Dear Anonymous, Thank you, first of all, for choosing the Mayflower Inn & Spa and, secondly, for taking the time to write a review. Guest feedback is very important to us, so we are especially appreciative of your comments. Our team alway strives very hard to create memorable experiences for our guests and, when we are able to do so, it is very rewarding. We are delighted to know that you enjoyed your room, our grounds and, most especially, found our team to be welcoming and attentive to your needs. We hope we may look forward to welcoming you back in the not too distant future when you might be able to enjoy more of our health and wellness activities. Sincerely, Monica Neumann General Manager Mayflower Inn & Spa

Dear Doug, Thank you, first of all, for choosing Mayflower Inn & Spa and, secondly, for taking the time to write a review. Guest feedback is very important to us, so we are especially appreciative of you kind comments. Our team always strives very hard to create memorable experiences for our guests. When we are able to do so, it is most gratifying. We are delighted to know that such was your experience. We hope that we may look forward to welcoming you back again to the Mayflower in the not too distant future. Sincerely, Monica Neumann General Manager Mayflower Inn & Spa

Dear Guest, Thank you, first of all, for choosing Grace Mayflower Inn & Spa and, secondly, for taking the time to write a review. Customer feedback is extremely important to us, so we especially appreciate and value your comments. We are delighted to know that you had a "great" stay. Our team always tries very hard to insure memorable experiences for our guests and, when we are able to do so, it is very gratifying. We hope that we may look forward to welcoming you back in the not too distant future. If ever I can be of personal assistance with reservations, I hope you will not hesitate to call me directly. It would be my pleasure to be of service. Again, thank you for choosing Grace Mayflower Inn & Spa. Sincerely, Monica T. Neumann General Manager Grace Mayflower Inn & Spa

Dear James, Thank you, first of all, for choosing Grace Mayflower Inn & Spa and, secondly, for taking the time to write a review. Guest feedback is very important to us, so we are particularly appreciative of your comments. We are delighted to know that you enjoyed our area, our property and grounds, nestled in 58 acres in the beautiful Litchfield Hills of northwestern Connecticut, as well as our many nearby hiking trails. We hope that we may look forward to welcoming you back in the not too distant future. If ever I can be of assistance with reservations, I hope you will not hesitate to contact me directly. It would be my pleasure to be of service. Thank you, again, for choosing Grace Mayflower Inn & Spa. Sincerely, Monica T. Neumann General Manager Grace Mayflower Inn & Spa

Dear Jonathan, Thank you, first of all, for choosing Grace Mayflower Inn & Spa and, secondly, for taking the time to write a review. Guest feedback is very important to us, so we are especially appreciative of your comments. So sorry that you were here when our computer system went down. It was a challenging time, indeed, and we appreciate your patience. Likewise, we are sorry to hear that our food fell short of expectations and that you were disappointed in the condition of our cottages in regard to exterior painting and to our pool with missing tiles. We are looking forward to the commencement of a capital expense budget that will address many of these issues. We hope that we may look forward to welcoming you back to Grace Mayflower Inn & Spa in the not too distant future. If ever I can be of personal assistance with reservations, I hope that you will not hesitate to call me directly, as it would be my pleasure to be of service. Thank you, again, for choosing Grace Mayflower Inn & Spa. Sincerely, Monica T. Neumann General Manager Grace Mayflower Inn & Spa