Hotell nära Washington Library

“No breakfast at all ”

“The room was dirty. The staff were not helpful at all. The gentleman that checked us in opened the door to our room after my husband made a trip to the car. The door was not shut all the way and he opened it just to tell me to make sure to keep door closed, he also had another customer with him. ”

“Not impressive. Loud, long-term guests late into the night - sketchy, hanging out in one room with the door open. Poor housekeeping- old towel hanging within the shower curtain, built up dirt in the corner of the room. ”

“Sheets were very DINGY….”

“It had roaches, bedding was dirty, room had a smell.”

“Breakfast was great as always! I did not use the laundry service. I always have a fresh, clean room when I arrive.”

“Clean room and nice staff. Could hear the kids going to and from the pool/stairs (didn't bother me but might someone else). Reserved the room over a month ago, did the pre-check in that asked what time I'll be there, and my room still wasn't ready. They said give them 30 minutes, still wasn't ready again so they sent someone in there. Finally called me after like 30 minutes or so ”

“Bedding was so comfortable. Room was quiet. Nice selection for breakfast and the food was good.”

“Trasig heltäckningsmatta på rummet som var dåligt dammsugen. Hittade skräp och ett örhänge på golvet. Ismaskinen var ur funktion. Trött och oengagerad personal. Fick inte påfyllt till kaffebryggaren/muggar dag 2. Fanns bara 4 skivor bröd till frukosten dag 2 fast vi var först på plats. Lyhörda rum. Annars var det ett tyst område.”

“The location was not at all like the pictures. We opted not to stay after we had checked in. We were out the cost of the room but for my family’s comfort and safety we decided to stay at an alternate location as it was not at all what we thought it would be. ”

“The room was in great condition and the staff were super courteous. My two main problems were that the electronic lock was dead upon arrival and someone had to come fix it the next day. Once it was fixed, they didnt put it to the origional code, so I got locked out of the apartment when I went downstairs. The second problem that was nexer fixed was the hot water. For such a cold week in Illinois, I had hoped that the water would be hot enough to chase away the cold, but alas, it was not. I...

“Everything was looking good and was good until I woke up in the morning with my legs completely covered in bedbug bites. I’m not the one to report anything to authority if things are taken care of. Please, I can’t remember my room number but it was the second floor. Take care of the infestation before someone will report you to the health authorities”

“Room was clean and staff was very friendly. ”

“Disgusting ”

“We left after viewing our room. After giving the room 5 minutes of our attention we decided the conditions were so nasty, we felt more comfortable paying double some where else. The staff was nice and apologetic almost like they are use to these complaints ”

“Updated property. Very clean and staff was friendly. ”

“They had little black spiders there in the hotel room and the pool was tiny my kids didnt go swimming bcuz the pool was too packed with people,and the room was small for a suite and had trash from the previous person under the bed and on side the dresser,the staff was rude also.and they overcharged me.”