“We stayed one night when passing through. We had booked a deluxe room with 2 queen beds, and it said it was for 4 persons in the booking. We are family with 3 children, 14, 12 and 7 years. So we expected to pay extra for the fifth person. When we came they forced us to book yet an other room with 3 beds. Because they thought the 4 person room wasn't enough. So we ended up paying for 7 beds. When I complained about this they were not willing to help us. They just blamed hotels.com. They could not...
“We stayed one night when passing through. We had booked a deluxe room with 2 queen beds, and it said it was for 4 persons in the booking. We are family with 3 children, 14, 12 and 7 years. So we expected to pay extra for the fifth person. When we came they forced us to book yet an other room with 3 beds. Because they thought the 4 person room wasn't enough. So we ended up paying for 7 beds. When I complained about this they were not willing to help us. They just blamed hotels.com. They could not...
Samuel