Hotell nära WaterMark Place Outlet Center

“Nice clean room and the staff provided excellent customer service.”

“It was clean”

“!”

“I was disappointed to find the room smelled terrible, the bed was not properly made, the carpet was dirty and the water sprinkler appeared to be hanging by a thread. When I tried to contact the owner about the issues and my early checkout, which was necessitated by the room's condition, they evaded my calls and directed me through a third party, refusing to refund my money. The check-in and checkout process was also slow due to the staff being busy, likely because they were understaffed.”

“Helt okej för priset. Även om det känns konstig att checka in genom en springa i nattluckan. Skicket är inte heller det bästa. Sen är deras fitness center ett skämt. Ett dåligt skämt.”

“The front desk staff was nice but the room was not clean. There were stains and burn holes on the sheets and hair throughout the bathroom.”

“Nice”

“Once I opened the door, a bad smell disappointed me. The floor was so dirty that my son’s feet got black. Spider netting was at the back of curtains and other area. Cleanliness should be way better!”

“The best thing about this hotel was that the attending staff was friendly during check in. They did, however, require every person in our party to register a picture ID. The property is in shambles however and probably needs to be condemed. Conduit piping is hanging in front of doors, garbage cans were over flowing, and stair steps are sloped due to wear. The room was EXTREMELY dirty. The carpet appears that it hasn't been washed in a decade and hasn't been vacuumed in the last few years. ...

“Pool not open during 80 degree weather”

“Excellent location close to the freeway and surrounded by restaurants, bars and other ammeneties.”

“Amani at the desk was excellent: kind and courteous. Made us feel welcome.”

“The breakfast situation was a bit confusing. Even the email sent about breakfast didn’t make sense. There isn’t a breakfast but you can get Quick service eats but get a full breakfast for $13. Then staff looked as if they didn’t want to make breakfast so we left out for it. Also there was a weird guy in the lobby hanging with the Front Lobby Staffer. Freaked my kid out.”