Reception

Recensioner av Hotel Lombardy

4 out of 5
Hotel Lombardy
2019 Pennsylvania Ave Nw, Washington, DC

Recensioner

9,0

Underbart

10 - Fantastiskt i betyg. 702 av 1087 recensioner" "
8 - Bra i betyg. 265 av 1087 recensioner" "
6 - Okej i betyg. 80 av 1087 recensioner" "
4 - Dåligt i betyg. 27 av 1087 recensioner" "
2 - Väldigt dåligt i betyg. 13 av 1087 recensioner" "

9,4/10

Renlighet

9,6/10

Personal och service

8,4/10

Bekvämligheter

8,8/10

Boendets skick och faciliteter

8,6/10

Hållbarhet

Recensioner

10/10 Fantastiskt

Verifierad resenär

Reste i grupp
Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Bodde här 3 nätter i oktober 2023
Svar från Sherane 23 okt. 2023
Good afternoon - Thank you for the positive and high rating, we greatly appreciate it.

8/10 Bra

Verifierad resenär

Gillade: Rummets bekvämlighet
Bodde här 1 natt i september 2022
Svar från Sherane 28 sep. 2022
Good morning - Thank you for the positive rating. We appreciate it.

8/10 Bra

Marcus

Affärsresenär
Gillade: Renlighet och personal och service
Bodde här 1 natt i november 2021
Svar från Sherane 7 nov. 2021
Good morning - Thank you for the positive rating. We appreciate it!

10/10 Fantastiskt

Christopher

Affärsresenär
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Good location. Nice old-fashioned feel
Bodde här 1 natt i maj 2024

8/10 Bra

Daniel

Affärsresenär
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
.
Bodde här 5 nätter i maj 2024
Svar från Sherane 23 maj 2024
Good morning - Thank you for the positive rating. We appreciate it.

10/10 Fantastiskt

Paul

Reste med familjen
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Proximity to GWU makes it an automatic for visiting parents. Hotel is beautiful, old school, the rooms are large and the bathrooms have the best showers. The Four Five Coffee shop moved in two doors down which only makes staying at the hotel better. The hotel staff are all excellent, caring, and personally engaged to ensure a comfortable stay. Skip the onsite restaurant as there are plenty of much better options within easy walking distance (North Italia, Toryumon, Tatte, Circa).
Bodde här 1 natt i maj 2024

6/10 Okej

Patrick, Stamford

Affärsresenär
Gillade: Personal och service
Gillade inte: Boendets skick och faciliteter
The checkin staff was very friendly and helpful, and the hotel is in a great location, but the rooms were very outdated and musty. The air conditioner was also very loud and did not work well.
Bodde här 2 nätter i april 2024
Svar från Sherane 10 maj 2024
Thank you for your valuable feedback! We're delighted to hear that you found our check-in staff friendly and helpful, and that you appreciated our hotel's great location. However, we're sorry to learn that your experience with the rooms fell short of expectations. Your concerns about the outdated decor, mustiness, and noisy air conditioner are duly noted. We're committed to continuously improving our facilities and services, and your comments will be shared with our team for immediate attention. Your satisfaction is important to us, and we hope to have the opportunity to provide you with a more comfortable stay in the future.

8/10 Bra

Robin

Reste i grupp
Location. Friendly valets, quiet
Bodde här 2 nätter i maj 2024
Svar från Sherane 8 maj 2024
Good evening - We are so very pleased you loved our location, the friendly bell-staff and our quiet environment. We are so very pleased you enjoyed your stay and will be back again soon for another visit.

10/10 Fantastiskt

Lisa

Reste i grupp
Gillade: Renlighet, personal och service och bekvämligheter
Gillade inte: Boendets skick och faciliteter
Very historical but had issues with the bathtub
Bodde här 2 nätter i mars 2024

10/10 Fantastiskt

Mark

Reste med sin partner
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
From check in to check out this was a joy. The lounge had a very Cheers feel, walking in you felt eyes turn to new person, but felt comfortable after a bit. Room was comfortable, bed/pillows were great. Food hall across the street, metro stop a block away. Easy walk to White House and National Mall.
Bodde här 5 nätter i april 2024
Svar från Sherane 1 maj 2024
We're delighted you enjoyed your stay from start to finish! It's wonderful to hear that our lounge provided a welcoming atmosphere akin to Cheers. Your comfort is our priority, and we're pleased you found the room and amenities satisfactory. It's fantastic that you could explore the nearby attractions easily. We hope to welcome you back soon for another enjoyable experience!

10/10 Fantastiskt

manuel

Bodde här 4 nätter i februari 2024
Svar från Sherane 23 maj 2024
Good morning - Thank you for the positive rating. We appreciate it.

10/10 Fantastiskt

Yasmine

Reste med sin partner
Gillade: Renlighet, personal och service och boendets skick och faciliteter
It was a very cozy boutique hotel; lots of charm! The staff was very friendly and approachable. If I had one minor issue it would be the in-room coffee was not good at all. Cafe Valet needs to retire! Luckily, there was a great coffee place a few doors down from the hotel. My husband and I would definitely stay there again.
Bodde här 3 nätter i april 2024
Svar från Sherane 1 maj 2024
Thank you for sharing your experience! We're thrilled you found our boutique hotel cozy and charming. We'll definitely take your feedback on the in-room coffee into account for improvement. We're glad you discovered a great coffee spot nearby and hope to welcome you and your husband back soon!

10/10 Fantastiskt

Bobbi

Reste med familjen
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Historic hotel with rooms to match! The staff was excellent - every single person from the doorman/valet who welcomed us, W…, to the young gentleman at the reception desk twice, the lady on the 10th floor house cleaning and second doorman - all superb. The bed was comfy and room was clean. Loved the view and windows, shades. Kitchen was funky and not used but there and fine. We will be back! Thank you very very much!
Bodde här 2 nätter i april 2024
Svar från Sherane 29 apr. 2024
We're thrilled to hear about your wonderful experience at our historic hotel! It warms our hearts to know that every member of our team contributed to making your stay exceptional. Your compliments on our comfortable rooms and attentive staff mean the world to us. We can't wait to welcome you back for another memorable stay. We will be sure to share you lovely comments with the staff. Thank you for choosing us!

10/10 Fantastiskt

Thomas

Bodde här 3 nätter i april 2024
Svar från Sherane 23 maj 2024
Good morning - Thank you for the positive feedback. We appreciate it.

10/10 Fantastiskt

Margaret

Bodde här 3 nätter i april 2024
Svar från Sherane 23 maj 2024
Good morning - Thank you for the positive rating. We greatly appreciate it.

10/10 Fantastiskt

Harvey

Gillade: Renlighet och personal och service
Bodde här 1 natt i april 2024

8/10 Bra

Jon

Reste med familjen
Gillade: Renlighet, personal och service och boendets skick och faciliteter
Perfect location next to GW University. Very friendly and accommodating staff. We would definitely return.
Bodde här 2 nätter i april 2024
Svar från Sherane 29 apr. 2024
Thank you for your kind words! We're delighted you enjoyed our prime GW University location and our friendly staff. We look forward to welcoming you back soon!

10/10 Fantastiskt

Ilgaz

Bodde här 1 natt i april 2024
Svar från Sherane 23 maj 2024
Good morning - Thank you for the positive rating. We appreciate it.

10/10 Fantastiskt

Paul

Gillade: Renlighet, personal och service och boendets skick och faciliteter
Bodde här 2 nätter i april 2024
Svar från Sherane 23 maj 2024
Good morning - Thank you for the positive feedback. We appreciate it.

8/10 Bra

Michael

Reste med sin partner
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Classic hotel; former apartment building. The windows open! Kitchen with sink and refrigerator provided. Very comfortable, large rooms. Kind and helpful staff. Perfect location. Get a street view room!
Bodde här 4 nätter i april 2024
Svar från Sherane 29 apr. 2024
We're thrilled you appreciated the unique charm of our historic building and enjoyed the spacious rooms with functional amenities. Our team is dedicated to ensuring a comfortable stay for every guest. Thank you for highlighting our perfect location—we agree, the street view rooms offer a fantastic experience! We look forward to welcoming you back for another memorable stay.

8/10 Bra

Brenda, Westwood Hills

Gillade: Renlighet, personal och service och boendets skick och faciliteter
Great stay.
Bodde här 2 nätter i mars 2024
Svar från Sherane 26 apr. 2024
Awesome! We are super excited you had a great stay with us. Do visit again soon.

4/10 Dåligt

GULNAR

Reste med familjen
Gillade inte: Bekvämligheter och boendets skick och faciliteter
Everything in the room is very old. Bathroom has weird bath tub. Bath tub’s surface looks like balance ball. It is moving. First time I saw such a thing. I felt I am going to fall couple times.
Bodde här 4 nätter i april 2024
Svar från Sherane 18 apr. 2024
We appreciate your feedback and apologize for any inconvenience caused by the condition of the room. Safety and comfort is our priority.Rest assured, we'll address the issues you've mentioned promptly to ensure a comfortable stay for future guests.Thank you for bringing this to our attention, and we hope to have the opportunity to welcome you back for a more satisfying experience.

10/10 Fantastiskt

Kathryn

Reste med familjen
Gillade: Renlighet, personal och service och boendets skick och faciliteter
They staff were lovely and upgraded our room to a beautiful suite with ample space and comfortable beds. The room was beautiful and quiet.
Bodde här 3 nätter i april 2024
Svar från Sherane 15 apr. 2024
Thank you so much for your appreciation! We're thrilled to hear that you enjoyed your upgraded suite and had a comfortable and peaceful stay with us. Our team takes great pride in providing excellent service, and we're grateful for your kind words. We look forward to welcoming you back soon!

10/10 Fantastiskt

Jeanette

10/10 Fantastiskt

Damon

Reste med familjen
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Classic and sophisticated hotel in an excellent location. The bar was also a highlight. Blown away with how affordable it was. Excellent location too, just a few blocks from the White House and the National Mall.
Bodde här 2 nätter i april 2024
Svar från Sherane 15 apr. 2024
Thank you for your kind words! We're thrilled to hear that you enjoyed your stay at our classic and sophisticated hotel, and that you found our bar to be a highlight. We're also glad to know that you found our rates to be affordable. Our team works hard to provide exceptional experiences for our guests, and it's wonderful to hear that we exceeded your expectations. We'll be sure to share your feedback with our staff as motivation to continue delivering excellent service. We hope to welcome you back soon!

8/10 Bra

susan

Bodde här 3 nätter i april 2024
Svar från Sherane 1 maj 2024
Good evening, we thank you for the positive rating.

10/10 Fantastiskt

Richilou Gale

Bodde här 3 nätter i april 2024
Svar från Sherane 1 maj 2024
Good evening - Thank you for the positive rating.

10/10 Fantastiskt

Mark

Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
very nice people
Bodde här 1 natt i april 2024
Svar från Sherane 15 apr. 2024
We're so glad you found our team to be very nice! It's our pleasure to ensure your stay is welcoming and comfortable. Thank you for your kind words, and we hope to have the opportunity to welcome you back soon!

10/10 Fantastiskt

kevin

Bodde här 2 nätter i april 2024
Svar från Sherane 1 maj 2024
Good evening - Thank you for the positive rating, we appreciate it.

10/10 Fantastiskt

Franklin

Reste med sin partner
Gillade: Personal och service, bekvämligheter och boendets skick och faciliteter
Loved our stay recommended
Bodde här 2 nätter i april 2024
Svar från Sherane 15 apr. 2024
Thank you for your appreciation! We're thrilled you enjoyed your stay and would recommend us. Your satisfaction means the world to us. We look forward to hosting you again soon at Hotel Lombardy!

8/10 Bra

Lindley

Reste med familjen
Gillade: Renlighet, personal och service och boendets skick och faciliteter
I would have preferred the hotel to have a bigger lobby area and would have preferred it to have been more updated. It is a lovely hotel, but the design is very antique.
Bodde här 4 nätter i mars 2024
Svar från Sherane 15 apr. 2024
Thank you for your valuable feedback. We appreciate your input regarding the lobby size and design preferences. While we cherish our hotel's historic charm, we understand the desire for modern updates. Your insights will be shared with our team for consideration in our future enhancements. We hope to welcome you back for an improved experience soon.

10/10 Fantastiskt

Carmela

Gillade: Renlighet, personal och service och boendets skick och faciliteter
The hotel was lovely, historic and with old world charm. The staff were wonderful and helpful especially Wilfredo, the front door man and reception desk staff. Great location, close to where we wanted to go. Nice restaurants nearby. Restaurant has good food as well. We had a wonderful stay at the hotel.
Bodde här 1 natt i mars 2024
Svar från Sherane 15 apr. 2024
Thank you for your kind words! We're thrilled you appreciated the historic charm of our hotel and the exceptional service provided by our staff, particularly Wilfredo and our reception team. We will be sure to share this fantastic feedback with him. It's wonderful to hear you enjoyed our convenient location and nearby dining options. We're delighted you had a wonderful stay with us, and we look forward to welcoming you back for another memorable experience soon!

10/10 Fantastiskt

Carroll

Affärsresenär
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Lovely, quiet and clean and charming. Loved it!
Bodde här 1 natt i mars 2024
Svar från Sherane 15 apr. 2024
We're delighted you enjoyed your stay with us! Your satisfaction means the world to us, and we're thrilled you found our hotel lovely, quiet, and charming. Thank you for choosing us, and we hope to welcome you back again soon!

10/10 Fantastiskt

barbara, west hartford

Reste med familjen
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
The hotel had unbelievable old world charm from the physical architecture of the building to the furnishing in the rooms, and especially to the attentiveness of the staff. The porter was wonderful and helping with luggage, reception was efficient, café for breakfast was convenient and good. Location is walking distance to a lot of things and very close to two different metro stops.
Bodde här 4 nätter i april 2024
Svar från Sherane 15 apr. 2024
Thank you for your glowing review! We're thrilled you appreciated the timeless charm of our architecture, room furnishings, and the dedication of our staff. Our porter, reception team, and café staff are committed to ensuring a seamless and enjoyable stay. It's wonderful to hear you found our location convenient for exploring the city, with easy access to nearby attractions and metro stops. We hope to welcome you back for another memorable experience soon!

10/10 Fantastiskt

CARLOS ALFREDO

Reste med familjen
Gillade: Renlighet, personal och service och bekvämligheter
Excelente ubicación, un poco caro para lo sencillo del hotel, pero muy limpio, Y reitero la ubicación lo vale.
Bodde här 4 nätter i mars 2024
Svar från Sherane 8 apr. 2024
¡Gracias por tus comentarios! Estamos encantados de que haya disfrutado de nuestra ubicación privilegiada y haya apreciado la limpieza de nuestro hotel. Si bien entendemos las preocupaciones sobre los precios, nos esforzamos por ofrecer valor a través de la limpieza y la conveniencia. Su satisfacción es nuestra prioridad y esperamos darle la bienvenida nuevamente para otra excelente estadía.

10/10 Fantastiskt

Connor

Bodde här 3 nätter i april 2024
Svar från Sherane 29 apr. 2024
Good afternoon - Thank you for the positive feedback. We appreciate it.

8/10 Bra

Bryon

Gillade: Renlighet, personal och service och boendets skick och faciliteter
Bodde här 2 nätter i mars 2024
Svar från Sherane 8 apr. 2024
Good morning - Thank you for the highest rating, we greatly appreciate it.

10/10 Fantastiskt

Amy, Stone Harbor

Gillade: Renlighet, personal och service och boendets skick och faciliteter
Hotel staff was awesome
Bodde här 1 natt i april 2024
Svar från Sherane 8 apr. 2024
Good evening - Thank you for the wonderful and kind words regarding the staff. We are so very thrilled all worked well for your visit. We will be sure to share your comments with the team.

10/10 Fantastiskt

Tami

Affärsresenär
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Charming
Bodde här 2 nätter i mars 2024
Svar från Sherane 4 apr. 2024
Good evening - Thank you for the positive rating, we are thrilled your found our hotel to be charming.

10/10 Fantastiskt

Bonnie

Reste med familjen
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
The staff was very friendly and helpful and the location was great. I especially enjoyed that the hotel is on the National Historic Registry.
Bodde här 4 nätter i mars 2024
Svar från Sherane 4 apr. 2024
We're delighted to hear that you enjoyed your stay with us and appreciated our friendly staff and great location. It's wonderful that you found value in our hotel's designation on the National Historic Registry. Thank you for choosing to stay with us, and we look forward to welcoming you back again soon!

10/10 Fantastiskt

Catherine

Gillade: Renlighet, personal och service och boendets skick och faciliteter
Bodde här 1 natt i mars 2024
Svar från Sherane 3 apr. 2024
Good evening - Thank you for the positive rating. We greatly appreciate it.

10/10 Fantastiskt

Dannielle

Reste med familjen
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
We loved the location, courteous staff, clean, comfortable rooms. An all around wonderful stay!
Bodde här 2 nätter i mars 2024
Svar från Sherane 4 apr. 2024
We're delighted to hear that you had a wonderful stay with us, enjoying our prime location, courteous staff, and comfortable rooms. Your appreciation means a lot to us, and we can't wait to welcome you back for another fantastic experience.

10/10 Fantastiskt

Christine

Gillade: Renlighet, personal och service och boendets skick och faciliteter
Very nice place. We enjoyed our stay and everyone was nice and friendly and helpful.
Bodde här 1 natt i mars 2024
Svar från Sherane 4 apr. 2024
We're grateful for your kind words and thrilled that you enjoyed your stay with us. Your positive feedback about our staff's friendliness and helpfulness is truly appreciated. We'll make sure to share your comments with our team, as they strive to provide exceptional service to every guest. We hope to welcome you back soon!

8/10 Bra

Pulkit

Reste med familjen
Gillade: Renlighet
Hotel building is a bit old. There is not much to do at the property. If you are just looking to sleep, feel free to book it. Room including the bathroom was clean. Staff was not welcoming. Didnt greet us nicely at the front desk. Seems like they dont want to be hospital but thats okay as long as they are doing their job.
Bodde här 1 natt i mars 2024
Svar från Sherane 1 apr. 2024
We're truly sorry to hear about your disappointment. While our building may be older, we take great pride in maintaining cleanliness throughout. It's disheartening to hear about your experience with our staff; please accept our sincerest apologies. Your feedback is invaluable, and we'll address this issue to ensure better hospitality in the future.

10/10 Fantastiskt

Kent

Reste med sin partner
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
super friendly staff, great location
Bodde här 2 nätter i mars 2024
Svar från Sherane 1 apr. 2024
We're incredibly grateful for your kind words! Our team strives to ensure your experience is nothing short of fantastic. And we're thrilled you enjoyed our convenient location too. Looking forward to continuing to exceed your expectations!

10/10 Fantastiskt

Sylvia

Gillade: Renlighet, personal och service och boendets skick och faciliteter
Bodde här 4 nätter i mars 2024
Svar från Sherane 1 apr. 2024
Good morning - we are very appreciative of the positive ranking.

8/10 Bra

R.U.M

Bodde här 1 natt i mars 2024
Svar från Sherane 26 apr. 2024
Good afternoon - Thank you for the positive rating. We appreciate it.

8/10 Bra

Lara

Gillade: Renlighet, personal och service och boendets skick och faciliteter
Bodde här 3 nätter i mars 2024
Svar från Sherane 1 apr. 2024
Good morning - Thank you for the positive review.

8/10 Bra

Jeffrey

Gillade: Renlighet, personal och service och boendets skick och faciliteter
Bodde här 1 natt i mars 2024
Svar från Sherane 1 apr. 2024
Good morning - Thank you for the positive review.

10/10 Fantastiskt

thong

Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
The hotel is right in the center of D.C; easy access to the National Malls. Staff is very friendly, and the little on-site restaurant is good
Bodde här 5 nätter i mars 2024
Svar från Sherane 29 mars 2024
We're thrilled you enjoyed your stay! Our central location near the National Mall offers convenience for exploring. Thank you for recognizing our friendly staff and the quality of our on-site restaurant. Your feedback means a lot to us, and we hope to welcome you back for another great experience soon!