Hotell nära Wayland Park

“I asked 3 times on Friday, starting g in the early AM, for my room to be serviced. I was heading out early and would be back at noon. Never was serviced. Asked again, left again, still wasn’t serviced. Saw your housecleaning team in the hall, asked them to service again as they were on the 1st floor, still didn’t service. The 1st room I checked into smelled like mildew and the bathroom door was broken. They moved me. Stilled smelled like mildew, but at that point just wanted a room. Then it...

“It definitely needs some renovation. The whole corridor smells really bad, the carpet in the room was nasty, and there was a weird smell coming out from the AC. ”

“I have no idea why this place doesn’t shut down to renovate. Everything is under construction. We walked in the door and the entire first floor was gutted and they’re putting the rooms together so there’s drywall all over the floor. We stayed on the third floor and all the smoke alarms were covered with black tape, missing ceiling tiles exposing the insulation that looked like they used to be pink, a lot of black (mold? Unsure but likely). The room smelled very odd, likely from the construction....

“Everything was great! Staff is super friendly and the hotel has great amenities. I would definitely choose it again!”

“Came with a kitchen and living room”

“Was different to not be greeted by someone in person and instead stand at a Kodiak.”

“Front desk staff was great. Housekeeping was not, the beds weren’t made and they left fewer towels than they took. We had three towels for four people.”

“Nice hotel. Carpet needs a cleaning all around the building. But overall nice place to spend a night or two.”

“There was someone already in my room and when I went back downstairs there were at least 6 other parties that had wrong room as well. There was also no water. Ended up driving home instead of waiting for the poor front desk lady to figure it all out. I feel for her walking into that shitshow at 11pm”

“Couldn't even take a shower no water. Bedding had stains and cigarettes Burns”

“Comfortable bed too”

“When we first went to check in the front desk was not helpful at all. I get it that it was a World Cup weekend and I’m sure they were extremely busy but she didn’t even try to get us into a room as soon as one was ready. Which again getting us in early wasn’t a must I understand that but she acted as if she hated her job. She clocked out and a young man clocked in. I immediately went up and said I’d take any room that was ready, he said no worries there are several I can move you into now. That...

“The staff was amazing. I had the pleasure of interacting with a few of them during my one night stay and everyone was super helpful. The day we were checking out I had to ask the young lady from the front desk to hold something for pickup by a friend since we were leaving that morning. She was super helpful. I didn’t catch her name but she was extremely attentive. Breakfast area was extremely clean. Plenty of choices and everything was delicious. I would recommend anyone to stay here. Pool...

“Staff”

“AC worked great. The room was good. ”

“OK hotel during transit”