt

Debra

Affärsresenär
Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Bodde här 1 natt i oktober 2023
Svar från Agata Front Office Manager 12 okt. 2023
Hi,It's wonderful to see that you have enjoyed your time at Moxy Warsaw Praga!Thank you so much for supporting us with a five-star review.We hope to see you again in the future.Best regards,AgataFront Office Manager

10/10 Fantastiskt

Roksana

Bodde här 2 nätter i september 2023
Svar från Agata Front Office Manager 3 okt. 2023
Cześć Roksana!Dziękuję za pozostawienie opinii 10 na 10. Mam nadzieję, że niebawem zobaczymy się ponownie.Do zobaczenia!

10/10 Fantastiskt

Dmitri, Toronto

Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Great vibe, modern decoration, will be loud thursday to saturday
Bodde här 1 natt i september 2023
Svar från Agata Front Office Manager 27 sep. 2023
Hello! Thank you for sharing your feedback with us. We're delighted to hear that you appreciated the great vibe and modern decoration of our hotel.We understand that you mentioned potential noise on Thursday to Saturday. We apologize for any inconvenience this may have caused. While we strive to create a vibrant and lively atmosphere for our guests to enjoy, we also want to ensure that everyone has a comfortable stay. Please feel free to let us know if you have any specific concerns about noise during your stay, and our team will do their best to accommodate your preferences.Your comments are valuable to us, and we hope to have the opportunity to welcome you back for another enjoyable experience. If you have any further feedback or if there's anything else we can do to make your next stay even better, please don't hesitate to share it with us. Your satisfaction is important to us.Best regards,AgataFront Office Manager

8/10 Bra

Verifierad resenär

Gillade: Renlighet
Gillade inte: Personal och service och rummets bekvämlighet
Don’t recommend this place
There is no phone or refrigerator and in room dinings.
Bodde här 1 natt i september 2023
Svar från A 21 sep. 2023
Hello!Greetings from Moxy Warsaw Praga.Thank you so much for giving our hotel chance and trusting us. I'm really sorry that we didn't meet your expectations. I would like to inform you that we provide telephones in our rooms. Lack of refrigerator is standard of Marriott International for Moxy hotels and unfortunately we have to stick to that rule.I really hope you will give us another chance in the future. If you have any questions, do not hesitate to contact me.AgataFront Office Manager

8/10 Bra

Vanda, Vancouver

Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Funky and chilled out place … very original.
Bodde här 1 natt i september 2023
Svar från Agata Front Office Manager 15 sep. 2023
Hey,We’re so glad to read that you had a good time at Moxy Warsaw Praga!Hope to see you again soon.Best regards,Agata

6/10 Okej

Hanna

Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Hotell for yngre mennesker!
Resepsjonen er plassert i baren, noe som gir ganske dårlig førsteinntrykk. Man får følelse av at hotellet dyrker drikkekultur blant sine gjester. Da vi ankom hotellet på kvelden ble vi ikke informert om at det skulle holdes en drikkefest (nachspiel) på hotellet til langt ut på natten rundt baren/resepsjonen. Vi fikk ikke sovet den første natten pga. veldig høy musikk og generelt mye støy. Rommet vårt lå over resepsjonsområdet. Musikken var veldig høy, og man fikk inntrykk av at hele bygningen rystet. Midt på natta byttet vi rommet, men natta var ødelagt pga. manglende søvn, frustrasjon og mye styr med bytting av rommet. Hotellet burde så klart tildelt oss et stille rom med en gang vel vitende om om det blir mye støy den natten. Jeg nektet å betale for den første natten. Kravet mitt ble imøtekommet. Jeg ble samtidig informert om at hotellet er kjent for å arrangere ulike fester, og jeg burde liksom vite det. Det er ganske betenkelig at hotellet (som tilhører Marriott-kjeden) arrangerer ulike fester/nachspiel for dem som ikke er hotellgjester på bekostning av gjestenes trivsel. Matutvalget til frokost var lite og kjedelig, og det var samme mat hver dag. Hotellet mangler spisesal, og man må sette seg rundt omkring hvor det er ledig plass rundt resepsjonen/baren. Vil ikke anbefale dette hotellet til voksne mennesker, som ikke er glad i å drikke.
Bodde här 3 nätter i augusti 2023
Svar från Agata Front Office Manager 28 aug. 2023
Hello!Thank you for taking the time to share your feedback about your recent stay at our Moxy hotel. We value your input and apologize for any inconvenience you experienced during your visit. We'd like to address some of the concerns you raised in your review.We're sorry to hear that your first impression of our reception being located within the bar area was not favorable. Moxy is a brand under the Marriott International umbrella, and our unique vibe includes having a lively bar that is open 24/7. We understand that this design might not be to everyone's taste, but it is a defining characteristic of the Moxy experience.Regarding the noise disturbance you encountered during your stay, we sincerely apologize for the inconvenience this caused. We do strive to create a fun and vibrant atmosphere for our guests, including hosting events and parties as part of our standard. However, we understand that this can lead to disruptions for those seeking a quieter environment. We regret that you were not informed in advance about the party that took place during your stay. We'll make sure to address our communication procedures to ensure that guests are aware of any potential disturbances.We're sorry to hear that you had difficulty sleeping due to the noise and music from the party. We want all our guests to have a comfortable and restful stay, and we regret that your experience was marred by this inconvenience. Our team is always available to assist guests with any issues, and we would have been more than happy to move you to a quieter room if you had requested it.We understand that the selection of food at breakfast did not meet your expectations, and we apologize for any disappointment caused. We continuously strive to improve our offerings based on guest feedback, and we'll take your comments into consideration as we make enhancements to our breakfast options.While we are sorry that our Moxy brand did not align with your preferences, we also want to emphasize that we are committed to providing a unique and energetic experience for our guests. Our open bar and lively events are an integral part of our brand identity. However, we understand that different travelers have different preferences, and we'll do our best to improve the clarity of our communication so that guests can make informed decisions when booking.Once again, we apologize for the inconveniences you faced during your stay. We hope that you'll consider giving us another chance in the future and that we can provide you with a more enjoyable experience that aligns with your expectations.Best Regards,AgataFront Office Manager

10/10 Fantastiskt

Yasar Kemal

Affärsresenär
Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Bodde här 1 natt i augusti 2023
Svar från Agata Front Office Manager 28 aug. 2023
Hi,It's wonderful to see that you have enjoyed your time at Moxy Warsaw Praga!Thank you so much for supporting us with a ten-star review.We hope to see you again in the future.Best regards,Agata Front Office Manager

8/10 Bra

Yaroslav

Bodde här 1 natt i augusti 2023
Svar från Agata Front Office Manager 15 sep. 2023
Hi,It's wonderful to see that you have enjoyed your time at Moxy Warsaw Praga!Thank you so much for supporting us with a four-star review.We hope to see you again in the future.Best regards,Agata

10/10 Fantastiskt

Martina

Reste med sin partner
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Ein außergewöhnliches Hotel für junge Leute. Das Personal war sehr freundlich und die Lobby hat einiges zu bieten, zB. Brettspiele oder eine tolle Bar! Unser Zimmer war zwar ein wenig stickig und hat etwas nach nassem Teppich gerochen, aber alles in allem hat es uns sehr gut gefallen.
Bodde här 2 nätter i augusti 2023
Svar från Agata Front Office Manager 10 aug. 2023
Hello There,Greetings from the Moxy Warsaw Praga!Thank you for your great review.I am so happy to read that you loved your stay at our hotel and will make sure to communicate your review to my team for further encouragement.We love to continue providing great service to awesome guests like you and can’t wait to welcome you back. Feel free to reach out to me directly, if there is anything I can assist you with in the future. Best regards,AgataFront Office Manager

10/10 Fantastiskt

Kristin

Bodde här 3 nätter i juli 2023
Svar från Agata Front Office Manager 10 aug. 2023
Hey Kristin,Greetings from the Moxy Warsaw Praga!Thank you so much for taking the time to share your experience and for rating us 10 out of 10.We take pride in knowing our guests are happy with their stay experience.On behalf of all of us, thank you for sharing this great review.Hope to meet you again soon #at the moxy!Best regards,Agata Front Office Manager

10/10 Fantastiskt

Anna

Bodde här 1 natt i augusti 2023
Svar från Agata Front Office Manager 10 aug. 2023
Hello there Anna,Greetings from the Moxy Warsaw Praga!It was a pleasure serving you during your most recent stay at our hotel.I really appreciate you taking the time to share your feedback with us. I'm glad you enjoyed your stay. We hope you'll come and see us again soon.Feel free to reach out to us directly, if we can be of any assistance to you in the future.Best regards,Agata Front Office Manager

8/10 Bra

Veronica

Reste med familjen
Gillade: Renlighet, personal och service och boendets skick och faciliteter
Staff was very friendly and helpful. Excellent customer service from them. Hotel was very clean and very comfortable beds, very interesting decor and very close to facilities like supermarket, restaurants etc. I would definitely stay there again
Bodde här 3 nätter i juli 2023
Svar från Agata Front Office Manager 2 aug. 2023
Hello Veronica!Greetings from Moxy Warsaw Praga!Thank you for sharing your comment. We highly appreciate that you enjoyed your stay at our hotel. Every high score is motivating us to keep working the same way as we do now. I will share your opinion with my crew as soon as possible. We really hope to see you as soon as it is possible. If you have any questions, please do not hesitate to contact me directly. Agata Front Office Manager

8/10 Bra

Vitaly

Bodde här 1 natt i juli 2023
Svar från Agata Front Office Manager 1 aug. 2023
Hi,Thank you so much for taking the time to provide feedback. We are so delighted that you rate our service as 8 star as we strive to provide just that for all our guests. We look forward to seeing you again soon. Best wishes,AgataFront Office Manager

4/10 Dåligt

Anna

Gillade: Renlighet och personal och service
Gillade inte: Boendets skick och faciliteter
I could not fall asleep because of the noise of the aircirculation from your building. This time my room was just near the spot of this noise what was coming out of the ceiling in the corridor.
Bodde här 1 natt i juli 2023
Svar från Agata Front Office Manager 28 juli 2023
Dear guest,Thank you for taking the time to share your feedback with us. We sincerely apologize for the inconvenience you experienced due to the noise from the air circulation in your room. We understand how important a good night's sleep is, and we regret that this issue affected your stay.We want all our guests to have a comfortable and peaceful experience, and we wish you had informed our reception about the problem during your stay. Our team is always ready to assist and address any issues promptly. If we had known about the noise disturbance, we would have been more than happy to move you to another room where you could rest undisturbed.Our goal is to ensure that each guest has a pleasant and restful stay with us. Your satisfaction is of utmost importance to us, and we strive to resolve any concerns our guests may have.Unfortunately, I am not able to change the experience you had anymore, because it is in the past. Though, if you decide to give our hotel another chance in the future, please reach out to me or me colleagues before your arrival.In that case, we are able to allocate a room in a different part of the hotel, more quiet.Once again, we apologize for any inconvenience caused, and we appreciate your understanding.Thank you for your valuable feedback, and we hope to have the opportunity to welcome you back and provide you with an improved experience.Best regards,Agata Front Office Manager

10/10 Fantastiskt

Dawid

Bodde här 1 natt i juli 2023
Svar från Agata Front Office Manager 28 aug. 2023
Cześć,Wspaniale jest widzieć, że dobrze się bawiłeś w Moxy Warsaw Praga!Dziękuję bardzo za wsparcie nas pięciogwiazdkową recenzją.Mamy nadzieję, że zobaczymy się ponownie w przyszłości.Z poważaniem,AgataKierownik Recepcji i Baru

10/10 Fantastiskt

Charles, Dallas

Gillade: Renlighet, personal och service och boendets skick och faciliteter
Wapaniały hotel, wspaniali ludzie we wspaniałej lokalizacji - u Konesera.
Bodde här 1 natt i juli 2023
Svar från Agata 19 juli 2023
Hello!Greetings from Moxy Warsaw Praga!Thank you so much for rating your last stay. We are really glad you enjoyed it. We hope to see you back as soon as possible!AgataFront Office Manager

10/10 Fantastiskt

Hanne

Bodde här 1 natt i juni 2023
Svar från Agata Front Office Manager 7 juli 2023
Hello there,Greetings from the Moxy Warsaw Praga!Thank you for your great review.I am so happy to see that you loved your stay at our hotel.We love to continue providing great service to awesome guests like you and can’t wait to welcome you back.Feel free to reach out to me directly, if there is anything I can assist you with in the future.Best regards,AgataFront Office Manager

10/10 Fantastiskt

Mateusz

Reste med familjen
Gillade: Renlighet och personal och service
Great spot!
Bodde här 2 nätter i juni 2023
Svar från Agata Front Office Manager 7 juli 2023
Cześć Mateusz!Dziękujemy za wybór Moxy Warsaw Praga. Jest nam niezmiernie miło, że jesteś zadowolony z pobytu i doceniłeś nasz hotel pozostawiając tę ocenę. Taki widok to dla nas najlepsza nagroda oraz motywacja do dalszej pracy. Mamy nadzieję, że będziemy mogli gościć Cię ponownie najszybciej jak to możliwe.Wszystkiego dobrego,Agata Kierownik Recepcji i Baru

10/10 Fantastiskt

Jaroslaw

Bodde här 1 natt i juni 2023

10/10 Fantastiskt

Daniel

Bodde här 1 natt i juni 2023
Svar från Agata 22 juni 2023
Hi,It's wonderful to see that you have enjoyed your time at Moxy Warsaw Praga!Thank you so much for supporting us with a ten-star review.We hope to see you again in the future.Best regards,Agata Front Office Manager

10/10 Fantastiskt

Tara

Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Quirky place near the vodka museum
Very nice hotel, boutique style although it’s a chain. The area is about 30 mins from the old town but has many restaurants
Bodde här 3 nätter i maj 2023
Svar från Agata Front Office Manager 17 juni 2023
Hello! Thank you for taking the time to review your recent stay at our hotel. We appreciate your kind words and are thrilled to hear that you enjoyed your experience with us.We take pride in offering a boutique-style atmosphere, even though we are part of a larger chain. Our aim is to provide a unique and personalized experience for all our guests, and we're delighted that you appreciated this aspect of our hotel.While we are located about 30 minutes away from the old town, we are glad that you found the area to be convenient in terms of dining options. We strive to choose locations that offer a variety of amenities and services nearby to ensure our guests have a satisfying stay.We value your feedback and appreciate you choosing our hotel for your stay. Should your travels bring you back to this area, we would be honored to have you as our guest once again. We are committed to providing exceptional service and making your future stays just as enjoyable.Thank you again for your positive review, and we look forward to welcoming you back to our hotel in the future.Best regards,AgataFront Office Manager

10/10 Fantastiskt

Janine Simone Patricia

Reste i grupp
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Tolles Viertel, stylische Lobby, super nettes Personal
Bodde här 3 nätter i april 2023
Svar från Agata 4 maj 2023
Hello,Greetings from the Moxy Warsaw Praga! Thank you so much for your kind words. We really appreciate you taking the time out to share your experience with us We look forward to welcoming you again in the future! Best wishes,Agata Front Office Manager

10/10 Fantastiskt

Meral

Affärsresenär
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Belebtes Viertel, viele Restaurants, Kaffees etc in der Umgebung, auch Einkaufsmöglichkeiten (Supermarkt bzw Einkaufszentrum in der Nähe) vorhanden. Man ist schnell in der Altstadt und das Zimmer ist sehr gemütlich eingerichtet. Das Zimmer war sehr sehr sauber, darauf lege ich am meisten Wert und bin dh sehr zufrieden
Bodde här 2 nätter i april 2023
Svar från Agata 28 apr. 2023
Hello there Meral,Greetings from Warsaw!On behalf of the entire hotel team, we want to thank you for sharing your most memorable experiences with us during your recent stay at the Moxy Warsaw Praga.It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! By taking pride in putting people first, we are not only executing the mission of our founders, but exceeding the expectations of our valued guests.Please note your feedback has been shared with the hotel team as a critical way of understanding how we can continue to deliver great experiences. Thank you for staying at the Moxy Warsaw Praga and we hope you choose to create more memories here whenever your travels bring you back to Warsaw.Sincerely,Agata Front Office Manager

8/10 Bra

Giovanni

Affärsresenär
Gillade: Renlighet, boendets skick och faciliteter och rummets bekvämlighet
Bodde här 2 nätter i mars 2023
Svar från Agata Front Office Manager 23 mars 2023
Hello there!Greetings from the Moxy Warsaw Praga!It was a pleasure serving you during your most recent stay at our hotel.I really appreciate you taking the time to rate your stay and for sharing your feedback with us. I'm glad you enjoyed your stay. We hope you'll come and see us again soon.Feel free to reach out to us directly, if we can be of any assistance to you in the future.Best regards!