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Recensioner av Hampton Inn Washington, D.C./White House

2.5 out of 5
Hampton Inn Washington, D.C./White House
1729 H Street N.W., Washington, DC

Recensioner

9,0

Underbart

10 - Fantastiskt i betyg. 620 av 1002 recensioner" "
8 - Bra i betyg. 264 av 1002 recensioner" "
6 - Okej i betyg. 67 av 1002 recensioner" "
4 - Dåligt i betyg. 27 av 1002 recensioner" "
2 - Väldigt dåligt i betyg. 24 av 1002 recensioner" "

9,2/10

Renlighet

9,2/10

Personal och service

8,6/10

Bekvämligheter

9,0/10

Boendets skick och faciliteter

8,8/10

Hållbarhet

Recensioner

6/10 Okej

Carl Magnus

Reste med familjen
Gillade: Renlighet
Gillade inte: Personal och service, boendets skick och faciliteter och rummets bekvämlighet
Bra läge men inget märkvärdigt
Läget super men i övrigt inget märkvärdigt. Frukosten direkt dålig, ständig brist på på något eller någon maskin trasig, ingen städning på rummet pga pandemin (om man inte vad om det) Du betalar för läget, i övrigt motsvarar det inte vad du tror du betalar för
Bodde här 5 nätter i december 2021
Svar från TM 4 jan. 2022
Please accept my sincere apology on behalf of our entire staff. I am very sorry to learn that your experience during your recent stay was not pleasant for you. I would like to thank you for bringing this to our attention. It will help us improve our operations and services. If there are any other issues that need to be addressed, now or in the future, please don't hesitate to contact me personally by phone or email. Thank You again for staying with us.

10/10 Fantastiskt

Ugyen, Thimphu

Gillade: Renlighet, personal och service och boendets skick och faciliteter
Great place!
Bodde här 1 natt i april 2024

10/10 Fantastiskt

Ugyen, Thimphu

Gillade: Renlighet, personal och service och boendets skick och faciliteter
Had a nice stay for a week!
Bodde här 6 nätter i april 2024

8/10 Bra

NILDA

Reste med sin partner
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Súper!!
Bodde här 4 nätter i februari 2024
Svar från Anthony Pieri, Operations Manager 26 apr. 2024
Thank you for staying with us and for sharing your feedback. We hope to see you again next time you visit D.C.!

6/10 Okej

Patrick

Reste med sin partner
Gillade: Renlighet
Gillade inte: Bekvämligheter och boendets skick och faciliteter
Great location! Very walkable to the attractions and dining options. Paid extra for the premium room that was supposed to come with freed beverages and snacks. They never refilled them in the 5 nights we stayed. Never restocked coffee cups in our room. Brought it to the attention of the front desk multiple times. Only thing we received were 250 hilton rewards points. Pool was shut down our last 2 days there.
Bodde här 5 nätter i april 2024
Svar från Anthony Pieri, Operations Manager 7 apr. 2024
Thank you for staying with us and for sharing your feedback. I'm sorry to hear that this occurred and I will be sharing your comments with the housekeeping team so that we can determine where the breakdown in service occurred and make sure it does not happen again.

8/10 Bra

Brian

Bodde här 2 nätter i april 2024
Svar från Anthony Pieri, Operations Manager 26 apr. 2024
Thank you for staying with us and for sharing your feedback. We hope to see you again next time you visit D.C.!

10/10 Fantastiskt

Stanley, Orlando

Reste med sin partner
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Property was well run and managed. Hotel staff was friendly and helpful in providing useful information.
Bodde här 4 nätter i mars 2024
Svar från Anthony Pieri, Operations Manager 4 apr. 2024
Thank you for staying with us and for sharing your feedback. We hope to see you again next time you visit D.C.!

8/10 Bra

Michael

Reste med sin partner
Gillade: Renlighet, personal och service och boendets skick och faciliteter
Hotel was clean & free breakfast was great. While there the hotel had one elevator broken & the day we checked out the second elevator went down. Had to walk down 10 flights of stairs with luggage.
Bodde här 1 natt i mars 2024
Svar från TM 22 mars 2024
Please accept my sincere apology on behalf of our entire staff. I am very sorry to learn that your experience during your recent stay was not pleasant for you. I would like to thank you for bringing this to our attention. It will help us improve our operations and services. If there are any other issues that need to be addressed, now or in the future, please don't hesitate to contact me personally by phone or email. Thank You again for staying with us.

6/10 Okej

Fouad

Reste med familjen
Gillade inte: Personal och service
The lady behind the desk was “uninviting” at best. Not sure why she had the urge to watch every step we took, even when we walked out to the street, she was out watching what we were doing. Maybe because we didn’t elect to park our car with the hotel for a fee of $50 or $60 per night!!! And we decided to park across the street for $37 for the weekend, including taxes. We asked for towels and a shower cap, never got them, she was on duty. Next day we asked for a different room because the noise of the garbage dumpster outside our window were being emptied. The day attendant was very help full and understanding. Oh one more, out of the two elevators, one works, and in the morning we have to use the stairs…
Bodde här 2 nätter i mars 2024
Svar från Anthony Pieri, Operations Manager 21 mars 2024
Thank you for staying with us and for sharing your feedback. I'm sorry that you experienced these issues but hope that we see you again next time you visit D.C.!

6/10 Okej

mahjabeen

Gillade: Renlighet
Gillade inte: Boendets skick och faciliteter
one of the elevators broken while the other one was very slow. Staff at front desk was rude and unhelpful
Bodde här 4 nätter i mars 2024
Svar från TM 14 mars 2024
Thank you for staying with us and for sharing your feedback. We hope to see you again next time you visit D.C.!

10/10 Fantastiskt

marie

Bodde här 1 natt i februari 2024
Svar från Anthony Pieri, Operations Manager 21 mars 2024
Thank you for staying with us and for sharing your feedback. We hope to see you again next time you visit D.C.!

10/10 Fantastiskt

Sarah

Reste med familjen
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
We had a late night check in and the staff was very kind and even gave us water bottles after walking from the Metro station. Breakfast was standard Hampton breakfast with super kind staff greeting people. Our room was fantastic! Super roomy and windows on two sides. Then there is the location...perfectly located near everything you would want to see while in Washington DC.
Bodde här 5 nätter i januari 2024
Svar från TM 2 feb. 2024
Thank you for staying with us and for sharing your feedback. We hope to see you again next time you visit D.C.!

2/10 Väldigt dåligt

Norman

Gillade inte: Personal och service
Front staff told Mia I was in the wrong location. Did not offer to call me a cab, did not look it up properly. And actually I was in the correct location.
Bodde här 1 natt i januari 2024
Svar från TM 1 feb. 2024
We apologize for the inconvenience the misunderstanding caused. Thank you for your feedback and staying with us.

8/10 Bra

Pablo

Bodde här 3 nätter i januari 2024
Svar från Anthony Pieri, Operations Manager 21 mars 2024
Thank you for staying with us and for sharing your feedback. We hope to see you again next time you visit D.C.!

10/10 Fantastiskt

Kory

Reste med familj och småbarn
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Within walking distance of the White House. There are also a couple restaurants within walking distance. Staff was super-friendly! Reasonable price for what you get.
Bodde här 1 natt i januari 2024
Svar från Anthony Pieri, Operations Manager 29 jan. 2024
Thank you for staying with us and for sharing your feedback. We hope to see you again next time you visit D.C.!

10/10 Fantastiskt

Rupinder

Bodde här 2 nätter i januari 2024
Svar från TM 25 jan. 2024
Thank you for staying with us and for sharing your feedback. We hope to see you again next time you visit D.C.!

6/10 Okej

Pascalle

Bodde här 2 nätter i januari 2024
Svar från Anthony Pieri, Operations Manager 23 jan. 2024
Thank you for staying with us and for sharing your feedback. We hope to see you again next time you visit D.C.!

2/10 Väldigt dåligt

kim

Gillade inte: Renlighet och personal och service
Bodde här 1 natt i januari 2024
Svar från Anthony Pieri, Operations Manager 23 jan. 2024
Thank you for staying with us and for sharing your feedback. If you would be willing to discuss what issues you experienced and/or how we could serve you better in the future, please do not hesitate to contact me.

10/10 Fantastiskt

Gabriela

Affärsresenär, Reste med familjen
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Bodde här 2 nätter i januari 2024
Svar från TM 21 jan. 2024
Thank you for staying with us and for sharing your feedback. We hope to see you again next time you visit D.C.!

10/10 Fantastiskt

Eric

Reste med sin partner
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
It was a great experience. The area is really close to the national park walking distance. I’ll definitely stay at this hotel every time I come to visit DC.
Bodde här 2 nätter i januari 2024
Svar från TM 31 jan. 2024
Thank you for staying with us. I'm so happy to hear that you enjoyed your stay. Please come back and see us soon. Please tell a few friends as well...:)

8/10 Bra

Jody

Reste med sin partner
Gillade: Renlighet, bekvämligheter och boendets skick och faciliteter
Bodde här 4 nätter i januari 2024
Svar från TM 21 jan. 2024
Thank you for staying with us and for sharing your feedback. We hope to see you again next time you visit D.C.!

4/10 Dåligt

Dena

Gillade: Personal och service
Gillade inte: Boendets skick och faciliteter
Great location but otherwise disappointing
Check in to far longer than necessary. Corners were not swept/clean throughout the common areas. Pool was cloudy and lukewarm. Room had several issues that were brought to management's attention but not resolved.
Bathroom floors and shower not clean
Bathroom floors and shower not clean
Sharp edges on shower door handle due to replacement of missing parts
Bodde här 3 nätter i december 2023

8/10 Bra

Danielle

Bodde här 3 nätter i december 2023
Svar från TM 27 jan. 2024
Thank you for staying with us and for sharing your feedback. We hope to see you again next time you visit D.C.!

6/10 Okej

Rebecca

Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Hotel location was convenient if you are there to be a tourist and explore the area. There is no parking available, which was never stated before I booked hotel and we were charged 50 dollars a day to park at hotel. Over all staff was very friendly. Pool was super gross, merky and had a green tint to it. Also elevators were super sketchy.
Bodde här 2 nätter i december 2023
Svar från TM 21 jan. 2024
Thank you for staying with us and for sharing your feedback. We hope to see you again next time you visit D.C.!

10/10 Fantastiskt

cristian

Reste med familj och småbarn, Reste med familjen, Reste med husdjur
Gillade: Renlighet, personal och service och bekvämligheter
The elevator needs to be fixed, everything else is very good.
Bodde här 2 nätter i december 2023
Svar från TM 21 jan. 2024
Thank you for staying with us and for sharing your feedback. We hope to see you again next time you visit D.C.!

10/10 Fantastiskt

Christopher, Harrintgon Park

Bodde här 1 natt i januari 2024
Svar från TM 25 jan. 2024
Thank you for staying with us and for sharing your feedback. We hope to see you again next time you visit D.C.!

10/10 Fantastiskt

Kelly

Bodde här 3 nätter i december 2023
Svar från TM 21 jan. 2024
Thank you for staying with us and for sharing your feedback. We hope to see you again next time you visit D.C.!

6/10 Okej

Glenn

Reste med familjen
Gillade: Renlighet
Rooms are tiny. One elevator did not work for most of our stay. Tiny pool. Breakfast was typical. Valet could not drive a manual transmission. Hotel is convenient to the National mall and attractions in that area. Room we had was very quiet, clean and comfortable.
Bodde här 3 nätter i december 2023
Svar från TM 21 jan. 2024
Thank you for staying with us and for sharing your feedback. We hope to see you again next time you visit D.C.!

10/10 Fantastiskt

Jennifer Christin

Reste i grupp
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Gutes Hotel mit toller Lage. Frühstück für amerikanische Verhältnisse ganz ok. Zimmerwunsch wurde berücksichtigt. Große Zimmer.
Bodde här 1 natt i december 2023
Svar från Anthony Pieri, Operations Manager 4 jan. 2024
Thank you for staying with us and for sharing your feedback! We hope to see you again next time you visit D.C.!

8/10 Bra

Mari

Gillade: Personal och service och boendets skick och faciliteter
Bodde här 4 nätter i december 2023
Svar från Anthony Pieri, Operations Manager 3 jan. 2024
Thank you for staying with us and for sharing your feedback! We hope to see you again next time you visit D.C.!

6/10 Okej

Verifierad resenär

Bodde här 3 nätter i december 2023
Svar från Anthony Pieri, Operations Manager 3 jan. 2024
Thank you for staying with us and for sharing your feedback! We hope to see you again next time you visit D.C.!

10/10 Fantastiskt

Eugene

Bodde här 1 natt i december 2023
Svar från Anthony Pieri, Operations Manager 3 jan. 2024
Thank you for staying with us and for sharing your feedback! We hope to see you again next time you visit D.C.!

10/10 Fantastiskt

ANTHONY

Reste med familjen
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Staff, room and amenities, all are impeccable!!!
Bodde här 2 nätter i december 2023
Svar från Anthony Pieri, Operations Manager 3 jan. 2024
Thank you for staying with us and for sharing your feedback! We hope to see you again next time you visit D.C.!

10/10 Fantastiskt

Rosicler

Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Super recomendamos!
Gostamos bastante da estadia, do quarto, do banheiro e do tamanho. Do atendimento, muito atenciosos e prestativos, principalmente os funcionários Aton e Amber, da recepção. Forneceram-nos água todo o tempo. Bom café da manhã e à nossa disposição havia também café e outros itens. Ambiente muito bom! Ótima localização!
Bodde här 5 nätter i december 2023
Svar från Anthony Pieri, Operations Manager 3 jan. 2024
Thank you for staying with us and for sharing your feedback! We hope to see you again next time you visit D.C.!

10/10 Fantastiskt

Jona April

Reste med familjen
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Bodde här 1 natt i december 2023
Svar från Anthony Pieri, Operations Manager 3 jan. 2024
Thank you for staying with us and for sharing your feedback! We hope to see you again next time you visit D.C.!

10/10 Fantastiskt

Nicole

Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
From the moment I stepped into the Hampton Inn, I was greeted by the exceptionally kind and informative front desk agent Yoben. She let me know about the Hilton Honors program, the many amenities and conveniences about my stay, and I felt right at home. Everything was clean, warm (in the cold weather, super matters!), and made for a perfect night in the city. Also, when I realized there was no fridge in my hotel room, the staff was rad about storing my fancy restaurant leftovers in the kitchen fridge. Likewise, Anthony (the FD agent from the following day) was extremely considerate and accommodating letting me store my luggage and returning my food upon check out. I'll definitely be staying there again :)
Bodde här 1 natt i december 2023
Svar från TM 31 jan. 2024
Thank you for staying with us. I'm so happy to hear that you enjoyed your stay. Please come back and see us soon. Please tell a few friends as well...:)

2/10 Väldigt dåligt

Suela

Bodde här 1 natt i december 2023
Svar från TM 18 feb. 2024
very sorry to hear you had a bad experience with your stay. Would you like to elaborate for a better understanding of the situation?

10/10 Fantastiskt

Giovana Augusta

Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Muito bom
Hotel excelente, bem localizado, café da manhã bom. Só não gostamos do chuveiro do quarto, era muito ruim, pequeno, saia pouca água. Único ponto negativo do hotel.
Bodde här 3 nätter i december 2023
Svar från Anthony Pieri, Operations Manager 3 jan. 2024
Thank you for staying with us and for sharing your feedback! We hope to see you again next time you visit D.C.!

8/10 Bra

chris, bradenton

Bodde här 1 natt i december 2023
Svar från TM 21 jan. 2024
Thank you for staying with us and for sharing your feedback. We hope to see you again next time you visit D.C.!

10/10 Fantastiskt

Chanaia

Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Bodde här 2 nätter i december 2023
Svar från Anthony Pieri, Operations Manager 3 jan. 2024
Thank you for staying with us and for sharing your feedback! We hope to see you again next time you visit D.C.!

8/10 Bra

Linda

Reste med familjen
Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Good Enough
We arrived at 3:00pm, assumed our room would be ready for check in. Our room was NOT ready. Luckily, we had other family we could sit in their room. Our room was not ready until 4:16pm. We had a 6:00pm dinner reservation. One of the elevators was not in service. That made getting up and down extra time. The breakfast was nice and the seating was nice as well. The hotel was nice. The beds are VERY comfortable. It was a nice stay for the price, but could have been alot better.
Bodde här 1 natt i december 2023
Svar från TM 31 jan. 2024
Thank you for staying with us. I'm sorry to hear that your room was not ready at arrival. Please come back and see us soon.

10/10 Fantastiskt

Carrie

Bodde här 1 natt i december 2023
Svar från TM 21 jan. 2024
Thank you for staying with us and for sharing your feedback. We hope to see you again next time you visit D.C.!

4/10 Dåligt

Robert

Affärsresenär
Gillade inte: Boendets skick och faciliteter och rummets bekvämlighet
Not what I expect from a Hilton Hampton
Maybe it is because I was next to the lift and behind a busy office but not the best of stays. high noise levels as windows not sealed properly or that think. I have had more powerful showers from a dripping water leak. Everything for breakfast is wrapped in plastic - even a drinking cup, lost to be done for Eco-friendliness. Very basic overall but the staff were nice
Bodde här 4 nätter i december 2023
Svar från TM 21 jan. 2024
Thank you for staying with us and for sharing your feedback. We hope to see you again next time you visit D.C.!

10/10 Fantastiskt

Deborah

Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Jewel in the Nation's capital
Friendly and helpful staff. Great location.
Bodde här 2 nätter i december 2023
Svar från Anthony Pieri, Operations Manager 3 jan. 2024
Thank you for staying with us and for sharing your feedback! We hope to see you again next time you visit D.C.!

10/10 Fantastiskt

GLADYS

Bodde här 2 nätter i juli 2023
Svar från Anthony Pieri, Operations Manager 3 jan. 2024
Thank you for staying with us and for sharing your feedback! We hope to see you again next time you visit D.C.!

8/10 Bra

William

Reste med familjen
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
One elevator was out of order, slowed trips down
Bodde här 2 nätter i december 2023
Svar från TM 21 jan. 2024
Thank you for staying with us and for sharing your feedback. We hope to see you again next time you visit D.C.!

10/10 Fantastiskt

Laura

Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Bodde här 1 natt i december 2023
Svar från Anthony Pieri, Operations Manager 17 dec. 2023
Thank you for staying with us and for sharing your feedback. We hope to see you again next time you visit D.C.!

10/10 Fantastiskt

Laurie

Affärsresenär
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
I've stayed here several times and it is one of my favorites. The staff is the best and very helpful.
Bodde här 3 nätter i december 2023
Svar från Anthony Pieri, Operations Manager 15 dec. 2023
Thank you for staying with us and for sharing your feedback. We look forward to your next visit!

10/10 Fantastiskt

todd

Bodde här 2 nätter i december 2023
Svar från Anthony Pieri, Operations Manager 3 jan. 2024
Thank you for staying with us and for sharing your feedback! We hope to see you again next time you visit D.C.!

10/10 Fantastiskt

Shelby

Reste med familjen
Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Bodde här 1 natt i december 2023
Svar från Anthony Pieri, Operations Manager 15 dec. 2023
Thank you for staying with us and for sharing your feedback. We hope to see you again next time you visit D.C.!