Exteriör

Recensioner av Sofitel Washington DC Lafayette Square

5 out of 5
Sofitel Washington DC Lafayette Square
806 15th Street NW, Washington, DC

Recensioner

9,0

Underbart

10 - Fantastiskt i betyg. 643 av 1000 recensioner" "
8 - Bra i betyg. 211 av 1000 recensioner" "
6 - Okej i betyg. 86 av 1000 recensioner" "
4 - Dåligt i betyg. 31 av 1000 recensioner" "
2 - Väldigt dåligt i betyg. 29 av 1000 recensioner" "

9,2/10

Renlighet

9,0/10

Personal och service

8,2/10

Bekvämligheter

8,8/10

Boendets skick och faciliteter

8,8/10

Hållbarhet

Recensioner

10/10 Fantastiskt

Verifierad resenär

Reste med familjen
Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Bodde här 4 nätter i december 2021
Svar från The Sofitel D.C. Team 7 jan. 2022
thank you for your review. We hope to welcome you back to the Sofitel next time you are in DC

10/10 Fantastiskt

Claire

Reste med familjen
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Beautiful hotel with nice restaurant and friendly helpful staff in good location
Bodde här 4 nätter i april 2024
Svar från Veronique Stalport Director of Operations 30 apr. 2024
Dear Claire, thank you for your kind words about our beautiful hotel, nice restaurant, and friendly staff in a good location. We are delighted to hear that you enjoyed your stay with us. Looking forward to welcoming you back soon.

10/10 Fantastiskt

lisa

Reste med sin partner
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Great location to stay in Washington DC
Bodde här 4 nätter i april 2024
Svar från The Sofitel Team 29 apr. 2024
Dear Lisa, we are pleased to hear that you enjoyed our great location in Washington DC. We look forward to welcoming you back at Sofitel Washington DC Lafayette Square.

8/10 Bra

Leaman and Teresa

Gillade: Renlighet, bekvämligheter och boendets skick och faciliteter
Gillade inte: Personal och service
Very nice hotel in a very convenient location. However, the room attendant and restaurant/bar staff were not attentive, long waits and food quality suspect.
Bodde här 2 nätter i april 2024
Svar från Veronique Stalport - Director of Operations 29 apr. 2024
Bonjour,Thank you for taking the time to share your feedback about your recent stay with us. We are delighted to hear that you found our hotel to be very nice and conveniently located. However, we sincerely apologize for any shortcomings you experienced with our room attendant and restaurant/bar staff.Providing attentive and efficient service is paramount to us, and we regret that we did not meet your expectations in this regard. We will address your concerns with our team members to ensure that they are more attentive and responsive to guests' needs, including reducing wait times and maintaining high food quality standards.We hope to have the opportunity to welcome you back in the future and provide you with an exceptional stay that reflects the high standards we aim to uphold.Thank you once again for sharing your feedback.Warm regards,

10/10 Fantastiskt

Dora

Staff very friendly and helpful. Room clean and very comfortable - very nice hotel. Will definitely return and definitely recommend.
Bodde här 2 nätter i april 2024
Svar från Veronique Stalport - Director of Operations 22 apr. 2024
Dear Dora, we are delighted to hear that you found our staff friendly and helpful, and enjoyed the clean and comfortable room. We look forward to welcoming you back and appreciate your recommendation. Warm regards,

10/10 Fantastiskt

Flora

Reste med familj och småbarn
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Its in great location, the staff super friendly. The food was great. I loved the bed it was very comfortable
Bodde här 2 nätter i april 2024
Svar från Veronique Stalport - Director of Operations 22 apr. 2024
Dear Flora, thank you for your kind review. We are delighted to hear that you enjoyed our convenient location, friendly staff, great food, and comfortable beds. We look forward to welcoming you back soon. Best regards,

10/10 Fantastiskt

Katherine, Tolland

Reste med familj och småbarn
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
The staff was friendly and welcoming to our family even with a late arrival. Our room was beautiful and spacious for the four of us. The location is perfect for exploring the city and the museums. We will stay there again! Thank you for a wonderful experience.
Bodde här 5 nätter i april 2024
Svar från Karla 15 apr. 2024
Dear Katherine,Thankyou for the wonderful review! We are so happy to read that you enjoyed the room, our fantastic location, and most importantly, our incredible team! We look forward to seeing you again.All the best,

10/10 Fantastiskt

Veronika

Reste med sin partner
Gillade: Renlighet, personal och service och boendets skick och faciliteter
This is a very nice property close to attractions and residential parts of D.C. , which worked for us since we were visiting our adult children living close by. Great place to come to after a whole day out and about.
Bodde här 2 nätter i april 2024
Svar från Karla 15 apr. 2024
Dear Veronika,We are delighted to read that you enjoyed your visit to DC and your stay at Sofitel. We look forward to welcoming you back on your next visit.Thank you,Karla

10/10 Fantastiskt

Kristine

Gillade: Personal och service
Bodde här 2 nätter i april 2024
Svar från Karla 15 apr. 2024
Dear Kristine,Thank you for the excellent rating! We are so happy that you enjoyed your stay at Sofitel DC. Hopefully this is the first of many future visits!Thank you again,Karla

10/10 Fantastiskt

Philip

Reste med sin partner
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Great staff, lovely rooms, very cozy beds! Would stay here again in a heartbeat!
Bodde här 1 natt i april 2024
Svar från Karla 11 apr. 2024
Dear Philip,Thank you so much for the wonderful review! We would be delighted to have you back again, so hopefully we will see you soon!All the best,Karla

10/10 Fantastiskt

Graco

Reste med familjen
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Close proximity to all locations.
Bodde här 3 nätter i april 2024
Svar från Veronique Stalport - Director of Operations 11 apr. 2024
Dear Graco,Thanks for the great review and feedback about our location.

10/10 Fantastiskt

Mike, Dallas

Reste i grupp
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Limited room service is a negative
Bodde här 4 nätter i april 2024
Svar från Karla 10 apr. 2024
Dear Mike,Thank you so much for the excellent rating! We hope that means you will visit us again soon.All the best,Karla

10/10 Fantastiskt

Janelle Correline

Bodde här 1 natt i april 2024
Svar från The Sofitel Team 30 apr. 2024
Dear Janelle,Thanks for the 5 stars!1

10/10 Fantastiskt

Christian

Bodde här 3 nätter i april 2024
Svar från Veronique Stalport - Director of Operations 29 apr. 2024
Dear Christian,Thanks for the great rating!

10/10 Fantastiskt

David

Bodde här 2 nätter i april 2024
Svar från The Sofitel Team 29 apr. 2024
Dear David,Thanks for the wonderful rating!

10/10 Fantastiskt

DOUGLAS

Reste med familj och småbarn
Gillade: Renlighet, personal och service och boendets skick och faciliteter
Its the oerfect place to stay. Its close enough yo wvrything, yet just far enough away that its not noisey or tourist trappy! The room was lovely and super immaculate! Plus they use Balmain products! So fun!!! The gym is nothing to be excited about at all! But its DC youre going to walk the calories off! Their in room dining was great and fast and their breakfast was DELISH!!! Super happy with this hotel!!!
Bodde här 4 nätter i april 2024
Svar från Karla 8 apr. 2024
Dear Douglas,Thank you so much for the wonderful review! We are delighted that you enjoyed your stay and saw the beautiful sights. We would love to host you again should you return to DC.All the best,Karla

10/10 Fantastiskt

Ashley, Zachary

Reste med familjen
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
.
Bodde här 4 nätter i mars 2024
Svar från The Sofitel Team 4 apr. 2024
Thanks for the 5 stars!

10/10 Fantastiskt

Patrick

Bodde här 8 nätter i mars 2024
Svar från Karla 22 apr. 2024
Dear Patrick,Thank you for giving us a perfect score! We hope that means we will welcome you back on a future visit.All the best from the Sofitel DC Team,Karla

8/10 Bra

Riley, Chattanooga

Reste med sin partner
Gillade: Personal och service, bekvämligheter och boendets skick och faciliteter
We spent a few days at the Sofitel DC in 2019, and this time we both noticed a decline in cleanliness. The hotel is nice, but could use some general updating and a focus on overall cleanliness. We had a nice stay and the staff was accommodating. Next visit to DC, however, may have us looking for another hotel, we are sad to say
Bodde här 4 nätter i mars 2024
Svar från Veronique Stalport Director of Operations 2 apr. 2024
Dear Riley,Thank you for your valuable feedback regarding your recent stay at Sofitel Washington DC Lafayette Square. We appreciate your kind words about our staff and your overall experience. Please rest assured that we take cleanliness very seriously and are continuously working on improving in this area. We hope you will consider giving us another chance to exceed your expectations on your next visit to DC. Warm regards,

6/10 Okej

Sarah

Gillade: Renlighet
Gillade inte: Bekvämligheter
The restaurant service was subpar.
Bodde här 3 nätter i mars 2024
Svar från Karla 1 apr. 2024
Dear Sarah,Thank you for taking the time to share your review. We value your constructive feedback and are working with our teams in order to continue to improve the dining experience. Thank you again for your review.Karla

6/10 Okej

Theodore

Reste med familj och småbarn
Gillade: Personal och service
Gillade inte: Bekvämligheter och boendets skick och faciliteter
Staff Attentive & helpful Dated rooms & ameninties
Bodde här 2 nätter i mars 2024
Svar från Karla 1 apr. 2024
Dear Theodore,Thank you for taking the time to write your review, we appreciate your valuable feedback and are following up on the comments you were kind enough to leave.We hope to welcome you back on a future occasion.Thank you again,Karla

10/10 Fantastiskt

Kelly

Bodde här 2 nätter i mars 2024
Svar från The Sofitel Team 22 apr. 2024
Dear Kelly,Thanks for the wonderful rating!

10/10 Fantastiskt

Theresa, Brooklyn

Reste med sin partner
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Great location and walking distance to a lot of things
Bodde här 4 nätter i mars 2024
Svar från Karla 1 apr. 2024
Dear Theresa,We are delighted to read that you enjoyed your stay with us! We hope to welcome you back on a future visit.Thank you,Karla

4/10 Dåligt

AEK

Reste med sin partner
Gillade: Personal och service
Gillade inte: Bekvämligheter och boendets skick och faciliteter
I don’t consider this to be a five star hotel. The carpet is very worn as well as the furnishings in our room.
Bodde här 2 nätter i mars 2024
Svar från Karla 1 apr. 2024
Dear AEK,Thank you for your honest feedback, please know that we take your comments with great value and are in the process of making enhancements to the rooms.We appreciate your review and hope to welcome you back in the future.Sincerely,Karla

10/10 Fantastiskt

Jonathan

Reste med familjen
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Classic boutique well done.
Bodde här 3 nätter i mars 2024
Svar från Karla 1 apr. 2024
Dear Jonathan,We are delighted that you enjoyed the hotel and our team! Thank you for the review and hope to welcome you back!All the best,Karla

6/10 Okej

Emma, garland

Reste med familjen
Gillade: Personal och service
Gillade inte: Bekvämligheter
.
Bodde här 3 nätter i mars 2024
Svar från Veronique Stalport - Director of Operations 28 mars 2024
Dear Emma,Thanks for taking the time to review your stay at the Sofitel Washington DC.

10/10 Fantastiskt

Annette Louise, Graford

Reste med sin partner
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Loved the room and solitude. Very quiet. We were charged for room service which we did not use but it was taken off the bill. Very friendly and kind staff.
Bodde här 4 nätter i januari 2024
Svar från The Sofitel Team 27 mars 2024
Dear Annette Louise,thank you very much for your comment. We are happy you enjoyed the room and staff. Our apology for the mistake on the bill, we are happy the staff was able to fix it. We look forward to welcoming you back soon.

8/10 Bra

Jing

Reste med familjen
Gillade: Personal och service
Very nice staff and service , but food is not well good and everything is old.
Bodde här 3 nätter i mars 2024
Svar från Veronique Stalport - Director of Operations 26 mars 2024
Dear Jing,Thank you very much for your review. We are sorry to hear your disappointment with the food and are happy that the staff and service provided was great.

8/10 Bra

William

Bodde här 1 natt i mars 2024
Svar från Karla 15 apr. 2024
Dear William,Thak you for taking the time to fill this review out. We hope we have the pleasure of welcoming you back on another visit to DC.Thank you agian,Karla

10/10 Fantastiskt

Francisco

Gillade: Renlighet, personal och service och boendets skick och faciliteter
Excelent
Bodde här 4 nätter i mars 2024
Svar från Veronique Stalport Director of Operations 25 mars 2024
Thanks for the wonderful rating and comment!

10/10 Fantastiskt

Shielle

Reste med familjen
Gillade: Renlighet, personal och service och boendets skick och faciliteter
The Sofitel is located right where you want to be in DC. It was a lovely stay. I would definitely stay here again.
Bodde här 2 nätter i mars 2024
Svar från Veronique Stalport - Director of Operations 25 mars 2024
Dear Shielle,Thank you very much for the fantastic comment. We are delighted to read that you have a lovely stay and can't wait to welcome you back soon.

8/10 Bra

Kevin

Reste med sin partner
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Nice hotel, not sure I agree 5 stars the beds can be more comfortable and the bathroom needs upgrading: shower and bath tub. Overall nice place and friendly staff.
Bodde här 3 nätter i mars 2024
Svar från Veronique Stalport - Director of Operations 22 mars 2024
Dear Kevin,Thank you for your feedback. We are glad you found our staff friendly. We value your input and apologize for any inconvenience caused. We will take note of your comments regarding the beds and bathrooms for future improvements. Looking forward to welcoming you back.

6/10 Okej

Michael

Reste med sin partner
Gillade: Renlighet, personal och service och bekvämligheter
Gillade inte: Boendets skick och faciliteter
The air conditioning in the room did not work. Had to call multiple times to get it fixed. Also no fan in the bathroom, and the shower leaked over the floor each time.
Bodde här 2 nätter i mars 2024
Svar från Veronique Stalport - Director of Operations 19 mars 2024
Dear Michael,Thanks for providing feedback. We are very sorry to hear the issues you encounter with the air conditioning as well as fan and shower in the bathroom. We thank you for sharing and hope you will give us the opportunity to better serve you in the future. Kind Regards,

10/10 Fantastiskt

Emmanuel

Bodde här 2 nätter i mars 2024
Svar från Karla 8 apr. 2024
Dear Emmanuel,Thank you for sharing your positive review, we are delighted that you enjoyed your stay with us!All the best,Karla

10/10 Fantastiskt

Susan

Reste med sin partner
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Great room bottle of wine with room Wonderful service Best location
Bodde här 2 nätter i mars 2024
Svar från The Sofitel Team 18 mars 2024
Dear Susan,Thank you for the fantastic review. we are glad you enjoyed the bottle of wine, wonderful service and premium location!

10/10 Fantastiskt

Sarkis

Bodde här 4 nätter i mars 2024
Svar från The Sofitel Team 2 apr. 2024
Thanks for the 5 stars!

8/10 Bra

Carlos, Venetia

Affärsresenär, Reste med familjen
Gillade: Renlighet, bekvämligheter och boendets skick och faciliteter
The breakfast wasnt on top, could be better and the personnel more attentive. Anyway an very very good hotel in Washington's downtown.
Svar från Veronique Stalport - Director of Operations 12 mars 2024
Dear Carlos,Thanks for providing feedback following your stay at the Sofitel Washington DC. We will ensure to share your comments with the team, as we continuously thrive to create exceptional experience for our guests.

10/10 Fantastiskt

Charles Edward

Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Bodde här 2 nätter i mars 2024
Svar från Karla 1 apr. 2024
Dear Mr. Edward,Thank you for the excellent rating! We hope that means you will be back on a future visit.Sincerely,Karla

10/10 Fantastiskt

Rhashida C

Reste i grupp, Reste med familjen
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Great spot, amazing staff and we will be back.
Bodde här 2 nätter i mars 2024
Svar från The Sofitel Team 11 mars 2024
Dear Rhashida,Thanks for the wonderful comment highlighting the great staff! We look forward to welcoming you back very soon!

10/10 Fantastiskt

judith

Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Bodde här 2 nätter i februari 2024
Svar från The Sofitel Team 22 mars 2024
Dear Judith,Thank you for taking the time to provide feedback and or the 5 stars rating!

10/10 Fantastiskt

Emily

Reste med sin partner
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
The front desk staff and valet parking were all very professional and kind! My boyfriend and I really enjoyed our stay here, and everything at the hotel room was very clean. Perfect location as well because we were able to walk to the best restaurants in DC. Highly recommend this hotel!
Bodde här 2 nätter i februari 2024
Svar från Veronique Stalport - Director of Operations 20 feb. 2024
Dear Emily,thank you for the fantastic review. We are so happy that you and your boyfriend enjoyed your time at the hotel. We are glad that the valet and front desk staff went above and beyond and that you enjoyed our premium location. We look forward to welcoming you back soon.Kinds Regards,

6/10 Okej

Sion

Reste med familj och småbarn
Gillade: Renlighet
Bodde här 3 nätter i februari 2024
Svar från The Sofitel Team 21 feb. 2024
Thanks for your rating!

10/10 Fantastiskt

Victoria, Severn

Reste med sin partner
Gillade: Renlighet, personal och service och boendets skick och faciliteter
Nice hotel and staff close to many activities.
Bodde här 1 natt i februari 2024
Svar från Veronique Stalport Director of Operations 20 feb. 2024
Dear Victoria,Thank you very much for your review, we are happy that you enjoyed the hotel staff and property location!

6/10 Okej

Breanna

Gillade: Personal och service och boendets skick och faciliteter
Hotel was nice but a bit pricey for an average stay.
Bodde här 2 nätter i februari 2024
Svar från Veronique Stalport - Director of Operations 21 feb. 2024
Dear Breanna,Thank you for your review. We are sorry to hear your disappointment with the pricing. We will ensure to share your feedback with the team.Kind Regards

10/10 Fantastiskt

Alex

Bodde här 1 natt i februari 2024
Svar från Veronique Stalport - Director of Operations 22 mars 2024
Thank you Alex for the 5 stars!

10/10 Fantastiskt

Ryan

Reste med sin partner
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Great Hotel!! We were very comfortable. We loved staying here, service was amazing!
Bodde här 5 nätter i februari 2024
Svar från Veronique Stalport - Director of Operations 8 feb. 2024
Dear Ryan,Thank you so much for the fantastic comment! We love to hear that you had a comfortable room and experienced amazing service during your stay. We look forward to welcoming you back soon.

10/10 Fantastiskt

Kenya

Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
It was an amazing experience the restaurants were nice in the area.
Bodde här 1 natt i januari 2024
Svar från Veronique Stalport Director of Operations 8 feb. 2024
Dear Kenya,Thanks for the great review; it's great to read that you enjoy the hotel and the area!

10/10 Fantastiskt

Iara

Bodde här 3 nätter i januari 2024
Svar från The Sofitel Team 21 mars 2024
Thanks for the 5 stars!

10/10 Fantastiskt

Robyn

Reste med sin partner
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Excellent location. Friendly staff.
Bodde här 2 nätter i februari 2024
Svar från The Sofitel Team 6 feb. 2024
Dear Robyn,Thanks for the great review!

10/10 Fantastiskt

Arsen

Reste med familjen
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
10 out of 10
Bodde här 3 nätter i januari 2024
Svar från The Sofitel Team 30 jan. 2024
Dear Arsen,Thanks for the 5 stars!