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Recensioner av The Westin Crystal City Reagan National Airport

4 out of 5
The Westin Crystal City Reagan National Airport
1800 Jefferson Davis Highway, Arlington, VA

Recensioner

8,6

Fantastiskt

10 - Fantastiskt i betyg. 565 av 1000 recensioner" "
8 - Bra i betyg. 258 av 1000 recensioner" "
6 - Okej i betyg. 85 av 1000 recensioner" "
4 - Dåligt i betyg. 46 av 1000 recensioner" "
2 - Väldigt dåligt i betyg. 46 av 1000 recensioner" "

9,0/10

Renlighet

8,8/10

Personal och service

8,2/10

Bekvämligheter

8,8/10

Boendets skick och faciliteter

8,4/10

Hållbarhet

Recensioner

8/10 Bra

Mattias

Gillade: Renlighet, personal och service och rummets bekvämlighet
Ofrivillig övernattning när flyget ställdes in
Lobbyn var jättefin, tyvärr var rummen lite slitna. Inget av USB uttagen för mobil laddning fungerade.
Bodde här 1 natt i september 2018
Svar från Yeison A 9 sep. 2018
Dear Mattias, thank you for choosing the Westin Crystal City on you last stay in the Arlington Area. Please know that I am very sorry with the issues you faced in the room during your stay. Please know that I will be sharing your comment with our engineer department to ensure this is solve as soon as possible. once again thank you and we do hope to see you again in the near future.

10/10 Fantastiskt

Joseph R

Reste med familjen
Gillade: Renlighet, personal och service och boendets skick och faciliteter
The staff was present and made every effort to please.
Bodde här 1 natt i maj 2024

10/10 Fantastiskt

Ralphann

Affärsresenär
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
This was a business trip and the rooms and staff were very nice!
Bodde här 1 natt i maj 2024
Svar från Yarnell J. 21 maj 2024
Thank you so much for taking the time to provide feedback regarding your recent stay. I am very happy to hear that you enjoyed your time at our hotel. I hope that you will join us again soon.

8/10 Bra

STERLING, HONOLULU

Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Across the street from a Metro rail, great staff, comfortable and clean rooms
Bodde här 1 natt i maj 2024
Svar från Yarnell J. 20 maj 2024
Thank you very much for your taking the time to let us know about your experience at the hotel. We are so happy to hear that you enjoyed your stay.

8/10 Bra

Kara Theresa

Gillade: Renlighet, bekvämligheter och boendets skick och faciliteter
Decent stay with good bar and transportation
Bodde här 2 nätter i maj 2024
Svar från Yarnell J. 20 maj 2024
Thank you for taking the time to provide feedback regarding your recent stay. We appreciate your business and hope to see you again soon.

10/10 Fantastiskt

Alan

Gillade: Renlighet, personal och service och boendets skick och faciliteter
We use the Metro when we are in DC and this hotel is so close to a station. They have a shuttle to the airport that was the icing on the cake.
Bodde här 1 natt i maj 2024
Svar från Yarnell J. 20 maj 2024
Thank you for taking the opportunity to review your experience with us. We appreciate your business and hope you will come back and see us again soon.

10/10 Fantastiskt

ALFRED

Gillade: Renlighet, personal och service och boendets skick och faciliteter
Excellent customer service
Bodde här 2 nätter i maj 2024
Svar från Yarnell J. 13 maj 2024
Thank you so much for you feedback. We hope you will stay with us again soon.

10/10 Fantastiskt

Jesse

Gillade: Renlighet, personal och service och boendets skick och faciliteter
Bodde här 1 natt i maj 2024
Svar från Yarnell J. 13 maj 2024
Thank you for sharing your positive experience during your stay at the Westin. We hope you will join us back here again soon.

8/10 Bra

Amy

Gillade: Renlighet, personal och service och boendets skick och faciliteter
Bodde här 2 nätter i maj 2024
Svar från Yarnell J. 13 maj 2024
Thank you for rating your experience at the hotel. We appreciate your time and hope you will stay with us again soon.

10/10 Fantastiskt

Kia

Reste med sin partner
front desk staff was pleasant
Bodde här 1 natt i maj 2024
Svar från Yarnell J. 6 maj 2024
Thank you for rating your stay and sharing your feedback. We appreciate your hearing that you had a positive experience at our front desk. Please come see us again soon.

10/10 Fantastiskt

Maria

Gillade: Renlighet, personal och service och boendets skick och faciliteter
Very good overall
Bodde här 1 natt i maj 2024
Svar från Yarnell J. 6 maj 2024
Thank you so much for taking the time to provide regarding your stay. I am so pleased that you enjoyed your stay and hope you will come back again.

10/10 Fantastiskt

Yongjie

Gillade: Renlighet, personal och service och boendets skick och faciliteter
Great location and convenience
Bodde här 2 nätter i april 2024
Svar från Yarnell J. 2 maj 2024
Thank you so much for your feedback. We appreciate your business and hope you will join us again soon.

10/10 Fantastiskt

Jeffery

Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Very clean and well kept. Staff was very friendly and helpful. I would definitely recommend it to others
Bodde här 1 natt i april 2024
Svar från Yarnell J. 29 apr. 2024
Thank you so much for your feedback regarding your recent stay. We hope you will join us again soon.

6/10 Okej

Sung Pil, Albuquerque

.
Bodde här 4 nätter i februari 2024
Svar från Yarnell J. 24 apr. 2024
Thank you for providing feedback regarding your stay.

10/10 Fantastiskt

Howard

Affärsresenär, Reste med familjen
Gillade: Renlighet, personal och service och boendets skick och faciliteter
Very nice
Bodde här 1 natt i april 2024
Svar från Yarnell J. 22 apr. 2024
Thank you for staying with us. We appreciate your feedback and hope you will join us again soon.

10/10 Fantastiskt

Jennifer

Gillade: Renlighet, personal och service och boendets skick och faciliteter
The hotel was well-maintained, my room was very clean and comfortable, and everyone I interacted with (front desk staff, housekeeping, etc.) was very friendly and professional. Overall, it was an excellent experience!
Bodde här 1 natt i april 2024
Svar från Yarnell J. 15 apr. 2024
Thank you so much for your feedback. We love hearing about experiences such as your. Please come back and see us again soon.

8/10 Bra

MAI

Bodde här 2 nätter i april 2024
Svar från Yarnell J. 6 maj 2024
Thank you for rating your stay with us. We appreciate your business and hope you will come back again soon.

8/10 Bra

Jeongha

Reste i grupp
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Staff was very nice
Bodde här 2 nätter i mars 2024
Svar från Yarnell J. 29 mars 2024
Thank you so much for sharing feedback regarding your recent stay. I am very pleased to hear that you enjoyed your stay and that our staff was very accommodating. Please come back again.

8/10 Bra

Sylvester

Gillade: Renlighet
Bodde här 1 natt i mars 2024
Svar från Yarnell J. 31 mars 2024
Thank you for taking the time rate your experience at the hotel. We appreciate your feedback and are glad to see you enjoyed your stay.

10/10 Fantastiskt

Carol

Gillade: Renlighet, personal och service och boendets skick och faciliteter
Great location
Bodde här 7 nätter i mars 2024
Svar från Yarnell J. 28 mars 2024
Thank you so much for sharing such a positive rating regarding your experience at the hotel. We appreciate your time and are pleased to see you had a great stay. Please come see us again, should your travels bring you back to the area.

10/10 Fantastiskt

LaQuita

Bodde här 3 nätter i mars 2024
Svar från Yarnell J. 15 apr. 2024
Thank you so much for your feedback. We hope you will join us again soon.

10/10 Fantastiskt

Shawn

Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Staff was incredible. Only suggestion I would make is - WHY, IN 2024, ARE YOU NOT USING 2PLY TOILET PAPER? ITS THE LITTLE THINGS FOR ME
Bodde här 3 nätter i mars 2024
Svar från Yarnell J. 18 mars 2024
Thank you for your feedback. We appreciate hearing from you. We hope you will stay with us again, should your travels being you back to the area.

4/10 Dåligt

Elisabeth

Had to pay for WiFi
Bodde här 1 natt i mars 2024
Svar från Yarnell J. 12 mars 2024
Thank you so much for your feedback. We appreciate you taking the time to share details of your recent experience.

10/10 Fantastiskt

Timothy

Gillade: Renlighet, personal och service och boendets skick och faciliteter
Very nice, clean, nice staff!.😊
Bodde här 1 natt i mars 2024
Svar från Yarnell J. 5 mars 2024
Thank you so much for you feedback. We hope you will stay with is again soon.

10/10 Fantastiskt

Cartrina

Affärsresenär
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Excellent stay! The only thing is we stayed by the elevators and you could hear people passing in the hallway talking loudly multiple times. Not a big issue, but was hard to relax at times.
Bodde här 1 natt i februari 2024
Svar från Yarnell J. 26 feb. 2024
Thank you for your feedback. I appreciate that you took the time to let us know about your stay. We hope that you will join us again in the future.

10/10 Fantastiskt

walter, severn

Reste med familjen
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
The stay was outstanding!!! Beautiful surrounding area. Quiet. And the room was clean.
Bodde här 1 natt i februari 2024
Svar från Yarnell J. 23 feb. 2024
Thank you for the wonderful feedback. We are so glad to hear you had a great stay.

10/10 Fantastiskt

Matthew

Bodde här 2 nätter i februari 2024
Svar från Yarnell J. 23 feb. 2024
Thank you so much for the positive rating. We are happy you enjoyed your stay. Please come see us again soon.

10/10 Fantastiskt

Ann

Bodde här 2 nätter i februari 2024
Svar från Yarnell J. 19 feb. 2024
Thank you so much for the positive rating of your experience at the Westin. We are pleased that you enjoyed your time with us. Please join us again, should your travels bring you back to the area.

10/10 Fantastiskt

IBUKI

Gillade: Renlighet, personal och service och boendets skick och faciliteter
Bodde här 3 nätter i december 2023
Svar från Yarnell J. 8 feb. 2024
Thank you for taking the time to rate your experience with us at the Westin. We hope you can join us again soon.

10/10 Fantastiskt

Malinda

Affärsresenär
Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
quick meeting
Easy check in, courteous staff, great meeting space.
Bodde här 1 natt i februari 2024
Svar från Yarnell J. 8 feb. 2024
Thank you so much for your feedback regarding your recent stay at the Westin. We appreciate your business and hope you will stay with us again in the future.

10/10 Fantastiskt

Brian, Baton Rouge

Gillade: Personal och service och boendets skick och faciliteter
Bodde här 2 nätter i januari 2024
Svar från Yarnell J. 8 feb. 2024
Thank you for taking the opportunity to rate your experience at the Westin. I hope that you will stay with us again in the future.

6/10 Okej

Allison

Gillade inte: Boendets skick och faciliteter
Bodde här 1 natt i januari 2024
Svar från Yarnell J. 8 feb. 2024
Thank you for rating your experience with us. I appreciate your time.

10/10 Fantastiskt

Shelly

Affärsresenär
Gillade: Renlighet, personal och service och bekvämligheter
The front desk staff was amazing; so helpful & polite. The parking & internet fees are absurd. Overall, nice & quiet stay.
Bodde här 1 natt i januari 2024
Svar från Yarnell J. 21 jan. 2024
Thank you so much for the positive feedback regarding your experience at the Westin. We appreciate your business and hope you will join us again, next time your travels bring you to the area.

10/10 Fantastiskt

Geraldine, Queensbury

Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Flight canceled and luggage lost. Front desk supplied me with a toiletry kit. Juan at the bar very kind and had an excellent cocktail and flatbread meal. Rooms were clean and bed very comfy. Also liked the lavender roller ball offered on the nightstand. Free shuttle back to airport definitely helped ease my worries during this travel experience.
Bodde här 1 natt i januari 2024
Svar från Yarnell J. 18 jan. 2024
Thank you so much for such a glowing review. We appreciate you taking the time to share your experience. I will ensure that Juan is recognized for his outstanding service. Please come back and see us again soon.

4/10 Dåligt

Deborah

Reste med familjen
Gillade: Personal och service
Gillade inte: Boendets skick och faciliteter och rummets bekvämlighet
Not impressed with property
Service was great but room and disappointing, never had a hot shower, condition felt worn.
Bodde här 4 nätter i januari 2024
Svar från Yarnell J. 14 jan. 2024
Thank you for your candid feedback regarding your recent stay at our hotel. I am sorry to hear your stay was less than perfect. We hope that you will consider allowing us another opportunity to serve you in the future.

8/10 Bra

James

Affärsresenär
Gillade: Renlighet och boendets skick och faciliteter
Rooms were comfortable.
Bodde här 1 natt i januari 2024
Svar från Yarnell J. 11 jan. 2024
Thank you so much for providing valuable feedback regarding your stay. I hope that you will stay with us again soon.

10/10 Fantastiskt

Brian, Baton Rouge

Gillade: Renlighet och personal och service
Bodde här 3 nätter i november 2023
Svar från Yarnell J. 11 jan. 2024
Thank you so much for providing valuable feedback regarding your stay. I hope that you will stay with us again soon.

8/10 Bra

Etta

Reste i grupp
Gillade: Renlighet, boendets skick och faciliteter och rummets bekvämlighet
Great
Bodde här 2 nätter i december 2023
Svar från Yarnell J. 31 dec. 2023
Thank you for your feedback. We are pleased that you are enjoyed your stay. Come back to see us soon.

10/10 Fantastiskt

Marianne

Reste med familjen
Gillade: Renlighet, personal och service och boendets skick och faciliteter
Made last minute reservation when flight was canceled. Convenient to airport Front desk very nice at late check in. Room great and comfortable. Note there is no shuttle from Reagan/National after 1030PM so we had to take a cab ( called front desk and gentleman recommended taxi -gave me a general cost ( about $10) A taxi driver quoted me twice as much so very much appreciate the hotels advice).
Bodde här 1 natt i december 2023
Svar från Yarnell J. 28 dec. 2023
Thank you so much for providing feedback regarding your recent hotel stay. We appreciate your time and how you will come stay with us again, should your travels bring you back to the area.

10/10 Fantastiskt

MARIE E

Reste med familjen
Gillade: Renlighet, boendets skick och faciliteter och rummets bekvämlighet
Bodde här 4 nätter i december 2023
Svar från In Service 26 dec. 2023
Thank you so much for taking the opportunity to rate your experience. We appreciate the review. Please join us again, should your travels bring you back to the area.

10/10 Fantastiskt

Devin

Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
My wife and I were passing through DC on christmas day to go sight seeing and we booked this hotel because to be honest it’s genuinely affordable, when we got there we were instantly greeted and helped. We got our room and the room was very big and the view was actually pretty good. At night we got hungry and we went down to the lobby to order some food, I will say the food is not the cheapest $16 for a burger but that price is WORTH every penny. The burger was cooked perfectly and the fries were home made and amazing! Whoever the chef is needs a raise! All in all our time at the Westin was amazing and next time we pass through DC we will definitely be staying here again.
Bodde här 1 natt i december 2023
Svar från Yarnell J. 8 feb. 2024
Thank you so much for your feedback regarding your recent stay at the Westin. We appreciate your business and hope you will stay with us again in the future.

10/10 Fantastiskt

Amy

Reste med familjen
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Hotel restaurant was delicious! We ate dinner twice during our stay. Beds are very comfy and cozy.
Bodde här 2 nätter i december 2023
Svar från In Service 17 dec. 2023
Thank you so much for taking the opportunity to rate your experience. We appreciate the 5 star review. Please join us again, should your travels bring you back to the area.

8/10 Bra

Keiko

Affärsresenär
Gillade: Renlighet, personal och service och bekvämligheter
Bodde här 1 natt i november 2023
Svar från Yarnell J. 8 dec. 2023
Thank you so much for your feedback regarding your recent stay. I am very glad to hear that you enjoyed your time with us.

4/10 Dåligt

Brandon

Gillade: Renlighet och personal och service
Bodde här 1 natt i december 2023
Svar från Yarnell J. 5 dec. 2023
I am sorry to hear that you stay was less than perfect. We hope that you will give us another opportunity in the future to deliver an experience that we can be proud.

2/10 Väldigt dåligt

Jessica

Gillade inte: Renlighet, personal och service och boendets skick och faciliteter
Bodde här 1 natt i december 2023
Svar från Yarnell J. 5 dec. 2023
I am sorry to hear that you stay was less than perfect. We hope that you will give us another opportunity in the future to deliver an experience that we can be proud.

8/10 Bra

Karolina, Hoboken

Gillade: Renlighet, personal och service och boendets skick och faciliteter
Bodde här 2 nätter i december 2023
Svar från Yarnell J. 5 dec. 2023
Thank you so much for feedback regarding your recent stay. We hope that you will stay with us again soon.

10/10 Fantastiskt

AMANDA

Good
Bodde här 1 natt i december 2023
Svar från Yarnell J. 5 dec. 2023
Thank you so much for feedback regarding your recent stay. We hope that you will stay with us again soon.

10/10 Fantastiskt

michael

Gillade: Renlighet, personal och service och boendets skick och faciliteter
All good
Bodde här 1 natt i november 2023
Svar från Yarnell J. 5 dec. 2023
Thank you so much for feedback regarding your recent stay. We hope that you will stay with us again soon.

10/10 Fantastiskt

herbert

Gillade: Renlighet
Bodde här 1 natt i november 2023
Svar från Yarnell J. 5 dec. 2023
Thank you so much for feedback regarding your recent stay. We hope that you will stay with us again soon.

10/10 Fantastiskt

Garth

Bodde här 1 natt i november 2023
Svar från In Service 17 dec. 2023
Thank you so much for taking the opportunity to rate your experience. We appreciate the 5 star review. Please join us again, should your travels bring you back to the area.