Bekvämlighet

Recensioner av citizenM Washington DC Capitol

4 out of 5
citizenM Washington DC Capitol
550 School St SW, Washington, DC

Recensioner

9,0

Underbart

10 - Fantastiskt i betyg. 1189 av 1791 recensioner" "
8 - Bra i betyg. 372 av 1791 recensioner" "
6 - Okej i betyg. 140 av 1791 recensioner" "
4 - Dåligt i betyg. 54 av 1791 recensioner" "
2 - Väldigt dåligt i betyg. 36 av 1791 recensioner" "

9,6/10

Renlighet

9,2/10

Personal och service

8,8/10

Bekvämligheter

9,4/10

Boendets skick och faciliteter

9,4/10

Hållbarhet

Recensioner

10/10 Fantastiskt

Anette

Bodde här 1 natt i januari 2024
Svar från Taylor James 23 mars 2024
Dear Anette, Thank you for taking the time to leave us with such an exceptional rating. We hope to host you again in the near future.

8/10 Bra

Fernando

Affärsresenär, Reste med sin partner
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
The hotel was clean, neat and had a new look feel. Room are very small. It felt like I was on a cruise. But it has everything you need. Staff VERY friendly, attentive and helpful.
Bodde här 1 natt i maj 2024

10/10 Fantastiskt

Hyomin

Reste med familjen
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Great
Bodde här 1 natt i maj 2024

10/10 Fantastiskt

Kamilah

Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Pre booking breakfast and late checkout options
Bodde här 3 nätter i mars 2024

8/10 Bra

zhouxuan

Gillade: Renlighet, personal och service och boendets skick och faciliteter
Rooms small, but New & Clean. woke up by church bell cross the street early in the morning
Bodde här 1 natt i mars 2024
Svar från Taylor 20 maj 2024
Dear citizenZhouxuan,We appreciate you for taking the time to share your thoughts about your most recent stay. We hope the different layout, which is smaller than most, was not only cleanly but convenient as well. We apologize for any troubles regarding the bell from our neighboring church but hope that won't keep you away too long!All the best,

10/10 Fantastiskt

Magdalena

Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
One of the best hotels!!
Bodde här 3 nätter i april 2024
Svar från Taylor 20 maj 2024
Dear citizenMagdalena,Thank you for taking the time to share your thoughts with us. It is heartwarming to know we have your approval on being one of the best hotels around! We hope you have you back soon.All the best,

8/10 Bra

Dennis Eugene

Gillade: Renlighet
Bodde här 3 nätter i maj 2024
Svar från Taylor 20 maj 2024
Dear citizenDennis,Thank you for taking the time to leave us with a rating. We would love to hear more details pertaining to it in the near future. All the best,

10/10 Fantastiskt

Jennifer

Gillade: Renlighet, personal och service och boendets skick och faciliteter
Bodde här 1 natt i maj 2024
Svar från Taylor 20 maj 2024
Dear citizenJennifer,Thank you for taking the time to leave us with a rating. We would love to hear details pertaining to it in the near future. All the best,

8/10 Bra

Nina

Reste med sin partner
Gillade: Bekvämligheter
The only reason I did not rate 5 stars was because we could not get in to the building. We arrived exhausted after a delayed flight to D.C. We took a Lyft to hotel and there was no staff monitoring door. I appreciate the additional security measures to avoid intruders. Unfortunately those measures kept my husband and I outside at 0100AM. We finally got in and had a few issues using the key card elevators.
Bodde här 2 nätter i maj 2024

6/10 Okej

Elizabeth

Bodde här 1 natt i maj 2024
Svar från Taylor 20 maj 2024
Dear citizenElizabeth,Thank you for taking the time to leave us with a rating. It looks like we haven't earned all stars and would love to hear more details pertaining your stay. We hope to have you back in the future. Warmest Regards,

10/10 Fantastiskt

Abigail

Affärsresenär
Gillade: Renlighet, personal och service och boendets skick och faciliteter
Amazing little rooms, super modern with an iPad to control everything. Check in was very easy. Only downside is it’s $50 to park overnight each day, so it can get kind of prices. Typical of the city though.
Bodde här 1 natt i maj 2024
Svar från Taylor 20 maj 2024
Dear citizenAbigail,Thank you for taking the time to share some details regarding your most recent stay. We are pleased to hear we hit many marks but do apologize for our limited parking options. Feel free to reach out to our team anytime for more info regarding alternative yet more affordable options. Until next time,

6/10 Okej

Amanda

Gillade: Personal och service
Bodde här 2 nätter i april 2024
Svar från Taylor 20 maj 2024
Dear citizenAmanda,Thank you for taking the time to leave us with a rating. We would love to hear details on what may or may not have made your stay enjoyable in the future. We hope to host you again soon. Best,

10/10 Fantastiskt

Oleh

Bodde här 3 nätter i mars 2024
Svar från Taylor 20 maj 2024
Dear citizenOleh,Thank you for taking the time to leave us with a rating. We would love to hear details on what may or may not have made your stay enjoyable in the future. We hope to host you again soon.Best,

10/10 Fantastiskt

Keith, Durham

Affärsresenär
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Loved the technology i n the room. Small, but clean and comfortable room.
Bodde här 1 natt i maj 2024
Svar från Taylor 20 maj 2024
Dear citizenKeith,Thank you for taking the time to share your thoughts about your most recent stay. We are pleased to know our space was able to provide you with a convenient yet cozy stay. We hope these amenities are part of the reason to stay with us during your next journey to the Nation's Capitol. All the best,

10/10 Fantastiskt

Ibrahim

Gillade: Bekvämligheter och boendets skick och faciliteter
Good
Bodde här 4 nätter i maj 2024
Svar från Taylor 20 maj 2024
Dear citizenIbrahim,Thank you for taking the time to leave us with a rating. We would love to hear details pertaining to it in the near future.All the best,

10/10 Fantastiskt

Philip

Reste med sin partner
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Great design in combination with a very functional room. Small, but well thought through. All room functions can be controlled via a tablet. Hotel has a nice rooftop and is a 5min walk to L'Enfant Plaza metro, which is one of the major metro intersections in DC.
Bodde här 3 nätter i maj 2024
Svar från Taylor 20 maj 2024
Dear citizenPhilip, We thank you for taking the time to share your thoughts with us. Overall, it seems you enjoyed your stay with us. We are glad to know you found the offerings of our smaller layout both well functioned and comfortable. We hope to host you again soon, with hopes of us only improving the last stay. All the best,

10/10 Fantastiskt

Tyron

Gillade: Renlighet, personal och service och boendets skick och faciliteter
Great!
Bodde här 2 nätter i maj 2024
Svar från Taylor 20 maj 2024
Dear citizenTyron,We thank you for taking the time to share your thoughts with us. It is exciting news to know you enjoyed your overall stay. We hope to have you back in the near future for an even better one!All the best,

10/10 Fantastiskt

Umm Mu’adh

Reste med familj och småbarn, Affärsresenär, Reste med familjen
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Loved! Small rooms- not an issue just small. But super high tech and cleaaaaan!
Bodde här 1 natt i maj 2024

10/10 Fantastiskt

Amonee

Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
I was throughly impressed with this hotel! From the staff to the overall look of the hotel. It’s so chic for the price. I would definitely stay at this location and other locations in the future:)
Bodde här 2 nätter i maj 2024

8/10 Bra

Rene

Reste med sin partner
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Prix et localisation intéressants Chambres compactes mais équipement correct et excellente literie
Bodde här 2 nätter i maj 2024

8/10 Bra

olga

Affärsresenär
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
The rooms are very compact. Vanity is located outside the bathroom. There is not coffee maker And not iron either. This is important to get a crispy collar before a meeting
Bodde här 5 nätter i maj 2024

10/10 Fantastiskt

janie

Reste i grupp, Affärsresenär
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
it was great although my ac didnt work correctly in my room
Bodde här 2 nätter i mars 2024

2/10 Väldigt dåligt

Joaquin

Affärsresenär
Gillade inte: Personal och service, bekvämligheter och boendets skick och faciliteter
For starters the service was quite bad, in 3 days they never made the room, no soap on the shower, the room was "fully" automated but the iPad control was extremely slow and a pain to use, I had to use my phone to watch TV because the selection of channels was very limited and, finally, the food in the restaurant was plainly bad, not to mention that they had cold sandwiches and the food toaster didn't work The hotel claims that you're saving the world by staying with them, but they charge as much as a "full service" hotel! Oh by the way, if you want a 2 hour late check-out, you have to pay over $80!!!
Bodde här 3 nätter i maj 2024

6/10 Okej

Ivette

Reste med familjen
Gillade: Renlighet och personal och service
Gillade inte: Bekvämligheter
The hotel was very cool and clean. The rooms were too too small! I have stayed at hotels in cities and in other countries and I have never had to climb over my husband to get out of bed! The shower was in the bedroom! No privacy at all!
Bodde här 3 nätter i maj 2024

10/10 Fantastiskt

Fernando

Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Attention very nice and helpful
Bodde här 3 nätter i maj 2024

6/10 Okej

Brendan

Affärsresenär
Gillade: Renlighet och boendets skick och faciliteter
Gillade inte: Bekvämligheter
Very limited food options, at some points there was no working oven and very little is located nearby after 6pm. Being served burnt popcorn after a half an hour wait is not ideal. The breakfast provided seemed fine but has an additional cost as well. You were also given the option to select what days cleaning service was being provided and an employee began to enter on an unexpected day as I was getting changed out of my travel clothes. I'm not sure why as it was not a cleaning day and the room was ready to be occupied.
Bodde här 6 nätter i april 2024

8/10 Bra

William

Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
One issue was the self check in. There was a person to assist but I do like the personal touch. I did NOT like the iPad control for all room functions I.e. TV control, climate control and lights control.
Bodde här 2 nätter i maj 2024

10/10 Fantastiskt

Dohyung, BAYSIDE

Affärsresenär
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
great place to stay
Bodde här 3 nätter i april 2024

10/10 Fantastiskt

Alisa

Reste med familjen
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
This is a great little hotel that is very much like a European boutique hotel. It’s clean and comfortable, with easy check in and check out. Much less expensive alternative than staying in the navy yard near the stadiums. Great place!!
Bodde här 1 natt i maj 2024

8/10 Bra

Lesley

Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Loved this hotel. The room was very comfortable with everything you might need close by. The room was not very big - but Really well thought out. The only downside was breakfast which was a little chaotic.
Bodde här 2 nätter i maj 2024

10/10 Fantastiskt

Luis

Affärsresenär
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
The room is unique and great for one person. I loved it.
Bodde här 1 natt i maj 2024

10/10 Fantastiskt

Dorothy M

Gillade: Renlighet, personal och service och boendets skick och faciliteter
Bodde här 3 nätter i maj 2024

6/10 Okej

Erika

Gillade: Personal och service och boendets skick och faciliteter
Bodde här 4 nätter i april 2024

10/10 Fantastiskt

Ruby

Gillade: Renlighet, personal och service och boendets skick och faciliteter
I didn't like the noisy bed but I slept great on it once I slept. The room was cozy and comfortable with a lot of modern touches.
Bodde här 1 natt i april 2024

10/10 Fantastiskt

Donovan

Reste med sin partner
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
unique decor and a sense of personality that was engaging and fun. the whole room ipad control was great as well as being a good information center. This is a great place for the solo or couples traveler. Beware the night curtain as they are extremely good and if you don't set an alarm, you won't notice that it has become day... but that might also be a plus.
Bodde här 2 nätter i maj 2024

10/10 Fantastiskt

Jawan

Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
This hotel is such a wonderful place. It was very modern clean in the stack of very approachable. This was a great stay the room as well. The bed was comfortable, and I love how they controls everything in the room.
Bodde här 2 nätter i april 2024

10/10 Fantastiskt

Kathleen, Norristown

Reste med familjen
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
This is my go to hotel when I visit DC. It's a great location and has a cool vibe. The staff is always so friendly and helpful. Very clean and great location. I would highly recommend Citizen M hotels.
Bodde här 1 natt i maj 2024

10/10 Fantastiskt

Patricia

Bodde här 1 natt i maj 2024

10/10 Fantastiskt

Lee Anne

Bodde här 4 nätter i april 2024

8/10 Bra

Lars

Affärsresenär
Gillade: Renlighet
It was a very different hotel. I liked it and am looking forward to my next stay. The hallways were kind of dark and some of the app room controls were not ideal.
Bodde här 4 nätter i mars 2024

10/10 Fantastiskt

Christine, Apollo Beach

Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Live this small space concept! It’s comfortable, cozy and fun! And the price is right! Great location! We walked to the capital and many museums comfortably. I will definitely stay again next time I’m in DC.
Bodde här 3 nätter i april 2024
Svar från Hotel Management Team 8 maj 2024
Hey CitizenChristine,So glad to hear you're loving the small space concept – cozy, comfortable, and fun, just like you said! And isn't it great when you find the perfect balance between affordability and quality? Walking distance to the Capitol and museums? That's the cherry on top! We can't wait to host you again during your next D.C. adventure. See you soon!

10/10 Fantastiskt

McKenna

Reste med sin partner
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
I really enjoyed the creativity of this hotel. The staff was very friendly and the room was amazing. Very good for solo or couple traveling if you don’t need a lot of space
Bodde här 1 natt i april 2024
Svar från Hotel Management Team 8 maj 2024
Hey CitizenMcKenna,I'm thrilled you enjoyed our hotel's creativity – we like to think of it as our canvas! Our staff aims to be as welcoming as a sunbeam on a chilly day, and our rooms? Well, they're so amazing they might just give you a little "wow" moment. Perfect for travelers who prefer to dance together rather than getting lost in a sea of space! Thanks for the rave review, and we'll be here to sprinkle more creativity on your next visit!

10/10 Fantastiskt

Renee

Bodde här 3 nätter i april 2024
Svar från Taylor 20 maj 2024
Dear citizenRenee,Thank you for taking the time to leave us with a rating. We would love to hear any details pertaining your stay in the future. Until the next time,

10/10 Fantastiskt

Jose L

Gillade: Renlighet, personal och service och boendets skick och faciliteter
The place is very trendy the vibe is cool most of the staff is nice and helpful. The breakfast is really good!
Bodde här 4 nätter i april 2024
Svar från Hotel Management Team 8 maj 2024
Hey CitizenJose,Sounds like you've landed in the heart of trendy-town! With vibes as cool as a cucumber and a staff as friendly as a neighborhood Spider-Man, it's the perfect recipe for a great stay. And let's not forget about breakfast – a real winner to kickstart your day! Thanks for the awesome review, and we can't wait to have you back for more trendy adventures!

10/10 Fantastiskt

Sara, Corning

Reste med sin partner
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
The staff was so helpful and nice. Parking was a little rough but once I was parked I was able to use the metro system to get around!
Bodde här 2 nätter i april 2024
Svar från Hotel Management Team 8 maj 2024
Hey CitizenSara,Glad to hear our staff made your stay smooth sailing! Parking can be a bit of a puzzle sometimes, but it sounds like you cracked it. And hey, who needs a car when you've got the metro at your doorstep? Thanks for the feedback, and we hope to welcome you back soon for more adventures!

8/10 Bra

Marie-Pier

Gillade: Personal och service, bekvämligheter och boendets skick och faciliteter
Nice
Bodde här 6 nätter i april 2024
Svar från Hotel Management Team 8 maj 2024
HeyCitizenMarie-Pier,Short and sweet – I like it! If there's anything else you need or want to share, just give me a shout!

8/10 Bra

Rong Rong

Reste med sin partner
Gillade: Renlighet
We really liked the location of the hotel and how convenient parking was as we found street parking right when we arrived. Unfortunately, the staff seems to be over whelmed with the amount of guest during check out and restaurant. The hotel room is very modern and we loved the iPad controls as well as the black out curtain but our sink barely had water coming out and our hand soap pump was broken. Other than that we were fine we with everything else.
Bodde här 2 nätter i april 2024
Svar från Hotel Management Team 8 maj 2024
Hey CitizenRong,It's fantastic to hear you enjoyed our hotel's convenient location and easy parking! However, I'm sorry to hear that the staff seemed overwhelmed during your visit – we'll definitely look into ways to improve efficiency during peak times. Despite the hiccups, I'm glad you appreciated the modern amenities in your room, like the iPad controls and blackout curtains. I'll make sure our maintenance team addresses the issues with the sink and hand soap pump right away. Thank you for your valuable feedback, and we hope to have the opportunity to welcome you back for a smoother experience next time!

10/10 Fantastiskt

Dennis

Reste med familjen, Reste med sin partner
Gillade: Bekvämligheter och boendets skick och faciliteter
Property Is nice I do wish the bathroom was bigger but overall nice hotel
Bodde här 1 natt i april 2024
Svar från Hotel Management Team 6 maj 2024
Hey CitizenDennis, Glad to hear you enjoyed our property! We'll take note of your feedback about the bathroom size – after all, comfort is key. Thanks for choosing to stay with us, and we hope to see you again soon for another enjoyable stay!

8/10 Bra

Olivia Rodríguez

Gillade: Renlighet, personal och service och boendets skick och faciliteter
Bodde här 3 nätter i februari 2024

10/10 Fantastiskt

Keila, Miami

Affärsresenär, Reste med sin partner
Gillade: Renlighet, personal och service och boendets skick och faciliteter
small cozy room
Bodde här 3 nätter i april 2024
Svar från Hotel Management Team 6 maj 2024
Hey CitizenKeila,Sounds like you found your little slice of coziness! Sometimes, it's the small spaces that feel the most like home. We're glad you felt comfortable during your stay, and we hope to welcome you back for more cozy vibes in the future!