Familjehotell i Welland

“We don't usually book Best Western but we booked this as it seemed an ideal quiet location to view the solar eclipse. As soon as we arrived we was impressed with the ample parking and the politeness of the staff when we booked in. When we opened the door to our room again the room was above our expectations, nice and large living room and kitchen area with a comfortable sofa. The bedroom had a decent bed and was comfortable but a little on the small size compared to our previous hotel. The...

“I had not realized it was also a college dorm when I was searching, the lot access or more to the point exiting is lacking, a tour bus for whatever reason parked at the entrance and blocked the only way in and out, an exit only would be handy for those moments, let alone some signage for buses to drop off from an adjacent lot nearby, also signage to indicate this is in fact the place, I followed Waze and didn't note anything that indicated this was in fact the location. Staff behind the counter...

“The concerige at the front dest was friendly. Upon entering our room there was a knock at the door from of a scary man with no shoes pouring out a can of tuna or dog food staying in the room next door asking me to unplug the alarm, It smelled so bad and there were dogs barking. I went to the fron desk and asked for a new room and explained the situation. She apologized and accommodated the request. Further review, the rooms are deteriorating and the toilet ran all night . I could not fix it. I...