Exteriör

Recensioner av Hilton Garden Inn Arlington/Courthouse Plaza

3 out of 5
Hilton Garden Inn Arlington/Courthouse Plaza
1333 N Court House Rd, Arlington, VA

Recensioner

8,6

Fantastiskt

10 - Fantastiskt i betyg. 515 av 1002 recensioner" "
8 - Bra i betyg. 299 av 1002 recensioner" "
6 - Okej i betyg. 124 av 1002 recensioner" "
4 - Dåligt i betyg. 38 av 1002 recensioner" "
2 - Väldigt dåligt i betyg. 26 av 1002 recensioner" "

9,0/10

Renlighet

9,0/10

Personal och service

8,0/10

Bekvämligheter

8,6/10

Boendets skick och faciliteter

8,4/10

Hållbarhet

Recensioner

8/10 Bra

Verifierad resenär

Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Bodde här 6 nätter i november 2018

8/10 Bra

Mattias

Gillade: Renlighet och personal och service
Helt OK mellanklass Hilton
Äldre typ av hotell, mellanklass, ok gym , något tråkig frukost/restaurant med begränsat utbud. Trevlig och service mindes personal. Nära till det mesta i arlington, flertalet mkt bra restauranter inom 5min promenad , Irländskt, Souther stycke och Steakhouse

8/10 Bra

Rich

Gillade: Renlighet, personal och service och boendets skick och faciliteter
Bodde här 1 natt i april 2024
Svar från Darryl 30 apr. 2024
Thank you so much for Staying with us, I am happy that you enjoyed your stay with us, please come back and visit us soon.

10/10 Fantastiskt

Anna Marie

Reste med familj och småbarn
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
People at the desk are very approachable, very helpful at all times
Bodde här 4 nätter i april 2024
Svar från Darryl 29 apr. 2024
We really appreciate your rating and amazing feedback, please make sure to come back and visit us soon.

6/10 Okej

Helen

Gillade inte: Boendets skick och faciliteter
Bodde här 1 natt i mars 2024
Svar från Darryl 30 apr. 2024
Thank you for your rating, sorry that we did not meet your expectations and we would like to make it right for you on your next visit.

6/10 Okej

Timothy

Gillade: Personal och service och boendets skick och faciliteter
J
Bodde här 3 nätter i april 2024
Svar från Darryl 27 apr. 2024
Thank you for your stay, please come back to visit us again, hopefully we can get a 5 of 5 next time.

6/10 Okej

Arthur, HAMPDEN

Gillade: Renlighet och personal och service
Bodde här 1 natt i april 2024
Svar från Darryl 23 apr. 2024
Thank you so much for your rating, I hope to get a 5 out of 5 on your next visit.

10/10 Fantastiskt

karen c.

Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Staff was very courteous and attentive. Room was comfortable for my husband and myself. Plenty of closet and drawer space. Location of the hotel was convenient to metro and restaurants. Would stay there again
Bodde här 4 nätter i april 2024
Svar från Darryl 19 apr. 2024
WOW! We thank you for this amazing rating and feedback, I am happy that you enjoyed your stay with us, we are looking forward to your next visit soon.

10/10 Fantastiskt

sara

Gillade: Renlighet, personal och service och boendets skick och faciliteter
Incredible staff and comfortable hotel. The only thing missing was shampoo in the bottle in the shower. Otherwise, Perfectly happy stay!
Bodde här 1 natt i april 2024
Svar från Darryl 7 apr. 2024
We appreciate your amazing rating and feedback, I do apologize about the missing shampoo and will look into this, please come back to visit us soon.

8/10 Bra

Andrea Lynn

Reste med familjen
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
I live and die by reviews and am picky. The pros: location-metro stop right across the street, lots of places to eat (that are good), super nice staff and safe area, the only cons are the walls are thin, heard lots of people using the restroom, pillows and matress arent great...nit the worst but too hard for my liking.
Bodde här 3 nätter i mars 2024
Svar från Darryl 2 apr. 2024
Thank you so much for taking the time to rate us and to leave a feedback, I will discuss the issues you had during your stay, please allow us to make it right for you on your next visit.

10/10 Fantastiskt

Jonis

Reste med familj och småbarn
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Very clean facility and excellent front desk service. I will definitly stay there for my future trips to DC.
Bodde här 3 nätter i mars 2024
Svar från Darryl 2 apr. 2024
Wow! Thank you for your amazing rating and feedback, we cannot wait for your next visit.

6/10 Okej

Mariela

Reste med familjen
Gillade: Bekvämligheter
The room was not cleaned properly. One day they cleaned the bathroom but did not did the beds. We asked for conditioner and they refill it after three days.
Bodde här 8 nätter i mars 2024
Svar från Darryl 1 apr. 2024
Hello, I do apologize about this and will look into this matter, please allow us to make it right for you on your next visit.

8/10 Bra

David D

Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
I liked the bar and dining options.
Bodde här 3 nätter i mars 2024
Svar från Darryl 29 mars 2024
Thank you so much for you rating and feedback, please come back and visit us soon.

10/10 Fantastiskt

Antoinette

Reste med familjen
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Great location distance from Washington DC
Bodde här 4 nätter i mars 2024
Svar från Darryl 29 mars 2024
This is amazing, thank you so much for your rating and feedback, please come back and visit us soon.

8/10 Bra

Stephanie

Gillade: Renlighet, personal och service och boendets skick och faciliteter
We happened to stay while their ballrooms were being used so nights were a bit loud from the young visitors. No one controlled the noise after 10pm. Other than that, ok stay!
Bodde här 2 nätter i mars 2024
Svar från Darryl 27 mars 2024
Hello, thanks for you rating and feedback. I do apologize for the noise that came from the student group that we hosted, I did notified the school about this issue to ensure a better stay for you and others next time.

8/10 Bra

Stacey

Reste med familjen
Gillade: Renlighet, personal och service och bekvämligheter
Loved how close it was to the Metro
Bodde här 2 nätter i mars 2024
Svar från Darryl 27 mars 2024
Thank you for your rating and feedback, I am happy that you like the close proximity to the metro, please come back and visit us soon.

10/10 Fantastiskt

John

Gillade: Renlighet, personal och service och boendets skick och faciliteter
It was convenient and worked for what I wanted.
Bodde här 1 natt i mars 2024
Svar från Darryl 19 mars 2024
Thank you for your amazing rating and feedback, we hope to see you again soon.

10/10 Fantastiskt

Anurag

Bodde här 1 natt i mars 2024
Svar från Darryl 7 apr. 2024
Thank you so much for your rating, please come back and visit us soon.

8/10 Bra

Korena

Bodde här 1 natt i mars 2024
Svar från Darryl 7 apr. 2024
Thank you for taking the time to rate us, we hope to see you soon.

8/10 Bra

Robert

Reste med sin partner
Gillade: Renlighet och personal och service
On entering room, problem with privacy shade (fell off the support). Coffee maker didn’t work. The fitted sheet was too small for the mattress a we had to get it replaced. All that was taken care of promptly so not a big deal. Never had any problem with parking and we had a large suv. Plenty of spaces though tight. Getting elevators figured out was a bit funky. They had food available but we never saw anyone eat there. Pretty good restaurant right next door and we ate there twice. Location is convenient to drive into dc,, Arlington cemetery, etc. Overall we enjoyed the stay.
Bodde här 3 nätter i mars 2024
Svar från Darryl 18 mars 2024
Thank you so much for your honest feedback and I am truly sorry your stay with us wasn't so pleasant, I will address these issues so that we can make your next stay with us a perfect 10, thank you for choosing to stay with us.

10/10 Fantastiskt

Shiva kumar

Gillade: Renlighet, personal och service och boendets skick och faciliteter
Nice property for families to stay.
Bodde här 6 nätter i mars 2024
Svar från Darryl 18 mars 2024
Thank you so much for your amazing rating and feedback, please come back and visit us soon.

4/10 Dåligt

Martin

Gillade inte: Personal och service och boendets skick och faciliteter
Shower had no shampoo or conditioner, lobby attendant was very incompetent. Parking garage ramp is very steep and garage is sketchy. Overall, poor quality hotel. Stay elsewhere
Bodde här 1 natt i mars 2024
Svar från Darryl 5 mars 2024
I am sorry to hear that you did not enjoy your stay with us, I will look into this and how can I make it right for you?

8/10 Bra

Lisa

Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
There should be a light above the sink in the bathroom so you can put on your makeup instead of standing in a shadow. Trash should be collected daily
Bodde här 2 nätter i februari 2024
Svar från Darryl 3 mars 2024
Thank you so much for your ratings and feedback I will share this with the team and this is very helpful information, please come back to visit us soon.

10/10 Fantastiskt

Sam

Bodde här 3 nätter i februari 2024
Svar från Darryl 23 mars 2024
Thank you so much for your amazing rating, please come back and visit us soon.

10/10 Fantastiskt

Martin

Reste i grupp
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Tout etait parfait!
Bodde här 4 nätter i februari 2024
Svar från Darryl 23 feb. 2024
We appreciate your rating, business and feedback. I am happy you had a perfect stay with us, hope to see you very soon.

4/10 Dåligt

Paul

Reste med sin partner, Reste med husdjur
Gillade: Renlighet, bekvämligheter och boendets skick och faciliteter
Gillade inte: Personal och service
I usually like Hilton Family Hotels. THIS one, the front desk clerk at check in, very unhelpful, probably because she didn't speak english. Couldn't be bothered to log in my Hilton Honors number. Check in was also inconvenient because hidden side entry. With cars parked in front of the door, for long periods, nobody around, just cars. Breakfast was staffed with wait staff that didn't give a crap about anything. Took nearly an hour to get a bowl of fruit and two cups of coffee. And they tried to charge me the full buffet $16. Plus when I asked for the check, they disappeared, then a few minutes later came back to every table but mine, then disappeared again. Won't stay there again. On a brighter note, the morning check out lady, spoke english. And she got my Hilton Honors entered, and was very nice and helpful. Everything was fine except the other employees.
Bodde här 1 natt i februari 2024
Svar från Darryl 20 feb. 2024
Thank you for staying with us, I do apologize for the language barrier and the experience you had during breakfast, I will look into this matter and please consider staying with us again so that we can make it right for you.

10/10 Fantastiskt

Peter W

Reste med sin partner
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Would stay again
Bodde här 1 natt i februari 2024
Svar från Darryl 12 feb. 2024
Thank you so much for you amazing rating, please come back and visit us again soon.

4/10 Dåligt

Fei

Reste med familjen
Gillade: Renlighet och personal och service
Gillade inte: Bekvämligheter och boendets skick och faciliteter
They charge daily parking but a parking space is not guaranteed. We arrived Friday night and stayed until Tuesday, parking garage at weekend is full and we didn’t have a space to park even we paid the daily parking fee.
Bodde här 3 nätter i december 2023
Svar från Darryl 12 feb. 2024
I do apologize for the parking issues you may have had during your stay with us, please come back and visit us again so that we can make it right for you.

6/10 Okej

Paola, Suffolk

Reste med sin partner
Gillade: Renlighet
Gillade inte: Boendets skick och faciliteter
Outdated furniture, simple room with low ceilings and just the essential Clean but noisy heating system
Bodde här 1 natt i februari 2024
Svar från Darryl 4 feb. 2024
Hello, thank you for your feedback, this information that you shared will help us with making improvements, please come back and visit us so that we can make it right for you.

10/10 Fantastiskt

Alicia, Sandy

Reste med sin partner
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Great place to stay.
Bodde här 3 nätter i december 2023
Svar från General Manager 1 feb. 2024
Dear Alicia,Thank you for your five-star review. We're delighted you had a great experience at Hilton Garden Inn Arlington Courthouse Plaza. We strive to provide our guests with a comfortable and enjoyable environment, and it's wonderful to know we succeeded. We look forward to welcoming you back for another pleasant stay in the future.Best Regards,General Manager

10/10 Fantastiskt

John

Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
.
Svar från Darryl 20 jan. 2024
Thank you so much for your amazing rating, please come back and see visit us again soon.

10/10 Fantastiskt

Thomas

Reste i grupp
Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Bodde här 2 nätter i januari 2024
Svar från Darryl 15 jan. 2024
Thank you so much for your rating, please come back and visit soon.

6/10 Okej

Sophia

Reste i grupp, Reste med sin partner
Gillade: Renlighet
Gillade inte: Personal och service
Parking was horrible. We paid for parking and there was absolutely no spots. They didn’t even offer to comp back for the parking we didn’t get.
Bodde här 3 nätter i december 2023
Svar från Darryl 10 jan. 2024
Thank you for your feedback and rating, I will look into this matter so that we can better your stay next time.

8/10 Bra

sandra A

Reste med sin partner
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Bodde här 3 nätter i januari 2024
Svar från Darryl 9 jan. 2024
Thank you so much for your rating, please come back to visit us soon.

10/10 Fantastiskt

Charles

Gillade: Personal och service, boendets skick och faciliteter och rummets bekvämlighet
Visita rápida a Washington
Hotel muy cerca del la estación del metro, por lo que te puedes mover fácilmente a otros puntos de la ciudad. Le hace falta un poco de mantenimiento al hotel, pero es adecuado para descansar y conocer Washington.
Bodde här 3 nätter i december 2023
Svar från Darryl 9 jan. 2024
Thank you so much for your rating and feedback, please come back and visit us soon. I would like to hear more about the maintenance work that is needed.

10/10 Fantastiskt

Karla

Bodde här 5 nätter i december 2023
Svar från Darryl 9 jan. 2024
Thank you so much for your amazing rating, please come back and visit us soon.

10/10 Fantastiskt

Thomas

Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Bodde här 5 nätter i december 2023
Svar från Darryl 9 jan. 2024
I am very happy that you enjoyed your stay with us, please come back and visit us when you’re back in town.

8/10 Bra

Antonietta

Bodde här 11 nätter i december 2023
Svar från Darryl 9 jan. 2024
Thank you for staying with us and giving us a good rating, I hope that the next visit you have with us, we can get a 5 out of a 5 by meeting your standards.

6/10 Okej

Ginette

Reste med sin partner
Gillade: Personal och service och boendets skick och faciliteter
Gillade inte: Renlighet
El tema de la limpieza fue muy deficiente pedimos hablar con el gerente y no lo logramos
Bodde här 7 nätter i december 2023
Svar från Darryl 7 jan. 2024
Thank you for staying with us, I do apologize for the housekeeping issue, I will look into this matter, please come back and visit us, so that we can make it right for you.

2/10 Väldigt dåligt

Ron

Bodde här 3 nätter i december 2023
Svar från Darryl 7 jan. 2024
Thank you for staying tight us, may I ask what we could of done better?

10/10 Fantastiskt

Thomas

Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Bodde här 3 nätter i december 2023
Svar från Darryl 7 jan. 2024
Thank you so much for your amazing rating, please come back and visit us when you’re back in town.

10/10 Fantastiskt

Noah

Reste med sin partner
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Bodde här 3 nätter i december 2023
Svar från Darryl 4 feb. 2024
Thank you so much for your GREAT! rating, please come back soon and visit us.

6/10 Okej

Melania

Bodde här 4 nätter i december 2023
Svar från Darryl 2 jan. 2024
Thank you so much for your rating, please let us know what we could have done better?

10/10 Fantastiskt

Haydee J

Reste med sin partner, Reste med husdjur
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
I think the bed should be change every day
Bodde här 4 nätter i december 2023
Svar från General Manager 28 dec. 2023
Dear Haydee,It was a pleasure to welcome you to Hilton Garden Inn Arlington Courthouse Plaza, and we are thrilled to receive your five-star review. Please know that our housekeeping is happy to change the bedding daily; we simply ask that you make our front desk aware of your request. We hope that otherwise, you enjoyed all we have to offer and will be joining us again on future visits to the area.Kind Regards,General Manager

10/10 Fantastiskt

Pedro

Bodde här 1 natt i december 2023
Svar från Darryl B. 22 dec. 2023
Thank you so much for your rating, please come back and see us soon.

10/10 Fantastiskt

qin

Bodde här 3 nätter i december 2023
Svar från Darryl B. 22 dec. 2023
Thank you so much for your rating, please come back and see us soon.

6/10 Okej

Michael

Gillade: Renlighet och rummets bekvämlighet
Not so great
Our last stay wasn’t the best but it wasn’t the worst. I don't think I'll be staying here again and wouldn’t recommend it. Here are some points: Cons: • Elevator not working right. You would press the floor button and nothing would happen. Even after pushing repeate3dly and hard still nothing. At one point we just got out and used the stairs • Showers are tiny! I’m 6’2” and my shoulders were tight from wall to glass door. A little uncomfortable. • Bathroom small in general. It was hard to close the door if you were standing in the bathroom. • The toilets o used a “Flushmate Pressure Assist” system (or similar pressure-assisted toilet) and it was extremely loud. We heard rooms on both sides of us flushing at all hours of the night. o had to wait 10 minutes between flushes for the pressure to build up. • Table/desk in our room had a broken leg. If you bumped it the leg would fall off. • Stiff bed • Have to pay $26/night to park at the hotel you are staying at!! Pros: • Close to the Courthouse Metro Station for quick access to downtown DC and Smithsonian. • Great food options and bakeries within walking distance.
Bodde här 3 nätter i december 2023
Svar från General Manager 15 dec. 2023
Dear Michael,Your feedback is valued, and we thank you for reaching out to share your concerns. Rest assured, our team will seize any opportunity to improve, as guest satisfaction is very important. Your comments about the elevator and bathroom will be shared with our maintenance team right away to ensure everything is working as it should. However, we are pleased that our location was ideal for exploring the area. Thank you again, and we hope you will reconsider staying with us on your next visit to Arlington. Best Regards,General Manager

8/10 Bra

Matthew

Affärsresenär
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Quiet
Bodde här 2 nätter i december 2023
Svar från General Manager 12 dec. 2023
Dear Matthew,We appreciate you taking the time to leave a review about your recent stay. We're glad to know you enjoyed your visit with us and that we were able to meet your expectations. Thank you, and safe travels! Best Regards,General Manager

10/10 Fantastiskt

Ryan

Reste med familjen
Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Friendly staff, comfortable beds, quiet and clean
Bodde här 1 natt i december 2023
Svar från General Manager 5 dec. 2023
Dear Ryan,Thank you for allowing Hilton Garden Inn Arlington Courthouse Plaza to host your recent stay. It's wonderful to hear we were able to deliver a positive experience and that you appreciated our clean, quiet, and comfortable accommodations, as well as the friendly hospitality our team provided. We're grateful for your kind comments, and we hope to have the pleasure of your company the next time you're in the area.Kind Regards,General Manager

10/10 Fantastiskt

Lisa

Reste med sin partner
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
This is as great option if the DC hotel prices spike. Just two metro stops from DC proper and in a completely walkable area with plenty of restaurants.
Bodde här 2 nätter i november 2023
Svar från General Manager 21 nov. 2023
Dear Lisa,Thanks for your glowing review of Hilton Garden Inn Arlington Courthouse Plaza. We appreciate your compliments about our convenient location and are glad you enjoyed your stay. Come back and see us anytime! Safe travels to you.Kind Regards,General Manager