Terrass/Patio

Recensioner av Cambria Hotel Washington, D.C. Convention Center

3 out of 5

Recensioner

8,0

Väldigt bra

10 - Fantastiskt i betyg. 444 av 1002 recensioner" "
8 - Bra i betyg. 244 av 1002 recensioner" "
6 - Okej i betyg. 167 av 1002 recensioner" "
4 - Dåligt i betyg. 74 av 1002 recensioner" "
2 - Väldigt dåligt i betyg. 73 av 1002 recensioner" "

8,2/10

Renlighet

8,2/10

Personal och service

7,6/10

Bekvämligheter

7,8/10

Boendets skick och faciliteter

8,0/10

Hållbarhet

Recensioner

10/10 Fantastiskt

Malcolm

Reste i grupp
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
I love that the hotel was directly next to some bike lanes and not too far from the metro station. It was very interesting and it was my first time visiting Washington DC. I did enjoy the view as well as the lobby.
Bodde här 3 nätter i februari 2024
Svar från GM 20 maj 2024
Dear Malcolm, Thank you for your patronage. We are so happy to know you enjoyed your stay. Please visit again soon. Best, Aaron Caple, GM

8/10 Bra

Nicole

Reste med familjen
Gillade: Renlighet
I booked this hotel literally minutes after I arrived in DC and to my surprise when I got there my room was ready. I love the modern look of this hotel the room was cute my only complaint is the shower water pressure wasn’t strong enough and my sink was slow to go down. The staff was courteous.
Bodde här 3 nätter i maj 2024
Svar från Oshan 15 maj 2024
Dear Nicole, We are here to serve! Thank you for taking the time to share a detailed review as well as areas for improvement. Your compliments regarding your interactions with our caring staff are much appreciated and will be shared with the team. Hosting you was our pleasure and we look forward to doing so again upon your return to the area.

10/10 Fantastiskt

Carol

Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
I will absolutely choose this hotel for my next DC trip: it's reasonably priced for what you get, the staff is fantastic, the room is updated, and the fitness room is clean and spacious. O.J. Carter is a notably professional and personable staff member who clearly loves his job. I'll be back.
Bodde här 2 nätter i maj 2024
Svar från GM 14 maj 2024
Dear Carol, We take great pride in being your new favorite hotel in Washington! Thank you so much for your patronage and your compliments on our beautiful rooms, excellent service, and top-notch amenities. We always strive for improvement with the expectation that your next stay will be even better. Please come see us again soon. Best, Aaron Caple, GM

10/10 Fantastiskt

Shayona

Reste med familj och småbarn
Gillade: Renlighet, personal och service och boendets skick och faciliteter
Rooms are very nice and very spacious
Bodde här 1 natt i maj 2024
Svar från GM 13 maj 2024
Dear Shayona, We are thrilled you enjoyed your stay! Thank you for the review, and please visit us again. Best, Aaron Caple, GM

6/10 Okej

Gumercindo

Gillade: Renlighet och boendets skick och faciliteter
Bodde här 1 natt i april 2024
Svar från Oshan 4 maj 2024
Hi Gumercindo, thank you for your review.

10/10 Fantastiskt

Tyler

Reste med familjen
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Stayed in room 916, room was awesome, 2 beds and a sofa. 2 TVs and a decent view. Hotel has a valet like most hotels in DC. Sign says 45 dollars but it’s taxed so it’s 53 dollars. Kinda false advertising but it is what it is.
Bodde här 1 natt i april 2024
Svar från GM 3 maj 2024
Dear Tyler, While it was not perfect, I am happy to see that your stay was pleasant and worthy of five stars. Thank you so much for your valuable feedback and for choosing our Cambria. We hope to welcome you back for an even better experience in the future. Best, Aaron Caple, GM

10/10 Fantastiskt

Emily

Gillade: Renlighet, personal och service och boendets skick och faciliteter
Bodde här 6 nätter i april 2024
Svar från Oshan 4 maj 2024
Hi Emily, thank you so much for your five star review.

2/10 Väldigt dåligt

Rasheedat

Reste med familj och småbarn
Gillade inte: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Not happy at all with the service. Was there for 16hours and left the next day. They charged me on Thursday and again Sunday. Paid over $900 for staying 16hours had to call to get the charges put back into my account. No one communicates. How do you charge me an additionally $700 on Sunday, when I checked in on Thursday afternoon and left Friday morning at 10am. Makes no sense. I travel 5-6 times a year and never had any issues. First and last time for me.
Bodde här 3 nätter i april 2024
Svar från GM 1 maj 2024
Dear Rasheedat, Thank you for your time in reviewing our hotel. I'm sorry for any confusion regarding your bill. We are always at your service for any additional explanations or corrections needed regarding your charges. Your feedback helps us improve our communications, so we hope to host you again. Sincerely, Aaron Caple, GM

6/10 Okej

Igor

Reste med familj och småbarn, Reste med familjen
Gillade: Bekvämligheter och boendets skick och faciliteter
Gillade inte: Personal och service
We are family of 5-3 kids and 2 adults. Key point of stay in the hotel was an option for breakfast. In deacription it says that breakfast provided for extra charge, it is buffet style. 1st day it wasnt buffet and we had to wait for an hour when meals wills will be ready. Food wasnt good-cold and tasteless. When we aked for manager, person never come after 15 minutes we waited. Next 2 times it was buffet, but you need to ask for clean plate and plastic utencils!!!! Plastic utencils for $18 breakfast!!! This is absolutelly no for me and my family. One day it was also plastic plates and paper cups. Customer service horrible at the hotel. Amenities, rooms and surroundings are okay but management seems like doesn’t care mich about customers and good experience. Never again. Don’t recommend.
Bodde här 4 nätter i mars 2024
Svar från GM 28 apr. 2024
Dear Igor, We're happy to hear from you. While I'm happy to know you enjoyed our rooms and convenient location, I'm sorry we fell short of meeting your expectations at breakfast. It is feedback like yours which allows us to improve our guest experience. Thank you for staying with us. Sincerely, Aaron Caple, GM

10/10 Fantastiskt

Bonnie

Reste med familjen
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Great "home base" area for a DC college tour visit, with wonderful staff and comfortable lounge area.
Bodde här 2 nätter i april 2024
Svar från GM 28 apr. 2024
Dear Bonnie, We appreciate your review and recommendation. I'm delighted to know you found your stay top-notch. Thank you for staying with us, and we look forward to your return. Best, Aaron Caple, GM

10/10 Fantastiskt

Jani

Gillade: Renlighet, personal och service och boendets skick och faciliteter
Very good hotel
Bodde här 2 nätter i april 2024
Svar från GM 27 apr. 2024
Dear Jani, Thank you for the great review. It was our pleasure to host you, and we hope to do so again soon. Best, Aaron Caple, GM

10/10 Fantastiskt

Ryan, Washington

Bodde här 2 nätter i april 2024

8/10 Bra

Norda Munoz

Gillade: Renlighet och personal och service
Pros: In a good part of town; transportation easily available; loved the makeup removal towels; large room; bar available; friendly staff. Cons: limited snacks in "store"room a bit dusty/musty leading to allergy flare ups; no coffee cups available (but great keurig machine); elevator a bit scary with loud mechanical noise
Bodde här 4 nätter i april 2024
Svar från Oshan 25 apr. 2024
Hi Norda! We are happy to hear from you and value your kind review. It is encouraging to know that your stay was enjoyable; we work hard to provide a pleasant experience. Your comments, which highlight our successes and areas for improvement, are welcomed as they foster change for the better. We appreciate being a part of your trip!

6/10 Okej

Jillian, Indian Orchard

Reste i grupp
Gillade: Renlighet och personal och service
Gillade inte: Bekvämligheter
I have mixed feelings about this property. The pros, the beds were comfortable, the shower was hot and had good water pressure. The front desk staff were fantastic. They allowed for a late checkout with no extra charge which was extremely helpful. The building felt secure and it is in a nice location. The cons, our room did not have an exhaust fan in the bathroom. All the dresser drawers and the closet doors were were miss aligned and did not close properly. The breakfast Buffett is overpriced and low quality. You had to ask for paper plates, plastic utensils, they expected you to bring same used plate back up to the Buffett which is a health code violation. The breakfast staff were meh. I felt like I was inconveniencing them. Go to the unconventional diner 2 blocks down. Same price but I incredible food. They charge 3$ for a coffee in the lobby. Should be free for hotel guests. The hotel does not have a rooftop deck with fire pit and no pool yet the photos online show both. I would not return to this location. Lots of other options in DC.
Bodde här 3 nätter i april 2024
Svar från GM 21 apr. 2024
Dear Jillian, We strive to provide top-notch service and a great overall experience at Cambria. I apologize that we let you down and you didn't feel like you got your money's worth on this trip. We genuinely hope to welcome you back for a better stay in the future. Sincerely, Aaron Caple, GM

8/10 Bra

Olga

Reste med familjen
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Super convenient location, paid self-parking next door through a parking app or you can do valet. Nice rooms. The only issue we had was the water in the shower getting cold while mid shower and taking a while for it to warm up again. When I brought this up with the front desk, they said this is the first time they’ve heard of it that day. If you read other reviews, other customers have complained of the same. But they could be right that I was the first to mention it THAT day
Bodde här 2 nätter i april 2024
Svar från GM 21 apr. 2024
Dear Olga, Your comfort is our top priority, so it's wonderful to know your stay was pleasant overall. We appreciate all your feedback, both positive and areas for improvement, as it allows us to serve our guests better. Thank you for your review and recommendation, and we look forward to your return. Best, Aaron Caple, GM

10/10 Fantastiskt

Tanya, Rydalmere

Gillade: Renlighet, personal och service och boendets skick och faciliteter
Big room Clean and quiet hotel, walkable to all attractions or an under $10ride.
Bodde här 4 nätter i april 2024
Svar från GM 19 apr. 2024
Dear Tanya, Thank you! It is rewarding to hear that our spacious, comfy accommodations and walkable location were perfect for your stay. Hosting you was our pleasure and we hope you come back again someday. Best, Tyler Smith, GM

10/10 Fantastiskt

Angel

Reste med familj och småbarn, Reste med familjen
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Great price and location!!!!
Bodde här 1 natt i april 2024
Svar från GM 16 apr. 2024
Dear Angel, I am glad our Cambria provided you with a five-star experience while visiting Washington, D.C. Thank you for your business and for sharing your review. We hope to see you again soon. Best, Aaron Caple, GM

8/10 Bra

Yesenia

Gillade: Renlighet och personal och service
Bodde här 2 nätter i april 2024
Svar från Oshan 25 apr. 2024
Hi Yesenia! Thank you so much for your review.

10/10 Fantastiskt

Andriy

Reste med sin partner
Gillade: Renlighet, personal och service och boendets skick och faciliteter
Walkable to all of the monuments and museums. Rooms were spacious and clean. Self parking was right underneath the hotel.
Bodde här 1 natt i april 2024
Svar från GM 15 apr. 2024
Dear Andriy, Thank you for your compliments and for choosing our Cambria Hotel for your stay in Washington. It is rewarding to hear that our beautiful location and comfortable accommodations made for an excellent trip. We appreciate your feedback and hope to welcome you again soon. Best, Aaron Caple, GM

6/10 Okej

Nirmala

Bodde här 2 nätter i april 2024
Svar från GM 13 apr. 2024
Dear Nirmala, Thank you for your kind review. We apologize for not meeting every expectation and hope to welcome you again. Sincerely, Aaron Caple, GM

8/10 Bra

Judith

Reste med familjen
Gillade: Personal och service, bekvämligheter och boendets skick och faciliteter
Valet parking is excellent. Showers are wonderful. Bed is not the most comfortable. Check-in was easy but check-in staff isn’t the friendliest. Location is convenient and feels safe.
Bodde här 2 nätter i april 2024
Svar från GM 8 apr. 2024
Dear Judith, Thank you for your generous rating and for being our valued guest. I am thrilled to see that you had a great stay overall, and I appreciate your feedback on how we can be better next time. Thank you for your business and please come again. Best, Aaron Caple, GM

10/10 Fantastiskt

Jazlyn

Reste med sin partner
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Not gonna lie i was impressed, the rooms were spotless and had a unique vibe to them. They have a full bar restaurant inside and was not a far drive from where we needed to be! The valet price was ridiculous so PLEASE opt for other parking , there are alot of street parking options nearby with just a short walk. We did street parking Sunday and it was free so save those coins! All in all, next time were in town we’ll definitely be staying here!
Bodde här 1 natt i mars 2024
Svar från GM 6 apr. 2024
Dear Jazlyn, We appreciate your honesty and your five-star review! Thank you for sharing your thoughts and informing the staff that our rooms were clean and beautiful. Hosting you was our pleasure and we hope to do so again sooner rather than later! Best, Aaron Caple, GM

6/10 Okej

Anton

Affärsresenär
Gillade: Renlighet
Room design is good. Check out was weird- no receipt by print or email. Hope they won’t charge something extra.
Bodde här 3 nätter i april 2024
Svar från GM 5 apr. 2024
Dear Anton, Thank you for choosing us. Our goal is to exceed our guests’ expectations, so I regret that your visit was just okay. We appreciate the feedback and hope to host you again. Sincerely, Aaron Caple, GM

10/10 Fantastiskt

Guadalupe

Reste med familjen
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Bodde här 3 nätter i mars 2024
Svar från Oshan 6 apr. 2024
Hi Guadalupe! We are pleased to hear that you enjoyed your stay with us. We enjoyed hosting you and hope to serve you again in the near future.

10/10 Fantastiskt

TANYA

Reste med familjen
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Five stars!!! Very happy with our stay. The staff was excellent and went out of their way to accommodate us with a wheelchair. Would definitely return and recommend.
Bodde här 5 nätter i mars 2024
Svar från GM 3 apr. 2024
Dear TANYA, Thank you, thank you, thank you! I can't thank you enough for your business and this great review. We are thrilled to have exceeded your expectations and look forward to serving you again. Sincerely, Aaron Caple, GM

6/10 Okej

Jacquelina

Reste med familj och småbarn
Gillade: Renlighet
Property was in a very nice location, walkable from the metro station so we were able to go to lots of place! Lots of space and nice hotel. Staff seemed a little reluctant to help and was rude every time we requested something. Other than that, we enjoyed our stay.
Bodde här 2 nätter i mars 2024
Svar från GM 2 apr. 2024
Dear Jacquelina, Thank you for taking the time to share your feedback and for being our valued Guest. Normally our staff does a terrific job of responding to our guest's needs; in your case, that did not happen. We value your comments and will use them to ensure we are more consistent in our service levels. It would be our pleasure to have you back and leave you with a more favorable impression. Thank you for staying with us. Sincerely, Aaron Caple, GM

10/10 Fantastiskt

mercedes

Reste med familjen
Gillade: Renlighet, personal och service och boendets skick och faciliteter
Love the rooftop.
Bodde här 2 nätter i mars 2024
Svar från GM 2 apr. 2024
Dear mercedes, Thank you for sharing the awesome rating of your experience, and please visit us again. Best, Aaron Caple, GM

6/10 Okej

Shonte

Reste i grupp
Gillade: Bekvämligheter
Gillade inte: Boendets skick och faciliteter
Great location! Close to lots of restaurants, coffee shops, and bars. Only minutes away from Capitol Hill and other attractions. The hotel itself is ok. Could use a good cleaning, staff were a little unorganized, and we had to take luke warm showers the 3 nights we were there despite several attempts by their engineers to repair it. They did however take off a generous amount from our bill for the inconvenience. I would stay there again.
Bodde här 3 nätter i mars 2024
Svar från GM 29 mars 2024
Dear Shonte, While it sounds like you had a lot to like about your stay, I am very sorry that we didn't exceed your expectations overall. Your detailed feedback is appreciated as it helps us to focus on the areas that need our immediate attention for improvement. We look forward to your return trip to provide you with a better experience. Sincerely, Aaron Caple, GM

6/10 Okej

Savannah

Reste med sin partner
Gillade: Personal och service
Gillade inte: Boendets skick och faciliteter
Great location and fine for a cheap stay, but definitely was a bit worn out on the interior.
Bodde här 1 natt i mars 2024
Svar från GM 29 mars 2024
Dear Savannah, Thank you for staying with us and sharing your review via Expedia.com. I am sorry that your stay was only average, as our goal is to exceed our guests’ expectations. We hope to have another chance to provide the stellar experience we strive for on a return visit. Sincerely, Aaron Caple, GM

6/10 Okej

PAUL, Hurt

Bodde här 2 nätter i mars 2024
Svar från GM 27 mars 2024
Dear PAUL, Guest satisfaction is our highest priority, so I regret we couldn't deliver a more positive experience. Your feedback is welcome, and we appreciate your taking the time to share your review with us. Sincerely, Aaron Caple, GM

10/10 Fantastiskt

Rueben

Reste med sin partner
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
I liked how close it was to everything, bus, metro, walking distance to numerous things. I liked the staff were accommodating and friendly. The rooms were comfortable and very nice inside. Only bad review I have is the shower, low water pressure and took long to get hot water, either showering in really cold or really hot. Other than that, great place and I would stay again, highly recommend!
Bodde här 4 nätter i mars 2024
Svar från GM 26 mars 2024
Dear Rueben, We love hearing guests say that they would stay with us again! Thank you for your feedback and for giving us some areas of improvement. We strive to be the best hotel in Washington, and our guests help us achieve that goal by sharing their thoughts about our Cambria. Please find a reason to visit again soon. Best, Aaron Caple, GM

10/10 Fantastiskt

Kimberly

Reste med familjen
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Friendly staff, convenient parking (cheaper with ParkHero) and the Washington Convention Center is only a block away. Definitely try Union Kitchen (one black away) for breakfast/lunch or amazing coffee. Those folks are some of the friendliest in DC!
Bodde här 1 natt i mars 2024
Svar från GM 26 mars 2024
Dear Kimberly, What a fantastic review! It is rewarding to see that we provided you with a five-star experience and we are proud to have done so. Thank you for being our guest and we will see you the next time you visit Washington. Best, Aaron Caple, GM

8/10 Bra

Allison

Was great that the parking garage was literally next to the hotel. Pricey but at least it was there and didn’t have to walk far because I left very early in the morning and was nervous to be out by myself
Bodde här 1 natt i mars 2024
Svar från GM 24 mars 2024
Dear Allison, It is wonderful to hear that staying at our hotel met your expectations. Thank you so much for being our valued guest and taking the time to share this tremendous account of your experience. We appreciate your kind words and look forward to your return. Best, Aaron Caple GM

10/10 Fantastiskt

Deitra

Reste med familjen
Gillade: Renlighet, personal och service och boendets skick och faciliteter
Would stay again
Bodde här 1 natt i mars 2024
Svar från GM 22 mars 2024
Dear Deitra, The fact that you want to return means we did our jobs and did them well. Thank you for choosing our Cambria and for taking time out of your day to let us know that you enjoyed your time with us. Please come back anytime. Best, Aaron Caple, GM

2/10 Väldigt dåligt

MIKKO ALJEN

Gillade: Boendets skick och faciliteter
Gillade inte: Personal och service
Bodde här 1 natt i mars 2024
Svar från GM 18 mars 2024
Dear MIKKO ALJEN, We aim to impress you, so I sincerely regret that you did not enjoy your stay. I value your feedback, and I'm at your service should you like to discuss this in more detail. Thank you for staying with us. Sincerely, Aaron Caple, GM

10/10 Fantastiskt

Nathan

Reste med familj och småbarn, Reste i grupp, Affärsresenär
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Close to the convention center while still being far enough away not to have the chaos.
Bodde här 3 nätter i mars 2024
Svar från GM 15 mars 2024
Dear Nathan, It warms my heart to hear that you had an excellent stay. Thank you for your compliments on our location and, more importantly, for being our guest. We look forward to being your hotel of choice whenever you return to Washington. Best, Aaron Caple, GM

8/10 Bra

Michelle

Reste med familjen
Gillade: Renlighet, personal och service och boendets skick och faciliteter
Friendly staff and clean rooms.
Bodde här 3 nätter i mars 2024
Svar från GM 13 mars 2024
Dear Michelle, It is fantastic to hear that your stay was enjoyable! We thank you for your compliments regarding our clean rooms and, more importantly, our staff. Our associates strive to provide exceptional guest experiences; I will be sure to share your kind feedback. I appreciate you taking the time to write and we hope to host you again. Best, Aaron Caple, GM

8/10 Bra

Sean

Reste med familjen
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Excellent hotel with great location!! Only thing cold shower
Bodde här 2 nätter i mars 2024
Svar från GM 8 mars 2024
Dear Sean, We appreciate you taking the time to let us know you enjoyed your stay. Thank you for your kind review, areas for improvement, and for choosing our hotel. Please visit us again soon. Best, Aaron CapleGM

8/10 Bra

Amanda

Gillade: Renlighet och personal och service
Bodde här 3 nätter i februari 2024
Svar från GM 7 mars 2024
Dear Amanda, Thank you for your time in sharing your kind review, and please visit us again. Best, Aaron Caple, GM

2/10 Väldigt dåligt

DANIELA

Reste med familjen
Gillade: Personal och service
Gillade inte: Renlighet, bekvämligheter och boendets skick och faciliteter
I booked the room with two queens and a sofa bed. For starters i was mislead by the pictures it showed a renovated/ modern bathroom shower. Hardly the case it was a tub bathroom and it felt very dirty like you can tell they only change the towels and restock the bathrooms. Whats worse is the A/C vents let out a foul smell everytime the air would circulate. We just went ahead and turned it off. And to top it all off I saw a baby mouse running across the bar area. Would not recommend this hotel.
Svar från GM 3 mars 2024
Dear DANIELA, We try to be as transparent as possible regarding our accommodations, so I'm very sorry that you did not find our photos to be a good representation. We take any issues of pests extremely seriously. We contract with a vendor for preventative pest control monthly, as well as have random inspections provided by the Health Department on a semi-annual basis to ensure pest control, as well as overall cleanliness standards, are maintained. I hope this has restored your faith in us. We appreciate your business and hope you'll choose us again. Sincerely, Aaron Caple GM

8/10 Bra

Joseph

Gillade: Personal och service och boendets skick och faciliteter
Bodde här 1 natt i mars 2024
Svar från Oshan 7 mars 2024
Hi Joseph! Thank you for your review.

2/10 Väldigt dåligt

Maria, Baldwin

Gillade: Renlighet, personal och service och boendets skick och faciliteter
Gillade inte: Bekvämligheter
I like how close it is to downtown Washington. I didnt like how the hotel didnt honored my rate for the second night I stayed.
Bodde här 1 natt i februari 2024
Svar från GM 23 feb. 2024
Dear Maria, I'm very sorry for your frustrating experience. Rates frequently change due to demand, and our inventory is constantly changing. When guests extend their stay, it is never guaranteed that we can match the initial rate they stayed at. I'm sorry for any misunderstanding and hope we have the chance to host you again someday. Sincerely, Aaron Caple, GM

8/10 Bra

Kiarra

Bodde här 1 natt i februari 2024
Svar från Oshan 24 feb. 2024
Hi Kiarra! Thanks for the feedback!

4/10 Dåligt

Earit

Gillade inte: Personal och service
Not a good start for this place. First when we arrived they did not have the room we booked. Not sure how you “sell out” of the room we have a reservation for and a reservation made over 7 months ago. I even called the front desk two nights before our arrival to inform them of our late arrival and was told “no need for us to annotate anything, just show up”. Checked in and was told breakfast was at 6:30, got downstairs at 6:30 and nope, no breakfast and nobody around setting up. Was not able to utilize the breakfast which was part of the room rate since we were here for a function and had time constraints. By the looks of it quite a few families were told the same thing and had to leave disappointed. This s minor but no hand soap in the room. I would expect a higher attention to detail for a hotel of this caliber in DC. Lets hope the remainder of our stay gets better. If so I will update this review.
Svar från GM 18 feb. 2024
Dear Earit, We appreciate you taking the time to share your experience with us. My heartfelt apologies for disappointing you due to your assigned room type. We strive to provide every Guest with a comfortable stay, and we clearly missed the mark. Thank you for your honest feedback, which we will use to foster improvement; for that reason, we hope to see you again on a return trip. Sincerely, Aaron Caple, GM

8/10 Bra

Jason

Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
It was a good stay. Friendly staff
Bodde här 4 nätter i februari 2024
Svar från Oshan 16 feb. 2024
Hi Jason! Thank you for sharing this review of your wonderful stay at our hotel. Our staff takes great pride in providing service and accommodations that keep guests coming back so we hope you will visit again soon.

6/10 Okej

Lea

Reste med sin partner
Gillade inte: Boendets skick och faciliteter
Handicapped accessible but the shower rail is broken. I went to grab the bar and almost fell
Bodde här 1 natt i februari 2024
Svar från GM 15 feb. 2024
Dear Lea, Thank you for writing. Your feedback is important to us, as guest satisfaction is our highest priority. I'm sorry to hear about the maintenance issue you experienced during your stay. I appreciate you bringing this issue to our attention, and I apologize for the frustration it caused. It is feedback like yours that allows us to impact future stays. Thank you for choosing us. Sincerely, Aaron Caple, GM

6/10 Okej

Ricardo

Gillade: Personal och service
Gillade inte: Renlighet och boendets skick och faciliteter
Book Elsewhere
I was excited about my stay as I recently had stayed at another Cambria in Portland, ME. The only pro I can give of this hotel is the location. Other than that, this property needs some significant attention to detail. From a distance, it looks great, but close up, it has broken tiles, damaged furniture, lobby bathrooms without locks, etc. Management needs to stop skimping on the aesthetics. The price per night is not cheap, so this hotel shouldn't feel like a step up from a motel.
Bodde här 2 nätter i februari 2024
Svar från GM 12 feb. 2024
Dear Ricardo, I'm sorry our accommodations were not to your liking; please forgive us. Guest satisfaction is our highest priority, and I regret that we left you with a poor impression. Your feedback is welcomed and taken into consideration as we continually update and improve. Thank you for taking the time to share your review with us. Sincerely, Aaron Caple, GM

4/10 Dåligt

Alisha

Reste i grupp, Affärsresenär
Gillade: Renlighet
Gillade inte: Bekvämligheter och boendets skick och faciliteter
My colleague and I are here on a work trip. This is our second stay at this hotel because the FIRST stay was a wonderful experience. We work at a methadone company and wake up at 2:30am to make it to work by 4:30am. The ONE night we had to sleep a little later due to our plane not leaving u til 10am, we were kept awake ALL night by the base from the music coming from the next room shaking our walls. I went to the front desk and security came up twice on 2nd shift and I reported it twice on third shift. Their response was to MOVE US rather than the people blasting the music. I have videos of our walls literally shaking. Their solution, to offer to move US. Unbelievable.
Bodde här 4 nätter i december 2023
Svar från GM 10 feb. 2024
Dear Alisha, My sincere apology that inconsiderate guests interrupted the comfort of your stay. I completely understand your frustrations and share them. We do our best to advise all our guests of hotel etiquette in an effort to provide everyone with a quiet and comfortable stay. Your experience is not indicative of our norm, so I hope that you will consider a return visit. Again, on behalf of our entire team – I offer my apologies. Sincerely, Aaron Caple, GM

10/10 Fantastiskt

Paula

Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Good
Svar från GM 9 feb. 2024
Dear Paula,We appreciate your high recommendation and welcome you to settle in again anytime.Best,Aaron CapleGeneral Manager

10/10 Fantastiskt

Verifierad resenär

Reste med familjen
Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Great Stay in DC
Upon arrival I had a friendly greeting by the Valet and the front desk agent. Check in was quick and easy and a bonus my room was ready a few hours before check in time. The room was clean and it was the perfect size for my family. Room is identical to the pictures. Parking was decent , they have 2 options valet($50) and self parking ($30) Choose the self parking option, it's a lot cheaper but no in and out privileges. Each 24hrs is $30 so I pulled the car out one day, put it back and it. Total for 2 days was $60 instead of $100 The hotel bar was great. The bartender fixed me a few drinks and we had a great convo and watched sports. Overall great experience here, I'd definitely come back
Rooftop at 6am near the fire-pit
Hotel lobby
Bodde här 2 nätter i februari 2024
Svar från GM 8 feb. 2024
Dear Anonymous,Thank you for sharing your review and recommendation. We're pleased to hear our clean updated hotel, friendly staff, and convenient amenities made for an enjoyable stay. We appreciate having you as our guest, and we hope you'll visit us again soon.Best,Aaron CapleGeneral Manager