Alla recensioner som visas är recensioner från verkliga gäster. Endast resenärer som har bokat en vistelse med oss kan publicera en recension. Vi verifierar recensioner i enlighet med våra riktlinjer och publicerar alla recensioner, både positiva och negativa.Mer informationÖppnas i ett nytt fönster
10 - Fantastiskt i betyg. 643 av 1000 recensioner" "
10 - Fantastiskt
643
8 - Bra i betyg. 211 av 1000 recensioner" "
8 - Bra
211
6 - Okej i betyg. 86 av 1000 recensioner" "
6 - Okej
86
4 - Dåligt i betyg. 31 av 1000 recensioner" "
4 - Dåligt
31
2 - Väldigt dåligt i betyg. 29 av 1000 recensioner" "
2 - Väldigt dåligt
29
9,2/10
Renlighet
9,0/10
Personal och service
8,2/10
Bekvämligheter
8,8/10
Boendets skick och faciliteter
8,8/10
Hållbarhet
Recensioner
10/10 Fantastiskt
Verifierad resenär
Reste med familjen
1 jan. 2022
Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Verifierad resenär
Bodde här 4 nätter i december 2021
Svar från The Sofitel D.C. Team 7 jan. 2022
thank you for your review. We hope to welcome you back to the Sofitel next time you are in DC
10/10 Fantastiskt
Claire
Reste med familjen
30 apr. 2024
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Beautiful hotel with nice restaurant and friendly helpful staff in good location
Claire
Bodde här 4 nätter i april 2024
Svar från Veronique Stalport Director of Operations 30 apr. 2024
Dear Claire, thank you for your kind words about our beautiful hotel, nice restaurant, and friendly staff in a good location. We are delighted to hear that you enjoyed your stay with us. Looking forward to welcoming you back soon.
10/10 Fantastiskt
lisa
Reste med sin partner
28 apr. 2024
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Great location to stay in Washington DC
lisa
Bodde här 4 nätter i april 2024
Svar från The Sofitel Team 29 apr. 2024
Dear Lisa, we are pleased to hear that you enjoyed our great location in Washington DC. We look forward to welcoming you back at Sofitel Washington DC Lafayette Square.
8/10 Bra
Leaman and Teresa
22 apr. 2024
Gillade: Renlighet, bekvämligheter och boendets skick och faciliteter
Gillade inte: Personal och service
Very nice hotel in a very convenient location. However, the room attendant and restaurant/bar staff were not attentive, long waits and food quality suspect.
Leaman and Teresa
Bodde här 2 nätter i april 2024
Svar från Veronique Stalport - Director of Operations 29 apr. 2024
Bonjour,Thank you for taking the time to share your feedback about your recent stay with us. We are delighted to hear that you found our hotel to be very nice and conveniently located. However, we sincerely apologize for any shortcomings you experienced with our room attendant and restaurant/bar staff.Providing attentive and efficient service is paramount to us, and we regret that we did not meet your expectations in this regard. We will address your concerns with our team members to ensure that they are more attentive and responsive to guests' needs, including reducing wait times and maintaining high food quality standards.We hope to have the opportunity to welcome you back in the future and provide you with an exceptional stay that reflects the high standards we aim to uphold.Thank you once again for sharing your feedback.Warm regards,
10/10 Fantastiskt
Dora
21 apr. 2024
Staff very friendly and helpful. Room clean and very comfortable - very nice hotel. Will definitely return and definitely recommend.
Dora
Bodde här 2 nätter i april 2024
Svar från Veronique Stalport - Director of Operations 22 apr. 2024
Dear Dora, we are delighted to hear that you found our staff friendly and helpful, and enjoyed the clean and comfortable room. We look forward to welcoming you back and appreciate your recommendation. Warm regards,
10/10 Fantastiskt
Flora
Reste med familj och småbarn
20 apr. 2024
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Its in great location, the staff super friendly. The food was great. I loved the bed it was very comfortable
Flora
Bodde här 2 nätter i april 2024
Svar från Veronique Stalport - Director of Operations 22 apr. 2024
Dear Flora, thank you for your kind review. We are delighted to hear that you enjoyed our convenient location, friendly staff, great food, and comfortable beds. We look forward to welcoming you back soon. Best regards,
10/10 Fantastiskt
Katherine, Tolland
Reste med familj och småbarn
14 apr. 2024
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
The staff was friendly and welcoming to our family even with a late arrival. Our room was beautiful and spacious for the four of us. The location is perfect for exploring the city and the museums. We will stay there again! Thank you for a wonderful experience.
Katherine
Bodde här 5 nätter i april 2024
Svar från Karla 15 apr. 2024
Dear Katherine,Thankyou for the wonderful review! We are so happy to read that you enjoyed the room, our fantastic location, and most importantly, our incredible team! We look forward to seeing you again.All the best,
10/10 Fantastiskt
Veronika
Reste med sin partner
14 apr. 2024
Gillade: Renlighet, personal och service och boendets skick och faciliteter
This is a very nice property close to attractions and residential parts of D.C. , which worked for us since we were visiting our adult children living close by. Great place to come to after a whole day out and about.
Veronika
Bodde här 2 nätter i april 2024
Svar från Karla 15 apr. 2024
Dear Veronika,We are delighted to read that you enjoyed your visit to DC and your stay at Sofitel. We look forward to welcoming you back on your next visit.Thank you,Karla
10/10 Fantastiskt
Kristine
14 apr. 2024
Gillade: Personal och service
Kristine
Bodde här 2 nätter i april 2024
Svar från Karla 15 apr. 2024
Dear Kristine,Thank you for the excellent rating! We are so happy that you enjoyed your stay at Sofitel DC. Hopefully this is the first of many future visits!Thank you again,Karla
10/10 Fantastiskt
Philip
Reste med sin partner
10 apr. 2024
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Great staff, lovely rooms, very cozy beds! Would stay here again in a heartbeat!
Philip
Bodde här 1 natt i april 2024
Svar från Karla 11 apr. 2024
Dear Philip,Thank you so much for the wonderful review! We would be delighted to have you back again, so hopefully we will see you soon!All the best,Karla
10/10 Fantastiskt
Graco
Reste med familjen
10 apr. 2024
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Close proximity to all locations.
Graco
Bodde här 3 nätter i april 2024
Svar från Veronique Stalport - Director of Operations 11 apr. 2024
Dear Graco,Thanks for the great review and feedback about our location.
10/10 Fantastiskt
Mike, Dallas
Reste i grupp
10 apr. 2024
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Limited room service is a negative
Mike
Bodde här 4 nätter i april 2024
Svar från Karla 10 apr. 2024
Dear Mike,Thank you so much for the excellent rating! We hope that means you will visit us again soon.All the best,Karla
10/10 Fantastiskt
Janelle Correline
10 apr. 2024
Janelle Correline
Bodde här 1 natt i april 2024
Svar från The Sofitel Team 30 apr. 2024
Dear Janelle,Thanks for the 5 stars!1
10/10 Fantastiskt
Christian
9 apr. 2024
Christian
Bodde här 3 nätter i april 2024
Svar från Veronique Stalport - Director of Operations 29 apr. 2024
Dear Christian,Thanks for the great rating!
10/10 Fantastiskt
David
8 apr. 2024
David
Bodde här 2 nätter i april 2024
Svar från The Sofitel Team 29 apr. 2024
Dear David,Thanks for the wonderful rating!
10/10 Fantastiskt
DOUGLAS
Reste med familj och småbarn
7 apr. 2024
Gillade: Renlighet, personal och service och boendets skick och faciliteter
Its the oerfect place to stay. Its close enough yo wvrything, yet just far enough away that its not noisey or tourist trappy! The room was lovely and super immaculate! Plus they use Balmain products! So fun!!! The gym is nothing to be excited about at all! But its DC youre going to walk the calories off! Their in room dining was great and fast and their breakfast was DELISH!!! Super happy with this hotel!!!
DOUGLAS
Bodde här 4 nätter i april 2024
Svar från Karla 8 apr. 2024
Dear Douglas,Thank you so much for the wonderful review! We are delighted that you enjoyed your stay and saw the beautiful sights. We would love to host you again should you return to DC.All the best,Karla
10/10 Fantastiskt
Ashley, Zachary
Reste med familjen
3 apr. 2024
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
.
Ashley
Bodde här 4 nätter i mars 2024
Svar från The Sofitel Team 4 apr. 2024
Thanks for the 5 stars!
10/10 Fantastiskt
Patrick
2 apr. 2024
Patrick
Bodde här 8 nätter i mars 2024
Svar från Karla 22 apr. 2024
Dear Patrick,Thank you for giving us a perfect score! We hope that means we will welcome you back on a future visit.All the best from the Sofitel DC Team,Karla
8/10 Bra
Riley, Chattanooga
Reste med sin partner
1 apr. 2024
Gillade: Personal och service, bekvämligheter och boendets skick och faciliteter
We spent a few days at the Sofitel DC in 2019, and this time we both noticed a decline in cleanliness. The hotel is nice, but could use some general updating and a focus on overall cleanliness. We had a nice stay and the staff was accommodating. Next visit to DC, however, may have us looking for another hotel, we are sad to say
Riley
Bodde här 4 nätter i mars 2024
Svar från Veronique Stalport Director of Operations 2 apr. 2024
Dear Riley,Thank you for your valuable feedback regarding your recent stay at Sofitel Washington DC Lafayette Square. We appreciate your kind words about our staff and your overall experience. Please rest assured that we take cleanliness very seriously and are continuously working on improving in this area. We hope you will consider giving us another chance to exceed your expectations on your next visit to DC. Warm regards,
6/10 Okej
Sarah
1 apr. 2024
Gillade: Renlighet
Gillade inte: Bekvämligheter
The restaurant service was subpar.
Sarah
Bodde här 3 nätter i mars 2024
Svar från Karla 1 apr. 2024
Dear Sarah,Thank you for taking the time to share your review. We value your constructive feedback and are working with our teams in order to continue to improve the dining experience. Thank you again for your review.Karla
6/10 Okej
Theodore
Reste med familj och småbarn
1 apr. 2024
Gillade: Personal och service
Gillade inte: Bekvämligheter och boendets skick och faciliteter
Dear Theodore,Thank you for taking the time to write your review, we appreciate your valuable feedback and are following up on the comments you were kind enough to leave.We hope to welcome you back on a future occasion.Thank you again,Karla
10/10 Fantastiskt
Kelly
31 mars 2024
Kelly
Bodde här 2 nätter i mars 2024
Svar från The Sofitel Team 22 apr. 2024
Dear Kelly,Thanks for the wonderful rating!
10/10 Fantastiskt
Theresa, Brooklyn
Reste med sin partner
31 mars 2024
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Great location and walking distance to a lot of things
Theresa
Bodde här 4 nätter i mars 2024
Svar från Karla 1 apr. 2024
Dear Theresa,We are delighted to read that you enjoyed your stay with us! We hope to welcome you back on a future visit.Thank you,Karla
4/10 Dåligt
AEK
Reste med sin partner
31 mars 2024
Gillade: Personal och service
Gillade inte: Bekvämligheter och boendets skick och faciliteter
I don’t consider this to be a five star hotel. The carpet is very worn as well as the furnishings in our room.
AEK
Bodde här 2 nätter i mars 2024
Svar från Karla 1 apr. 2024
Dear AEK,Thank you for your honest feedback, please know that we take your comments with great value and are in the process of making enhancements to the rooms.We appreciate your review and hope to welcome you back in the future.Sincerely,Karla
10/10 Fantastiskt
Jonathan
Reste med familjen
30 mars 2024
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Classic boutique well done.
Jonathan
Bodde här 3 nätter i mars 2024
Svar från Karla 1 apr. 2024
Dear Jonathan,We are delighted that you enjoyed the hotel and our team! Thank you for the review and hope to welcome you back!All the best,Karla
6/10 Okej
Emma, garland
Reste med familjen
28 mars 2024
Gillade: Personal och service
Gillade inte: Bekvämligheter
.
Emma
Bodde här 3 nätter i mars 2024
Svar från Veronique Stalport - Director of Operations 28 mars 2024
Dear Emma,Thanks for taking the time to review your stay at the Sofitel Washington DC.
10/10 Fantastiskt
Annette Louise, Graford
Reste med sin partner
26 mars 2024
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Loved the room and solitude. Very quiet. We were charged for room service which we did not use but it was taken off the bill. Very friendly and kind staff.
Annette Louise
Bodde här 4 nätter i januari 2024
Svar från The Sofitel Team 27 mars 2024
Dear Annette Louise,thank you very much for your comment. We are happy you enjoyed the room and staff. Our apology for the mistake on the bill, we are happy the staff was able to fix it. We look forward to welcoming you back soon.
8/10 Bra
Jing
Reste med familjen
25 mars 2024
Gillade: Personal och service
Very nice staff and service , but food is not well good and everything is old.
Jing
Bodde här 3 nätter i mars 2024
Svar från Veronique Stalport - Director of Operations 26 mars 2024
Dear Jing,Thank you very much for your review. We are sorry to hear your disappointment with the food and are happy that the staff and service provided was great.
8/10 Bra
William
25 mars 2024
William
Bodde här 1 natt i mars 2024
Svar från Karla 15 apr. 2024
Dear William,Thak you for taking the time to fill this review out. We hope we have the pleasure of welcoming you back on another visit to DC.Thank you agian,Karla
10/10 Fantastiskt
Francisco
22 mars 2024
Gillade: Renlighet, personal och service och boendets skick och faciliteter
Excelent
Francisco
Bodde här 4 nätter i mars 2024
Svar från Veronique Stalport Director of Operations 25 mars 2024
Thanks for the wonderful rating and comment!
10/10 Fantastiskt
Shielle
Reste med familjen
22 mars 2024
Gillade: Renlighet, personal och service och boendets skick och faciliteter
The Sofitel is located right where you want to be in DC. It was a lovely stay. I would definitely stay here again.
Shielle
Bodde här 2 nätter i mars 2024
Svar från Veronique Stalport - Director of Operations 25 mars 2024
Dear Shielle,Thank you very much for the fantastic comment. We are delighted to read that you have a lovely stay and can't wait to welcome you back soon.
8/10 Bra
Kevin
Reste med sin partner
20 mars 2024
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Nice hotel, not sure I agree 5 stars the beds can be more comfortable and the bathroom needs upgrading: shower and bath tub. Overall nice place and friendly staff.
Kevin
Bodde här 3 nätter i mars 2024
Svar från Veronique Stalport - Director of Operations 22 mars 2024
Dear Kevin,Thank you for your feedback. We are glad you found our staff friendly. We value your input and apologize for any inconvenience caused. We will take note of your comments regarding the beds and bathrooms for future improvements. Looking forward to welcoming you back.
6/10 Okej
Michael
Reste med sin partner
18 mars 2024
Gillade: Renlighet, personal och service och bekvämligheter
Gillade inte: Boendets skick och faciliteter
The air conditioning in the room did not work. Had to call multiple times to get it fixed. Also no fan in the bathroom, and the shower leaked over the floor each time.
Michael
Bodde här 2 nätter i mars 2024
Svar från Veronique Stalport - Director of Operations 19 mars 2024
Dear Michael,Thanks for providing feedback. We are very sorry to hear the issues you encounter with the air conditioning as well as fan and shower in the bathroom. We thank you for sharing and hope you will give us the opportunity to better serve you in the future. Kind Regards,
10/10 Fantastiskt
Emmanuel
17 mars 2024
Emmanuel
Bodde här 2 nätter i mars 2024
Svar från Karla 8 apr. 2024
Dear Emmanuel,Thank you for sharing your positive review, we are delighted that you enjoyed your stay with us!All the best,Karla
10/10 Fantastiskt
Susan
Reste med sin partner
16 mars 2024
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Great room bottle of wine with room
Wonderful service
Best location
Susan
Bodde här 2 nätter i mars 2024
Svar från The Sofitel Team 18 mars 2024
Dear Susan,Thank you for the fantastic review. we are glad you enjoyed the bottle of wine, wonderful service and premium location!
10/10 Fantastiskt
Sarkis
13 mars 2024
Sarkis
Bodde här 4 nätter i mars 2024
Svar från The Sofitel Team 2 apr. 2024
Thanks for the 5 stars!
8/10 Bra
Carlos, Venetia
Affärsresenär, Reste med familjen
12 mars 2024
Gillade: Renlighet, bekvämligheter och boendets skick och faciliteter
The breakfast wasnt on top, could be better and the personnel more attentive.
Anyway an very very good hotel in Washington's downtown.
Carlos
Svar från Veronique Stalport - Director of Operations 12 mars 2024
Dear Carlos,Thanks for providing feedback following your stay at the Sofitel Washington DC. We will ensure to share your comments with the team, as we continuously thrive to create exceptional experience for our guests.
10/10 Fantastiskt
Charles Edward
10 mars 2024
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Charles Edward
Bodde här 2 nätter i mars 2024
Svar från Karla 1 apr. 2024
Dear Mr. Edward,Thank you for the excellent rating! We hope that means you will be back on a future visit.Sincerely,Karla
10/10 Fantastiskt
Rhashida C
Reste i grupp, Reste med familjen
9 mars 2024
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Great spot, amazing staff and we will be back.
Rhashida C
Bodde här 2 nätter i mars 2024
Svar från The Sofitel Team 11 mars 2024
Dear Rhashida,Thanks for the wonderful comment highlighting the great staff! We look forward to welcoming you back very soon!
10/10 Fantastiskt
judith
25 feb. 2024
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
judith
Bodde här 2 nätter i februari 2024
Svar från The Sofitel Team 22 mars 2024
Dear Judith,Thank you for taking the time to provide feedback and or the 5 stars rating!
10/10 Fantastiskt
Emily
Reste med sin partner
20 feb. 2024
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
The front desk staff and valet parking were all very professional and kind! My boyfriend and I really enjoyed our stay here, and everything at the hotel room was very clean. Perfect location as well because we were able to walk to the best restaurants in DC. Highly recommend this hotel!
Emily
Bodde här 2 nätter i februari 2024
Svar från Veronique Stalport - Director of Operations 20 feb. 2024
Dear Emily,thank you for the fantastic review. We are so happy that you and your boyfriend enjoyed your time at the hotel. We are glad that the valet and front desk staff went above and beyond and that you enjoyed our premium location. We look forward to welcoming you back soon.Kinds Regards,
6/10 Okej
Sion
Reste med familj och småbarn
19 feb. 2024
Gillade: Renlighet
Sion
Bodde här 3 nätter i februari 2024
Svar från The Sofitel Team 21 feb. 2024
Thanks for your rating!
10/10 Fantastiskt
Victoria, Severn
Reste med sin partner
19 feb. 2024
Gillade: Renlighet, personal och service och boendets skick och faciliteter
Nice hotel and staff close to many activities.
Victoria
Bodde här 1 natt i februari 2024
Svar från Veronique Stalport Director of Operations 20 feb. 2024
Dear Victoria,Thank you very much for your review, we are happy that you enjoyed the hotel staff and property location!
6/10 Okej
Breanna
18 feb. 2024
Gillade: Personal och service och boendets skick och faciliteter
Hotel was nice but a bit pricey for an average stay.
Breanna
Bodde här 2 nätter i februari 2024
Svar från Veronique Stalport - Director of Operations 21 feb. 2024
Dear Breanna,Thank you for your review. We are sorry to hear your disappointment with the pricing. We will ensure to share your feedback with the team.Kind Regards
10/10 Fantastiskt
Alex
10 feb. 2024
Alex
Bodde här 1 natt i februari 2024
Svar från Veronique Stalport - Director of Operations 22 mars 2024
Thank you Alex for the 5 stars!
10/10 Fantastiskt
Ryan
Reste med sin partner
7 feb. 2024
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Great Hotel!! We were very comfortable. We loved staying here, service was amazing!
Ryan
Bodde här 5 nätter i februari 2024
Svar från Veronique Stalport - Director of Operations 8 feb. 2024
Dear Ryan,Thank you so much for the fantastic comment! We love to hear that you had a comfortable room and experienced amazing service during your stay. We look forward to welcoming you back soon.
10/10 Fantastiskt
Kenya
7 feb. 2024
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
It was an amazing experience the restaurants were nice in the area.
Kenya
Bodde här 1 natt i januari 2024
Svar från Veronique Stalport Director of Operations 8 feb. 2024
Dear Kenya,Thanks for the great review; it's great to read that you enjoy the hotel and the area!
10/10 Fantastiskt
Iara
5 feb. 2024
Iara
Bodde här 3 nätter i januari 2024
Svar från The Sofitel Team 21 mars 2024
Thanks for the 5 stars!
10/10 Fantastiskt
Robyn
Reste med sin partner
5 feb. 2024
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Excellent location. Friendly staff.
Robyn
Bodde här 2 nätter i februari 2024
Svar från The Sofitel Team 6 feb. 2024
Dear Robyn,Thanks for the great review!
10/10 Fantastiskt
Arsen
Reste med familjen
28 jan. 2024
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter