2 barer/lounger

Recensioner av Washington Hilton

4 out of 5
Washington Hilton
1919 Connecticut Ave Nw, Washington, DC

Recensioner

8,0

Väldigt bra

10 - Fantastiskt i betyg. 534 av 1270 recensioner" "
8 - Bra i betyg. 375 av 1270 recensioner" "
6 - Okej i betyg. 177 av 1270 recensioner" "
4 - Dåligt i betyg. 98 av 1270 recensioner" "
2 - Väldigt dåligt i betyg. 86 av 1270 recensioner" "

8,6/10

Renlighet

8,6/10

Personal och service

7,8/10

Bekvämligheter

8,2/10

Boendets skick och faciliteter

8,2/10

Hållbarhet

Recensioner

8/10 Bra

Thomas

Reste med familjen
Gillade: Renlighet och personal och service
Bodde här 5 nätter i december 2019
Svar från Front Office 22 jan. 2020
Thank you for submitting an online review about your experience

8/10 Bra

Dan

Gillade: Renlighet, boendets skick och faciliteter och rummets bekvämlighet
Bra funktionellt hotell
Gigantiskt konferens-hotell som funkar även för familjer. Fin pool och bra gym. Nära restaurang- och bar-stadsdelen Adams Morgan, och ca 30 minuters promenad ner till Vita huset m.m. Väldigt nära ambassad området. Bra funktionellt hotell, om än lite väl stort för att vara charmigt.
Bodde här 1 natt i juli 2019
Svar från Tracy Marks, General Manager 1 aug. 2019
Thank you for your review. We appreciate your feedback.

10/10 Fantastiskt

Stefan

Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Bodde här 1 natt i januari 2019
Svar från Tracy Marks, General Manager 17 jan. 2019
Stefan, thank you for your review!

6/10 Okej

Zohaib

Gillade: Boendets skick och faciliteter
Bodde här 2 nätter i maj 2024

4/10 Dåligt

Birgitte, Windsor Locks

This is the worse Hilton I have ever stayed at. There were holes in the sheets and the bed was so old and uncomfortable. When I mentioned to the check out staff about the sheets they didn’t apologize or anything in that caliber. I will never stay at this hotel again.
Bodde här 1 natt i maj 2024

10/10 Fantastiskt

Jayesh

Gillade: Renlighet och boendets skick och faciliteter
Bodde här 1 natt i maj 2024

10/10 Fantastiskt

Charles K

Reste med sin partner
Gillade: Renlighet, bekvämligheter och boendets skick och faciliteter
Clean organized
Bodde här 2 nätter i maj 2024
Svar från General Manager 22 maj 2024
Dear Charles,Thank you so much for taking the time to share your five-star review of Washington Hilton! We pride ourselves on offering exceptional accommodations and service in the heart of D.C., and we are pleased you found our property clean and organized. We hope you will return soon!Sincerely,Washington Hilton Management Team

4/10 Dåligt

Sophia

Reste med sin partner
Gillade: Bekvämligheter och boendets skick och faciliteter
Cop convention. Too many cops. Concierge was rude.
Bodde här 1 natt i maj 2024
Svar från General Manager 22 maj 2024
Dear Sophia,Thank you for being our guest. We take pride in delivering warm hospitality, so we'll remind our team of the importance of friendly service. Please consider giving us a chance to transform your opinions. Sincerely,Washington Hilton Management Team

2/10 Väldigt dåligt

James

Reste med familjen
Gillade inte: Bekvämligheter
Double charged my account. Added insane fees for my stay. Awful experience
Bodde här 2 nätter i maj 2024
Svar från General Manager 15 maj 2024
Dear James,Thank you for taking the time to share your experience. We are very sorry for any billing mishap and truly regret any inconvenience caused. Please reach out to us so we can be of further assistance and take action where we can. Sincerely,Washington Hilton Management Team

8/10 Bra

Maria, Irvington

Gillade: Renlighet och boendets skick och faciliteter
Bodde här 1 natt i maj 2024

10/10 Fantastiskt

Robin

Gillade: Renlighet, bekvämligheter och boendets skick och faciliteter
Excellent location, great historic building, top level service
Bodde här 1 natt i maj 2024
Svar från General Manager 14 maj 2024
Dear Robin,Thank you for staying with us at the historic Washington Hilton and complimenting our excellent service. Also, we appreciate you highlighting our ideal location in the epicenter of DC’s best neighborhoods with easy access to all of the city’s top attractions! Thanks for choosing to visit, and until we see you again, pleasant journeys.Sincerely,Washington Hilton Management Team

10/10 Fantastiskt

Gina

This is a historic hotel. I once worked here.
Bodde här 2 nätter i maj 2024
Svar från General Manager 14 maj 2024
Dear Gina,Thank you for sharing your connection with our historic hotel. We're delighted to have been a part of your journey. If you ever decide to revisit, our team looks forward to welcoming you back for another memorable experience.Sincerely,Washington Hilton Management Team

10/10 Fantastiskt

Sasha

Reste med familjen
Gillade: Renlighet, bekvämligheter och boendets skick och faciliteter
Such an amazing experience at the WHC event!
Bodde här 3 nätter i april 2024
Svar från General Manager 8 maj 2024
Dear Sasha,Thank you for taking a moment to rate your stay at Washington Hilton. We're thrilled you enjoyed your experience at our hotel and it would be wonderful to see you again soon!Sincerely,Washington Hilton Management Team

10/10 Fantastiskt

Barrien

Gillade: Renlighet, bekvämligheter och boendets skick och faciliteter
I did not like the darkness in the hallway. Looks very dated...there was a big difference from the lobby to the halls.
Bodde här 1 natt i april 2024

6/10 Okej

David

Affärsresenär
Gillade: Renlighet
Gillade inte: Boendets skick och faciliteter
Walls were paper thin, I could hear my neighbors just talking through the walls until all hours of the morning. Really astounding. No conditioner restocked in the bathroom. Pricey hotel considering all of this, will not be where I stay next time I’m in DC.
Bodde här 1 natt i april 2024
Svar från General Manager 30 apr. 2024
Dear David,Thank you for your feedback. We're disappointed to hear about the noise disturbance from neighboring rooms and the oversight with the conditioner. We strive to provide a serene environment for our guests and will promptly address these concerns with our team. If there is any chance to welcome you back in the future and change your perceptions, we'd be grateful for it.Sincerely,Washington Hilton Management Team

8/10 Bra

Njuguna

Gillade: Renlighet och boendets skick och faciliteter
Nice Hilton Hotel smack dab in the middle of DC. Its pricey but worth it for business in the capital and seeing all the sites easily and conveniently. If your employer is paying then stay here! If not, there are probably more affordable options that may make more sense. However, staying so close to everything saved me on transport and other expenses that come up when I stay outside of the capital. Its walking distance from Adams Morgan where I like to hang out so for me it was worth any extra cost.
Bodde här 4 nätter i april 2024
Svar från General Manager 26 apr. 2024
Dear Njuguna,Thank you for your feedback! We're glad to hear that our central location in DC added significant value to your trip, making it easy for you to access business venues and enjoy the vibrant Adams Morgan area. We look forward to the opportunity to welcome you back for another convenient and enjoyable stay!Sincerely,Washington Hilton Management Team

10/10 Fantastiskt

kimberly, ellicott city

Bodde här 1 natt i april 2024

4/10 Dåligt

Deborah, Denver

Bodde här 1 natt i april 2024

2/10 Väldigt dåligt

Ruth

Bodde här 2 nätter i mars 2024

10/10 Fantastiskt

Pixie

Gillade: Renlighet och boendets skick och faciliteter
lovely!!!
Bodde här 1 natt i mars 2024
Svar från General Manager 5 apr. 2024
Dear Pixie,We're delighted to hear you found your experience with us lovely! Thank you for sharing your positive feedback. We look forward to welcoming you back to Washington Hilton for another enjoyable stay!Sincerely,Washington Hilton Management Team

6/10 Okej

Jeffrey, Cedar Rapids

Reste med familjen
Gillade: Boendets skick och faciliteter
Close to DuPont Circle
Bodde här 4 nätter i mars 2024
Svar från General Manager 5 apr. 2024
Dear Jeffrey,Thanks for choosing our hotel. It's lovely that you appreciated our convenient location in the heart of Dupont Circle. While we hope you had a comfortable stay, please feel free to share your feedback if there is anything we could have done to make your stay an exceptional one. Safe travels, and please come back next time you visit Washington, D.C.Sincerely,Washington Hilton Management Team

10/10 Fantastiskt

Margarita

Reste med familjen
Gillade: Renlighet, bekvämligheter och boendets skick och faciliteter
Second time in this hotel and very comfortable, very good service.
Bodde här 2 nätter i mars 2024
Svar från General Manager 7 apr. 2024
Dear Margarita,Thank you for leaving a review about your recent visit. With so many hotels to choose from, we feel honored that you stayed with us again for your second visit. Safe travels, and we look forward to seeing you again soon!Sincerely,Washington Hilton Management Team

2/10 Väldigt dåligt

Kate

Reste med familjen
Gillade inte: Bekvämligheter och boendets skick och faciliteter
The hotel, which we anticipated would be a haven of relaxation and service, fell dramatically short of expectations. The lack of warmth and assistance from the staff was disheartening, transforming what should have been simple requests into uphill battles. Our dining experiences within the hotel were particularly dispiriting. Both breakfast and dinner were confusing, lacking in any customer service whatsoever, the staff was visibly frustrated just having to talk to us. The food was tasteless and menus were limited. There was no service to the room available No considerate support in assisting us in finding locations around the hotel and walking distance. Every call to the customer service desk was met with frustration and bare minimum support for just answering the phone The absence of basic amenities, such as accessible phone charging outlets, added an unnecessary layer of inconvenience to our stay. I totally get that This is not mentioned, however I feel as though as highway robbery to not assist your guests in getting options for phone chargers other than spending $55 on a charger in shop. Perhaps most frustrating was the technical issue with our $50 daily hotel credit, which consistently failed to work. An entire prescription also disappeared from our room.
Bodde här 2 nätter i mars 2024
Svar från General Manager 5 apr. 2024
Dear Kate, We're sorry to hear that your experience at our hotel didn't meet your expectations. We understand your frustrations with the lack of warmth from our staff and the disheartening dining experiences. Your feedback is important to us, and we'd like the opportunity to address these concerns further. Please feel free to reach out to us at any time, as we are always available to assist you. Thank you, and we look forward to hearing from you soon.Sincerely,Washington Hilton Management Team

10/10 Fantastiskt

William

Gillade: Renlighet och boendets skick och faciliteter
Bodde här 2 nätter i mars 2024

2/10 Väldigt dåligt

Crystal

Reste med familjen, Reste med sin partner
Gillade inte: Renlighet, bekvämligheter och boendets skick och faciliteter
Staff & security were extremely unpleasant. I will never stay at this property and won’t suggest that anyone does.
Bodde här 1 natt i mars 2024
Svar från General Manager 5 apr. 2024
Dear Crystal,Feedback from our guests is always appreciated as it helps us improve. Please accept our apologies for any concerns about the service you received. Our goal is to create a welcoming environment for all our guests, and we'll look into your comments further. Feel free to reach out to us offline; we are always available to assist you. Should you be in the area again, we'd be grateful for the chance to provide you with a more positive visit.Sincerely,Washington Hilton Management Team

10/10 Fantastiskt

Daniele, Riverside

Gillade: Renlighet och boendets skick och faciliteter
Bodde här 2 nätter i mars 2024

6/10 Okej

Claude

Gillade: Renlighet
Bodde här 5 nätter i januari 2024

8/10 Bra

Kambiz

Gillade: Renlighet och boendets skick och faciliteter
An icon that needs upgrading
Bodde här 1 natt i mars 2024
Svar från General Manager 18 mars 2024
Dear Kambiz,Thank you for sharing your thoughts on our iconic Washington Hilton. We're committed to continuous improvement and appreciate your insights. It was a pleasure having you as our guest, and we eagerly await the opportunity to welcome you back for a fantastic stay.Sincerely,Kenneth Jarka,General Manager

8/10 Bra

Eric

Bodde här 1 natt i februari 2024

10/10 Fantastiskt

Tam

Gillade: Renlighet, bekvämligheter och boendets skick och faciliteter
Good stay
Bodde här 2 nätter i januari 2024
Svar från General Manager 12 feb. 2024
Dear Tam,We're glad to hear you enjoyed your visit! It was a pleasure to have you stay with us, and we look forward to welcoming you back to Washington Hilton for another five-star experience.Sincerely,Kenneth Jarka,General Manager

2/10 Väldigt dåligt

Savo, Milwaukee

Bodde här 1 natt i februari 2024

10/10 Fantastiskt

Dawn

Bodde här 1 natt i februari 2024

8/10 Bra

Christy

Gillade: Renlighet och boendets skick och faciliteter
Bodde här 1 natt i februari 2024

2/10 Väldigt dåligt

Guillermo

Reste med sin partner
Gillade: Boendets skick och faciliteter
There was a noisy construction sight across the way from our room
Bodde här 3 nätter i januari 2024
Svar från General Manager 5 feb. 2024
Dear Guillermo,Thank you for sharing your feedback. We apologize for the inconvenience caused by the external noise near your room. We understand how important a quiet environment is for our guests' comfort and rest. We'll look into minimizing these noises and hope to offer you a more peaceful experience on your next visit.Sincerely,Kenneth Jarka,General Manager

10/10 Fantastiskt

Yosmar

Reste i grupp
Gillade: Renlighet, bekvämligheter och boendets skick och faciliteter
Bodde här 2 nätter i januari 2024

4/10 Dåligt

Dominic

The food at the Washington Hilton is very overpriced for very small portions, and does not taste very good.
Bodde här 3 nätter i januari 2024
Svar från General Manager 13 jan. 2024
Dear Dominic,Thank you for sharing your thoughts with us. We are disheartened that we were unable to meet your expectations. Our guests usually enjoy the meals that we offer, so we are disappointed that you thought otherwise. We are committed to improving and will be sure to use your feedback to improve our dining experience. Please visit us again so we can exceed your expectations. Sincerely,Kenneth Jarka,General Manager

10/10 Fantastiskt

Dominic

Bodde här 1 natt i januari 2024

8/10 Bra

Verifierad resenär

Gillade: Renlighet och rummets bekvämlighet
Bodde här 1 natt i december 2023

10/10 Fantastiskt

George

Affärsresenär
Gillade: Renlighet, bekvämligheter och boendets skick och faciliteter
Front desk check-in and check-out was great experience. Lee Tupper was great help and knows how to take care of customers!
Bodde här 5 nätter i december 2023
Svar från General Manager 30 dec. 2023
Dear George,Thank you for your wonderful review of your stay at Washington Hilton! It was fantastic to hear you had such lovely service from our team, especially the front desk staff! We will be passing along your compliments to Lee and the rest of the team as well. We are looking forward to your next trip to D.C. and your next stay with us!Sincerely,Ismail Essaghir,Director of Rooms

10/10 Fantastiskt

Shianela

Gillade: Renlighet och rummets bekvämlighet
Nice
Was only there for 1 night, but it was nice.
Bodde här 1 natt i december 2023
Svar från General Manager 20 dec. 2023
Dear Shianela,Thank you for your glowing review. It is fantastic to hear you enjoyed your short stay. We look forward to welcoming you back to Washington Hilton for a longer visit in the future so we can impress you even further with all we have to offer.Sincerely,Ismail Essaghir,Director of Rooms

8/10 Bra

Toshiyuki

Reste med familjen
Gillade: Renlighet, bekvämligheter och boendets skick och faciliteter

8/10 Bra

Brenda

Reste med familjen
Gillade: Renlighet, bekvämligheter och boendets skick och faciliteter
The hotel is HUGE, and even though we were told that our room was near the elevator, we had to walk about a quarter mile after the elevator dropped us at our floor. The room itself was simple, clean and spacious, but it smelled heavily of smoke. We didn't complain because we were only there for one night, but I definitely would have said something had it been a multi-night stay.
Bodde här 1 natt i december 2023
Svar från General Manager 19 dec. 2023
Dear Brenda,Thank you for taking the time to share your thoughts with our team. We are glad that our accommodations were clean and spacious for a comfortable stay. However, we are disheartened that we could not meet all of your expectations. We hope that you were able to discuss your concerns with our front desk. Your review will be used as feedback for our team. Please consider another stay with us so we can show you a much better experience. Sincerely,Ismail Essaghir,Director of Rooms

2/10 Väldigt dåligt

Akomba

Bodde här 1 natt i december 2023

10/10 Fantastiskt

Lawrence

Gillade: Renlighet
Bodde här 4 nätter i december 2023

8/10 Bra

BABATUNDE

Affärsresenär
Gillade: Renlighet, bekvämligheter och boendets skick och faciliteter
Hvac did not cool well
Bodde här 1 natt i december 2023
Svar från General Manager 8 dec. 2023
Thank you for your feedback. We're glad to hear that your overall experience was good. However, we're concerned about learning about the issue with room temperature. Rest assured, we will address this matter to ensure a more comfortable stay for our guests in the future. We appreciate your input and hope to have the chance to provide an even better experience on your next visit to Washington Hilton.Sincerely,Ismail Essaghir,Director of Rooms

4/10 Dåligt

James

Affärsresenär
Gillade: Renlighet, bekvämligheter och boendets skick och faciliteter
I took a while to check in. There could have been a few more employees to assist in checking in guests
Bodde här 1 natt i november 2023
Svar från General Manager 30 nov. 2023
Dear James, Thank you for your feedback. We're constantly aiming to streamline our check-in process, and your insight is valuable in this regard. Despite the delay, we hope your overall experience was enjoyable. We look forward to the opportunity to serve you better in the future.Sincerely,Kenneth Jarka,General Manager

10/10 Fantastiskt

Keiichi

Gillade: Renlighet, bekvämligheter och boendets skick och faciliteter
Very nice room and lobby.
Bodde här 2 nätter i november 2023
Svar från General Manager 5 dec. 2023
Dear Keiichi,It was such a pleasure having you as our guest! Thank you so much for your kind words about our lovely facility and excellent accommodations. Should your travels bring you back to the area in the future, we hope you'll consider staying with us again!Sincerely,Ismail Essaghir,Director of Rooms

10/10 Fantastiskt

Ishwaryameena

Affärsresenär
Gillade: Renlighet och boendets skick och faciliteter
Very friendly and the consire recommended tour and it was the best.
Bodde här 2 nätter i oktober 2023
Svar från General Manager 28 nov. 2023
Dear Ishwaryameena, Thank you so much for choosing to stay with us at Washington Hilton. Our goal is to provide every guest with exceptional service, so we're thrilled that was the case for you. We're glad you had a wonderful experience. It was an absolute pleasure to host you, and we hope to welcome you back in the future.Sincerely,Kenneth Jarka,General Manager

10/10 Fantastiskt

Sharon

Reste i grupp
Gillade: Renlighet, bekvämligheter och boendets skick och faciliteter
Excellent service, staff was always kind and smiling.
Bodde här 3 nätter i november 2023

10/10 Fantastiskt

Lourdes

Affärsresenär
Gillade: Renlighet och rummets bekvämlighet
Bodde här 1 natt i november 2023